Since the opening up of the aviation sector to private players, many new airlines funded by private investors have been established. One of the biggest among them is Jet Airways that is today regarded as the number one airline in India in terms of market capitalization and infrastructure. This airline has provided the customer with a lot of services and facilities at affordable rates thus attracting a sizeable market share. The low cost subsidiary of the Jet fraternity has come out with the Jet Airways Konnect online booking system keeping in mind the changing requirement and expectation from the modern passenger.

The airline has been the first to adopt modern technology and the Jet Airways Konnect booking facility is a perfect reflection of this attitude. It has a very user-friendly interface and can be used to tickets on domestic as well as international flights. It also allows passengers to change their bookings if desired by them and consented by the airline. In addition, updates regarding the status of flights are available 24×7, which helps passengers to plan their travel accordingly.

The system has information regarding the various ways a passenger can reach the customer care cell of the airlines through phone throughout the day in various major cities within the country. Adoption of latest technology has improved the ticket booking and management both at the passenger and the operational level. It has helped the airline to attract many tech savvy customers who now book tickets online and keep themselves updated regarding the various offers from the airline.