MacOS Ventura 13.3 gets restarted after logging in and logging out many users

My mac Mini (M2, 8GB memory) running macOS 13.3 is being restarted every ~ 2 hours.

My mac Mini frequently allows users to log in and log out, total users is 50


I attach restart log here




If you have any information, please help, thank you

Mac mini, macOS 13.3

Posted on Sep 17, 2023 8:34 PM

Reply
8 replies

Sep 18, 2023 2:18 AM in response to DzungLeLXP

Most often, these types of Panic are cause by either;


1 - Hardware Failure

2 - Third Party Kernel Extension installed and used on this computer


The first step offered is to >>


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance 


3 - Does the issue present in this mode ?


Run the computer in Safe Mode for maybe 2 1/2 hours and see of the issue reoccurs


If Not, it maybe be time to find and remove the Third Party Kernel Extension


If Still occurring, it may be time to follow the below >>


Have the computer evaluated by the Professionals who have the Special Hardware Software and Expertise to diagnose the issue and offer possible solutions


Make an Appointment at the Apple Genius Bar and have them evaluate the computer


An aside, released March 27, 2023 Ventura macOS 13.3 ( 22E252 )


Current stable version was released is Sept 7, 2023 Ventura macOS 13.5.2 ( 22G91 )


About the security content of macOS Ventura 13.5.2


Keep your Mac up to date


Sep 18, 2023 4:00 AM in response to DzungLeLXP

In addition to what P. Phillips said: if things are ok in Safe Mode, please run Etrecheck and post its full report here. Use the "additional text" button and paste the report into the text box. This report is something that we can get useful information from. The panic report says very little to us users, it is more useful for engineers.

MacOS Ventura 13.3 gets restarted after logging in and logging out many users

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.