All year long 

The road network accounts for 85 percent of transport in the country, and suffers, among other problems, from a lack of signalling, markings and sidewalks, and from cracks, potholes, and poor rainwater drainage.

June to November 

With less than 10% paved road, unpaved tracks may be impassable during the raining seasons. In the Northern regions, during the raining season, the rivers sometimes attend higher levels which result into flood affecting all the surroundings. Therefore, road may be cut and the traffic restricted for hours or days. 

November to March 

During the dry season, it is noted an increase of derailment which augments the transit time of cargoes going to North part of Cameroon and Chad. Camrail authorities are engaging rectifications works in some parts of the rail lines to reduce as much as possible such known derailments. 

There are 5 airports accepting schedule commercial flights all year long: Douala International Airport, Garoua International Airport, Maroua Salak Airport, Ngaoundéré Airport and Yaoundé Nsimalen International Airport. 

There is no high scale transport network through Cameroons’ rivers at the present time. 

June to November 

Port activities are affected during the raining season. The operations of handling of bulk/break-bulk food commodities as well as containers are frequently interrupted because of heavy rains. 

Yes

Yes

Yes

Yes

Yes

As per the agreement signed with the government of Cameroon, UN Agencies are exempted from all import/export taxes, including VAT. However, for each importation or exportation, a waiver should be obtained from both the Ministry of External Relations and the Customs headquarters in Yaoundé. 

NGOs must sign an agreement with the Government of Cameroon to be allowed to work in the country. This agreement will also be needed to open a bank account in Cameroon. 

Authorisation to work in Cameroon: 

Application file has to be sent to MINATD (Ministere de l’Administration Territoriale et de la Decentralisation) and copied to MINREX (Ministere des Relations Exterieures): 

• 4 status copies 
• 4 Internal regulations copies 
• 4 Declaration receipt copies 
• 1 list of NGO managing members 
• 1 CV or NGO representative in Cameroon 
• 1 activities report 
• 1 activity plan in Cameroon 
• 1 criminal record of NGO representative in Cameroon (less than 3 months). 

This application is validated by MINATD prior MINREX first agreement on the application. Application file can be sent directly and at the same time to both ministries to speed up the process. 

Registration on the NGO directory: 

When the NGO has authorisation to work in the country, it can apply to be registered in the NGO directory, after 3 years of activity in the country. File has to be sent to the province governor by the canal of the MINREX or directly by the office of the NGO with the following documents: 

• 3 status copies 
• 3 Declaration receipt copies 
• 1 CV of the President 
• 1 criminal record of the president 
• 1 activities report on the last 3 years in Cameroon 
• 1 letter from Technical Ministries concerned by NGO activities 
• 1 action Plan in country 
• 1 internal regulation copy 
• 1 list of managing members 

Only this registration can allow the NGO to be exempted from Customs duties and charges. The registration process may take time to be finalised. 

A technical commission has been created to follow up NGO activities. This commission is composed of national authorities and civil society members. Donors can also be part of the commission. The application file will be checked and transmitted to MINATD in a period of maximum 30 days.  

MINATD has also a maximum of 75 days from the deposit date of the final file by the Commission to give its decision. Beyond this period, agreement is automatically given to the NGO. The agreement is renewable every 5 years. 

More details are given in Law 99/014 of December 22nd, 1999, governing NGOs in Cameroon. 

Contacts:

Ministère des Relations Extérieures (MINREX)  

703, Rue 1025 Hippodrome B.P. 18 Yaoundé 1er 

Tel: + (237) 222 203 027, 

Email: contact@diplocam.cm 

Site web: www.diplocam.cm 

Direction du Protocole et des Affaires Consulaires 

Name : Tainokari Alain Desire 

Title : NGO department Assist 

Tel: +237 677 87 00 33 / 661 841 095 

Direction des Nations Unies et de la Coopération Décentralisée 

Name : NGODWE Alain 

Title : Sous directeur coop decentralisee et ONG 

Tel: +237 697 99 04 30 / 222 202 120 

E-mail : a.godwe@yahoo.fr 

MINREX 

Direction Protocole et Affaires consulaires 

Name : Ambassa Ntede Richard 

Title: Director 

Tel: +237 222 21 19 93 

Ministère de l’Administration Territorial et de la Décentralisation (MINATD) 

Chef de service ONG : Ousmanou Douada 

Tel : +237 699 24 87 56 

Email: alhadjidaouda17@gmail.com  

The hereby under procedure has remained the same since 2004 without any change.  

To obtain the waiver/exemption, the UN agency country office or NGO should: 

• Send a ‘‘note verbale’’ to the Ministry of External Relations (MINREX).  
• An original copy of the bill of lading should be attached to the request. 
• Once the visa of the MINREX is granted, the waiver/exemption document is sent to the Customs Headquarters.  
• The visa of the MINREX is to attest, as per the agreement with the government of Cameroon, that the Agency is normally exempted from all taxes for its cargo imported or exported. 

For the next stage, the waiver/exemption should be attached to shipping documents and sent to the forwarder at least ten days prior to the vessel’s ETA.  

Shipping documents should include: 

• The bill of lading and the packing list; 
• The certificate of origin; 
• The phytosanitary and related (non GMO, non-radiation, etc.) certificates; 
• The attestation of value, etc. 

It should be noted that UN agencies are not exempted from taxes related to services provided, such as the computer tax or container parking fees. 

Finally, it should be specified that for all goods imported to Cameroon, the importer must obtain a document called ‘BESC’ from the local representative/agent of the Cameroon National Shipper Council (CNSC) in the country of import. The cost of the BESC is 55 Euros per B/L and by trench of 10 TEUs. The number of the BESC should be mentioned on the bill of lading. 

However, UN agencies have been exempted from this procedure, which is also not applicable for goods in transit to Chad and the Central African Republic (CEMAC convention). 

Cameroon is signatory to the UN Convention on privileges and immunity. This means that UN agencies cannot be prosecuted in Cameroonian courts. It is advisable to make sure that this clause is always clearly mentioned in all contracts in order to avoid any misunderstanding. As well, the clause on arbitration should also be added in all contracts, clearly be mentioning that eventual disputes should be solved according to the rules and regulations of UNCITRAL. 

IMPORT PROCEDURE 

PRELIMINARY NOTE 

As to the sanitary, phytosanitary, health and quality checks applicable in importation, pursuant to current Cameroonian legislation, operators and/or their representatives are required to fulfil formalities, to be submitted to the competent service “the One-Stop Shop Phytosanitary Unit” (Bureau Unique). 

To avoid any delays and prior to the handing operations, the Phytosanitary inspection report should be discharged to the Customs service. 

As for a number of products defined by the law and which appear on a list posted at the Phytosanitary Unit, it is important to initially check the possibility of importing such items via a phytosanitary inspection sanctioned by a phytosanitary inspection report.  

This precaution is of prime importance as joint inspections may be conducted (pursuant to the Minister of Agriculture’s Memo N° 00917 of 13th September 1999) by the Customs, the Representative and the Phytosanitary services.  

Several scenarios are worthy depending on whether the goods fall within the scope of the Customs Revenue Security Programme (Programme de Sécurisation des Recettes Douanières – PSRD) set up by Presidential Ordinance N° 95/004 of 7th December 1995 (see Article 3, paragraph 2). There are 3 scenarios: 

1. Goods with a FOB value less than CFAF 1 million: not subject to inspection;  
2. Goods with a FOB value equal to or more than CFAF 1 million, but less than CFAF 2 million: subject to a mild inspection procedure;  
3. Goods with a FOB value more than CFAF 2 million: subject to inspection prior to loading or shipment; 

The first two scenarios are merged hereunder, while the more specific third option is subject to a particular procedure.  

IMPORT TRANSACTIONS on goods not subject to inspection (FOB value less than CFAF 1 million or between CFAF 1 and 2 million): 

1) On the basis of a Forwarding Instructions sheet (Bordereau d’Instructions) previously received from the importer, the forwarding Agent/authorised customs broker shall key in the various entries of the importation document using the computer terminal (connected to the SIDONIA system) installed in their offices or at the One-Stop Shop (within the Customs Clearance Unit (UDB)). The business operator shall provide the forwarding agent/authorised customs broker with the following documents : 

• The Supplier’s Trade Invoice;  
• The Freight Invoice; 
• The Insurance Company Invoice; 
• The Bill of Lading or Seaway Bill; 
• The Packing-list; 
• Any tax and duty exemption vouchers; 
• Any attestations (sanitary, phytosanitary, veterinary, qualitative, technical, …) required by the regulations currently applicable in Cameroon and issued by the competent authorities of the countries of shipment of the goods for which the attestations are required; 
• The domiciled Import Declaration (ID) (for transactions between CFAF 1 and 2 million only); 
• The phytosanitary inspection report on the products for which the formality is required. 

2) The operators or their representatives shall report to the Douala Port Authority (PAD) Unit at the One-Stop Shop to pay the port charges of the goods. The operator shall provide the PAD staff with the following documents:  

• Bill of Lading or Seaway Bill
• Weighing Certificate when necessary.  

The PAD staff shall then draw up, on the basis of the above, an invoice of port charges due and hand it immediately to the operator or their representative. 

3) Thereafter the operator or representative shall pay the required port charges drawn by the PAD staff at the One-Stop Shop Bank Unit, designated by the PAD, which issues a receipt to the operator or representative and proceed to transfer the money collected to the PAD account.  

4) The forwarding agent/authorised customs broker designated by the operator shall establish the Customs Declaration from his/her own terminal linked to the SIDONIA IT system or one of the system terminals installed at the Customs Clearance Unit (Unité Banalisée de Dédouanement - UDB) of the One-Stop Shop (Guichet Unic). He/she then prints out the Customs Declaration using the printer in his/her office or the printer of the UDB.  

5) The operator or representative shall now move on to the One-Stop Shop Treasury to settle the taxes and duties (if exempted, only Computer tax must be paid: 15.000 XFA). The unit staff issues a receipt immediately upon payment of taxes and duties, and updating of the Customs Declaration data on the SIDONIA system. 

6) The printout or hard copy of the Customs Declaration shall be submitted to the service in charge of admissibility at the Customs unit with the following documents attached: 

• The supplier’s final invoice; 
• The Treasury receipt justifying payment of import taxes and duties, or the exemption certificate; 
• The bill of lading or sea waybill; 
• The freight invoice; 
• The Insurance Invoice; 
• The bank receipt justifying payment of port charges billed by the PAD;  
• Any administrative authorisations (external trade permit, import license, marketing permit); 
• Certificates required depending on the type of goods imported for consumption: EUR 1 certificate, sanitary, phytosanitary, health, compliance certificates issued by the competent authorities of the countries of shipment of the goods; 
• The phytosanitary inspection report on the products for which the formality is required.  

Upon completion of the admissibility procedure, the Customs agent shall annotate the register of submitted Declarations and hand over the complete file to the customs agents in charge of inspection. 

It made have an exception where the “containerised” cargo (in a FLC container inspected prior to loading at the country of shipment and affixed with a safety seal, the integrity of which had been confirmed upon arrival) falls within the scope of Ministerial Directive N°060/CF/MINEFI/DD of 1st November 1999 to set up the “Green Channel” (Canal Vert) at the Douala Port.  

7) Depending on the control criteria managed by the SIDONIA information system and the appraisal of the Customs services, the Delivery Order (Bon à Enlever – BAE) is issued immediately and the operator and/or their representative notified immediately. Otherwise, further information is requested from the forwarding agent/authorised customs broker (documents and forms/printouts related to the file) and/or (in restricted proportions and upon suspicion of fraud) a customs inspection of the goods conducted at the Douala Port.  

IMPORT TRANSACTIONS on goods with a FOB value equal to or more than CFAF 2 million:  

(within the scope of the Customs Revenue Security Programme (Programme de Sécurisation de Recettes douanières - PSRD): 

1) Possible transactions prior to importation: 

          A) On the basis of a Forwarding Instructions sheet previously received from the importer, the forwarding agent/authorised customs broker shall key in the entries of the import document at the computer terminal (connected to the SIDONIA system) in his/her office or at the One-Stop Shop (within the Customs Clearance Unit). The operator shall provide the forwarding agent/authorised customs broker with the following documents: 

• The Trade Invoice; 
• The Freight Invoice; 
• The Insurance Company Invoice; 
• The Bill of Lading or Sea Waybill;  
• The Packing list ; 
• Any Customs Duty Exemption Vouchers ; 
• Any Administrative Permits (Accreditation, License, Marketing Permit); 
• Any Certificates (sanitary, phytosanitary, veterinary, technical…) required by current regulations in Cameroon and issued by the appropriate authorities of the country of shipment of the goods; 
• The phytosanitary inspection report on the goods for which the formality is required.  

          B) The Operator or Representative shall submit the Temporary Taxation Slip Request (Demande de Bordereau de Taxation provisoire – BDT provisoire) to the unit of the designated company under the PSRD, henceforth referred to as the licensed institution. This formality involves provision of the following documents: 

• The Supplier’s Final Invoice; 
• The Bill of Lading or Sea Waybill; 
• The Freight Invoice; 
• The Insurance Invoice; 
• The Partial or Total Tax and Duty Exemption Voucher; 
• The External Trade Permit where necessary (import license, marketing permit, …); 
• The Technical Control Certificate(s) required for the good imported for consumption; 
• Domiciled Import Declaration (ID).  
• The operator or his/her representative shall specify the customs procedure governing the importation of the goods. 

The staff at the unit of the licensed institution at the One-Stop Shop shall immediately proceed to ensure the admissibility of the file, making sure it comprises all the items required, failing which the file is rejected and returned immediately to the operator or representative.  

          C) The staff of the licensed institution’s unit shall access the Import Declaration file (previously constituted and domiciled) on the screen of his/her workstation (connected to the licensed institution’s information system), carry out crosschecks and key in the following additional data: 

• Domiciled Import Declaration N°;  
• Bill of lading or sea waybill N° ;  
• Price referential of the good;  
• Value derived from the inspection report forwarded by the licensed institution’s affiliate;  
• Taxable value.  

Upon completion of this phase (that may – where crosschecking ought to be carried out – be conducted at the licensed institution’s head office), the licensed institution’s unit staff shall print out the Temporary Taxation Slip to be submitted immediately for approval to the operator or representative.  

           D) In the event of disagreement on the price classification or customs value of the goods, the operator or representative may request a sampling permit (D 41 model) from the Customs Service and an inspection of the goods. The inspection shall be jointly conducted by the licensed institution and the Customs Service (pursuant to Section I, Paragraph 2 of Ministerial Directive N°00268 of 15th December 1995 to set up the Customs Revenue Security Programme (PSRD). 

The outcome of the joint inspection may lead to an amendment of the Temporary Taxation Slip (TTS). Thereafter, a new printout of the document is produced at the licensed institution’s One-Stop Shop unit and the corrected TTS submitted for approval and signature to the operator or representative.  

          E) The operator or representative shall validate the TTS by indicating approval to the licensed institution’s unit staff (by appending his/her signature to the TTS). 

2°) Import Formalities 

          A) On the basis of the Forwarding Instructions Slip previously received from the importer, the forwarding agent/authorised customs broker shall report to the licensed institution’s One-Stop Shop unit to obtain the final Taxation Slip. There, he/she shall submit the Temporary Taxation Slip obtained in the course of the initial formalities. He/she ought to have ensured that the document is duly validated. 

          B) On the basis of the duly validated Temporary Taxation Slip, the licensed institution shall print out the seven (7) copies of the final Taxation Slip on secured paper.  

          C) The staff of the licensed institution shall forward to the One-Stop shop bank units, directly and at given intervals (at least four times daily), copies of the final Taxation Slip. Twice a day, they shall forward copies of the final Taxation Slip to banking institutions with no unit at the One-Stop Shop.  

          D) To inform operators or their representatives of the Taxation Slips issued, the licensed institutions shall print out four times daily a list of final Taxation Slip numbers issued and sent to the bank units. For several days, the list is posted up on the premises of the licensed institution’s One-Stop Shop unit and/or at a place agreed upon with the One-Stop Shop executive management. 

          E) The operator or representative shall pay to the One-Stop Shop bank unit all taxes and duties indicated on the final Taxation Slip. The bank staff shall immediately issue a receipt and the paid Taxation Slip.  

          F) The operator shall then proceed to the Douala Port Authority (PAD) One-Stop Shop unit to settle the port charges on the goods and hand the following documents to the PAD staff: 

• Bill of lading;  
• Certificate(s) of weighing, where necessary. 

On the basis of the above, the PAD staff shall issue an invoice of charges payable and submit it immediately to the operator or operator’s representative.  

          G) The operator or operator’s representative shall pay the port charges due at the One-Stop Shop bank unit designated by the PAD. The bank shall issue a Receipt to the operator and transfer the funds collected to the PAD account. 

          H) The forwarding agent/authorised customs broker shall draw up the Customs Declaration from his/her terminal linked to the SIDONIA IT system or one of the Customs Clearance Unit (UDB) terminals. He/she shall print out the Customs Declaration on the printer in his/her office or at the UDB. 

          I) The hard copy or printout of the Customs Declaration shall then be submitted to the Declarations admissibility service at the One-Stop Shop customs unit with the following documents attached : 

• Paid final Taxation Slip; 
• Supplier’s final invoice; 
• The freight invoice; 
• The insurance invoice; 
• Bank receipt certifying payment of import taxes and duties; 
• Bill of lading or sea waybill; 
• Domiciled Import Declaration; 
• Bank receipt certifying payment of port charges billed by the PAD; 
• Any administrative authorisations required; Certificates required depending on the type of goods declared (certificates of origin or EUR 1; sanitary or phytosanitary certificates; compliance certificate, health certificate, etc…); 
• The phytosanitary inspection report on the products for which the formality is required.  

Upon completion of admissibility procedures conducted rapidly at the Customs One-Stop Shop unit (unit), the Customs agent annotates the register of Declarations submitted and hands the complete file to the Inspector in charge, except where the containerised cargo (in a FCL container inspected prior to loading in the country of shipment and fitted with a safety seal, the integrity of which was observed upon arrival) falls within the scope of Ministerial Directive N°060/CF/MINEFI/DD of 1st November 1999 to set up the Douala Port «Green Channel» (Canal Vert). 

          J) On the basis of the control criteria managed by the SIDONIA system and the appraisal of the Customs Service, the Delivery Order is issued or not issued immediately. In the latter case, further information is requested from the forwarding agent (provision of documents and forms to complete the file) and/or a customs inspection of the goods at the Port.  

          K) In the event of compensation or exemption, the operator shall obtain the Settlement Form from the Customs Unit. 

          L) Thereafter, the operator or operator’s representative shall take the Settlement Form to the One-Stop Shop Treasury Unit. Upon cross-checking and, where necessary, an additional payment, the Treasury shall issue a Receipt. 

          M) The operator or operator’s representative shall hand the original copy of the Receipt to the licensed institution of the One-Stop Shop. Once the licensed institution’s staff have cross-checked and ascertained that the various elements tally with one another, the Taxation Slip is given to the operator and a copy forwarded by the licensed institution to the Treasury.  

EXPORT PROCEDURE 

1) On the basis of the Forwarding Instructions initially provided by the exporter, the forwarding agent/authorised customs broker shall enter the export file data at the computer terminal (linked to the SIDONIA system) installed in his/her office or at the One-Stop Shop Customs Clearance Unit. The operator shall provide the following documents to the licensed customs forwarding agent : 

• The packing list, 
• The Quality Certificate issued by one of the authorised companies; 
• The forwarding order (instructions).  

2) The operator or operator’s representative shall report to the PAD unit at the One-Stop Shop to pay the port charges on the goods. To this end, he/she shall present the packing list. 

On the basis of the foregoing, the PAD staff shall issue a receipt outlining all the port charges and hand it immediately to the operator or operator’s representative. 

3) The operator or operator’s representative shall pay to the bank opened at the One-Stop Shop and designated by the PAD, the port charges billed by the latter. The bank shall issue a receipt to be handed to the operator and directly notify the PAD of the bank transfer to be made to the latter.  

4) To obtain an Export Declaration (ED), the operator or operator’s representative shall submit the following documents to the licensed institution’s One-Stop Shop unit: 

• The packing list  
• The duly completed export application form.  
• The licensed institution’s staff shall ascertain the admissibility of the file, and in the event of any shortcomings, reject and return it immediately to the operator. 

5) The licensed institution’s One-Stop Shop unit shall use its information system to issue the Export Declaration (ED) in six (6) copies, of which the former shall hand four (4) copies to the operator or operator’s representative. The licensed institution shall forward a copy of the ED at regular intervals to the unit of the domiciliation bank opened at the One-Stop Shop. 

6) The operator or operator’s representative shall submit six (6) copies of the «Form 1: Export Domiciliation» to the One-Stop Shop bank unit along with two (2) copies of the invoice. The bank unit shall proceed immediately to register the domiciliation by: 

Annotating the key parameters of the foreign financial transaction in a foliated register provided by the Exchange Service; 

• Opening a domiciliation file following a continuing numbering system;  
• Stamping and dating of the «Form 1: Export Domiciliation»; 
• Debiting from the client’s bank account the amount for the charges received by the financial institution for the job. 

7) The operator shall report to the Exchange Service unit, which shall register the Form 1 and key in – at the SIDONIA system terminal – the data entries of the foreign financial transaction and finally append his/her signature to the “Form 1 : Export Domiciliation” copies. Four (4) copies of the Form 1 shall then be handed to the operator who shall forward them to the Domiciliation Bank and Customs.  

8) The forwarding agent/authorised customs broker shall print out the Customs Declaration using the SIDONIA system terminal installed in his/her office or at one of the terminals of the One-Stop Shop Customs Clearance Unit (UDB). 

9) The forwarding agent/authorised customs broker shall submit the customs Declaration to the admissibility staff of the Customs Service with the following supporting documents: 

• Export Declaration (ED); 
• Final invoice; 
• Sales contract; 
• Valid phytosanitary certificate issued by the Phytosanitary Service; 
• OIC/ICO or NCCB Certificate of Origin; 
• Bank receipt certifying payment of taxes and charges to institutions of the sector; 
• EUR 1 Certificate of Circulation.  

10) On the basis of the selection and systematic control criteria for declarations covered by the SIDONIA system and the appraisal of the Customs Service, the Customs agent shall grant the Delivery Order or request an in-depth document examination or inspection of the goods. Once the Delivery Order is issued from the SIDONIA system or inspector in charge, the operator is notified immediately at the One-Stop Shop Customs unit. 

Steps for Importation of goods not subject to inspection prior to shipment : 

The domiciled formalities for external trade transactions at the One-Stop Shop are: 

- The import domiciliation;  

- The issuance of phytosanitary inspection reports for products subjected to this formality; 

- The billing and payment of port charges and services; 

- The liquidation and payment of duties and taxes due at importation; 

- The in-depth examination of the Customs Declaration leading to the issuance of the Delivery Order (BAE). 

For the importation of goods with a FOB value less than CFAF 2 million, the operator will have to accomplish six formalities: 

Step 1 - The forwarding agent / authorised customs broker shall move to the PAD unit in order to pay the port charges related to goods and shall receive a receipt. 

Step 2 - The forwarding agent / authorised customs broker shall pay the port charges to the bank which shall issue a receipt. 

Step 3 - The forwarding agent / authorised customs broker shall establish and validate the Customs declaration. In case the value of the goods is between CFAF 1 and 2 million, the domiciled declaration is attached to the file.  

Step 4 - The forwarding agent / authorised customs broker shall pay duties and taxes to the Treasury and receive a receipt (if not exempted). 

Step 5 - The hard copy of the Customs Declaration shall be submitted to the service in charge of admissibility at the customs unit. 

These steps are not necessarily chronological. In fact, the authorised customs broker can undertake similar transactions.  

Step 6 - The customs agent shall immediately issue the Delivery Order (BAE) or request an inspection of the document and /or undertake a timely inspection of the goods. 

After an in-depth inspection of the Customs Declaration, in most cases, the customs agents shall issue the Delivery Order immediately. However, upon suspicion of fraud or depending on the selection criteria, further information can be requested by the customs headquarters to the authorised customs broker, as well as inspection of the goods, upon which the Delivery Order is issued.  

Steps for Importation of goods subject to inspection prior to shipment (< CFAF 2 million) : 

(inspection is not mandatory when the organization is exempted of customs duties and taxes) 

Step 1 - The forwarding agent / authorised customs broker shall hand the Temporary Taxation Slip (Temporary TTS) to the SGS unit. 

Step 2 - The SGS unit agent shall undertake further cross-checks and print out the Temporary Taxation slip. 

Step 3 - Eventually, the forwarding agent/authorised customs broker can request from the customs headquarters a sampling permit (model D41) as well as an inspection of the goods.  

Step 4 - The forwarding agent/authorised customs broker shall validate the temporary TTS by granting his/her approval to the SGS unit staff who shall print the 7 copies of the final TTS. 

Step 5 - The SGS staff shall forward to the banking institution units copies of the final TTS. 

Step 6 - The forwarding agent/authorised customs broker consults the list of the final TTS numbers issued by SGS to the bank units. 

Step 7 - The forwarding agent/authorised customs broker shall pay to the bank the duties and taxes of the final TTS. The bank shall issue a receipt to the latter. 

Step 8 - The forwarding agent/authorised customs broker shall proceed to the PAD unit to establish the invoice of the port charges on the goods. 

Step 9 - The forwarding agent/authorised customs broker shall pay to the bank unit the port charges, in return for a receipt.  

Step 10 - The forwarding agent/authorised customs broker shall establish and validate the Customs Declaration. 

Step 11 - A hard copy of this Customs Declaration is handed to the service in charge of admissibility at the customs unit. The forwarding agent/authorised customs broker shall ensure that all the documents required are attached to the declaration.  

Step 12 - The customs agent shall issue the Delivery Order (BAE) immediately or decide to examine the document or inspect the goods in time. 

Step 13 - In case of any compensation or exemption transaction, the customs unit shall issue the Settlement Slip to the forwarding agent/authorised customs broker. 

Step 14 - The Settlement Slip shall be presented to the Treasury unit, which shall issue a receipt  

Step 15 - The forwarding agent/authorised customs broker shall present the original copy of the receipt to SGS, which shall issue the Taxation Slip to the latter. 

These steps are not necessarily chronological. The authorised customs broker may undertake similar transactions.  

Steps for Exportation of  Cameroonian goods (except timber logs, cocoa, coffee) : 

The same procedures are still applied since then without any amendment  

Step 1 - The forwarding agent/authorised customs broker shall move to the bank unit opened at the One-Stop Shop to undertake the domiciliation of his foreign trade transaction. Thus he/she shall submit the Form1: Exportation Domiciliation. 

Step 2 - The forwarding agent/authorised customs broker shall move to the service in charge of admissibility to countersign the Form 1: exportation domiciliation.  

Step 3 - The forwarding agent/authorised customs broker shall enter the export file data at the computer terminal linked to the SIDONIA system. 

Step 4 - The forwarding agent/authorised customs broker shall proceed to the PAD unit to establish the bill of port charges on goods.  

Step 5 - The forwarding agent/authorised customs broker shall establish the Customs Declaration. 

Step 6 - The hard copy of this Customs Declaration shall be submitted to the service in charge of admissibility at the customs unit. The forwarding agent/authorised customs broker shall ensure that all the required documents are attached to the Declaration. 

Step 7 - The customs agent shall immediately grant the Delivery Order (BAE) or request a thorough document examination or inspection of the goods. 

These steps are not necessarily chronological. The authorised customs broker can undertake similar transactions. 

Copy or original 

Copy 

Copy 

Copy 

Removal certificate 

Original BL 

Original BL or telex release 

Copy 

Copy 

Copy 

No need 

Original BL 

Original or Copy 

Copy 

Copy 

Copy 

No need 

No need 

No need 

No need 

No need 

No need 

Optional 

No need 

Phytosan certificate Original 

No need 

Phytosan certificate Original 

No need 

No need 

No need 

• The supplier’s Trade invoice;  
• The freight invoice; 
• The insurance company invoice; 
• The bill of lading or seaway bill; 
• The packing list; 
• Any tax and duty exemption vouchers; 
• Any attestations (sanitary, phytosanitary, veterinary, qualitative, technical, …) required by the regulations currently applicable in Cameroon and issued by the competent authorities of the countries of shipment of the goods for which the attestations are required; 
• The domiciled Import Declaration (ID) (for transactions between CFAF 1 and 2 million only); 
• The phytosanitary inspection report on the products for which the formality is required. 

None 

• Pesticides for agricultural use containing at least one of the following products (captafol, binapacryl, aldrin, heptachlor, dinosebe acetate, cyhexatin, 2-4-5 TCP, dinosebe, dieldrin) 
• Toxic waste and other industrial waste 
• Non-iodized salt 
• Counterfeit goods 
• Wheat flour from Nigeria 
• Bovine meat of European origin 

RESTRICTED IMPORTS 

• Edible meat 
• Sea or bred fish, crustaceans and molluscs 
• Medicines 
• Medicated soaps 
• Transmitters-receivers and other receivers 
• Weapons and war ammunitions 
• Precious substance (gold, platinum, sapphire…) 
• Radioactive substance 

Original 

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Certificate of removal 

Original 

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No need 

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No need 

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No need 

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Copy 

Copy 

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Original 

No need 

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No need 

No need 

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Origin certificate original 

Origin certificate original 

Origin certificate original 

Origin certificate original 

Origin certificate original 

Origin certificate original 

MINREX, Direction du Protocole et des Affaires Consulaires 

Tainokari Alain Desire 

NGO Department Assistant 

MINREX 

+237 677 87 00 33 / 661 841 095 

www.diplocam.cm 

French 

Guichet Unique du Commerce Extérieur (GUCE) 

Isidore Biyina 

General Director 

Douala Port 

+237 233 43 60 88 

+237 233 43 60 78 

Guce-gie@guichetunique.org 

www.guichetunique.org 

French / English 

Cameroon Civil Aviation Authority (CCAA) 

BP 6998, Yaoundé 

Name: AVOMO epse KOKI 

Title: Director General 

Email: contact@ccaa.aero 

Name: Augustin Desire Kamajou 

Title: Regional Delegate 

Email: Augustin.kamajou@ccaa.aero 

Tel1: +237 222 30 30 90 

Tel2: +237 222 30 26 92 

Tel3: +237 233 42 09 62 

Fax: +237  222 30 33 62 

www.ccaa.aero  

Summary of Role and Services: 

• To supervise and promote aviation activities in Cameroon in order to ensure safety and security. 
• Airport Facilities development planning 
• Civil Aviation Authorities (OACI, ASECNA, UIT…) follow-up 
• Respect of competition’s rules 
• Civil Aviation law enforcement measures follow-up 

Under technical responsibility of the Ministry in charge of Civil Aviation and under financial responsibility of the Treasury Dept. 

Aeroports du Cameroun (ADC) 

BP 13615 Yaoundé 

Name: Thomas Owona Assoumou 

Title: General Director 

Email: adc@adcsa.aero 

Name: Effa Tangana Prospere 

Title: Chef d’Escale 

Email: prosper.effa@adcsa.aero 

Tel1: +237 222 23 45 21 

Tel2:          222 23 36 02 

Fax: +237  222 23 45 20 

 Tel1: +237 677 23 91 31 

Tel2: +237 696 93 88 74       

Fax: +237  233 43 86 36 

www.adcsa.aero  

Summary of Role and Services: 

• Under supervision of Ministerial Department of Transport. 
• Management, running, renewal, rehabilitation and development of  airports facilities : 
• Yaoundé-Nsimalen ; Douala ; Garoua ; Maroua-Salak ; Ngaoundéré ; Bamenda et Bertoua.  

Its main tasks are to improve ground assistance and service to aircrafts, passengers and luggage management in airports. 

Aero Contractor 

Guinea 

479 Avenue de Gaulle - Bonanjo (CRTV) BP 2513, Douala 
Tel: (+237) 233 43 81 72 - (+237) 677 93 48 00 
Fax: (+237) 23 43 81 72 

Air Cote d’Ivoire 

Abidjan 

Rue Joss - Bonanjo BP 4801, Douala  
Tel : (+237) 33 42 78 35 / 36  
Email : aircotedivoiredla@aircotedivoire.com 

Air France-KLM 

Paris 

Rue de Trieste, BP : 4076 Douala  
Tel : (+237) 233 50 15 15 Fax : (+237) 233 50 15 42  
Email : mail.cto.dla@airfrance.fr  

AIR Rwanda 

Kigali 

Rue Tobie Kuoh - Bonanjo, BP 1234, Douala 
Tel: (+237) 233 42 35 86/87,  Mob: (+237) 699 431 799 
Email: agnes.atabe@rwandair.com 

ALLIED Air (DHL) 

cargo 

BP : 3582 Douala 
Tel: (+237) 697 144 828 - 676 73 49 06 
Email: ihcmagloirenana@yahoo.fr 

ARIK 

Lagos, Abuja 

1450 Boulevard De La Liberté Douala 
Tel: (+237) 233 42 13 01 - 233 42 13 08, Mob: (+237) 694 275 318 - 671 837 727   
Email: customerrelationsdesk@arikair.com or gladys.nzele-ngu@arikair.com 

ASKY AIRLINES 

Ndjamena - Lomé 

Hall de l’hôtel Djeuga Palace, Rue Narwick 33003 (carrefour Warda), Yaoundé 
Tel: (+237) 222 22 70 27 - 237 222 22 70 28, Mob: (+237) 698 69 19 97  
E-mail :nsikpapt@flyasky.com 

Brussels Airlines 

Brussels 

Rue Ivy – Bonanjo next to Avenue du Général de Gaulle 
1100/2256 BP 2074 Douala 
Tel : (+237) 233 42 05 15, Fax : (+237) 233 42 60 74  
Email : douala@brusselsairlines.com 

CAMAIR CO 

Cameroon 

Immeuble la Rotonde, Boulevard de la Liberté, B.P :4852 Douala 
Tel : (+237) 233 50 55 /56/57/58 Fax : (+237) 233 33 42 20 30  
E-mail : info@camair-co.net  
Rue Mgr Vogt, Montée Cathédrale BP 4852, Yaoundé 
Tel: (+237) 233 50 55 26 - 222 23 11 79 

CEIBA International 

Guinea Equatorial  

BP 5674 Douala 
Tel: (+237) 699 56 83 21 - (+237) 233 06 14 41  
Email : ebt.ceiba@yahoo.fr  

CRONOS Airlines 

Guinea Equatorial  

International Airport, 1st floor C/O Geometries P.0.BOX: 12478 Douala 
Tél: (+237) 677 71 34 58  
E-mail: zm@cronosair.com 

EQUA flight 

Equatorial Guinea 

Douala 
Email: parfait.nguimbi@flyecair.com  

Ethiopian Airlines 

Addis Ababa, 

Y building RUE 1755 Nouvelle Route Bastos, Yaoundé 
Tel: (+237) 222 20 92 68 or (+237) 222 20 93 04 
Email: hailegebrelt@Ethiopianairlines.com 
Rue Joss Bonanjo BP 1326, Douala 
Tél : (+237) 233 42 02 64 Fax : (+237) 233 43 01 67  
Email :dlasr@ethiopianairlines.com, dlaapt@ethiopianairlines.com  

KARINOU Airlines 

Bangui 

Aéroport International de Douala, BP 1925, Douala  
Tel: (+237) 699 900 358 
Email: moukokoedimosamuel@yahoo.fr  

Kenya Airways 

Nairobi 

Rue Tobie Kuoh, Bonanjo, BP 4273, Douala 
Tel: (+237) 233-439-499 - (+237) 677-508-888, Fax: (+237) 233-439-497 
Email: terence.iselle@kenya-airways.com  
Nouvelle route de Bastos, BP 4273, Yaoundé 
Tel: (+237) 222-748-957 - (+237) 677-110-060 

Royal Air Maroc 

Casablanca 

10 Avenue de l’hôtel de ville, Douala  
Tél : 233 42 38 24 Fax : 233 42 53 00 
E-mail :hrhidouani@royalairmaroc.com  

Senegal Airlines 

Dakar 

Angle rue Tobie Kuoh et rue Joss - Bonanjo BP 1234, Douala 
Tel: (+237) 233 20 75 40 - (+237) 233 20 75 41 

Sky Gabon 

cargo 

Aéroport International de Douala, B.P 5 224 Douala 
Tel: (+237) 273 11 58 81 - 276 85 12 86 - 233 42 57 59  
Email: s.ntapie@skygabon.com 

SOLENTA Aviation Gabon 

Libreville 

New airline, just registered to operate in Cameroon (April 2019) 

South African Airways 

Johannesburg 

323 Rue Dominique Savio, Douala 
Tel: (+237) 233-430-751 - (+237) 679-530-606, Fax: (+237) 233-430-719 
Email: darrenhay@flysaa.com 

TAAG ANGOLA 

Luanda 

920 Avenue de la Liberté, BP : 130 Douala 
Tél : (+237) 233 42 54 27 Fax : (+237) 233 42 54 29 
E-mail : taagdouala@yahoo.fr  

Trans Air Congo (TAC) 

Congo Brazzaville 

Aéroport international de Douala BP 12798  
Tél : (+237) 696 66 66 63  
E-mail : danie@flytransaircongo.com 

Turkish Airline 

Istanbul 

Carrefour Bastos BP : 35650 Douala 
Tel : 222 20  88 49, 2. Tél : 676 76 34 99 
E-mail: yaoundesales@thy.com, nsiops@thy.com