IELA REPORT Magazine - Edition 92 - Spring 2020

We had prepared for another contentoriented and knowledge-sharing Operations Summit at Bangkok but the Coronavirus breakout impacted travel. As the safety & security of all IELA family members is our top priority, your Board decided to postpone the event. We are now hoping to co-locate Operations Summit and IELA Connect in the later part of this year.

As the Coronavirus impacts the global event industry as a whole, IELA has been at the forefront in providing support to all stakeholders by creating an environment of solidarity and joint action. From a logistics point of view, the entire IELA network has been supporting and working closely with organisers to manage challenges and minimise the impact.

Now following the cancellation of the Bangkok meeting, your Board has held multiple conference call meetings to discuss & action all work in progress including the revised IELA Articles & By-Laws which will be presented to you during General Assembly at Cape Town for approval.

The planning and execution of the IELA Congress & Partnering Event at Cape Town is in full swing. Elizabeth and her team are fully supported by our South African hosts and are working hard to make IELA’s 35th Congress a memorable one. The programme format as well as social events are being organised to provide you with a unique experience.

In this edition you will find a Dossier with messages from IELA Founders and their wives on how IELA was conceived and the position of pride it has achieved. A nostalgic journey now documented as history.

It is my great honour to lead IELA in it’s 35th Anniversary celebrations. For this profound honour, my personal payback will be to carry out a 1750 kms (50 kms for each of IELA’s 35 years) solo cycling trip in September from Leh (north India Himalayas) to Delhi, crossing 5 mountain passes, 4 of which will be +16.500 ft, to be completed in 13 days. This will be a small expression of my personal gratitude to IELA Founders.

We all owe it to IELA Founders to now take the association to an even higher level of excellence and global recognition.

You will also observe a new initiative, “Beyond Logistics” which is an editorial section sharing knowledge with event industry stakeholders on a variety of important topics. The first edition focuses on the complexity of planning, organising and carrying out exhibition logistics. The reasons are given as to why it is important to find the correct supplier and partner. I thank all the contributors.

And finally, you have all received a call from the IELA Committee seeking nominations for election to the IELA Board at Cape Town. I urge volunteers to come forward to take on leadership roles in IELA. I am an example of how IELA provides opportunities to allhaving become a member in 2009, getting elected to the Board in 2011 and then as Chairman in 2018, all in just 9 years. IELA needs all its silent talent to step forward and volunteer.

I thank the Board, Working Group leaders and Secretariat for all their work and support.

MNSTARS ALIGN IN LAS VEGAS AND AIRWAYS FREIGHT CELEBRATES 40 YEARS IN THE BUSINESS

Airways Freight Corporation is proud to be the official, carrier, forwarder and broker for two reputable trade shows in North America. The exhibition stars align over Las Vegas in 2020 and the rare case every twelve years of having both events in the same year becomes reality.

Taking place every three years, the largest Construction Industry show in North America ConExpo-Con/Agg opens its doors this year from March 10th - 14th (2800 exhibitors & 2.5 million square feet of space). MINExpo, the

largest Mining Industry show in the World every four years, will be from September 28th - 30th (1950 exhibitors & 800.000 square feet of space).

To top it all and in recognition of the longstanding experience of the company, Dale Caudle, Chairman at Airways Freight Corporation added “How fitting that we have the privilege to work these significant events in the same year that we are celebrating the 40th Anniversary of our company”. t

TAKING ON THE ROLE AS OFFICIAL FORWARDER FOR THE CIMT SHOW

China International Exhibition Transportation Co. Ltd. (CIETC) was the official forwarder of one of the world’s top four major international machine tool exhibitions, namely the 16th China International Machine Tool Show (CIMT) held in Beijing from April 15th - 20th 2019.

More than 1,700 manufacturers from 28 countries and regions participated. CIETC provided transportation, storage, move-in

and-out, and in-place transportation and construction work for more than 40,000 cubic metres of domestic exhibits. They ensured that exhibits were assembled in an orderly manner and coordinated with China Customs, playing a major role in how to efficiently and quickly complete the international cargo clearance process with customs and in identifying improvements on timeliness with customs declarations after Customs and Quarantine inspection. t

CHARLES KENDALL NOMINATED LOGISTICS PROVIDER FOR GLAMOUR BEAUTY FESTIVAL

Charles Kendall Event Logistics are pleased to be nominated for the third consecutive year as the logistics provider for the Glamour Beauty Festival which takes place in March at the Business Design Centre, London.

This three day event showcases some of the biggest names in the cosmetics and beauty industry. Charles Kendall also provides the onsite stock management service for all exhibitors.

Charles Kendall is similarly very proud to have won both the “Logistics Business of the Year” Award at the West London Business Awards, as well as “Organisation of the Year” at the Global Freight Awards. Both their solid commitment in specialist industries and the fact that they have wonderful colleagues have gained them considerable recognition in this competitive field. t

VIVA THE THAI PAVILION

Elite Transportation Services Ltd. organised the smooth delivery of food samples for 140 exhibitors from Thailand to SIAL Paris, one of the world’s largest food exhibitions. Over the past 10 years, Elite has been appointed by Thailand’s Department of International Trade Promotion to consolidate and ship exhibits under the Thai flag “Thai Pavilion” to the show: a great variety of rice, spices & herbs, meat & seafood, tropical fruits & drinks.

Elite worked closely with their French IELA

partner Group ESI. Due to the extraordinary teamwork, all 140 booths were delivered on time and customers were more than happy.

Elite learns from experience and works to proactively assist food product exhibitors in reviewing their documents and authentication of food safety certification. Elite also draws up a shipping schedule to cater even for the worst case scenario.

We hope to repeat the project with E.S.I for SIAL 2020. t

OVERCOMING CHALLENGES AT PROPAK

IAL NIGERIA LIMITED was appointed the official logistics company for The PROPAK WEST AFRICA 2019. This is the largest West African packaging, processing, printing and plastics exhibition with over 500 exhibitors and 200,000 visitors.

IAL NIGERIA provided seamless services in terms of freight clearance, booth delivery and on-site support for the show. Often with short notice, tight shipping deadlines and late freight arrivals, one Portuguese exhibitor with

enormous machines presented a challenge but IAL NIGERIA successfully cleared shipment customs and concluded delivery within 3 days of arrival at the Lagos sea port. The unrelenting efforts of the exhibitions team made it possible.

IAL NIGERIA LIMITED remains the sole official logistics company for this show and looks forward to the return show Propak West Africa 2020 taking place from September 15th - 17th 2020 in Lagos, Nigeria. t

MTS OFFICIAL FORWARDER AND ON-SITE AGENT FOR DEFEA 2020

MTS ExpoLogistics Ltd has been appointed by the organisers as the exclusive official forwarder and on-site agent undertaking all movements and customs formalities for all exhibits and for security and liability reasons has the exclusive right to transport exhibits and stand building material from the exhibition centre entrance to the stands and vice-versa. Also under their charge is the storage of all empties, packing materials and their return following the closure of DEFEA 2020 International Defence Exhibition that

will be held at the Metropolitan Expo Centre June 22nd - 24th, 2020 in Athens, Greece.

DEFEA - Defence Exhibition Athens 2020 is held under the auspices of the Ministry of National Defence - General Directorate for Defence Investments & Armaments and is organised by the largest Greek exhibition organisation company ROTA S.A. in cooperation with the Association of Hellenic Defence Systems Manufacturers (SEKPY). t

REED EXHIBITIONS MEXICO, APPOINTS NAIB GROUP AS CERTIFIED EXCLUSIVE MEXICAN FORWARDER FOR ALL NATIONAL SHOWS

The NAIB Group is honoured to be the first and only Mexican logistics company to be certified for one of the biggest show organisers around the world REED EXHIBITIONS, (RELX)

As the official international logistics provider, NAIB handles all shows held in the Mexican republic organised by REED. Past experience includes being responsible for the biggest hardware show in Latin America,

Expo Nacional Ferretera since 2004.

In 2019, NAIB was appointed as the official international logistics provider for the GLASSTECH show. Following this opportunity to work very closely with the show organiser, NAIB displayed their high level of expertise in this field, left an excellent impression on the organisers and were then selected as the exclusive forwarder for the show. t

INTERNATIONAL BUSINESS S.A. DE C.V. |

R.E. ROGERS PRAISES EXCELLENT TEAMWORK

R.E. Rogers India (RER) are very proud to have been appointed once again as the Sole official freight forwarder for Defexpo India 2020 taking place from February 5th - 9th 2020.

This biannual event was held this year in Lucknow and it was the 11th edition for the exhibition which now ranks globally in the top four events in the Defence & Aerospace

sector. For this edition, RER worked with 16 IELA Members from 11 countries and send their thanks for their trust!

Ravinder Sethi, Managing Director, gives all the credit for the above to his team: “I’m proud to be the captain of this team who were absolutely brilliant! It has been an honour serving our clients under IELA’s highest standards”. t

further

KUMAR | R.E. ROGERS INDIA PVT. LTD. | INDIA

SCHENKER INDIA APPOINTED AS OFFICIAL FREIGHT FORWARDER AT EXCON

As the largest construction equipment exhibition in South Asia, EXCON took place for the 10th edition from December 10 th14 th 2019 in the Bangalore International Exhibition Centre (BIEC). Schenker India Pvt. Ltd. were proud to be selected as one of the official freight forwarders and be associated with this highly-esteemed event. This is an UFI approved event and it is a very international occasion: over 1.500 exhibiting companies are present, including 350 from

abroad and 10 country pavilions. With over 80.000 visitors attending the event and with industry conferences taking place by CII, BAI and ICEMA, this event is a meeting place for the industry worldwide and is a challenge for all forwarders of freight.

Schenker India once again showed its professionalism in successfully offering solutions to support any size and amount in shipments from across the globe. t

TRANS-LINK TAIWAN WAS APPOINTED AS AN OFFICIAL FREIGHT FORWARDER FOR EMO2019

Trans-Link Exhibition Services Co. , Ltd. was appointed as one of the official freight forwarders to handle the majority of shipments from Taiwan to Hannover Germany for EMO2019

This event is a world-leading Machine Tools Exhibition and Taiwan was the second largest exhibiting country with a total of 239 exhibitors, an increase of 16% over previous years. The record was broken with a quarter

of Taiwan’s machine tool and spare parts manufacturers participating at EMO 2019.

We are proud to have been one of the appointed logistic providers in Taiwan. We were working together with IELA Member Affiliate Schenker Deutschland AG Hannover as a real team in order to provide professional joint services to each and every exhibitor and to meet all exhibitors’ expectations. t

TWI CANADA APPOINTMENTS IN BOTH HEALTHY LIVING AND HUMANITARIAN SECTORS

For the the 4 th consecutive year, TWI Group Inc. Canada will act as the official transportation and customs broker for the two Canadian Health Food Association (CHFA) shows which will take place from Feb. 22nd - 23rd 2020 in Vancouver & from September 12th - 13th 2020 in Toronto, Vancouver.

TWI Canada is proud to support the shows as CHFA educates, innovates and sets standards in the natural and organic product sector at their prestigious showcase events.

Similarly, TWI Canada has been officially appointed this year for the Lions Club International Conference in Singapore from June 26th - 30th and the Rotary International Convention in Honolulu from June 6th - 10th As two major humanitarian organisations with over 1 million global members, providing support in a myriad of ways in education, the environment, health and the promotion of world peace, TWI is particularly proud of its history with these organisations.

GLOBAL EVENT LOGISTICS

Effective as of January 2020, DHL has combined its former separate businesses “Trade Fairs & Events” and “Motorsports” to create a global unit under the new brand “DHL Global Event Logistics”

This restructuring allows for a leaner business development approach and increased utilisation of synergies between the highly dedicated and globally acting teams.

To further streamline business activities and enable a focused approach on individual businesses on the fairs and events market, DHL Global Event Logistics now consists of five different competence centres, each under a global management objective. Fairs, Events, Congresses, Motorsports and Solution Design are the future core elements to ensure the customers ideas and plans are put into practice effectively and professionally. t

On January 7 th 2020, the Abu Dhabi National Exhibitions Company (ADNEC) has renewed a five-year strategic partnership agreement with Agility Fairs and Events. This MoU continues to enhance ADNEC’s quality service. Together, ADNEC and Agility will provide customers with world-leading logistics solutions.

H.E. Humaid Matar Al Dhaheri, MD and Group CEO of ADNE C commented: “We have partnered with Agility again to ensure the seamless provision of highly efficient

and cost-effective logistics solutions to exhibitors and organisers. This partnership will continue to boost the leading status of Abu Dhabi as a key destination for business tourism”.

Elias Monem, CEO at Agility GIL stated “This strategic partnership with ADNEC further strengthens Agility’s position as a market leader within the fairs and events sector, allowing us to provide highly sophisticated logistics solutions to ADNEC customers”. t

EF-GSM LTD SIGNS TWO YEAR DEAL WITH PPS PUBLICATIONS

EF-GSM LTD have just signed a two year deal with PPS Publications covering their whole portfolio of events “Future Travel Experience, ACI & British-Irish Airports Expo”

“After working closely on the FTE events in 2019, it’s a pleasure to complete the new two year deal and we look forward to 2020 & 2021” confirmed Kevin Watkins, Business Development Manager at EF-GSM. t

For further information: STEVE TURNER | EF-GSM

steve@ef-gsm.com

W: www.ef-gsm.com

UK

WAIVER LOGISTICS OFFICIAL FREIGHT FORWARDER FOR INFORMA GROUP IN BRAZIL

We are more than glad to announce that, for the fifth consecutive year, WAIVER EXPO Logistica de Feiras e Eventos Ltda has been nominated as official freight forwarder with regard to the 2020 calendar events by the organiser INFORMA MARKETS in Brazil.

To name just a few, these events include Intermodal, Feimec, Fispal Food & Tech, Hospitalar and Futurecom.

WAIVER Logistics has over 30 years of experience in logistics and is 100% focused on events.

Once again we are very excited with the renewed opportunity to give full support to INFORMA, by providing a customised and high performance service to exhibitors and agents according to their needs. t

DARWISH LOGISTICS SHIPPED ARTIFACTS TO OMAN MUSEUM

Darwish Logistics was appointed by the General Directorate of Antiquities and Museums in Damascus to handle and ship a 12 box shipment of artifact pieces to the National Museum of the Sultanate of Oman

The shipment was a truly Syrian national treasure, thousands of years old, with statues, sculptures and engravings of idols and kings from different empires and civilisations (Sumerians, Assyrians, Babylonians, Romans and Arabs).

The National Museum of the Sultanate of Oman requested the restoration, preservation and display of the treasures in the Omani National Museum for a certain period of time in agreement with the Syrian museum, before returning it to Syria where it belongs.

Darwish Logistics is very grateful to all government agencies involved for facilitating procedures during the whole process to complete the task between Syria, UAE and Oman. t

TIMAR HANDLED MOROCCAN DELIGHTS FOR THE GREEN WEEK IN BERLIN

IELA Member Timar S.A. had the challenging assignment of being responsible for the freight forwarding and handling of the national Moroccan pavilion at the 85th edition of the International Green Week which took place from January 17 th - 26th 2020 in Berlin.

The event welcomed over 400,000 visitors who discovered products and goods from over 70 countries and 1800 exhibitors. Renewable resources, organic agriculture, gardening and

the future of rural development continued to be of utmost importance.

On the Moroccan pavilion of over 623sqm, approximately 5t of airfreight took off from Casablanca for Berlin. Representing their country at the show, 20 cooperatives presented their local products such as couscous, argan oil, olive oil, dates, saffron, prickly pear oil, aromatic herbs and spices, fresh fruits (clementines, tomatoes), red fruits (blueberries and raspberries). t

WAIVER LOGISTICS - PERU OFFICIAL CUSTOMS AGENT LIMA 2019

WAIVER LOGISTICS PERU S.A.C. was appointed by the Games Local Organising Committee as the sole Official Customs Agent for the XVIII Pan American and Parapan American Games Lima 2019

The Games were held from July 26th until September 1st, 2019 in Lima, Peru. Almost 9.000 athletes from 41 countries took part in 790 events in 39 sports which qualified also for the next Summer Olympic and Paralympic Games 2020.

WAIVER created a skilled, multilingual Team to cater to different clients including the Local Organising Committee, National Olympic Committees & Broadcasters. Services were offered such as Customs Clearance, international transportation, warehousing and door-to-door deliveries.

The event was supported by Peruvian official institutions and ministries to create a necessary framework for the circulation of restricted cargo including medical, food, sports ammunition and entry of live animals (horses). t

CLAMAGERAN TURNS 50 AND IT’S JUST THE START!

Way back in 1970, Philippe Clamageran founded Clamageran Expositions, having realised that there was a necessity to create a division dedicated exclusively to the exhibition logistics industry in Paris and throughout France.

Today, 50 years later, Clamageran Expositions is one of the leading exhibition logistics companies in France. Following in the footsteps of its founder, in 2018 ownership was transferred to 3 associate Directors: Lucien

Lawson, Dominique Filiberti and Ahmed Mahe who continue to strengthen the excellent Clamageran reputation.

Clamageran would like to thank their customers, partners and colleagues for the loyalty they have shown them over the years. Of course, a special thanks goes to their employees without whom their success would not be possible. t

OTIM TRANSFERS TO THE NEXT GENERATION

Having been head of OTIM’s Exhibition Department for over 30 years, Giampiero Beltrami had the pleasure in informing the industry that, in accordance with the BOM, he had decided to step down from “Commercial and Operations” and hand over the responsibility to Mrs Chiara Rossolimo Bergamini

Giampiero commented this change by saying ”I decided that this is the time to let the Youngers play and choose the Music!”

With over 40 years in total of valuable industry experience, Giampiero will remain on the OTIM BOM acting as an Advisor & Consultant. t

PANEXPO

CARGOLIVE MEXICO CELEBRATES 10TH ANNIVERSARY

Congratulations go to CargoLive’s Mexico Office celebrating its first 10 years in Mexico

CargoLive began locally with operations and just a handful of people. Now 10 years later, they provide handcrafted and in-time logistics services, working shoulder to shoulder with stand builders, show organisers, government agencies and other customers and partners.

CargoLive, S. de R.L. de C.V. offers customcrafted freight forwarding across a wide range of entertainment and professional industries.

Having celebrated their first 10 years of being established in Mexico, the company presents its motivated teams of specialists and passionate industry professionals working now in four divisions: Shows, Trade Shows, Motor Sports & Industrial Projects. t

THE TURTLE CRATE IS AVAILABLE ON THE NORTH AMERICAN MARKET

Masterpiece International is now able to provide a safe, innovative, and sustainable packaging solution – the Turtle crate –through partnership with Turtle North America. Originally created by Hizkia Van Kralingen, the Turtle crate is used by leading museums around the world to safely and sustainably package and transport highvalue cargo. The product is now available in multiple sizes for lease.

Turtle is the result of extensive testing to develop and refine the unique properties of this climate crate. Turtles are built of special composite materials including an impact-resistant polyester body and interior polyurethane foam that provides unsurpassed absorption of both shock and vibration. This is a radically innovative product and brings the standard of sensitive cargo packaging to its highest level. t

VICKI BEDI, CEO PSBEDI, SELECTED AMONGST 100 MOST INFLUENTIAL PEOPLE IN THE GLOBAL EVENT INDUSTRY

Vicki Bedi, CEO of PS Bedi, was selected as one of The100 Most Influential People in the Global Event Industry * featuring leaders who have influenced the industry. Recognition is given to his contributions at global platforms: Chairman of International Exhibition Logistics Association (IELA) from 2018-20, past Member of IAEE Board, present Member of the IAEE India Chapter Board and IAEE Asia Council. Vicki is now also on the Board of Events Industry Council (EIC) 2020-22. As a leader, he focuses on global

sustainability by setting up common standards of excellence at all levels throughout the supply chain & logistics industry. Additionally he initiates projects aimed at developing women leadership. As a patriot, he is dedicated to building India’s image of being a trusted partner with a deep history and rich legacy of successful entrepreneurship and businesses. As a responsible citizen, street children, the environment, cancer and overcoming addiction are matters for which he cares and supports financially. t

}}For further information: H S BEDI | PS BEDI & CO. PVT. LTD | PS BEDI GROUP | INDIA E: hsbedi@psbedi.com | W: www.psbedi.com

Spearheaded by the management team, supported by all staff and funded by TCEB (Thailand Convention and Exhibition Bureau), Rogers Bangkok Co. Ltd has been assessed and certified under the Quality Management System ISO 9001:2015 , accredited by UKAS SGS United Kingdom Limited. The clear benefits are to reduce unnecessary documentation, create work procedure efficiency as well as useful records for future tracking.

Rogers Bangkok focuses on delivering high

further

quality services to customers and stakeholders and believes that a healthy attitude develops when learning new skills. All employees were involved in the ISO 9001:2015 and learned about improving working standards and raising quality in all procedures.

The team adheres the policy that international standards will make working on a global basis more effective. The aim is to achieve even more standards in the near future to raise the quality level of services continously. t

SCHENKER INDIA

}}For further information:

VALVERDE, DOUBLE REASON TO COME TO CAPE TOWN IN JUNE 2020

Valverde is happy to announce being appointed as the official logistics partner for World Ophtalmology Congress (WOC) taking place on June 26th - 29th 2020 in Cape Town, right around the time of the IELA Congress! We like to believe it’s Karma!

WOC and their exhibitors are in very good hands having Valverde using EF-GSM South Africa as local partner and a few other

BAS WIENDELS | VALVERDE B.V.

THE NETHERLANDS | E: bas@valverde.nl

W: www.valverde.nl

FURTHER DOWN THE GREEN ROAD!

Fulstandig Shows e Eventos MC Ltda wants to go further down the green, sustainable road. They have digitalised POD’s (Proof of Deliveries). Imagine how much paper was wasted during the year. The Goddess of Technology – yes, it is a woman, enables POD’s to be issued on cell phones and tablets.

Inspired by IELA Sustainability Guidelines, Fulstandig added green actions to ongoing social engagements:

• Adopting a park to collect garbage and plant trees

• Collecting can seals to exchange them for wheelchairs and donate to specialised institutions (last Dec.: 90kg in total)

• Collecting used coffee as garden fertilisation

• Green Day in Rio – the team collects garbage from the beach

friendly related and trustworthy IELA agents around the globe to guarantee a smooth operation.

The WOC engages with over 140 exhibiting companies and organisations at one of the largest gatherings of innovative ophthalmology products and services, expecting to receive over 10.000 delegates from over 130 countries. t

}}For further information:

JACQUI NEL | EF-GSM SOUTH AFRICA

SOUTH AFRICA | E: ef-gsm@ef-gsm.co.za

W: www.ef-gsm.co.za

Even though it seems insufficient considering the pollution created from forklifts, air transportation, etc., Fulstandig sees it as a start and wants to do even more.

They encourage IELA Members to share these actions and integrate them into their business.

IELA helps the planet! t

Aijia Duanmu

Project Assistant

duanmuaijia@ciec.com.cn

CHINA INTERNATIONAL

EXHIBITION TRANSPORTATION CO., LTD. (CIETC)

P.R. CHINA

Aijia Duanmu graduated from Lewis and Clark College in Oregon, USA. She joined China Int. Exhibition Transportation Co., Ltd. (CIETC) in October 2019 as project assistant. She is proud to be in the foreign exhibitions division, can promote understanding for the Chinese culture and looks forward to acquiring more professional knowledge in the coming months. t

are pleased to share with you some news about new job positions and new staff members within the IELA Membership.

Xinran Li

Project Manager

lixinran@ciec.com.cn

CHINA INTERNATIONAL

EXHIBITION TRANSPORTATION CO., LTD. (CIETC)

P.R. CHINA

Xinran Li graduated from the University of Siegen, Germany and officially entered China International Exhibition Transportation Co., Ltd. (CIETC) in 2019. She assists foreign exhibitors with on-site logistic services for foreign shows.

Together with IELA partners, she finds there is great teamwork and she has also found some good friends. t

Youssef Sednawi

Country Manager y.sednawi@darwishlogistics.com

DARWISH LOGISTICS

SYRIA

Youssef Sednawi has joined the team as Country Manager at Darwish Logistics in Syria.

Youssef has been working in the logistics industry since 2003. His combined experience in Operations, Sales and Customer Key Accounts will be instrumental in gaining momentum to reach the goals and objectives of the company. t

Feran Erdem

Event Logistics Department

Feran.erdem@ekol.com

EKOL LOJISTIK AS TURKEY

Ekol Lojistik AS are happy to introduce Feran Erdem to the team. With 8 years experience in fairs & events logistics sector, Feran is in charge of operations for European fairs. He enriches the team with his effective problem-solving abilities and agency relations worldwide. He is a valuable member of the team and always has a smiling face and cheerful voice!

TALENT IS OUR STRENGTH

Shrikant Vyas

Regional Manager North and East for Fair, Exhibitions and Special Events

INDIA PVT. LTD

Shrikant Vyas recently joined as Regional Manager North and East for Fair, Exhibitions and Special Events, working from DB Schenker India’s HQ in Gurgaon. Shrikant worked nine years for Kuehne+Nagel in various positions for logistics vertical. His last position was as National Product Manager in K+N air freight department. The team welcomes him and wishes him

the best.

Jörg Pries

Head of Fairs/Events and Special Logistics

DEUTSCHLAND AG

As of January 1st 2020, Jörg

is the new Head of Fairs/ Events and Special Logistics for DB Schenker in Germany and Switzerland. He was responsible for the DB Schenker offices in Berlin and Leipzig. Jörg has participated in many IELA events & is very well connected with its members. Jörg replaces Lars Pohlmann, who is now Head of Fairs/Events and Special Logistics for DB Schenker in Europe

Luca Brönnimann

Head of Logistics

Luca Brönnimann joined the team as Head of Logistics Service Center at the Sempex AG headquarters in Basel, in charge of customer support, transport and customs services for all onsite events. Luca worked previously in the fairs & events departments of DHL, Sempex and Agility Logistics and will be dealing with Baselworld 2020 and Art Basel 2020, the biggest events at the venue in Basel.

Arul Libu

Operations Executive

Arul.libu@elfshipping.com

ELF SHIPPING LLC

UNITED ARAB EMIRATES

A new addition to the ELF family! Arul Libu, has been appointed as Operations Executive in the latter half of 2019.

His expertise in customs clearance of shipments and dayto-day operations will be a bonus to ELF Shipping LLC.

ELF welcomes him to the company and wishes him Good Luck for the future! t

www.elfshipping.com

Lyn Morna

Project co-ordinator

lyn@ef-gsm.com

EF-GSM LTD

UNITED KINGDOM

The freshest member of EF-GSM team, Lyn Morna joined in January 2019 as a project co-ordinator. Lyn did her Undergraduate Diploma in Recreation Management whilst living in Estonia, then Postgraduate Diploma in Event Management for Marketing and Communications in the UK.

After 8-years of experience in the Hospitality Industry, Lyn is now adapting her skills in Sales, Marketing and Freight Forwarding. t www.ef-gsm.com

Bill Karafiltsis

General Manager

billkar@mtsexpolog.com

MTS EXPOLOGISTICS LTD GREECE

Effective as from January 1st, 2020, MTS Expologistics Ltd are proud to welcome Bill Karafiltsis to the team as General Manager

He has been working in the field of exhibitions for around 20 years and the company wishes him all the best in his new position.

Bill has attended quite a few IELA Congresses and Partnering Events, and has developed valuable business relationships with many of its members. t www.mtsexpolog.com

Surendhar Kuppuswamy

General Manager (Southern Region) rerid@rogersworldwideindia.com

R.E. ROGERS INDIA PVT. LTD.

INDIA

Effective as of February 1 st , Surendhar Kuppuswamy has been appointed General Manager (Southern Region) at R.E. Rogers India Pvt. Ltd.

He will continue the good work and take the region to new heights together with the full support of his colleagues. t www.rogersworldwideindia.com

nicolas.cucidis@cargolivelog.com

CARGOLIVE,

C.V.

CargoLive, S. de R.L. de C.V. is pleased to announce the recent promotion of Nicolas Cucidis as the new CEO. Working for CargoLive/ Waiver Group for 12 years, he has a keen interest in international logistics and developed a true passion for tailored services. At CargoLive, dynamic executives and a trusted global industry network create a positive corporate environment to share best practices and ideas and add value for customers, agents and the most valuable asset, the employees. t

Fairs Department Manager

SPA,

OTIM SPA is proud to announce Chiara Rossolimo has been promoted to International Fairs Department Manager after the retirement of Giampiero Beltrami who remains on the BOM as Advisor & Consultant.

Mario Carniglia, President of OTIM, feels confident that Chiara, together with Marta Piccoli, Giuseppe Rapetti, Pietro Rho and all the colleagues will maintain the high quality of the services offered since over half a century in the International Exhibition forwarding.

Jacqui Nel Director

AFRICA

AFRICA

On January 31st, 2020 Jacqui Nel, Director of EF-GSM South Africa, was recognised officially on the EXSA Hall of Fame for her outstanding contribution and commitment to the South African exhibition industry.

The ceremony took place during the Gala Dinner at the Gallagher Convention Centre in Johannesburg under the umbrella of the Exhibition Industry Awards and coinciding with the 40 year anniversary of EXSA.

Jacqui!

Ripudaman Singh CHAUHAN General Manager ripudaman@translinkindia.com TRANSLINK EXPRESS (INDIA) PVT. LTD.

Congratulations to Ripudaman Singh CHAUHAN, General Manager of Translink Express (India) Pvt. Ltd. for being elected as Governing Board Member with ICPB (India Convention Promotion Bureau).

With over 20 years of working experience, he has successfully handled major Exhibitions, Events & Artworks worldwide. t

YEARS

DELIVERING EXCELLENCE

EXCELLENCE

On March

IELA celebrates its 35th anniversary

This

is the 35th year working together to raise the standard of performance of the exhibition logistics industry.

When you reach a certain point in an organisation’s development, it makes sense to pause and look back at how it all started at IELA and the dreams of founding members.

Today, IELA counts 173 members and 31 affiliates in 56 countries and it’s time to travel back to our roots, to reminisce with the “seven pillars” who had a dream.

This fantastic association wouldn’t have been possible if it was not for the founding members dedication and love for exhibition logistics!

We are happy to share with you some memories from Cindy Barry, Hans R. Brauchli, Dieter Fräulin, Jean-Paul Moser, Philip Powell, and Waltraud Rauch.

We also had the pleasure of exchanging a few words with both Ruth Meister, the first IELA Secretary, and Jim Kelty, the IELA Member who participated at the very first IELA Congress and almost all that followed.

But Christoph Rauch, son of IELA founder Klaus Rauch and IELA Board member since 2007, is in a much better position to make the introductions.

And now it is time to read and take a step back into our history!

Founding Fathers

Steve Barry (Deceased in 2018)

Cindy Barry shares with us a few memories TWI, SAN MATEO, USA

Hans R. Brauchli

INTER-TRANSPORT, GENEVA, SWITZERLAND

Ernie Droessaert (Deceased in 2009)

FOIREXPO, PARIS, FRANCE

Dieter Fräulin

GONDRAND BROS., ZURICH, SWITZERLAND

Jean-Paul Moser

ENTREPÔTS DE VEVEY, VEVEY, SWITZERLAND

Philip Powell

LEP FAIRS, BIRMINGHAM, UNITED KINGDOM

Klaus Rauch (Deceased in 2001)

Waltraud Rauch shares with us a few memories BTG, AUGSBURG, GERMANY

IELA - A success story already reaching over 35 years

35years

ago, Michail Gorbatschow became General Secretary of the CPSU. He went on to help pave the way for German reunification and the fall of the Berlin Wall a milestone in history.

35 years ago, the Live Aid concerts were held in London and Philadelphia to help the needy and starving people in Africa. Today, this is still more relevant than ever.

And 35 years ago, a group of logistics pioneers decided to create an association, which to this day is still unique in its sector – IELA!

Personally, I would like to share with you my first IELA experience which happened during the 5th General Assembly, which took place in Munich in 1990. My parents prepared some personal welcome gifts at home for all the delegates and I helped them to arrange them all, including the packing, the labelling and the delivery to the hotel my exhibition logistics career obviously started back then. I was a 12-year-old boy and found it more than exciting to welcome people from all over the world to my hometown. I also received a token of appreciation from IELA’s Honorary Lifetime President Mr. Hans Brauchli – thrilling!

Over the following years, my attention for IELA was drawn more towards the dates of the General Assembly. Because during this time – with Mum and Dad travelling – my brother and I had the house to ourselves – party time!

Enough of me, this is about IELA and it is a golden opportunity and a very special occasion to think about, remember and listen to the founding fathers of IELA and let them tell how they experienced the beginning and the development of IELA. Without them, this fantastic association wouldn’t have been possible.

Read the enlightening and interesting interviews of our industry pioneers and/or their wives, enjoy the nostalgic pictures of the start and history of IELA.

Thanks to all contributors and to the IELA Secretariat for this great idea. And now it is time to read and enjoy!

During the late seventies, I discovered that we could become a site agent at the Palexpo Geneva site. Steve Barry of Three Way (later TWI) was looking for a local partner to handle the Telecom shows and that was the beginning of our relationship!

The international moving industry, in which I was active until then, was represented by associations which promoted its members in a worldwide network of top class companies. The idea was born to create an association for the international exhibition industry.

Between 1979 and 1983, various informal meetings took place mainly between Steve Barry, who liked the idea, and myself to develop a concept for a meeting and exchange platform for companies active in the international Exhibition Transport and Service Industry. On June 12th 1984, a special meeting took place to decide on the name of this association: it was confirmed as “IELA International Exhibition Logistics Associates”.

When thinking back to the origins of IELA, I always have a special thought for the 3 founding members who have left us already - Steve Barry, Ernie Droessaert and Klaus Rauch. I remember how honoured I felt to be able to join them and make IELA what it is today. We shared a lot of memorable moments together over the years. One thing I will never forget is meeting regularly in Paris and Ernie introduced us to the best restaurants in town!

Jean-Paul Moser

First of all I would like to pay a great homage to the late Stephen J. Barry who is really the IELA’s father and founder. He is the one who had the genius idea to bring together people the exhibitions business worldwide in order to strengthen relations, quality and performance.

In the beginning of the eighties he started the first discussions, mainly with Hans, Klaus, Phil and Ernie, to work out the rules and regulations as quite a lot of other points.

The first preliminary meeting held in Geneva in the presence of the seven members (the five already above mentioned plus Dieter and myself).

Philip Powell

My great friend Klaus Rauch pitched it to me. It was a clear no-brainer. with only land line telephone as an immediate communication tool, it was an easy way to engage with specialists from the industry.

Dieter Fräulin

My first meeting to think about founding IELA was with Steve Barry of TWI. Steve’s idea was to bring the very different services and costs in exhibition forwarding to a level with which we could work on a worldwide basis. I agreed with his idea from the very first sentence. A short time later we had the first meeting in Geneva with the founding companies and not long after, the founding congress in Montreux took place.

First mention of IELA

Waltraud Rauch

Well, I don’t recall all details but I do remember that Klaus told me that he was trying to find good and reliable partners worldwide and therefore he

Years IELA in Montreux

TIME YOU EVER

AND WHAT IT STOOD FOR?

WAS THIS

Founding Day

Jean-Paul Moser

After lively discussions on several points such as rules, regulations, targets, name, etc., we agreed to meet together again on March 6th 1985 in Geneva and so IELA was born. For all of us it was an emotional day and we felt that we were at the beginning of a great deal. Today’s result certainly exceeded our greatest dreams.

A small anecdote: for the dinner following the constituent assembly, I was in charge to order the wine. By chance my choice suited all the participants and therefore I was appointed by Ernie Droessart as IELA WINE WAITER for life.

the association was founded, we had functions. Ruth likes to remember the first time she sat there writing the minutes. She had never done this before but she jumped into the job.

One year, the total number of members had passed to 20 and we were all thrilled to be meeting market leaders under the same roof working in the same industry worldwide.

Today I still receive the IELA Report magazine and I really appreciate keeping track on what is going on in IELA and I still remember the first edition, on October 1985, when at this time it was called the “IELA DIARY”.

Ruth Meister

The day all the founding members came to our offices, Hans just told me that I should join them at the meeting room. I had no idea what to expect and I was just asked to take note of the discussions, the so-called “Minutes”. Later on I learned that it was Hans who had taken the initiative to create IELA.

Hans R. Brauchli

March 6th 1985 was the day the association came to life and the dream came true. After dedicating so much time, volunteer work, compiling correspondence, etc., we finally created an official structure.

Without exaggerating, I was very excited. Once

Philip Powell

As the youngster in the group it was intimidating to be in the company of giants: Steve Barry, the undoubted global king of the business; Ernie Droessaert everyone’s favourite Parisian uncle,

even though he was from Luxembourg, and of course the Prince of Bavaria himself Klaus Rauch. Great friends who taught me so much about the business, about life and about the wine list!! I miss them every day. Great times! We first convened at a hotel near Geneva station. For a group that would later be dubbed the International Exhibition Lunch Association, it might be a surprise to learn that we dined at a Movenpick buffet. Thanks to Uncle Ernie that was rectified at future meetings quite well…

Cindy Barry

I remember very distinctly how it was to get everyone to understand what was being proposed. Back in those days, not everyone spoke English well. Steve was not a fan of sitting for hours in a board meeting. He always insisted on “Less talk and more action”.

Waltraud Rauch

My first thought was: “Oh my god, something new again!”. Klaus was already travelling a lot before IELA and this came on top. So now away from home again but it was a dream of Klaus and the other founding fathers.

KEY MOMENTS

My good memories are very selfish. I organised the first and the tenth Congress in Montreux (Switzerland).

Both anecdotes come from the excursion days: June 6th 1985 – excursion to the Rochers de Naye, just above Montreux at 2000 metres altitude. It was snowing – what a surprise for me to hear from our Singapore Member “It’s the first time I see snow”. Very funny for a swiss citizen.

In 1994 - approx. 100 members attend the excursion to a great mountain water dam at high altitude. It was a sunny day, full blue sky. The view over the snow-covered Alps was fabulous and magic.

We even had a beautiful image of the Mont-Blanc. The chance was with us to have such tremendous weather. I take real pleasure in remarking that even several years later, participants still remember this magic day.

Jean-Paul Moser

Ernie Droessaert and Steve Barry

YOU REMEMBER THE DAY WHEN IELA WAS CREATED?

SHARE ONE WITH US?

First

Philip Powell

It was pretty smooth. We got the work done. Board meetings were usually in Europe three or four times a year, timed to coincide with Big Steve’s travel. This was before the days of budget airlines too so travel costs were significant. The membership growth and peer recognition justified the cost and time spent. I was in awe of the volume of work delivered by Ruth and Hans in Geneva.

Dieter Fräulin

During the first years, we worked hard to make IELA better and bigger. It was a good time and we were all good friends and very close.

Jean-Paul Moser

The first year was a “community life apprenticeship” our leaders did almost all the job and step by step, the «house» was built. New members continuously added to the numbers and were admitted under the basic edicted rule: QUALITY BUT NOT QUANTITY.

Ruth Meister

The first years were very hard for me and meant a lot of extra work: no social media and no internet, just a telex machine. Amongst supervising incoming payments, updating membership listing, etc. Geneva also organised the various board meetings, general assemblies and so on. Despite a lot of daily work, my new job also involved quite a bit of travelling and I met a lot of new and interesting people.

Waltraud Rauch

EXCELLENCE

Yes, it was a different period in time. Management of the Association was time-consuming but Klaus’ Assistant was always available. In whatever country we were, when we entered a hotel room, Klaus took a first glance to see if a fax had arrived for him, forwarded by his Assistant.

Cindy Barry

IELA truly started out as a brotherhood, where friends met to share information and experiences that helped shape IELA into what it is today. To this day, even though we have lost a few, we are still friends. The Spouse Tours were so much fun. Not all the ladies spoke English, some could speak dual languages and would translate to others. So, if a joke was told, it got translated into different languages on the bus so the laughter sort of rolled through the bus. Truly, I would say that early days at IELA were really made up of friends working together for a better future.

SPECIAL IELA MOMENTS DURING THESE LAST 35 YEARS

So many. Lifelong friendships, even with hard competitors or members with whom I had no dealings. Friendships grew and are still going strong today.

WHAT FAVOURITE SOUVENIR/MEMORY DO YOU HAVE PERSONALLY REGARDING THE IELA FAMILY?

Well, we still have a breadboard from Munich somewhere.

It’s the great friends, too many no longer around but in my thoughts every day. I had the funniest time ever in Chile thanks to the often cruel but always hilarious wit of Jim Khodayar, again taken from us far too young. I know that he, like his beautiful wife Gul, would be so proud to see the prominence of daughter Tania in recent times. That is the essence of my IELA family.

I retired from Sempex

CAN YOU DESCRIBE THE ORGANISATION DURING ITS FIRST YEARS?

ARE TALKING ABOUT A PERIOD BACK WHEN THERE WAS NO SOCIAL MEDIA, NO INTERNET AND INTERNATIONAL PHONE CALLS WERE EXPENSIVE.

Cindy Barry

I was shocked when I attended the IELA meeting in San Francisco: how large and influential it had become! I don’t think that any of the founding fathers could have expected such growth. I know that Steve always read the IELA newsletter cover to cover, and was very proud that his name was in the front as one of the founders. I cannot speak for everyone, but I know he was very proud of IELA. It’s like a child growing up to be a great person. It’s very heartwarming.

Hans R. Brauchli

We had high expectations but nothing comparing to today’s reality. IELA’s current success was unimaginable as it reaches far beyond expectations!

Jean Paul Moser

After all these years, I must point out that the fixed targets have been well exceeded, more than founding members had ever expected. It was not without any strong turbulences but in the end, IELA SPIRIT won.

Philip Powell

It was a moving feast. First step was to hit 25 members… that didn’t take long and soon brought critical mass and essential credibility. Business begets business and momentum quickly built.

Waltraud Rauch

Personally, I think that my husband Klaus never thought that he could create an Association which would become as large as it is today. He is watching over us and for sure, he is very pleased to see how IELA has developed.

Ruth Meister

IELA grew steadily and gained members worldwide. IELA began to be recognised worldwide by the exhibition industry and developed its reputation to what it is today.

KEY MOMENTS

SPECIAL IELA MOMENTS DURING THESE LAST 35 YEARS

One of the most memorable times was in Dubai. We went into the desert and had camel races and a marvellous dinner. At one point they took all the wives away and dressed us in traditional wear for the region, which meant that only our eyes were exposed. It was our husbands’ job to pick their wife out of a line up. We laughed ourselves silly. I could go on and on with the wonderful places and times we had through the years.

WHAT FAVOURITE SOUVENIR/MEMORY DO YOU HAVE PERSONALLY REGARDING THE IELA FAMILY?

One of my personal favourite memories, was watching Bernard Chow from Singapore see snow for the first time on top of a mountain in Switzerland. He was completely amazed and it showed on his face. Good times! I hope this helps all members of IELA to understand that the reason IELA is so successful is because it was built on respect and friendship.

Cindy Barry

KEY MOMENTS

SPECIAL IELA MOMENTS DURING THESE LAST 35 YEARS

I recall one special moment when we had to cancel the 1991 General Assembly because of the Gulf war: that night Hans and I worked extremely late sending out by telex a questionnaire to all members asking if they were for or against cancellation. The majority was for cancellation.

WHAT FAVOURITE SOUVENIR/ MEMORY DO YOU HAVE PERSONALLY REGARDING THE IELA FAMILY?

Of course I have quite a lot of personal memories, though in view of the considerable lapse of time, the details have faded. I just want to add that I loved my job and that I enjoyed the years working for IELA.

Has IELA fulfilled its expectations?

IELA as Industry Influencer

TODAY, THE IELA BRAND IS RECOGNISED THROUGHOUT THE EXHIBITION INDUSTRY AS A LABEL FOR ADHERING TO HIGH STANDARDS OF PERFORMANCE AND FOR RECOGNITION OF BEING TRUSTED PARTNERS WHAT WAS THE ORIGINAL DREAM OF THE FOUNDING FATHERS AND HAS IELA FULFILLED THESE EXPECTATIONS?

Waltraud Rauch

The original goal was to create a worldwide network of trustworthy and reliable partners in the exhibition logistics industry. And Yes! IELA has fulfilled it completely.

Cindy Barry

Truly, the reason IELA was founded was to ensure the best possible service for all. The IELA brand meant you could count on that company to provide the best possible service. They were partners, and business affiliates, but most of all friends. And friends don’t let friends down. I believe that IELA has lived up to these expectations and exceeded them in many areas.

Right from the beginning, IELA was fortunate to be in the hands of real professionals who believed in IELA’s future and therefore invested everything in terms of time and effort to reach their dream.

Becoming an IELA member has become a must for companies active in our trade. This fulfills completely our founding expectations. The arrival of Elizabeth at IELA’s secretariat in Dusseldorf is certainly one of the main reasons for the fantastic development of IELA and the promotion of our reputation. Her professionnalism is my explanation for this. As a father of IELA, this makes me very proud!

Philip Powell

My hope was to raise the standards of freight agents around the world and raise the standing of logistics in the eyes of the industry. A lot of progress has been made but it is a never-ending process. We can always do more.

KEY MOMENTS

SPECIAL IELA MOMENTS DURING THESE LAST 35 YEARS

Private invitations to foreign countries, to get to know new people and faces, new customs, rituals, habits, etc. It was an extremely interesting time and I am glad that I have visited all these countries and met all these wonderful people.

WHAT FAVOURITE SOUVENIR/MEMORY DO YOU HAVE PERSONALLY REGARDING THE IELA FAMILY?

Most lasting in my memory is the first General Assembly and Congress in Montreux. It was really a ‘little family’ and I will always remember Bernard (Chow) from Singapore: It was the first time he saw snow in his life – and this in the middle of summer.

GENEVA, SWITZERLAND

SINGAPORE

Steve Barry is elected as the 2nd Chairman of IELA

RIO DE JANEIRO, BRAZIL

Klaus Rauch is elected as the 3rd Chairman of IELA SYDNEY, AUSTRALIA

DUBAI, UAE

Ole H. Dyrhauge is elected as the 5th Chairman of IELA MONTREUX, SWITZERLAND

Karl Buehler is elected as the 6th Chairman of IELA

HELSINKI, FINLAND

Roger Walker is elected as the 7th Chairman of IELA BUDAPEST, HUNGARY

Thierry Demeure is elected as the 8th Chairman of IELA

BEIJING, CHINA

Ron Berry is elected as the 9th Chairman of IELA ROME, ITALY

Ron Berry is re-elected as IELA Chairman for a second term NEW DELHI, INDIA

SANTIAGO, CHILE

LONDON, ENGLAND

Achim Lotzwick is elected as Chairman of the Board of Management SEOUL, KOREA

1st IELA Partnering Event

MUNICH, GERMANY

3rd IELA Partnering Event / Christoph Rauch,as Chairman of the Board of Management SINGAPORE

IELA Partnering Event / Mariane Ewbankis elected as IELA’s first Chairwoman PRAGUE, CZECH REPUBLIC

7th IELA Partnering Event / Vicki Bedi is elected as the new IELA Chairman VENICE, ITALY

9th IELA Partnering Event

Creation March 6th / Hans R. Brauchli is elected as the first president of the Board of Directors

MONTREUX, SWITZERLAND

CARMEL, CA., USA

MUNICH, GERMANY

Cancelled due to Gulf war

SYDNEY, AUSTRALIA

Philip Powell is electedas the 4th Chairman of IELA

CALGARY, CANADA

BANGKOK, THAILAND

SUN CITY, SOUTH AFRICA

EDINBURGH, GREAT BRITAIN

LAS VEGAS, USA

ISTANBUL, TURKEY

ATHENS, GREECE

Philip Powell is electedas Chairman of the Board of Management

MELBOURNE, AUSTRALIA

Greg Keh is elected as Chairman. Achim Lotzwick took over in December.

PARIS, FRANCE

Robert Moore is elected as Chairman of the Board of Management BARCELONA, SPAIN

2nd IELA Partnering Event

AMSTERDAM, THE NETHERLANDS

4th IELA Partnering Event

DUBLIN, IRELAND

6th IELA Partnering Event

SAN FRANCISCO, USA

8th IELA Partnering Event

CAPE TOWN, SOUTH AFRICA

YEARS

DELIVERING EXCELLENCE

I was working for Steve Barry at TWI when the concept of IELA was discussed and created. As one of the founders, Steve was busy with the initial process of starting the organisation and at that time, I was just assisting him with some of the administrative activities. I attended the very first IELA General Assembly in Montreux, Switzerland in June 1986. There were only 40 people in total attending, including spouses. Some of the people I met at that event are still friends and business associates today.

I remember helping Hans Brauchli to write the first editions of the IELA Diary (newsletter) which eventually turned into the IELA Report and now the IELA World publication. Hans and I coordinated the PR activities for IELA for a number of years.

The first few IELA GA events were very interesting as that was the time when the Standards were discussed and produced, committees were established, country profiles were developed and distributed – hallmarks of the association that are still a vital part of IELA today. A key decision in the initial days of IELA’s existence (1985) was to encourage the use of the Telefax system as a standard of communication for our industry.

Looking back over the years, I cannot say that I have a favourite memory of my participation in IELA – there are just too many to select a single one. And the good times, friendships, business activities and memories continue to grow each year! t

A nostalgic moment for the entire IELA Family. Although my relationship with IELA only began in 2009, I have been extremely fortunate and privileged to have met most of the founding leaders and their family members.

Before writing this message, I read the comments of the founding leaders and their wives in the preview. Their sense of leadership and pride was so very evident. I could not but feel deeply indebted to all of them. If it hadn’t been for them, I would not have the honour of writing this message today.

“A small body of determined spirits fired by an unquenchable faith in their mission can alter the course of history”. – Mahatma Gandhi.

The course of our history was indeed altered on March 6th, 1985 when these visionaries created a baby which today is a respected and recognised organisation, seated with global organiser associations & other event industry stakeholders.

In earlier years, maybe the ‘Great 7’ may not have fathomed such a success story for IELA, but the spirit with which they laid the foundation for the association has predominantly guided the IELA Family. And Cindy Barry puts it so very appropriately.

“I hope this helps all members of IELA to understand that the reason IELA is so successful is because it was built on respect and friendship”.

IELA is indeed all about friendship, respect and trust. To Cindy’s comment I would add that IELA provides opportunities of excellence to all.

It was this IELA Family that elected me on the Board of Management in 2011, just 2 years after my entry and then I became Chairman in 2018. My journey would not have been possible unless the values of our Founders were not so deeply imbibed in IELA leadership. In addition to the ‘Great 7’ I also express gratitude to all the past volunteers and leaders who have contributed immensely in making IELA what it is today and to giving this pride and honour to our Founders and their families.

I am confident IELA will reach even greater heights with the next generation of leaders because

“We are not makers of history. We are made by history”. - Martin Luther King.

God bless IELA. t

IELA is proud to launch “Beyond Logistics”, a new editorial section addressing key topics related to IELA’s consultant function within the exhibition industry.

In this very first edition, we focus on the complexity of planning, organising and carrying out exhibition logistics. We highlight how important it is to find the correct supplier for both organisers and exhibitors.

We hope that our advice can help stakeholders overcome challenges related to their events and exhibitions.

Enjoy reading it!

EXHIBITION LOGISTICS

beyond logistics

NEXT LEVEL

Why it is important to find the correct Supplier & Partner

Atrade show forwarder’s mission is to help exhibitors achieve their goals in a complex and changing environment. Their role is to advise organisers on how to take their operations to the next level.

As the exclusive association where the elite of the freight forwarding industry offer their services and accompaniment in all logistics matters for events, however challenging it can be, IELA provides a networking platform, advocacy and training programmes to promote further excellence and commitment within its membership.

When dealing with the logistics of a trade show, several key elements have to be taken into account like the venue technical requirements, customs, temporary imports, type of goods, eventual restrictions, the build-up and dismantling period.

Through this new initiative, we will cover various important topics for sharing knowledge with all event industry stakeholders.

beyond logistics

Themanonaforkliftnolongercutsthedeal

logistics

Theappointmentofanofficialfreightforwarder

Organising

The Organiser-Venue-Forwarder

an event means working with an endless list of suppliers who assist you and your participants with each part of the fragmented logistics process. There is however one single partner working with you from the early planning phase, then all along the way until the last goods are returned to the participant. It is the in-house expertise and professionalism that this supplier owns which determines the effectiveness of, and the control over, the flow of all operations.

Many in our industry recognise what Mr. Riemens said: Today there is a need to think creatively in order to address tomorrow’s challenges related to event logistics. There is pressure on costs and on minimising the number of move-in and move-out days. At the same time, legislation related to health and safety increases and liabilities in this regard surge. Moreover, local politicians and other stakeholders no longer accept that build-up traffic clogs the surrounding infrastructure of the event.

Tips for event and exhibitions organisers

After prolonging the contract with their logistics provider DB Schenker, Paul Riemens PhD, CEO of RAI Amsterdam nailed it when he said:

Needless to say, having a supplier that just knows how to handle a forklift no longer cuts the deal. You need a specialist on board who will advise you on how to take your operations to the next level

https://www.rai.nl/en/rai-amsterdam/newsarticle/partnership-rai-amsterdam-and-db-schenkerprolonged/

If there is one thing that everyone should remember, it is that the freight forwarding company specialised in event logistics holds the central role.

“The logistics landscape is strongly on the move.

New mobility solutions offer new opportunities to optimise the logistics services around the RAI.

We need to have a partner who is proactively contributing and innovating in our business”.

Organiser-Venue-Forwarder Partnership

The following 3-step plan is a guarantee for your success

Step 1. Industry orientation

Research

Define the role and activities of your future logistics partner. Ask the right people the right questions to reduce time spending on research.

Scope

You need Health and Safety experts for the operational execution of your event? A cutting-edge supply chain IT system? Maybe you are looking for specialists for your machinery show, your broadcasting exhibition or medical congress? An international customs procedures expert?

Narrow down the selection

You shortlist the right companies for your event. You must ensure that your potential supplier has the setup to deliver quality.

Step 2. Preparation - Own the floor

Fine tuning

Seek a partner that brings convenience, support and commitment to the table, one that understands specific challenges and is an active partner for the event team all the time. Challenge them to propose solutions that improve your participating customer’s journey. Make sure that they will own the floor as much as you do.

Do it together

Use the knowledge of your partner to your advantage and anticipate what can happen beforehand. Joint preparation ensures minimal waiting time and maximal efficiency.

Step 3. Evaluation

Service focus

Many organisers agree that providing excellent service is the key decision-making factor in selecting a freight forwarder, but customer service or operational excellence are often omitted in the tender document. Most tender requirements relate to the price list and tender policies are issued per edition.

Balanced contract period

A short-term contract lacks the willingness to develop a long-term partnership according to the needs of both organisers and its participants. Hence, the supplier is in no position to add value to the event. The team has also difficulty in gaining the necessary knowledge to offer participants a more tailored service.

On the other hand, there are organisers that never tender. The disadvantage of this approach is that they are not aware of new developments and innovations in the market, nor do they know if prices are in line with industry standards.

The key is to create a healthy mix of building relationships and at the same time stay in tune with industry developments.

Contact IELA as the most effective starting point for this information.

Howdoyouensurehavingapartner whocanhelpyoustandout?

beyond logistics

The Exhibitor-Forwarder

Tips for exhibitors and pavilion organisers

How to ship exhibits internationally

Exhibitionplanning is never an easy job. Besides dealing with the organiser to book an ideal booth space, brainstorming with the decorator to create the most attractive image for your company, another critical planning point involves how to get your exhibits to your stand safely and on-time.

Shipping a commercial shipment can be as simple as 1-2-3 when it means shipping a large quantity of one or several items and the buyer deals with all the difficult customs formalities in the receiving country. In the case of exhibition shipping, the exhibitor is however both the shipper and consignee of a shipment.

Does an exhibitor know all the complicated regulations in each exhibiting country?

The selection of a forwarder who knows how to handle exhibition freight correctly will play a vital role in this process.

supplementary disposable decorations and promotional items are likely to require a different customs procedure.

When preparing for exhibit shipping, exhibitors not only have to consider what product they want to display, but also the customs procedure. In the case of shipping tools, decorations and promotional items, where exhibits and tools might require temporary importation and are then returned to their country after the exhibition,

Most importantly, they must be able to provide professional advice, clear instructions and possess knowledge on local customs rules in each destination. This is the key in helping exhibitors be well prepared and in making exhibition shipping go like a breeze.

An exhibition freight forwarder will prepare the required documents and templates to guide exhibitors in successfully planning and shipping their exhibits: shipping manual, combined commercial Invoice and packing list template, exhibition shipping mark template, quotation, and other documents. These are all according to the nature of an exhibition or the regulations of specific exhibiting countries, sometimes with extra documentation also required.

Any forwarder can arrange a shipment from A to B, but an exhibition specialist will be committed to making sure your exhibits arrive safely in a timely manner.

Partnership

exhibitors, the need to appoint an exhibition forwarder will relieve you of the task of planning and ensuring your exhibits reach the booth on a timely basis

The exhibition forwarder will advise you about:

The best route or method of shipment and timing.

Cost-saving measures like consolidation with others.

Documentary requirements.

Packing requirements.

Total cost.

exhibition forwarder will also:

Plan the entire movement.

Coordinate with the destination agents on the documentary requirements, permits, etc.

Assist you with export documents.

Keep you updated on progress at all times.

on-site delivery.

on-site with unpacking,

Remove and store your empties.

Ensure timely delivery of your empties

at the close of an event.

Arrange re-shipping and return of your exhibits at event closure.

The exhibition forwarder effectively relieves the client of these responsibilities and they can get on with promoting the event and/or their products.

Recommendations

Allow a long preparation period for exhibition shipments;

Consult an exhibition specialist;

the shipping manual

the guidelines carefully and

ask

Don’t:

exhibition

beyond logistics

Whychoosean Member?

IELA - Exhibition & Event Logistics carried out by Experts Worldwide

In its 35 years of existence, IELA has developed a solid agent network covering the entire globe and efficient teamwork which contributes to the success of trade shows, congresses and all types of events.

IELA

constantly raises the benchmark to provide the latest and most professional approach and top service to the Industry.

It is the only Organisation that provides training, manuals, webinars, forums and task force panels to deal with specific industryrelated problems.

Appointing an IELA Member will give you the peace of mind of dealing with one worldwide organisation of committed likeminded professionals who make their goal in life the continued success of all events at all times!

The IELA Quality and Safety Standards that are continuously improved and updated.

INTEGRITY

The integrity of an IELA Member is assured as we have the highest standards in the industry. There is a rigorous application process to become a member, including examination of each potential member’s stability, proficiency and history coupled with regular assessments to ensure that these principles are sustained.

EXPERTISE

We are specialists in the exhibition/event industry . Whether you are a show organiser /manager or exhibitor, we understand the massive investment required to make it successful. You can be certain to have hired not only an exhibition expert, but also a professional skilled in the nuances of the customs process in the host country and totally familiar with the event venue.

LEGION

With over 200 members and affiliates in over 50 countries, choose one IELA Member and you have chosen 200 qualified experts worldwide to look after your needs. Our association members have access to a wealth of information to address your needs. The answers will be within our network and we will find them for you.

ALLIANCE

Our strong bond provides us with the opportunity to meet together several times a year to discuss and examine industry trends and provide education to our members. The world is ever changing and we are committed to keeping pace with the transformations in the market.

Organisers can count on IELA Members way before a show happens. Essential extensive knowledge on customs procedures, modals, on-site operations & safety and security practices is fundamental during the show planning stage. Organisers receive the correct guidance on shipping rules in different countries from IELA Members and the organiser’s sales team is able to target more accurately its potential exhibitors.

E

xhibitors, stand builders and other event suppliers can count on IELA Members to deliver their exhibits to the booth in time and safely

In addition to this, the worldwide IELA network of agents provides organisers and their exhibitors with the same high quality service, no matter where the show is held.

IELApillarsare:Trust,StandardsofQuality andWorldwideCoverage

Dear Members,

In these times of uncertainty, two pillars of strength make the difference: Family & Friends This is exactly what IELA stands for.

The Coronavirus outbreak in the 1Q20 has had an unexpected and strong impact in our industry. Even though it is “business as usual” in Cape Town and there are zero cases of the virus in South Africa at the time of going to print, we cannot deny that the whole exhibition and event industry is being affected.

This is our industry, our passion, our world. Face-to-Face meetings are our life. IELA is the emblem for high security and health protection and we will apply these standards to secure our unique yearly meeting to bring all key players of the International Exhibition & Event Logistics Industry together in one city: Cape Town.

Our motto at this year’s 2020 event is LOOKING TO THE FUTURE with the content focus on SUSTAINABILITY. These subjects have never been more appropriate than today.

We believe in a bright future and our ability to build it together Our consolidated brainstorming at this year’s Congress will be key in developing the future of our industry. How can we remain relevant? How can we make our corporations sustainable?

Let’s celebrate together 35 years of excellence!

Let us energise you. Let us inspire you to act so that you can inspire your whole team back home.

Let’s be unconventional, bold and passionate. Our amazing 2020 Host will let us rock!

Join us in Cape Town, to build the future that matters.

2020 sees the start of a new decade and the 35th anniversary of IELA. In this special year, we at EF-GSM South Africa are honoured to be hosts of the next IELA Congress and Partnering Event in June.

Our country South Africa is one of the most diverse and interesting countries in the world and this will be the perfect opportunity for you to witness its beauty and discover its treasures. The IELA Congress and Partnering Event plays a major role for our association. They enable us to keep up with the changes & challenges that are happening locally around the world and catch up personally with all IELA Members and colleagues.

This year’s focus is on Sustainability, a subject which we at EF-GSM South Africa take very seriously. Jacqui Nel assisted personally in the creation and publication of the IELA Sustainability Guidelines. We have a number of projects which embrace the UN Goals of Sustainability, aiming to help transform our world. We support various NGO’s, including a very poor school. By buying and delivering collateral left over after an event, the school can get the money raised from the recycling.

We look forward to exchanging experience, tips and success stories with you at the next IELA Congress and Partnering Event. Whether small or large, every gesture counts when talking about Sustainability and I am sure that this will be a very enriching and valuable event for all attendees.

So don’t wait and see... put the dates in your calendar and start getting your flights booked. t

www.ef-gsm.co.za

How time flies! It seems like it was yesterday that Mike impressed you during our host preview on stage in Venice. Now June 2020 is approaching fast and soon it’ll be the real thing which will be much more impressive!

LA Rouxnelle Logistics and Consulting are excited to finally be able to welcome you in just a few months to our homeland South Africa, a country with a wealth of beauty, culture and history. You are guaranteed a unique experience. Cape Town already offers a colourful mixture of people, culture, art and natural wonders in one single city. We hope you will have the opportunity to explore other areas too.

We look forward to seeing you all at the event, many old friends but many new colleagues too. It will be a pleasure as host to guide you around and help you in any way possible to make your visit unforgettable. t

Katlego Global Logistics warmly welcomes everyone to our beautiful and sunny country, South Africa, as hosts for the 2020 IELA Congress and Partnering Event. We’re honoured to be the meeting place to address the all-important topic of Sustainability.

The rise in global warming and endangered ecosystems prove it is time to take the concept of Sustainability seriously. The IELA Sustainability Guideline reads, “when we’re sustainable, we’re creating and maintaining the conditions under which humans and nature exist side by side in a harmonious way”. The South African Plastic Pact is spearheading a project in Cape Town to have 100% of plastic packaging either recyclable, reusable or compostable by 2025 (Searra, 2020). This initiative will help people make ecofriendly decisions whilst encouraging a nationwide eco-consciousness.

At Katlego Global Logistics we have introduced a recycling initiative to dispose of our waste more effectively with the help of a local start-up. We are also part of the #SpekboomProject that employs local farmers to plant Spekbooms to help offset our carbon footprint.

In 2020 we plan is to acquire an electric or a hybrid forklift to help decrease our carbon emissions on-site and to train our drivers on fuel-efficient driving techniques supported by efficient routeplanning by the office staff.

We look forward to meeting you all in Cape Town and hope you enjoy your time with us!

PROUD HOSTS

OUR BIG 5

As a host for the 2020 IELA Congress and Partnering Event, LA Rouxnelle Logistics and Consulting urges you to sign up and join the 2020 Congress and Partnering Event. South Africa is known for the Big 5. They are Lion, Leopard, Buffalo, Rhino and Elephant. There are also 5 African Blessings that we would like to share with all delegates attending the IELA Congress and Partnering Event:

1. Reach High and See Far

Collect Many Memories

Have Good Friends

Enjoy rain and Sunshine

Live in a good home, Laugh a lot, Love a lot

1. Like the Giraffe,

Reach High and See Far

We would like to ask delegates to Reach High. Set yourself high targets for the Congress. How many new business connections you wish to make, how many new people you wish to meet, how many people you wish to tell about your company and the service you offer.

At the Congress you will meet like-minded people and will have the opportunity to meet face-to-face with industry peers.The Congress and Partnering Event will bring together people from many varied geographical areas who all share a common logistics discipline. This is undoubtably an excellent way to meet people in our logistics industry field.

2. Like the Elephant that has a very good memory; Collect Many Memories

We would like to ask delegates to come to South Africa to experience the beautiful Cape. Take time whilst you are here for a pre or post Conference tour to experience our game parks and find out that South Africa is the Africa you’ve always imagined. Meet new people, participate in the work groups at the Congress and PE and collect many memories.

3. Like the Antelope that gather in great herds; Have Good Friends

Many of us have been in the logistics industry for many years and have many good friends within IELA. It is a good idea to bring younger people to the Congress and Partnering Event. LA Rouxnelle is introducing 4 of our younger staff members to the IELA Congress and Partnering Event family in 2020. This opportunity will allow our staff to challenge themselves and grow as individuals in the industry. They will meet many new people and make lots of new friends. We hope they will gain confidence in their own abilities and hope they will bring fresh young ideas back to the business. In this way they will not only grow as individuals, but we hope they will help grow the business as well.

4. Like the animals on the planes of Africa; Enjoy rain and Sunshine

Southern Africa is a dry continent with lots of sunshine. When we have rain, we rejoice in the rain, as much as we do in the sunshine. So too, each delegate will have many new experiences and opportunities poured on them during the Congress and PE. Rejoice in the many opportunities that you will have to make new business acquaintances. Enjoy the time to grow your business.

5. Like Pumbaa the Warthog; Live in a good home, Laugh a lot, Love a lot

Come to the Congress and Partnering Event in Cape Town and stay in our great hotels. Experience our legendary South African hospitality. Enjoy the company of industry peers at the Congress and PE. Share good times, relax and laugh with friends during the Welcome Cocktail evenings, whist making new friends and acquaintances. Get to know and love the IELA family.

LOOKING TO

FUTURE

TO THE FUTURE

The four official event hotels, all located in Century City, are:

Find all information on https://www.iela.org/events/congress/2020cape-town/hotel-travel.html

Century City Hotel

(««««)

Our content focus: LOOKING TO THE FUTURE SUSTAINABILITY

Our 2020-motto:

Our duty:

• To inspire delegates to do the things that inspire them and at the same time, inspire collective action.

• To boost an industry culture of honour and sharing.

• To boost passion to create a better working environment.

Our four content pillars:

1. PROSPERITY 2. PEOPLE 3. PLANET 4. PURPOSE

Our speakers:

• We are looking for unconventional and innovative views, with a bold vision of change.

• Driving forces that have a goal to support and build a world that matters.

Our next steps:

• Getting in touch with South African optimists

• Finalising the programme: BREAKFAST BRAINS + THINK + STREAM

Would you like to volunteer, take the lead and help to reinvent our tomorrow? Join the team and contact elizabeth@iela.org t

Find all the information about our event on: https://www.iela.org/events/congress/2020-cape-town.html

Century City is a secure, privately managed, 250-hectare mixed-use precinct, for which development has exceeded R17billion to date. This world-class model of new urban planning and implementation successfully combines residential, commercial and leisure components on the banks of eight kilometres of picturesque waterways and canals.

The CCCC is is pioneering a new mixed-use Green Building Council of South Africa rating to ensure that sustainable green design principles are implemented and it has implemented a number of energy and water saving practices to do business in a way that conserves these precious resources.

Its situation on the N1 also provides convenient access to the Cape Town International Airport, and the Cape Winelands. t

Find more about their sustainable plan: https://ccconferencecentre.co.za/story/why-century-city-conference-centre-hotel-is-cape-towns-sustainable-option/

Located on same property as CCCC

Colosseum Luxury Hotel

(««««)

Located 200 meters from CCCC (approx. 4 walking minutes)

Cape Town Marriott Hotel

Crystal Towers («««««)

Located 500 meters from CCCC (approx. 6 walking minutes)

Stay Easy Century City Hotel

(««««)

Located 900 meters from CCCC (approx. 11 walking minutes)

CAN YOU HEAR AFRICA CALLING?

379 delegates representing 209 companies from 57 countries joined the 8th Partnering Event in Venice.

Over 3.405 pre-arranged meetings took place during the 2019 Congress and Partnering Event networking sessions.

The annual IELA Partnering Event has now established itself as an essential conduit enabling preliminary interaction between IELA and Non-IELA Members during the early stages of a non-member’s journey towards eventual IELA Membership.

We are looking forward to encouraging dialogue between IELA and Non-IELA Members, opening up the next phase of their IELA journey.

The African continent has largely remained an unknown continent for exhibition freight forwarding for most IELA Members. With the exception of South Africa, Egypt, Nigeria and since last year Morocco, the hidden potential of the African continent has not yet been discovered.

This is why the next IELA Partnering Event will be held on the African continent. This will pave the way for a largely white spot continent to be exposed to the IELA world. Join us! t

event

https://www.iela.org/events/partnering-event/2020-cape-town.html

IELA OFFICIALLY PRESENTED ITS SUSTAINABILITY GUIDELINES AS A VALUABLE STEP IN THE RIGHT DIRECTION

Key stakeholders in the Moroccan Exhibition & Event Industry agreed to found a new national association with clear criteria for raising standards in the country

On Monday October 14th 2019, IELA hosted its regional networking and exchange event, IELA CONNECT 2019, in Marrakech, Morocco.

Boosting Regional Actions

IELA CONNECT is the association’s itinerary regional event, welcoming IELA members and all major regional professionals in the exhibition industry: organisers, venue owners, associations and press, together with selected local institutions who figure among the significant players in this sector.

The next Edition of IELA CONNECT will take place in Bangkok, Thailand in the last quarter of 2020.

We are already looking forward to collaborating with regional associations and institutions to provide a great networking experience and high quality expert discussions.

We are talking about both a networking event and a platform to address crucial issues concerning global industry standards. There is the opportunity for all players to connect and exchange on important issues such as Security, OH&S, and Sustainable logistics challenges

Local engagement

The role of local actors is fundamental. They know their market and environment and have a comprehensive understanding of the benefits of security standards. We had the pleasure to welcome local stakeholders of the exhibition and event industry from Morocco and MENA during this event

Sustainability guidelines

Established as a platform to address crucial issues concerning global industry standards, the event was launched by IELA 2018-20 Chairman Vicki Bedi with the release of the newly-published IELA Sustainability Guidelines. Vicki then went on to present the association’s similar achievements in this area in the form of the IELA OH&S and Security Guidelines. An in-depth Round Table Discussion on Protecting Our People Special MENA & Western Africa Region then followed

IELA Ambassadors Nicolas Rougerie and Rachid Bensaber

Before widening the discussion, Nicolas Rougerie from Timar S.A. in Morocco and Rachid Bensaber from Group ESI in France, introduced the challenges that exist and presented a case study of Morocco. The discussion was then open to feedback from delegates who were invited to share their best practices and experience.

Discussion Table

Consensus on growth potential but only with the application of standards

Very evident was the opinion that considerable growth potential exists in the Moroccan exhibition industry but there is however a need to apply international standards regarding safety and security. The local stakeholders highlighted that

they are doing their best with regards to safety and security but official certification or defined standards is necessary to anchor best practices in the full value chain with recognition for optimal best practice achievements. The participants agreed to establish a MOU to found a dedicated label/association representing and uniting all stakeholders in Morocco which would follow a clear criteria. The partners signing the MOU will invite all other national players to join the upcoming founding discussions. Advocacy and collaboration to raise the standards in terms of safety, security and sustainability will be the main focus of the new association.

The next steps

The participants were unanimous on the need to start work on creating guidelines for regional application and to look for coaching from other associations, with the objective of creating a local advocate community. In the case of developing recognised professional certification, it would be necessary to identify the accreditation procedure and contact the relevant government body or authority.

Training programmes were also highly interesting for those present. IELA will be happy to provide support and knowledge to the group in order for them to advance towards their goals.

Very positive outcome

IELA Connect 2019 was the very first Exhibition Industry Event in Morocco.

Having analysed the feedback and witnessed the energy shown by those present, we at IELA can proudly confirm that IELA CONNECT 2019 offered the unique opportunity to build further the foundations for collaboration and growth in our industry. It has once again been confirmed that regional events are highly valuable in terms of benefits for the global industry, its people and its future. We are very much looking forward to the creation of a dedicated label, the creation of certification standards and the introduction of specialist training programmes.

Ikram Ettis , CEO of Global Fairs & Events , Organiser and UFI Member in Morocco, commented after the event: “I would like to thank IELA for all their efforts at this successful event in gathering all the exhibition industry stakeholders in order to discuss and share best practices on how to build a good risk management strategy. Keep going!”

IAEE MENA Chapter Chairman, Mr. Bilal Al Barmawi commented: “Security and safety are very important for our industry, especially in the MENA region. We need more training and educational programmes, together with more experience to support our organisers and our workforce. Now is a good time to approach our colleagues in the MENA region to promote working alongside organisers in order to achieve this high level of service. IELA Connect has been a good opportunity to network regionally”. t

Postponement of the IELA Operations Summit 2020

EarlyJanuary the Novel Coronavirus (2019nCoV) started affectingthe exhibition industry with plenty of events being cancelled or postponed. The IELA network is supporting and working closely with organisers and exhibitors from the logistics side to manage challenges, minimising the impact.

On February 1 st 2020, the World Health Organization (WHO) declared the Coronavirus update to be a Public Health Emergency of International Concern (PHEIC).

As event professionals we take very seriously the care, health and safety of exhibitors, event participants and workers, and we are committed to providing timely and accurate information to assist our community in making informed decisions.

To this end, the IELA Board of Management decided to postpone the Operations Summit 2020 in Bangkok to a later date this year.

This allows us to continue monitoring the situation and to react accordingly. The new event dates will be announced as soon as possible while observing the latest news.

We appreciate your understanding and support while we will continue to monitor the situation and will provide updates as needed.

Everyone here at IELA wishes the affected people a speedy recovery.

We remain of course at your disposal with information and advice at any time for your questions or concerns. t

On February 1st 2020, the World Health Organization (WHO) declared the Coronavirus update to be a Public Health Emergency of International Concern (PHEIC).

Making our Industry Statistics tangible

IELA will launch the IELA DATA ROOM in 2020. IELA Board Member Guido Fornelli answered a few questions introducing the project, its purpose and benefits for all IELA Members.

Guido, what does the IELA DATA ROOM actually stand for?

As you may know, during the last three years the Industry Relations Working Group, myself and Elizabeth have been working on a project we named DATA ROOM. We are very pleased to share with you that the IELA DATA ROOM SURVEY will be launched this year.

In today’s economy, a virtual Data Room is essentially a website with limited controlled access (using a secure login). All the information released is confidential and restrictions apply for further disclosure to third parties. So confidentiality is the main prerequisite for this project and is the reason for the name.

How will IELA work with the Virtual DATA ROOM?

No one within the Association will have access to the survey results. The survey will be in the hands of a third party who collects, stores and analyses the individual replies in order to aggregate figures. This company will also compare the results with data originating from different sources and market analyses.

What is the purpose of the IELA DATA ROOM?

IELA will use data as a tool to create consistency in its purpose to improve products and services and thus remain competitive.

What do you see as the benefit for every single IELA Member?

This is a vast project of comprehensive data collection on worldwide Exhibition & Events Logistics which will contribute greatly to giving visibility to the important role that the IELA Network has assumed in the industry aimed at both public and private stakeholders.

Essentially to promote a better understanding of our importance with external players in the forwarding and logistics industries (e.g. Carriers, Governmental Agencies such as Trade Agencies, Customs or Police Authorities). The aim is to create a unique repository, an independent “Data Room” where members can input their data and let the Association obtain the aggregate figures generated by our members segment. The project is part of our vision to become “a contentdriven Association”.

IELA would then stand alongside UFI and IAEE who publish their own aggregate survey and index. We would show that we want to play a role as ally for the benefit of the event community.

This data will certainly be a helpful tool to improve communication in the media and with third parties. Negotiation with carriers and other players in the international transport industry will be facilitated. Our reputation with organisers and venue owners will be strengthened. In turn, we will also be able to better understand our market share and positioning within the exhibition logistics market.

Where does the project stand currently?

The questionnaire has been finalised and approved, ready to be launched this year.

We are also close to coming to a solution in identifying the consulting company to help analyse the data and ultimately, in the medium term, define an index for our industry.

More importantly, we have converged with our “Airline Task Force”, headed up by my Board colleague Mariane Ewbank, and which concentrates on our specific needs with the Air Carriers.

} Guido Fornelli is Managing Director of Expotrans SpA, based in Italy and IELA Member since 1992.

Under his lead, Expotrans have grown sharply and became Official Freight Forwarder of Fiera Milano, Mi.Co. (Milano Congressi), Rimini Fiera, Fiera di Vicenza and Crocus Expo (Moscow).

As an active member of the IELA Community and Chairman of the Industry Relations WG from 2015 to 2018, Guido, supported several projects with Associations and Venue Owners/Event Organisers, increasing more and more IELA’s visibility within the Industry.

Guido represents IELA at the UFI Operations and Services Working Group.

How is it going to work and have the next steps been planned?

We hope to have finalised the agreement with the consultant before the Cape Town Congress. We aim to gather first test responses in a sample from associates in order to make final adjustments before project launch, immediately after the awards survey.

Do you have one last comment?

This year is a tough year because of Coronavirus, which negatively impacts our industry a lot. Don’t let it impact our optimism and let us continue developing our business and our wonderful Association further.

I hope I have clarified the importance of this project and aroused interest. It is a challenge and I hope I have convinced everyone to invest a few minutes of their time to complete the survey in order to give us the opportunity to obtain a significant database to turn this project into yet another IELA success.

All major Event Organiser Associations are already triggered by the potential of our investigations. Join the project and make Industry Statistics tangible!

Thank you Guido for your contribution. t

Benchmarking to continue raising IELA Standards

The 2019 IELA Standards Survey is carried out annually to evaluate the services provided by IELA Members.

Everyyear, IELA invites all its members to evaluate the services that other IELA Members have supplied to them during the previous year. This is achieved by carrying out the IELA Standards Survey

The data gathered is analysed to produce benchmarking averages which inform members on whether their services are above or below the IELA average, according to the opinions of their industry colleagues.

Since last year, the IELA Standards Survey is divided into three categories: Domestic Agent, Export Agent, and On-site Agent

EXPORT AGENT: The Export Agent represents the exhibitor as cargo moves from the country of origin to the international destination. He/she also advises the exhibitor on customs documents and gives instructions to domestic agents on disposal of cargo after the exhibition.

DOMESTIC AGENT: The Domestic Agent is responsible for transporting cargo from the port of arrival in the destination country to the venue including all necessary customs formalities. He/she is also responsible for returning the cargo to the country of origin.

It is important to participate in the evaluation of partners as this data can help business development. IELA Members can not only address problems or a lack of quality in services of their counterparts, but also identify areas for improving their own business. The Standards Survey is a good opportunity for IELA Members to check if their own perception of how they are performing as a member company matches that of their peers who evaluate their performance. The survey includes 7 to 8 questions per company, depending on the category, so isolated low scores can help identify deficiencies to work on.

David Palomo, Chair of the IELA Standards and Customs Working Group explains:

“Even if new award categories are being discussed, the main goal of the survey is not to win any award, but for all IELA Members to have information that can help to improve their services and help IELA to get to know its members. This benefits everyone so please acknowledge the importance of surveying our peers”.

ON-SITE AGENT: The On-site Agent is officially appointed by the exhibition organiser and/or venue and is responsible for transportation of cargo to the booth such as all on-site handling and lifting including storage of empties/full cargo during the Event.

Launched on January 15th, the 2019 Survey will run until March 15th 2020. The company with the best performance in each category will be announced on June 26th during the 2020 IELA Gala Dinner & Award Night.

To qualify for the IELA Award, the IELA Member companies participate in the annual IELA Standards Survey to evaluate their counterparts. Members must receive at least 7 surveys outside their own company group to qualify them for the IELA Award.

On-site Agents qualify for the On-site Agent Award. They must update their profile stating if the company is an on-site agent who physically handles freight with their own equipment and labour. An official appointment letter for the respective venue is then sent and/or shown to the IELA Secretariat.

The IELA Survey is available in the Survey Box of the private area at www.iela.org t

The IELA Seniors Club is active and alive

IELA PRESENTS No Exhibit No ShowNavigating the Challenges of exhibition logistics at EuroShop 2020

IELA Board Member & Managing Director of BTG Messe-Spedition GmbH, Germany, Christoph Rauch & IELA Executive Officer Elizabeth Niehaus had the opportunity to present IELA solutions at the event Expo & Event Marketing in Düsseldorf, the most important show worldwide on expo and event marketing, live communication and brand experience. The session “No Exhibit No Show” was organised on Wednesday February 19th 2020 during EuroShop 2020 at Messe Dusseldorf, Germany (February 16th - 20th).

Christoph Rauch presented the advantages of working with IELA Members and answered key questions arising with shipments and logistics in worldwide event management, including How are you dealing with delays due to the lack of capacity or increasing bureaucracy? How are special requirements of stand designers and exhibitors dealt with? And How does digitization impact the way exhibits and stands finally reach the show destination?

Christoph highlighted the example of Russia taking customs procedures extremely seriously with high fines and taxes enforced for not abiding by the rules. Taking the case of Africa, challenges occur when working with Customs brokers. Many of the problems and delays at border crossings can be alleviated by making use of a known agent or an IELA Member.

The new IELA Organiser & Exhibitor portals was presented, providing tips and tricks & practiceoriented solutions, as well as advice in preparing the transit of goods across borders.

Our special thanks go to Mike Weeks with LA Rouxnelle Logistics and Consulting South Africa and Philipp Woll BTG Expo GmbH Germany for their expertise, guidance & advice during the preparation of this presentation. t

Full content available soon on the IELA Organiser Portal: https:// www.iela.org/exhibitor-organiser-portal/organiser-portal.html

SENIORS CLUB

In Dresden, the participants will even have the opportunity to attend a performance at the world - renowned Semperoper - but this is another story…

2020 SENIORS CLUB SPONSORS

DRESDEN, GERMANY, APRIL 30th TO MAY 3rd 2020

Manywill remember the 32nd IELA Congress in Prague in 2017 - two years later the IELA Senior Club also held its annual meeting in this medieval city full of cultural and historical highlights.

The seniors really enjoyed three eventful days with a rich and impressive programme, including a guided tour through the old town visiting all its major attractions - at an ageappropriate speed.

Traditionally it ended with a Gala Dinner on the last evening, this time in a famous restaurant directly facing the beautiful Charles Bridge.

This meeting was once again generously sponsored by numerous member companies. Thanks go to them for still maintaining contact with former company employees and for supporting their activities. Many heartfelt thanks - without them such meetings would not be possible.

The next Get-Together for 2020 has already been announced: Dresden will be the destination from April 30 th to May 3 rd 2020. Another historic metropolis to visit in Central Europe. But what a contrast between two cities: Prague as an almost completely preserved medieval city and Dresden which was resurrected from the ruins of the Second World War. The one city proudly preserved in its original state and the othere elaborately restored as a memorial against the madness of war.

IELA BOARD MEMBERS

On-Site Exhibitions AB

Gothenburg, Sweden

OTIM Spa Milan, Italy

R.E. Rogers India Pvt. Ltd. New Delhi, India

RESA EXPO LOGISTICS Barcelona, Spain

TWI Group Inc. USA/Canada

Amit Ltd, Tel Aviv, Israel

BTG Messe-Spedition GmbH, Augsburg, Germany

Clamageran Foirexpo, Paris, France

EF-GSM Ltd, Kent, UK

GBH Exhibition Forwarding Ltd, Sheffield, UK

Inter ExpoLogistics Ltd, Geneva, Switzerland

SEV-Société des Entrepôts Vevey SA, Vevey, Switzerland

Transit Air Cargo Singapore Pte. Ltd., Singapore

Ziegler Expo Logistics, Bruxelles, Belgium

Edgar von der Heydt Report from the IELA Seniors Club. t

Prague is now in the past, Dresden the future!

Results of the Survey focused on the impact on business generation in the State of São Paulo 2019 run by UBRAFE

• The event with the highest number of tickets sold in the world takes place in São Paulo.

• The growth market segments in 2020:

1. Mobility Sector;

2. Wellness;

3. Digitalisation

For further information: view the full interview http://bit.ly/IELAinterviewUBRAFE view the UBRAFE’s report: http://bit.ly/IELA_UBRAFE_report2020

TheBrazilian Union of Fair Promoters (UBRAFE) released survey results on the impact of events on business generation in the State of São Paulo 2019. Mariane Ewbank, IELA Member from Brazil and IELA Board Member interviewed Paulo Octavio who gave some highlights on the geography of the Brazilian event market:

• The State of São Paulo counts 742 events generating US$73 billion (R$ 305 billion) annually.

• Trade exhibitions represent 5% of GDP in the State of São Paulo

• With a large number of small companies in Brazil, the culture and spirit of Brazilian companies enhance the success of trade exhibitions which in turn provide an excellent opportunity for business growth in Brazil.

• Every dollar that is invested by a participating company at an exhibition is multiplied by thirty-five therefore the ROI ratio “one to thirty-five” is a convincing argument to exhibit!

• As only 20% of buyers at shows were foreign, UBRAFE invested across borders for certain shows to attract Latin American buyers.

• Being not only b2b events but also b2c events, there is a connectivity between brands and people.

About UBRAFE: The entity representing the commercial promotion sector nationally and internationally in all economic segments. Its membership is made up of large Brazilian exhibiting companies and its trade fairs attract over 38.000 national and foreign exhibitors and more than 7.5 million visitors. Covering a variety of economic sectors, UBRAFE shows make up 90% of all such events held in Brazil.

About Paulo Octavio: Paulo Octavio Pereira de Almeida is the first VicePresident of UBRAFE and President of Reed Exhibitions Brazil.

Thank you to Paulo Octavio Pereira de Almeida UBRAFE, BRAZIL

www.ubrafe.org.br

IELA presents Sustainability Guidelines in AEFI

Italian Exhibition & Trade Fair Association

Rimini, Italy

The event has been postponed due to COVID-19

AFECA awards for two IELA Members

Asian Federation of Exhibition and Convention Associations

Manila, Philippines, October 2019

IELA Chairman

Vicki Bedi joins EIC BOM

Events Industry Council Colorado Springs, USA

November 2019

Guido Fornelli, IELA Board Member and Managing Director Expotrans S.p.A, will be making a presentation at the next AEFI (Italian Exhibition & Trade Fair Association) Operations Committee

The topic being addressed is “Sustainability in the management of trade fair infrastructures and events”

This is of course by no means a new subject for IELA who published its Sustainabilty Guidelines on October 2019.

The IELA Sustainability Guidelines address a number of primary “golden rules” in order to achieve sustainable goals when working over the globe in the exhibition and event logistics field. We are looking forward to participating at the AEFI Operations Committee and hope to be able to make an important contribution to the discussion on progress towards Sustainablity in event logistics. t

> In the picture, Guido Fornelli presenting the IELA Occupational Health & Safety Guidelines to AEFI Members in 2017.

IELA is proud of its members Eurotran Expo Service Co. Ltd and Agility Fairs & Events Logistics Pte Ltd for winning the first and second places respectively in the AFECA award category “Outstanding ServicesFreight Forwarder”, recognising the contribution of AFECA members in the global marketplace.

Albert Chang, MD at Eurotran Expo Service Co. Ltd proudly said “I am very grateful for this high recognition... It is an achievement of each member of my team. We wouldn’t be where we are today if it wasn’t for each of them”.

Priscilla Leong, CEO of Agility Fairs & Events was delighted “We are thrilled... the judging was rigorous. AFECA recognised our strong commitment in key projects & initiatives, customer service and operational excellence & innovation”.

The 5th annual AFECA Asia Awards Presentation took place during the Gala Dinner at the Conrad Manila. t

During the EIC meeting in Colorado Springs last November 2019, IELA 2018-2020 Chairman, H S Bedi was appointed on the Events Industry Council 2020 Board of Management, effective as of January 1st 2020.

Subsequently, Vicki Bedi and Elizabeth Niehaus attended the EIC Vision 2025 & Strategy Planning Sessions in Las Vegas on December 2019.

Vicki Bedi commented on his election by saying “I am privileged and honoured... This is a big recognition for IELA’s leadership in the Events & Exhibitions Logistics domain. It will be my endeavour to bring a global perspective & experience to the EIC Board while also bringing in IELA’s research & knowledge in sustainability and security spaces”. t

> In the picture, Vicki Bedi, with 2020 Chairman Paul VanDeventer, IEC CEO Amy Calvert, 2019 Chairwoman Tina Wehmeir, CMP, CAE, 2018 Chairwoman Susan Robertson, CAE.

IELA Members at Expo! Expo! IAEE’s annual Meeting & Exhibition 2019

IELA Member was accorded a SACEOS Pioneer Award

Singapore Association of Convention & Exhibition Organisers & Suppliers Singapore, January 16th 2020

2nd UFI Latin American Conference

UFI Latin American Office

Buenos Aires, Argentina

April 20th - 21st 2020

IELA Chairman Vicki Bedi and IELA Executive Officer Elizabeth Niehaus were proud to represent the association and meet industry partners at the 2019 edition of Expo! Expo!

This IAEE event attracted more than 2,300 attendees from 32 countries to Mandalay Bay Resort and Casino, last December in Las Vegas.

There was also the opportunity to meet up with IELA Members such as Airways Freight Corporation, Rock-It Cargo USA LLC and TWI Group Inc. (USA) who were exhibiting at the Show For Shows.

IAEE President David DuBois said “Our goal with Expo! Expo! is to create a space for intensive learning, networking and fun for all attendees so they can feel ready to bring exciting new ideas to the table in the coming year. Based on the feedback, we exceeded those goals. We look forward to creating another extraordinary experience next year in Louisville”. t

On January 16th 2020, the Singapore Association of Convention & Exhibition Organisers and Suppliers (SACEOS) celebrated its 40th anniversary in Singapore.

Aloysius Arlando, President of SACEOS, highlighted that 40 years later, SACEOS is still focused on its core objective of championing MICE events in Singapore and helping the industry to grow and evolve.

He highlighted five key areas to target in the years ahead: professional development, industry and enterprise, digital innovation, community & advocacy, and communications.

IELA is proud to announce that during the 40th anniversary celebrations, IELA Member Agility Singapore was accorded a Pioneer Award and Priscilla Leong, CEO & member of the IELA Board of Management, went on stage to receive the award.

UFI, The Global Association of the Exhibition Industry, announced their second Latin-American Conference which will be held during the last week of April, 2020 at the Buenos Aires Convention Center, Argentina. The event will be collocated with the 17th Expoeventos Latinoamerica, one of the major exhibition industry events in the region. Supported by regional association members AOCA, AMPROFEC, UBRAFE and AFIDA, this major industry event will unite the whole Latin-American region in 2020.

IELA Board Member from Brazil, Mariane Ewbank, will be representing IELA during this two-day programme which will focus on topics including: digital impact, the future of venues and events, talent management, regional market opportunities, with the opportunity to discuss common strategies for different realities in Latin America.

Aloysius Arlando

Ana Maria Arango

Manager LatAm

Why Import Compliance is Important IN

Today, global trade comes with compliance risks. Import and export compliance violations can result in sanctions, fines and the interruption or loss of privileges due to neglect or oversight. Government regulations have never been more complex and the penalties have never been higher. This is particularly true when importing various goods from different countries of origin as there may be different filing requirements for each country.

Having a proactive and comprehensive import (and export) trade compliance programme is not only prudent, but necessary. In fact, U.S. Customs and Border Protection (CBP) encourages importers to work with licensed customs brokers to ensure full import compliance.

Requirements for Importing Goods and Materials to the U.S.

The responsibility for importing goods into the United States lies solely with the importer

Map of U.S.-bound Shipment

and the potential for error is great. Goods being imported need to have the right valuation and need to be classified accurately with the correct markings and country of origin. They also need to meet the ever-changing requirements of several U.S. government agencies. Here’s why having an expert team who can analyse your import compliance needs and put an actionable plan together for you is important.

Upon arrival to the U.S., the importer of record must file the required entry documents, pay appropriate duties on the merchandise and receive authorisation from CBP before their goods can be released from the port of entry. Entry filings essentially require thorough and accurate information encompassing the following:

Description & Tariff Classification –all goods entering the US must be adequately described and include a properly assigned tariff classification which determines the amount of duties to be paid.

Valuation – declared value includes all payments, whether direct or indirect, as part of the transaction. For instance, rebates, commissions and packing costs are to be included. If exhaustive, a commercial invoice is generally acceptable.

Country of Origin – all goods must include markings with the correct country where the merchandise originated. Tariff classifications may change for origin countries with free trade agreements.

Intellectual Property Rights – goods and packaging must not infringe or bear unsubstantiated trademarked or copyrighted markings.

If accurate, timely, and compliant, CBP uses the information provided to assess duties and grant entry authorisation. Here’s another way to look at the process.

Imports booked

What Are the Risks of Non-compliance?

What You Can Do to Manage Your Import Compliance Risks

It’s very important that companies importing to the U.S. understand their compliance responsibilities, associated risks and how to manage these risks effectively. Non-compliance with import (and export) regulations can carry serious penalties, the harshest of which is loss of importing and/or exporting privileges. It’s also important that other persons associated with the imported goods understand that they also may be held responsible for meeting import compliance standards. In the past, if importing requirements were not met, the importer would be liable. However, a recent U.S. Court of Appeals decision has changed that individuals associated with the importation, even though they are not the importer of record, may also be liable for any trade or customs requirements not met. The points listed in the next column explain some of the risks of non-compliance in terms of cost, downtime and reputation.

Imports booked at foreign origin

Document Receipt

Non-compliance Can Be Expensive

INCREASED COSTS

• Regulatory penalties and fines

• Increased landed costs including corrective action and labour costs; opportunity and time-tomarket cost; expedited and rush costs

• Missed duty recovery, reconciliation, leverage of FTA classification savings

• Liquidation or forfeiture of goods

Departure

TIME-TO-MARKET DELAYS

• Clearance delays and delivery disruptions

• Impacted time-to-market

• Inefficient processes (e.g. not preparing import requirements at export)

CBP technically has five years from submission date to audit importer entry records. Companies importing thousands of shipments a year must be vigilant in their recordkeeping and be prepared for a knock on the door inquiry about clearance on any specific shipment in prior years.

Best-in-class companies cultivate and instill an over-arching compliance culture, allocate dedicated personnel to the department, partner with companies with focused expertise, develop regular training or certification programmes and establish SOPs, audit & reporting protocol for end-to-end alignment.

Clearance Payment of Duties

Document Receipt

Pre-Alert

CBP and the importer cooperatively operate under what’s referred to as “Informed Compliance,” whereby it is assumed and expected that importers both stay apprised of existing and changing U.S. regulations and laws, as well as practice good faith and reasonable care to ensure compliance. Severe penalties can be assessed for companies who are found non-compliant with U.S. laws and regulations. Whether intentional or not, entry filings reflecting omitted or inaccurate descriptions & classifications, valuations, country of origin, or other information can result in significant and costly headaches.

• Repeat offender inspections and quarantine

• Poor reliability REPUTATION IMPACT

Departure

Exceptions

• Inefficiency due to inaccurate declarations & filings

• Security vulnerabilities

• Poor reputation with CBP leading to increased scrutiny & inspections

Wheels up Arrival

• Non-compliance with CTPAT/AEO, FCPA/UK Bribery Act, etc.

While the potential for violating import compliance regulations may be growing, companies importing goods and materials to the U.S. should look to this as an opportunity to better manage these risks. One of the most effective ways to reduce risk and liability is to partner with a company that understands the nuances of import trade compliance and can work with you and your organisation to navigate the challenging U.S. import regulations.

Payment

Paid

There are three key impacts for noncompliant operations or supply chains with assessed penalties experience: costs, delays and reputation degradation. Each influences the ease and efficiency of navigating the process of proper U.S. import compliance.

Document Receipt

• Sanctions & criminal proceedings (fraud, evasion, etc.)

Exceptions

After 1,317 days, 3 Prime Ministers and 2 General Elections, the United Kingdom (UK) eventually left the European Union (EU) on January 31st 2020. This means that the UK is no longer a member of the various EU political institutions and has entered a transitional period (also known as implementation period) until December 31st 2020.

FromMarch 2nd 2020, the UK and the EU will begin negotiations on the future relationship between both parties. With the UK being almost inextricably entwined with the EU, there are many topics to discuss and each side will be wanting to prioritise the sectors most important to them. It is debatable as to how many agreements can be reached in such a comparatively short period of time, so it is unlikely that a comprehensive agreement will be reached.

The transitional period can be extended by mutual agreement, though the UK appears to have no interest in extending the deadline beyond January 31st 2020. If the UK Government does decide that extending the negotiations would be in the UK’s interest, it must submit this request to the UK-EU Joint Committee by July 1st 2020.

OUR SERVICES AS FREIGHT FORWARDERS WILL REMAIN UNAFFECTED

The UK Government has been quite clear in its recent communications that it has no wish to remain in the Customs Union and Single Market. Naturally, the UK wants to get the best deal possible, but has been consistent in its assertions that it is prepared to fall back on WTO rules if it believes it is in the best interests of the UK to do so

The EU is equally determined that any Free Trade Agreement (FTA) will be dependent on sufficient guarantees for a level playing field. That is to say that the EU is concerned (primarily) that the UK will seek to undermine the EU by reducing taxation, compromising on social and environmental policies and providing additional state aid to businesses and thereby achieving a competitive advantage in the global marketplace.

As this is a trade negotiation driven as much by politics and self-interest than it is by common sense and generosity, anything can happen. Red-lines have already been drawn in the sand and the political sabres have been rattling quite loudly. Therefore, we need to be aware that any speculation on the future trading relationship with the UK and EU, as well as the rest of the world, is only that – Speculation.

Customs procedures and the movement of goods between UK / EU / UK

After almost three decades of frictionless trade within the European Union, cargo moving into and out of the United Kingdom, regardless of origin, will need to be presented to customs so that the appropriate procedures can be followed.

Most of us that trade and move cargo outside the EU are already aware of the procedures and processes involved. Customs declarations, Commercial Invoices and ATA Carnets are all part of our day-to-day activities So in that sense, we are already prepared. The issue we all face, particularly in the UK, will be how we manage the extra demands due to increased bureaucracy and the effects they will have on the basic infrastructure.

British government officials have finally begun to openly admit that border checks are inevitable and that something will need to be done to reduce the associated delays and congestion at the ports on both sides of the North Sea, the Irish Sea and the English Channel. In time, we may find that free-trade zones or bonded areas, located away from coastal areas, are established to relieve the pressure on the ports and the communities in which they are located. But that will take time to implement both structurally and in regulatory terms.

WE NEED TO BE PREPARED FOR MAJOR DISRUPTION AT UK AND EU PORTS AT THE BEGINNING OF 2021

IT IS IMPORTANT TO NOTE THAT DURING THE TRANSITIONAL PERIOD, THE UK WILL STILL BE A MEMBER OF THE EU CUSTOMS UNION AND THE SINGLE MARKET

Not only will we need to educate our clients on the additional demands, we will also need to advise them well in advance that there will be increased costs and longer transit times. A German company exhibiting at a show at the NEC in Birmingham can now expect to pay the same costs as a US company with the same shipment; temporary and permanent import clearances, bond fees, transit security fees, additional tariff headings, import tax, etc.

ATA CARNETS WILL BE MORE WIDELY USED FROM 2021 ONWARDS

This additional clerical and financial burden may deter many regular exhibitors from participating at some of their annual trade shows and exhibitions. It is possible they will either reduce the number of shows they will attend or not attend at all.

INTERNATIONAL TRADE BETWEEN THE UK AND THE REST OF THE WORLD

The day-to-day movement of cargo between the UK and non-EU countries should remain relatively unchanged. There are certain aspects that may need

to be addressed in the period shortly after the UK has departed.

Many documents such as EUR documents, Health Certificates and Certificates of Origin are approved as EU documents for use outside the EU. It is understood that the UK government have prepared alternate UK versions and it is expected that they should be accepted globally from 2021 onwards. However, we should be vigilant and ensure that EU agreements roll over to UK agreements in the coming months.

The UK Government is expected to do everything it can to ensure that imports from outside the EU will remain unaffected by the exit of the UK from the EU. However, imports from the EU into the UK and vice versa will be highly affected, as mentioned earlier, and this could cause delays to imports from third countries due to a higher volume of goods requiring customs clearance.

Important consideration should be given to the fact that the UK will have its own regulations as a result of transposing EU law into UK law. Non-compliant goods will run the risk of being stopped by customs and delay any goods in the same shipment. Vice versa, for some sectors, companies that are operating in the UK will have to ensure compliance with EU law to be able to continue to sell in the EU market. t

Hunter

Amendments to Indian Customs Regulations

New customs guidelines will be of importance to freight forwarders. Please find the following detailed list of products / commodities and various sub-classes as per the Customs Act which are either wholly restricted or allowed subject to specific conditions:

1. Amendment in Policy condition No.2 (iii) to Chapter 95 of ITC (HS), 2017- Schedule -1 (Import Policy) – Imports of Toys / Dolls and other recreational goods are subject to Bureau of Indian Standards (BIS).

2. Amendment in Para 2.25 of Foreign Trade Policy, 2015-20. – Prohibition on Import of goods, sought to be imported as ‘Gifts’ through Post, E-commerce Portals or Courier except for life-saving drugs / medicine and Rakhi (but not gifts related to Rakhi).

3. Amendment in import policy conditions of gold and silver under Chapter 71 of ITC (HS), 2017, Schedule-I (Import Policy).- PROHIBITION imposed on Imports of gold and silver.

4. Amendment in Import Policy and Policy condition under HS Code 07131000 of Chapter 7 of ITC(HS), 2017, Schedule -I (Import Policy) –Import of Peas is RESTRICTED and allowed ONLY through Kolkata Port. t

NEW INSTRUCTIONS EUR 1/ATR1

The Italian Customs Authority has recently issued new instructions to fully comply with European Regulation about EUR1/ATR1 issuance.

Based on the above, as from Feb 1st, 2020, these certificates will no longer be issued (only few exceptions allowed) and all Italian exporters must be registered as “authorised exporters”. All commercial invoices will show the official statement and authorisation number in the body of the invoice.

This statement will guarantee to importers the same rights of the EUR1/ ATR1 certificates when it comes to duty at the destination’s Customs.

Procedure will be easy and smooth. Every Italian exporter has to apply for registration individually at the local Customs Offices.

There will be a window period from now on where EUR1/ATR1 will of course still be issued but the Italian Customs Authority strongly recommends all Italian Exporters to begin registration procedures in order to be ready for the official implementation date.

How does Blockchain work?

Blockchain technology is based on the idea of renovating the old template of a ledger. Traditional ledgers are owned by one entity and controlled by a designated administrator. With the old use of the ledger, the administrator could implement changes to the ledger without requiring consensus from all of the ledger’s stakeholders.

Here resides the disruptive innovation of this technology, as Blockchain is a shared, distributed ledger among a network of stakeholders that cannot be updated by one single administrator. Instead, it can only be updated with the agreement of network participants and all changes to the distributed ledger are auditable.

Blockchain in logistics

In today’s connected and integrated world, economic activity takes place in business networks that span national, geographic, and jurisdictional boundaries. Business networks typically come together at marketplaces

where the participants, such as producers, consumers, suppliers, and partners own, control, and exercise their rights, privileges, and entitlements on objects of value known as assets.

Blockchain has the significant potential to increase efficiency along the entire logistics and settlement process including trade finance and help to resolve disputes in the logistics industry.

As digitised documents and real-time shipment data become embedded in blockchain-based systems, this information can be used to enable smart contracts.

Smart contracts are digital contracts allowing terms contingent on decentralised consensus that are self-enforcing and tamper-proof through automated execution.

These contracts can automate commercial processes the moment that agreed conditions are met, meaning that fewer intermediaries will be needed in order to complete the shipping process in a successful and safe manner, whilst the information flowing between parties will be 100% accurate and secure.

Blockchain in events logistics

The main question is how could this affect/ improve our common event logistics market?

From the exhibitor’s side, this would mean true and up-to-date information on a product’s shipment (position – tilt alert – temperature control, etc.).

From our point of view, this will mean that there will be no need for intermediaries or guarantees, no need to chase exhibitors for payments, no need to worry about our WayBill correctness, etc. This would all be regulated by smart contracts on our behalf, hugely saving time, resources and attention.

There are huge steps ahead to be made, but our future looks bright. t

MEMBERSHIP

MEMBERSHIP WORKING GROUP TEAM

Daniel Bataller

Sempex AG, Switzerland d.bataller@sempex.ch

Mario Carniglia

OTIM Spa, Italy mario.carniglia@otim.it

Chris Chan Liaoning Air Sea Worldwide Logistics Ltd.- Shenzhen, P.R.China chris.chan@asw-shenzhen.com.cn

Alessandro Conte Expotrans S.p.A., Italy alessandro.conte@expotrans.net

Barbara Helguero

RESA EXPO LOGISTICS (MADRID), Spain bhelguero@resaexpo.com

George Jacob Agility Fair and Events UAE, USA gjacob@agility.com

Lucien Lawson Clamageran Foirexpo, France l.lawson@clamageran.fr

Frances Lin Trans-Link Exhibition Services Co., Ltd., Taiwan frances@trans-link.com.tw

Manuel Mazzini

Inter ExpoLogistics Ltd, Switzerland manuel.mazzini@iel.ch

Juan Carlos Perez Marmol

COMARFEX LOGISTICA DE FERIAS S.L., Spain jcperez@comarfex.com

Albert Perianayagam

Felix Expo Logistics (M) Sdn Bhd, Malaysia albert@felixexpolog.com

Christoph Rauch

BTG Messe-Spedition GmbH, Germany christoph.rauch@btg.de

Virender Singh Movers International Pvt. Ltd., India networking@moversintl.com

Michael Stromeyer

DB Schenker Inc., USA michael.stromeyer@dbschenker.com

Eran Tamir

Showtime Expo & Events by ICL, Israel Eran@ilcargo.com

Sandi Trotter

TWI Group Inc. (Canada), Canada strotter@twigroup.com

Sushil Upadhyay

R.E. Rogers India Pvt. Ltd., India sushil@rogersworldwideindia.com

Lisa Xu

Transit Air Cargo Singapore Pte. Ltd., Singapore lisa.xu@tacs.com.sg

Marzena Zawadzka

Universal Express Sp. z.o.o., Poland marzena.zawadzka-szulc@uex.pl

Dear Friends,

The Membership Working Group (MWG) has got quickly off the blocks after the IELA Congress Venice 2019, being busy with vetting applications and voting for the applicants to be approved by the IELA BOM.

In line with the EU GDPR regulations which forced IELA to review its information gathering processes, the Membership Working Group ensured that participation in their activities is only possible when NonDisclosure Agreements (NDAs) have been signed.

This ensures confidence amongst IELA and would-be IELA Members that their data privacy is preserved.

The MWG has started vetting documents and voting new applicants online digitally by using Survey Monkey, which allowed the secretariat to tabulate the final scoring and comments and pass the approved applications to the BOM for consideration.

In 2019, we are pleased to report the following, based on the MWG’s activities throughout the year:

• 5 companies were accepted as new IELA Members in 2019: Vega Logistics Co. Ltd., Timar SA, Go-Express Co. Ltd, China International Exhibition Transportation Co., Ltd. (CIETC) and Trans-Link Exhibition Services Co., Ltd.

• 6 companies submitted application for membership.

• 1 application was rejected by the MWG.

• 4 applications were approved by the MWG but rejected by the BOM.

• There were 5 cancelled memberships in 2019, and another 2 members have notified us in 2019 of their cancellation of their membership by June 2020.

Current applications received are being processed or have been processed by the MWG.

The Membership WG is continually actively looking for membership potential in white spot countries, particularly those in the African continent and Middle East.

Ghazali Saad t

Dear Friends,

As promised, the new Standards of Performance have been launched, clearly defining the differences between Export Agent, Domestic Agent and On-Site Agent.

We have been working to update the Training Manual in order to add the new types of Agent and to modify the old agent information. We will have it ready for the next Winter Seminar.

The 2019 Survey was launched on January 15th. We plan to have at least as many surveys ready as in previous years - maybe more. This year, the survey will have the three categories separated as in the past. The Secretariat, Jatin or myself will be available to guide you through if you come across complications.

EXPORT AGENT: The Export Agents represent the exhibitor as cargo moves from the country of origin to the international destination.

DOMESTIC AGENT: The Domestic Agent is responsible for transporting cargo from the port of arrival in the destination country to the venue.

ON-SITE AGENT: The On-site Agent received an official appointment from the exhibition organiser and/or venue and is responsible for the transportation onto the booth.

Each member updates his profile, stating if his company is an on-site agent, physically handling the freight with their own equipment and labour.

«Survey me, survey you» is the basis for highlighting areas for improvement regarding IELA partners who have been working for you as Export, Domestic or Onsite Agent during 2019. Likewise, you receive results about what your partners think about your performance as an agent. Maybe you have been working for the first time with an IELA Member. Wouldn’t it be nice to hear just what people think about your work?

Just remember, the main goal of the survey, is not to win any award but to have information that can help to improve the services of IELA Members and help IELA to know their members well . There are benefits for everyone, so please participate in the survey of our peers which is so important.

New award categories are in progress and we will keep you updated. Do not hesitate to send us your feedback and ideas, and remember that the awards are in recognition of maintaining quality best practices.

See you in South Africa!

STANDARDS & CUSTOMS WORKING GROUP TEAM

Jehad Al Khoury

Airlink International U.A.E., UAE j.khoury@airlink.ae

Michael Beckers Airways Freight Corporation, USA michaelb@airwaysfreight.com

Rafael Cavalho

Waiver Logistics, Colombia rafael.cavalho@waiverlog.com

Mariane Ewbank

Fulstandig Shows e Eventos MC Ltda., Brazil mewbank@fulstandig.com.br

Luiz Ferronatto Cargolive, Mexico luiz.ferronatto@cargolivelog.com

Pieter Francken Ziegler Expo Logistics, Belgium pieter_francken@zieglergroup.com

Dominique Geiser BTG Suisse Ltd., Switzerland dominique.geiser@btg-suisse.ch

Peter George TWI Group, USA pgeorge@twigroup.com

Ryu Ishida Ishikawa-Gumi, Ltd., Japan r_ishida@ishikawa-gumi.co.jp

Bill Karafilsis

Harlas International Transport S.A., Greece operation_manager@harlas.gr

Olusegun Lawal IAL Nigeria Ltd., Nigeria Olusegunlawal@ialnigeria.com

Priscilla Leong Agility Fairs & Events Logistics Pte Ltd., Singapore pleong@agility.com

Moses Maboi Katlego Global Logistics Pty Ltd., South Africa mosesm@katlegoint.co.za

Daniel Mithran

JIM Project & Expo Logistics(M)Sdn.Bhd, Malaysia daniel@jim.com.my

Martha Lucia Novoa

Waiver Logistics Colombia SAS, Colombia martha.lucia@waiverlog.com

Christine Oh Kemi-Lee Co. Ltd., Korea chris_oh@kemi-lee.co.kr

Arturo Ortiz

New Age Of International Business S.A. de C.V. , Mexico arturo.ortiz@naibgroup.com.mx

Patty Osburn Airways Freight Corporation, USA pattyo@airwaysfreight.com

Jean-Marc Salmon

Ziegler Expo Logistics, Belgium jean-marc_salmon@zieglergroup.com

Aurivan Silva Waiver Expo, Brazil aurivan.silva@waiverexpo.com

Praveen Suri Agility Fairs & Events Dubai UAE, UAE psuri@aility.com

Albert Tsui JES Logistics Ltd., Hong Kong albert@jes.com.hk

BELGIUM

Ziegler Expo Logistics, Brussels Expo Brussels

T: +32

Jean-Marc_Salmon@zieglergroup.com www.ziegler-expolog.com

BRAZIL

FINK MOBILITY Sao Paulo Sao Paulo, SP

Schenker Deutschland AG Essen

• T: +49 201 959791-12 fairs.essen@dbschenker.com www.dbschenker.com

Schenker Deutschland AG Frankfurt am Main

• T: +49 6107 74906 fairs.frankfurt@dbschenker.com www.dbschenker.com

Schenker Deutschland AG Hamburg

• T: +49 40 35547430 fairs.hamburg@dbschenker.com www.dbschenker.com

3839-5400 finksp@fink.com.br www.fink.com.br

T: +55

GERMANY

Cretschmar MesseCargo GmbH Leipzig

T: +49 341 520 430

Karsten.Klitscher@cretschmar.de www.cretschmar-messecargo.de

DHL Trade Fairs & Events GmbH Berlin

• T: +49 30 609 153 031 fairs.ber@dhl.com www.dhl-tfe.com

DHL Trade Fairs & Events GmbH Frankfurt / Main

• T: +49 69 976714 112 fairs.fra@dhl.com www.dhl-tfe.com

DHL Trade Fairs & Events GmbH Hannover

• T: +49 511 4756 2910 oliver.koch@dhl.com www.dhl-tfe.com

DHL Trade Fairs & Events GmbH Leipzig

• T: +49 341 678 7247 fairs.lej@dhl.com www.dhl-tfe.com

Schenker Deutschland AG Berlin

• T: +49 30 301 299 5421 fairs.berlin@dbschenker.com www.dbschenker.com

Schenker Deutschland AG Cologne

• T: +49 221 98131-8810 fairs.koeln@dbschenker.com www.dbschenker.com

Schenker Deutschland AG Düsseldorf

• T: +49 211 4362810 fairs.duesseldorf@dbschenker.com www.dbschenker.com

Schenker Deutschland AG Hannover

• T: +49 511 87005 20 fairs.hannover@dbschenker.com www.dbschenker.com

Schenker Deutschland AG Munich

• T: +49 89 94924300 fairs.muenchen@dbschenker.com www.dbschenker.com

Schenker Deutschland AG Nurenberg

• T: +49 911 81748-10 fairs.nuernberg@dbschenker.com www.dbschenker.com

Schenker Deutschland AG Stuttgart

• T: +49 711 18560-3300 fairs.stuttgart@dbschenker.com www.dbschenker.com

ITALY

Expotrans S.p.A. Bologna

• T: +39 05 186 4466 maria.mambelli@expotrans.net www.expotrans.net

Expotrans S.p.A.

Liaoning

THE IELA BOARD OF MANAGEMENT Board Functions

CHAIRMAN

} Vicki Bedi hsbedi@psbedi.com

VICE CHAIRMAN

} Jim Kelty JimKelty@airwaysfreight.com

TREASURER

} Priscilla Leong PLeong@agility.com

MEMBERS

} Feyzan Erel feyzan@gruptrans.com

} Mariane Ewbank mewbank@fulstandig.com.br

} Guido Fornelli guido.fornelli@expotrans.net

} Emmanuel Pitchelu emmanuel.pitchelu@group-esi.com

} Christoph Rauch christoph.rauch@btg.de

} Sandi Trotter strotter@twigroup.com

THE COMMITTEE

CHAIRMAN

} Ravinder Sethi ravi@rogersworldwideindia.com

MEMBERS

} Markus Eichenberger markus.eichenberger@btg-suisse.ch

} Greg Keh gkeh@twigroup.com

EXECUTIVE OFFICER - IELA SECRETARIAT

} Elizabeth Niehaus elizabeth@iela.org

To

Member Moves

Under this heading, we publish internal news from our members such as change of telephone or telefax numbers, new e-mail addresses, and change of contact details. Please note that the IELA Secretariat has included all recent changes in contact details in the new IELA Membership list available on www.iela.org

} AGILITY LOGISTICS GMBH (GERMANY)

GERMANY

New Contact Person

David Richards

DRichards@agility.com

} BALTRANS EXHIBITION & REMOVAL LTD.

HONG KONG

New address

14/F., Tower 1, Ever Gain Plaza, 88 Container Port Road, Kwai Chung, N.T., Hong Kong.

} CHS EXPO FREIGHT OY

FINLAND

New address & new phone number Turvalaaksonkuja 2 01740 Vantaa +358 20 1669 522

}

DHL TRADE FAIRS & EVENTS GMBH

GERMANY

New Contact Person Robert Knestele robert.knestele@dhl.com

}

ELITE TRANSPORTATION SERVICES LTD.

THAILAND

New Telephone and email address T: +662 1058651 Waralee.jantiwatkun@elitethai.com

Resignations:

} ERTEM INTERNATIONAL TRANSPORT

CO. LTD.

TURKEY

New company name

Ertem Fair And Exhibition Logistic Sevices Co. Ltd.

}

EXPO-CARGO LTD.

SWITZERLAND

New Contact Person Dilek Degirmenci ded@expo-cargo.ch

}

HERMES EXHIBITIONS & PROJECT LTD.

ISRAEL

New Address 44 Hamaayan st. PO Box 564, Modi'in Israel 7178566

} ML INTERNATIONAL EXPO LOGISTICS

USA New Address PO Box 652, Naperville, Illinois 60566

} INTERFLOW LOGISTICS LTD.

IRELAND New postal address Airfreight Office, Blakescross Lusk Co. Dublin K45 P294

} AGILITY LOGISTICS LTD, FAIRS & EVENTS, SWITZERLAND

Exclusion:

} IDA EXPO - IDA ULUSLAR ARASI FUAR DAN. VE LOJISTIK HIZ. LTD. STI., TURKEY

}} IELA International Exhibition Logistics Association

4, rue Charles-Bonnet | P.O. Box 399 | 1211 Geneva 12 | Switzerland VAT registration number: CHE-100.318.856