Air India back with Amadeus for ticketing solutions

National carrier Air India and Travel booking platform Amadeus have signed an agreement that makes available national carrier’s international flights to agents in India as well as both international and domestic flights on Amadeus’ platform globally.

“Travel sellers in India will have access to the airline’s pure full international content only, while travel sellers in the rest of the world will have access to the full range of Air India’s content, both domestic and international. Working with Amadeus will help accelerate the airline’s growth in 2020 and beyond, an important step in the airline’s vision and renewed relationship with Amadeus,” said a release from flight booking platform.

Air India had recently moved from keeping two ticketing platforms to one and had selected Travelport for it. The move was question by various industry insiders, who believed that this move of moving away from Amadeus will not be beneficial for the cash strapped airline, as Amadeus offers a he network across the globe.

“We are pleased to renew our relationship with Amadeus to support our growth strategy globally and hope that this is the first step in our new journey together. We look forward to working closer with Amadeus to support agencies and travelers in the future,” Meenakshi Mallik, Commercial Director, Air India, was quoted in the relelase.

“We are glad to once again work with Air India and play a positive role in the airline’s growth strategy. Amadeus’ simple, open and agile system will allow Air India to innovate, experiment and collaborate to create new products which will add value to customers and create upsell or cross-sell opportunities,” Cyril Tetaz, executive vice president, Airlines, Asia Pacific, Amadeus, was quoted in the release.

Amadeus is the largest company in this space among Indian airlines and has recently signed a number of important strategic deals in India in recent months, with Air India added to a list of airlines that include Spice Jet and Vistara. Both IndiGo and Go Air also have their IT agreements with Navitaire, an Amadeus company.