Natural leather bag model 173197 Hurtownia Galanter

Our mission: We are guided by the principle that everyone deserves the highest level of living comfort. We want our clients to be confident, "live their lives", work wisely and have time for themselves and their loved ones. When you buy from us, you become part of the community. You enter the club that we are building together: happy people, open to the world, taking care of themselves and those around them. We will help you become a happy, well-presented person.

Our products: We are looking for high-quality European products and services that we want to use ourselves and offer to our customers, and we are constantly expanding our offer. We sell products of well-known brands also signed by our own brand. We focus on innovative and high-quality products also handicrafts created by artists and craftsmen.

Guarantee of products originality: products offered by MichaelSerge online shop are new, original, come directly from manufacturers or reliable distributors, have original packaging and manufacturer's warranty.

Who we are: "MICHAELSERGE" is a brand, we are a family of managers operating in Europe. We invest our time, competence and resources to create a sales platform on which we want to directly to customers offer high-quality, proven products and services.

30 Days for FREE RETURN from receiving the product, 0€ in European Union, 25€ outside European Union.

We ship from warehouse in Europe. Depending on your delivery address and product availability, product is shipped from Spain or Germany.

Where we deliver: We operate mainly throughout Europe but we ship also worldwide. In European markets delivery time is usually 1-4 days depending on location, 3-7 days outside Europe.

Free shipping from 50€ order value in European Union.

Popular delivery countries in our online shop:

Click HERE to see more delivery information and all countries we deliver.

We currently accept the following payment methods in our online store:
Credit or Debit card VISA, MasterCard or AmericanExpress - operator stripe.com
PayPal works like a virtual wallet.
Klarna local fast payments from your bank in your country.
ApplePay works with Safari browser

If you do return the product to us, we will make the reimbursmenet using the same means of payment as you used for initial transaction.

All transactions are secure and encrypted.

If you want to make an order with a different method or are interested in a larger order, please contact our customer service team here

In the European Union market, we offer free and easy 30-day returns after the product has been delivered to you. 

You can inform us of your decision of return by e-mail shop@michaelserge.com or you can use our RETURN PRODUCT FORM (click here) and then usually within a few hours we will generate a Label for the courier. 

We will reimburse you no later than 7 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

For non European Markets the cost of return transport is on the customer's side.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 30 days
• The goods are in the original packaging

The following goods cannot be returned:

• The supply of goods made to your specifications or clearly personalized.
• The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.
• The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You should send the goods to the following address:

MICHAELSERGE.COM BM POPLAWSKI ALBIN, EUROPE, POLAND, SUCHA 172, 66-004 ZIELONA GORA

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

The most effective method of contacting us is the on-line CHAT.

We speak languages:
English, Czech, Danish, Finnish, French, Greek, Spanish, Dutch, German, Polish, Portuguese, Romanian, Slovak, Swedish, Italian.

The telephone customer service team is available from 9:00 - 17:00 on weekdays Central European Time

Sales, product questions:
+44 2045772996

Shipping Status, Complaints, Returns:
+48 222304295

Email contact: shop@michaelserge.com

Poland, Zielona Gora +48 688383500
Poland free line +48 800003282
Czech Republic, Prague +42 0234280702
United States, Miami +17867558172
Canada, Toronto +16478466300

Returns, complaints please send ONLY to:
MichaelSerge BM
Lubuskie, Sucha 172
Zielona Gora 66-004 Poland
Phone: +48 688383500

Our offices:
275 New North Road
Islington Suite 1618
London, N1 7AA

Sucha 172
Zielona Gora, 66-004
Poland

Via Boezio 6
Rome, 00193
Italy

Nauschgasse 4/3/2
Vienna, WI 1220
Austria

Paxlaan 10
Hoofddorp, Noord Holland 2131 PZ
Netherlands

Route de Saint-Cergue 24bis
Nyon, VD 1260
Switzerland

ORCA - Calle Gil-Vernet 54/55
Les Tapies 1
Hospitalet De L'infant, Tarragona
43890
Spain

1000 Brickell Ave
Ste 715
Miami, FL 33131
United States

329 Howe Street
Vancouver, BC V6C3N2
Canada

Registration data Europe:
MICHAELSERGE.COM BM VAT ID: 9261565906, Europe - Poland
Sucha 172, 66-004 Zielona Gora