Open access
Original research
Kirsikka Selander
,1 Risto Nikunlaakso
4
Timo Sinervo, Jaana Laitinen3
To cite: Selander K,
Nikunlaakso R, Korkiakangas E,
et al. Association of poor
perceived work ability and
psychosocial work-related
factors in health and social
service worker age groups: a
cross-sectional study. BMJ Open
2023;13:e066506. doi:10.1136/
bmjopen-2022-066506
► Prepublication history and
additional supplemental material
for this paper are available
online. To view these files,
please visit the journal online
(http://dx.doi.org/10.1136/
bmjopen-2022-066506).
Received 08 August 2022
Accepted 23 February 2023
© Author(s) (or their
employer(s)) 2023. Re-use
permitted under CC BY-NC. No
commercial re-use. See rights
and permissions. Published by
BMJ.
1
Finnish Institute of Occupational
Health, Kuopio, Finland
2
Finnish Institute of Occupational
Health, Helsinki, Finland
3
Finnish Institute of Occupational
Health, Oulu, Finland
4
Finnish Institute for Health and
Welfare, Helsinki, Finland
Correspondence to
Dr Kirsikka Selander;
kirsikka.selander@ttl.fi
ABSTRACT
Objective Previous work ability studies have primarily
focused on old workers and physical health. This study
investigated how poor perceived work ability (PPWA) is
associated with work-related factors in different health
and social service (HSS) worker age groups.
Design Cross-sectional survey in 2020.
Setting HSS employees (general HSS and eldercare) in
nine Finnish public sector organisations.
Participants All employees who were employed in the
organisation completed self-reported questionnaires. Of
the original sample (N=24 459, response rate 67%), 22
528 gave consent for research use.
Primary and secondary outcome measures Participants
evaluated their psychosocial work environment and work
ability. Lowest decile of work ability was categorised as
poor. The association between psychosocial work-related
factors and PPWA in different age-groups of HSS workers,
adjusting for perceived health, was analysed with logistic
regression.
Results The proportion of PPWA was highest in shift
workers, eldercare employees, practical nurses and
registered nurses. Considerable variation between age
groups exists in the work-related psychosocial factors
associated with PPWA. Among young employees engaging
leadership and working time and work task autonomy
were statistically significant, whereas in middle-aged and
old employees procedural justice and ethical strain were
highlighted. The strength of the association with perceived
health also differs in age groups (young: OR=3.77, 95% CI
3.30 to 4.30; middle-aged: OR=4.66, 95% CI 4.22 to 5.14;
old: OR=6.16, 95% CI 5.20 to 7.18).
Conclusions Young employees would benefit from
engaging leadership and mentoring, and from more
working time and work task autonomy. As employees get
older they would benefit more from job modification and
from ethical and just organisation culture.
INTRODUCTION
The ageing of the population in Finland
increases the use of health and social
services (HSS) in the future. Concurrently,
an increasing number of HSS workers are
retiring and the age groups entering working
life are decreasing in size. In the eldercare
,2 Eveliina Korkiakangas,3
STRENGTHS AND LIMITATIONS OF THIS STUDY
⇒ The study population was large and covered exten-
sively Finnish social and healthcare employees with
reasonable response rate.
⇒ The study offers novel information of eldercare employees, which are rarely target group in work ability
studies.
⇒ Cross-sectional study design limits conclusions
about the causal effects of psychosocial workrelated factors on work ability. Future studies with
longitudinal design are needed.
⇒ Even though wide range of important confounders
were considered in the analyses, other potential determinants may exists.
work stress and sickness absence are at high
level.1 2 The length of the employees’ working
careers is therefore a major challenge for the
HSS sector.
Most previous research on career length
has focused on older people’s work ability,
showing that work ability decreases with
ageing as the physical and mental functionality declines.3 4 Likewise, extending careers
has mainly focused on maintaining work
ability among older workers to prevent early
retirement. However, poor work ability in
midlife predicts disability, sickness absences
and early retirement in later years.5–7 Thus,
extending working careers should be emphasised at the beginning of the work life. Yet,
younger workers have received less attention
in work ability research than old workers.4 8
Perceived work ability (PWA) is affected
by poor health and unhealthy lifestyles, for
example, physical inactivity and being overweight.9–13 It is affected, however, also by
personal competence, values, attitudes and
motivation, and the work environment.9 14
Less is known about the predictors of work
ability among young employees.
Selander K, et al. BMJ Open 2023;13:e066506. doi:10.1136/bmjopen-2022-066506
1
BMJ Open: first published as 10.1136/bmjopen-2022-066506 on 6 March 2023. Downloaded from http://bmjopen.bmj.com/ on May 29, 2023 by guest. Protected by copyright.
Association of poor perceived work ability
and psychosocial work-related factors in
health and social service worker age
groups: a cross-sectional study
Open access
METHODS
Study design
The study was conducted in nine Finnish public sector
organisations in fall 2020. All employees who were
employed in the organisation completed self-reported
questionnaires. Of the original sample (N=24 459,
response rate 67%), 22 528 gave consent for research use.
Based on the work unit organisation, employees were
classified to general HSS (n=18 155) and eldercare (n=4
347) sectors. Twenty-six participants could not be clearly
placed in either category and were excluded from the
analyses, resulting in the final sample 22 502.
Perceived work ability
Participants’ current PWA compared with their lifetime
best was measured with the work ability scale, which is
part of the work ability index,23 a single item question
with a rating scale from 0 (‘completely unable to work’)
to 10 (‘work ability at its best’). It has shown to be a valid
indicator of sick leaves and early retirement.24 25 In this
article the focus was on PPWA, and we therefore dichotomised the variable. We set the lowest decile (0–5) as
having PPWA (mean=7.75, 95% CI 7.73 to 7.77).
2
Psychosocial work-related factors: job demands, job
resources and leadership
As job demands we included job strain (quantitative
workload) and ethical strain (qualitative workload). Job
strain is modified version from the Job Content Questionnaire,26 consisting of two questions: ‘I am required
to do an unreasonable amount of work’ and ‘I don’t have
enough time to get my work done’. The response categories ranged from 1 to 5 (1=strongly agree to 5=strongly
disagree). Cronbach’s alpha for the scale was 0.88. Ethical
strain follows Nash’s theory,27 including two questions:
‘How often do you have to act against rules and norms?’
and ‘How often do you have to act against your own
values?’. The response scale was a 5-point scale (1=never to
5=daily). Cronbach’s alpha for the scale was 0.77.
Job resources include working-time autonomy, nonmonotonous work and worktask autonomy. They were
modified from the Job Content Questionnaire.26 Workingtime autonomy include seven questions, which inquires
respondents’ possibilities to influence on work time (eg,
influence on the length of the workday, taking of breaks
during the workday). Response options were from 1 to
5 (1=not at all to 5=very much). Non-monotonous work
was measured by one question: ‘My job involves a lot of
similar repetitive tasks’ (scale inverted) as well as worktask
autonomy: ‘I have lot of say in my own work’. Response
options ranged from 1 to 5 (1=strongly disagree to
5=strongly agree).
Leadership consists of procedural and relational
justice, and engaging leadership. Procedural justice and
relational justice were measured following Moorman’s
approach to organisational injustice theory.28 Procedural
justice consist of five statements such as ‘Decisions made
are consistent (the rules are the same for everyone)’ and
‘Effects of decisions are monitored and communicated’.
Also relational justice includes five statements such as
‘My supervisor’s personal preferences do not interfere
with his/her decisions’ and ‘My supervisor treats his/her
subordinates kindly and attentively’. Response options
for both scales ranged from 1 to 5 (1=totally agree to
5=totally disagree). Cronbach’s alpha for procedural
justice was 0.92 and for relational justice 0.93. Engaging
leadership was measured with items from Schaufeli.21 It
consists of nine statements such as 'my supervisor encourages team members to develop their talents as much as
possible’ and ‘my supervisor encourages team members
to use their own strengths’. Response options ranged
from 1 to 5 (1=totally disagree to 5=totally agree). Cronbach’s alpha for engaging leadership scale was 0.95.
Covariates
We used work unit category (general HSS, elderly care),
gender (males, females), supervisory position (yes, no),
and biggest occupations (practical nurse, doctor, nurse,
social or other counsellor, other), shift work (yes, no) and
perceived health as covariates in the analysis. Perceived
health was dichotomised by categorising responses (good
and fairly good) as good health and (average, fairly poor,
Selander K, et al. BMJ Open 2023;13:e066506. doi:10.1136/bmjopen-2022-066506
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When studying PWA, job demands-resources model
(JD-R),14 15 is a useful theoretical framework,16 JD-R
model assumes that imbalance between job demands and
resources causes strain in employees.14 15 Examples of
job demands include high work pressure and emotional
demands; job control, fairness and opportunities for
developments are examples of job resources.16 Less is
known of the association between PWA and ethical strain.
Ethical strain is a significant source of strain among HSS
workers.17–19 According to Huffman and Rittenmeyer,20
ethical strain is experienced especially when nurses
feel the need to advocate for patients’ well-being, while
coping with institutional constraints. Ethical strain is
associated with increased burnout, turnover intentions
and decreased job satisfaction,18 and thus might be detrimental to work ability. Regarding job resources, engaging
leadership is also seldom studied. It assumes that engaging
and inspiring leaders would reduce burnout and increase
work engagement and commitment of their employees.21
To our knowledge, no previous studies have examined
the association between work ability and ethical strain or
engaging leadership.
To our knowledge, only few studies have examined
poor work ability among HSS workers of different ages.22
This knowledge is needed to support the young workers
to cope with the demanding job and in enabling them
to replace the retiring age groups. Therefore, the aim of
this study is to investigate how poor perceived work ability
(PPWA) is associated with work-related factors in young,
middle-aged and old HSS workers. Finding differences
in the factors predicting poor work ability can facilitate
developing tailored ways to promote work ability and
longer work careers in all HSS worker age groups.
Open access
Statistical analysis
Associations between psychosocial work-related factors
and PPWA were analysed with logistic regression. A twostep regression model was fitted separately for three age
groups (young: under 35, middle-aged: 35–55 and old:
over 55). Covariates (excluding perceived health), job
demands and resources and leadership variables were
included in the first step. Perceived health was included
in the second step to see whether regression coefficients
change after including perceived health.
Patient and public involvement
No patient or public involvement.
RESULTS
Demographic characteristics of the data are presented in
table 1. In all age groups, the proportion of PPWA was
higher among eldercare workers than among others.
In the young and old age groups, female workers were
more likely to have PPWA than males. Supervisors were
less likely to have PPWA than employees. In the youngest
age group difference was statistically insignificant due to
small number of supervisors. Practical nurses, nurses, and
social and other counsellors reported more often PPWA
than doctors or workers in other occupations. Moreover,
employees doing shift work reported more often PPWA
than employees in regular work.
Multivariable analysis
We conducted a logistic regression analysis separately
for three age groups to obtain ORs for the associations
between PPWA and organisation sector, job demands, job
resources, leadership and perceived health (see table 2).
Model was adjusted for gender, supervisory position,
occupation and shift work. Differences in PPWA between
eldercare and general HSS disappear after adding other
variables in the model. In step 1, job strain and ethical
strain were associated with PPWA in all age groups. After
adjusting with perceived health, association between job
strain and PPWA remained statistically significant in all
age groups; however, in young employees, the association between ethical strain and PPWA became statistically
insignificant.
Associations between PPWA and job resources were
slightly weaker than between PPWA and job demands.
They also varied in age groups. Among young employees,
Selander K, et al. BMJ Open 2023;13:e066506. doi:10.1136/bmjopen-2022-066506
after adjusting for perceived health, PPWA remained
associated with working time autonomy and work task
autonomy and unassociated with non-monotonous
work. In the middle-aged and oldest employees, in step
1, PPWA was associated with all job resources. However,
after adjusting with perceived health, only work task
autonomy remained statistically significant for middleaged employees and non-monotonous work for the oldest
age group.
We included procedural justice and engaging leadership in the model and excluded relational justice due
to high correlation (r=0.76) with engaging leadership.
In step 1, PPWA was associated with procedural justice
and engaging leadership in young and middle-aged
employees. After adjusting with perceived health, both
leadership variables were statistically significant only
for middle-aged employees. In young employees PPWA
was only associated with engaging leadership and in the
oldest group with only procedural justice.
PPWA was associated with perceived health in all age
groups. However, in older age groups the association was
stronger: in young employees the OR for perceived health
was 3.77 (95% CI 3.30 to 4.30), in middle-aged employees
4.66 (95% CI 4.22 to 5.14) and in old employees 6.16
(95% CI 5.20 to 7.18).
The explanation power (Nagelkerke R2) of the model
increased between first and second step with increasing
age. Among young employees the explanation power was
0.15 after the first step and 0.33 after the second. In old
employees the corresponding numbers were 0.11 and
0.40.
DISCUSSION
Summary of the findings
This study investigated how PPWA is associated with workrelated psychosocial factors in three age groups of HSS
workers. Overall, the proportion of PPWA was highest in shift
workers, eldercare employees, practical nurses and nurses.
We observed differences in young and older employees
regarding, first, the association between PPWA and leadership. Unlike among old employees, when adjusting for
perceived health, PPWA was in young and middle-aged
employees associated with engaging leadership. Conversely,
unlike among young employees, in middle-aged and old
employees PPWA was associated with procedural justice.
Second, in young employees, when adjusted for perceived
health, PPWA was associated with working time autonomy
and work task autonomy; in middle-aged employees only
work task autonomy was statistically significant and in the
oldest age group only non-monotonous work. Job strain was
associated with PPWA in all age groups and ethical strain
among middle-aged and old employees. Poor perceived
health was most strongly associated to work ability and its
significance was emphasised in older employees.
Comparison with previous studies
To our knowledge, studies investigating poor work ability
among HSS workers of different ages are rare. Our findings
3
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poor) as poor health.29 30 Despite of conceptual similarity,
perceived health does not overlap with work ability (see
correlations in online supplemental table 1).
In our dataset the biggest occupation groups were
nurses (34%), practical nurses (23%), doctors (8%) and
social or other counsellors (7%). In Finland nurses are
responsible for carrying out demanding nursing tasks
whereas practical nurses assist and give daily care. Doctors
are responsible for medical care. Social and other counsellors have a more supportive and advisory role.
Open access
4
Table 1
Demographic characteristics and the proportions having poor perceived work ability (PPWA) in three age groups
Young (less than 35)
Middle-aged (35–54)
Old (55+)
All
Characteristics
n with PPWA/
total N
% with PPWA
n with PPWA/
total N
% with PPWA
n with PPWA/
total N
% with PPWA
n with PPWA/
total N
% with PPWA
Sector
General HSS
401/4203
9.5
860/9568
9.0
432/4340
10.0
1693/18111
9.3
Eldercare
128/920
13.9
224/2131
10.5
180/1279
14.1
532/4330
12.3
Gender
Female
464/4294
10.8
955/10154
9.4
565/5049
11.2
1984/19497
10.2
Male
65/829
7.8
129/1545
8.3
47/570
8.2
241/2944
8.2
Supervisory position
4/79
5.1
57/1042
5.5
25/645
3.9
86/1766
4.9
523/5034
10.4
1020/10627
9.6
582/4941
11.8
2125/20602
10.3
Practical nurse
138/1143
12.1
255/2314
11.0
188/1341
14.0
581/4798
12.1
Doctor
35/416
8.4
57/782
7.3
22/396
5.6
114/1594
7.2
Occupation
Nurse
250/2027
12.3
393/3782
10.4
155/1249
12.4
798/7058
11.3
Social and other
counsellors
20/264
7.6
90/900
10.0
34/335
10.1
144/1499
9.6
Other
66/1023
6.5
238/3031
7.9
167/1789
9.3
471/5843
8.1
Shift work
Yes
364/3118
11.7
564/5367
10.5
298/2299
13.0
1226/10784
11.4
No
All
165/1999
529/5123
8.3
10.3
520/6311
1084/11699
8.2
9.3
311/3302
612/5619
9.4
10.9
996/11612
2225/22441
8.6
Based on χ2-test differences are statistically significant in all age groups, except gender in age group 35–54 and supervisory position of respondents under 35 years old.
HSS, health and social service.
BMJ Open: first published as 10.1136/bmjopen-2022-066506 on 6 March 2023. Downloaded from http://bmjopen.bmj.com/ on May 29, 2023 by guest. Protected by copyright.
Selander K, et al. BMJ Open 2023;13:e066506. doi:10.1136/bmjopen-2022-066506
Yes
No
Selander K, et al. BMJ Open 2023;13:e066506. doi:10.1136/bmjopen-2022-066506
Table 2 ORs with 95% CIs from a two-step logistic regression analysis of poor perceived work ability (PPWA) and work-related psychosocial factors, separately for three
age groups
Young (less than 35)
Middle-aged (35–54)
Old (55+)
Step 1
Step 2
Step 1
Step 2
Step 1
Step 2
1.41 (1.04 to 1.91)*
1.38 (0.97 to 1.95)
0.99 (0.80 to 1.22)
0.88 (0.70 to 1.11)
1.06 (0.81 to 1.40)
0.90 (0.65 to 1.24)
Job strain
1.50 (1.35 to 1.66)***
1.36 (1.21 to 1.52)***
1.48 (1.38 to 1.59)***
1.35 (1.25 to 1.46)***
1.35 (1.22 to 1.48)***
1.26 (1.13 to 1.41)***
Ethical strain
1.20 (1.08 to 1.33)**
1.09 (0.97 to 1.22)
1.19 (1.11 to 1.28)***
1.15 (1.06 to 1.25)**
1.17 (1.06 to 1.28)*
1.12 (1.01 to 1.25)*
0.72 (0.59 to 0.87)**
0.89 (0.80 to 1.00)*
0.92 (0.81 to 1.04)
0.81 (0.70 to 0.94)**
0.85 (0.71 to 1.01)
General HSS (ref.)
Eldercare
Job demands
Job resources
Working time autonomy 0.76 (0.64 to 0.90)**
Non-monotonous work
0.91 (0.82 to 1.01)
0.91 (0.81 to 1.01)
0.94 (0.88 to 1.00)*
1.00 (0.94 to 1.08)
0.85 (0.78 to 0.93)***
0.87 (0.79 to 0.96)**
Work task autonomy
0.84 (0.75 to 0.93)**
0.86 (0.76 to 0.97)*
0.81 (0.75 to 0.88)***
0.83 (0.76 to 0.90)***
0.89 (0.80 to 0.98)*
0.90 (0.80 to 1.01)
Procedural justice
0.86 (0.76 to 0.98)*
0.87 (0.76 to 1.00)
0.79 (0.72 to 0.86)***
0.80 (0.72 to 0.88)***
0.80 (0.71 to 0.90)***
0.82 (0.71 to 0.94)**
Engaging leadership
0.79 (0.70 to 0.90)***
0.82 (0.71 to 0.95)**
0.82 (0.75 to 0.89)***
0.83 (0.76 to 0.92)***
0.96 (0.86 to 1.09)
0.98 (0.85 to 1.13)
Leadership style
Perceived health (ref.=good)
Poor
3.77 (3.30 to 4.30)***
4.66 (4.22 to 5.14)***
6.16 (5.20 to 7.18)***
Model summary
Nagelkerke R2
2
χ (df)
N
0.15
0.33
0.13
0.36
0.11
0.40
364.16 (15)***
833.62 (16)***
663.00 (15)***
1924.37 (16)***
274.42 (15)***
1124.19 (16)***
4812
4812
10 609
10 609
4975
4975
First step includes work-related psychosocial factors. The second one adds perceived health. Models are adjusted for gender, supervisory position, occupation and shift work.
***
***p<0.001, **p<0.01, *p<0.05.
HSS, health and social service.
Open access
5
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Open access
Strengths and limitations
The strengths of the present study include the information
of HSS employees’ work ability in different ages. The study
population was large and it covered extensively Finnish social
and healthcare employees, as the response rate was reasonable (67%). The population is also categorised in general
HSS and eldercare, the latter being a rare target group in
work ability studies. Cross-sectional study design is a clear
limitation. It prevents us making conclusions about the
causal effect of psychosocial work-related factors on work
ability. Future studies with longitudinal design are needed to
confirm the causality of the associations found in this study.
Second limitation is the lack of lifestyle-related control variables in our data. Respondent’s body mass index, smoking
status, at-risk alcohol use and physical activity are potential
confounders for the associations between psychosocial workrelated factors and work ability. We substituted lifestyle variables with the question of perceived health, however, and it
can be considered to be an estimate of health behaviours.
Finally, although we controlled several factors in our analysis, other potential determinants of PPWA may exist. Thus,
future studies should examine other potential determinants
and the mediators of PWA.
Interpretation of the results
The results of this study indicate a need for age-related
approach to supporting employees’ work ability. Among
the young employees, PPWA was associated with job strain,
working time and work task autonomy, and engaging leadership. Psychosocial work-related factors also explained a bigger
proportion of the model variance after step 1 (Nagelkerke
R2=0.15) compared with old employees (0.11). Our results
suggest, first, that psychosocial work-related factors are more
important for the PWA of young employees than of older
employees. Second, with less working life experience, they
might benefit from mentoring of how to recover from strenuous work, and how to maintain healthy lifestyles. Third, the
highlight on working time and work task autonomy indicates
that young employees would also benefit from solutions to
6
balance between work and family. Fourth, as engaging leadership appears to have a positive association with young
employees’ work ability, it is a leadership style worth considering in HSS organisations. Rather surprisingly, in young
employees, ethical strain remained statistically insignificant
for PPWA after adjusting for perceived health. As young
employees have been suggested to suffer more from ethical
strain due to inadequate stress coping skills,36 our finding
needs confirmation from future studies.
In the middle-aged and old group PPWA was associated
with ethical strain and procedural justice. As middle-aged
and old employees have more experience of HSS organisation management, they may also have more experiences
of injustice and more demand for procedural justice.
Improving procedural justice is a key target for HSS organisations, one that requires changes in organisational culture.
Organisational cultures should also consider ethical issues
more comprehensively, as this can reduce employees’ ethical
strain.37
In old employees, PPWA was associated with nonmonotonous work. Additionally, the older the employee,
stronger was the association between PPWA and perceived
health. Adding perceived health to the model also improved
its explanatory power more among old employees. These
findings suggest that old employees could benefit from possibilities to modify the work to support their health and work
ability.
Finally, as PPWA was associated with job strain in all age
groups, HSS organisations should decrease the workload and
improve job control with all possible means.38 Promoting
recovery from work, both during and after the working day, is
also recommended.39 HSS organisations would benefit from
identifying employees who are in risk of PPWA. In line with
previous studies,4 16 34 this study has identified shift workers
being in risk for PPWA. Moreover, eldercare employees, practical nurses and nurses were highlighted.
CONCLUSIONS
This study has shown that among HSS employees, considerable variation between age groups exists in the work-related
psychosocial factors associated with PPWA. The strength
of the association with perceived health also differs in age
groups. Promotion and supporting work ability of young
and old employees should therefore also differ and the
actions need to be tailored accordingly. Young employees
would benefit from engaging leadership and mentoring, and
from more working time and work task autonomy. Older
employees would benefit more from job modification and
from ethical and just organisation culture.
Contributors All authors were involved in designing the study. KS, RN and JL
contributed to the data collection. KS performed the data analysis and wrote the
first draft of manuscript with RN. KS, RN, EK, TS and JL contributed to the editorial
process of the manuscript and approved the final manuscript. KS has responsibility
for the overall content of the manuscript as the guarantor.
Funding This study was funded by the Ministry of Health and Social Affairs
(VN/19366/2020) and the Finnish Institute of Occupational Health.
Competing interests None declared.
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BMJ Open: first published as 10.1136/bmjopen-2022-066506 on 6 March 2023. Downloaded from http://bmjopen.bmj.com/ on May 29, 2023 by guest. Protected by copyright.
of age-related differences in work-related psychosocial factors
and PPWA are thus mostly incomparable with previous
studies. Yet, many findings of this study are generally in line
with those of previous work ability studies. First, regarding the
strong association between poor health and poor work ability
in this study, in earlier studies physically strenuous job and
unhealthy lifestyle are found to decrease work ability,31 32 with
old employees being in highest risk.9 33 34 Second, our finding
of an association between job strain and PPWA is in line with
previous studies,33 35 which also found straining work to be
harmful to work ability. The fact that ethical strain was associated with PPWA in middle-aged and old employees, is, to
our knowledge, a novel finding. Third, our results supported
the assumptions of the JD-R model).14 15 We found out that
PPWA had a weaker association with job resources than
with job demands. Fourth, our finding that leadership has
different associations with PPWA in different age groups, is
contradictory to that of Pohjonen,22 who found that factors
associated with work ability are similar in all ages.
Open access
Patient consent for publication Not applicable.
Ethics approval This study involves human participants and was approved by
Institutional board of the Finnish Institute of Occupational Health (ID PÖYTÄKIRJA
ETR 12/2020). Participants gave informed consent to participate in the study before
taking part.
14
15
16
Provenance and peer review Not commissioned; externally peer reviewed.
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Data availability statement No data are available. The data are not openly
available due to the sensitivity of employee data.
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Supplemental material This content has been supplied by the author(s). It has
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Open access This is an open access article distributed in accordance with the
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ORCID iDs
Kirsikka Selander http://orcid.org/0000-0002-5218-4660
Risto Nikunlaakso http://orcid.org/0000-0002-8217-5108
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