Language Matters
Studies in the Languages of Africa
ISSN: 1022-8195 (Print) 1753-5395 (Online) Journal homepage: http://www.tandfonline.com/loi/rlms20
Possible effects of text messaging on Grade 11
EFAL learners’ written work
Katlego Thubakgale & Chaka Chaka
To cite this article: Katlego Thubakgale & Chaka Chaka (2016) Possible effects of text
messaging on Grade 11 EFAL learners’ written work, Language Matters, 47:2, 223-245, DOI:
10.1080/10228195.2016.1185139
To link to this article: http://dx.doi.org/10.1080/10228195.2016.1185139
Published online: 26 Jul 2016.
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Date: 16 October 2016, At: 03:56
POSSIBLE EFFECTS OF TEXT
MESSAGING ON GRADE 11 EFAL
LEARNERS’ WRITTEN WORK
Katlego Thubakgale
Department of Applied Languages
Tshwane University of Technology
thobakgalekns@tut.ac.za
Chaka Chaka
Department of Applied Languages
Tshwane University of Technology
chakachaka8@gmail.com
ABSTRACT
This study investigated the possible effects of text messaging on the written work
of Grade 11 English first additional language learners at a public high school in
Pretoria. It had 41 participants – 38 Grade 11 EFAL learners (n = 38, M = 10, F =
28, mean age = 17.4 years) and 3 female Grade 11 EFAL teachers. It used three
sampling techniques to select participants: opportunistic purposeful, voluntary,
and convenience sampling techniques. Some text message features which the
study detected in two written learner activities were: shortenings; contractions;
g-clippings; letter homophones; number homophones; no full stops; incorrect
capitalisation; spelling errors; and non-conventional spelling errors (textism
spelling errors). One of the findings of the study is that text message features as
a percentage of the word count in both learner activities had a lower prevalence
in and, therefore, a less negative effect on the written work of the learners.
Keywords: Grade 11 EFAL learners, text message features, text messages, text
messaging, two-paragraph text message activity, written essay activity
university
of south africa
DOI: 10.1080/10228195.2016.1185139
Print ISSN 1022-8195 | Online 1753-5395
© 2016 Unisa Press
Language Matters
Volume 47 | Number 2 | 2016
pp. 223–245
223
Thubakgale and Chaka
Possible effects of text messaging on Grade 11 EFAL learners
1. INTRODUCTION
It is globally recognised that many teenagers use text messaging because text
messaging serves as a quick, convenient, cost-effective, and non-intrusive mode of
communication. In the case of South Africa especially, text messages have become
a preferred means of communication when users have little airtime to make voice
calls. (cf. Horstmanshof 2004, 2; Kasesniemi and Rautiainen 2002, 171). This is
particularly true for the majority of the youth in South Africa. That is, this segment of
the South African population is among the most avid users not only of text messaging
in the form of short message services (SMSs), but also of instant messaging powered
by over-the-top applications such as Mxit, WhatsApp and WeChat (see for example
Deumert and Masinyana 2008, 118; Freudenberg 2009, 2; Kreutzer 2009a, 22;
Vosloo, Walton and Deumert 2009, 2). In this regard, Smith (2003, 1) states that
texting is a popular means of communication for many users on a daily basis. On this
score, Ochonogor, Alakpodia and Achugbue (2012, 1) point out that text messaging
entails the use of abbreviations or shorthand that does not usually conform to any
conventional orthography, or to any accepted language structure in relation to
spelling, punctuation, word order, grammar, syntax and sentence construction. They
furthermore claim that it is an unstructured language that violates the standard rules
of the English language.
One segment of the South African youth that uses text messaging as a mode of
communication comprises school learners. This paper argues that text messaging
is almost second nature to these learners and that it forms part of their digital subculture. Also integral to their digital subculture and their digital lifestyle is their
‘viral addiction’ to other types of digital devices (e.g. smart phones, tablets, phablets
and other mobile consumer digital devices). As a result of spending most of their
lives in digital environments, such learners (and other like-minded young users) are
variously referred to as the mobile generation, Generation Y, or digital natives (see
Kreutzer 2009b, 10–11; Halse and Mallinson 2007, 58; Prensky 2001, 1). Among
other things, these learners have embraced text messaging as their signature mode
of communication and as their trademark writing practice on a daily basis. All of
this has caught the attention of school authorities. Teachers, in particular, view text
messaging as contributing to the decline of not only learner writing but of formal
school writing in general as well (see Chaka 2012, 164; Vosloo 2009, 2). That is,
teachers are of the view that text messaging represents a fault line between learners’
ability to master formal school writing and their inability to do so. Additionally, they
contend that text messaging corrupts or ruins learners’ spelling and grammar.
Against this backdrop, the current study set out to investigate the possible effects
of text messaging on the written work of Grade 11 English first additional language
(EFAL) learners (n = 38, M = 10, F = 28) at a public high school in Pretoria. Based
on this, it wanted to explore whether text messaging affects these learners’ written
school work positively or negatively; establish the types of text message features
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Possible effects of text messaging on Grade 11 EFAL learners
these learners use in their written school work; and determine whether these learners
can write their formal school work without using any form of text messaging. The
study was framed in this way, since there are traditionally two opposing groups of
scholars in respect of the effect of text messaging on school learners’ writing or
literacy practice: those who contend that text messaging helps enhance learners’
spelling and literacy (see for example Aziz, Shamim and Aziz 2013, 12889; Crystal
2008, 9; Mahmoud 2013, 17; Shortis 2007, 21–23; Wood, Kemp and Waldron 2014,
415–416); and those who argue that text messaging negatively affects learners’
spelling and literacy (see for example Dansieh 2011, 227; Geertsema, Hyman
and van Deventer 2011, 481; Mphahlele and Mashamaite 2005, 162; Yousaf and
Ahmed 2013, 394). However, there is an intermediate group comprising scholars
who maintain that text messaging either affects learners’ spelling and literacy both
positively and negatively or it does not. For the intermediate group, this means that
text messaging is not correlated to learners’ poor written language production (see
for example, Drouin and Davis 2009, 61; Plester, Wood and Bell 2008, 143; Powell
and Dixon 2011, 63).
In this context, the current study was conceived as a response to the paucity of
studies, in South Africa especially, that have investigated the effect of text messaging
on school learners’ formal writing. There are some studies that have been conducted
in this regard. Geertsema et al.’s (2011) and Freudenberg’s (2009) studies are cases
in point. The current paper serves as a contribution to such studies.
2. TEXT MESSAGING: SOME OF THE RELEVANT
STUDIES
There is a growing number of studies that investigate text messaging as used by
young people especially. Many of these studies have been conducted as pilots,
trials, or experiments in North America (see for example Drouin and Davis 2009;
Ling and Baron 2007; Rosen, Chang, Erwin, Carrier and Cheever 2010; Varnhagen,
Mcfall and Pugh 2010), and in some parts of Europe (see for example Bieswanger
2006; Dąbrowska 2011; Goumi, Volckaert-Legrier, Bert-Erboul and Bernicot 2011;
Plester et al. 2008; Powell and Dixon 2011; Tagg 2009; Tagg, Baron and Rayson
2010; Thurlow and Brown 2003; Wood et al. 2014). There are also emerging text
messaging studies which focus on certain parts of the Middle East (see for instance
Al Rousan, binti Abdul Aziz and Christopher 2014; Aziz et al. 2013; Chiad 2008;
Mahmoud 2013; Salem 2013; Tabatabaei and Goojani 2012; Yousaf and Ahmed
2013), and on certain parts of Africa – including South Africa (see for example,
Dansieh 2011; Deumert and Masinyana 2008; Freudenberg 2009; Geertsema et al
2011; Kahari, Mutonga and Ndlovu 2013; Njemanze 2012; Nweze 2013; Ochonogor
et al. 2012; Ong’onda, Matu and Oloo 2011). While the studies mentioned here are
not exhaustive, the paper briefly reviews those that are relevant to its main focus.
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Possible effects of text messaging on Grade 11 EFAL learners
Some of the studies mentioned in the preceding paragraph are of relevance to
the current paper. As such, they are briefly discussed here. The first one is Drouin and
Davis’ (2009) study which explored the use of text speak through different measures.
It had 80 introductory psychology students (M = 24, F = 56; mean age = 21.8) from
a Midwestern university in the United States as its participants. Thirty-four of these
participants were classified as text speak users, while 46 of them were identified as
non-text speak users. The study had a dual purpose: to investigate the use of textisms
(text messaging features) by college students; and to examine whether textism usage
had a significant negative correlation with literacy competence. All the participants
were evaluated on their performance in and knowledge of text speak, and their
overall literacy stages and misspellings of everyday textisms. They were expected to
complete six tests in chronological order: an e-mail task; a translation task; a word
ID task; a reading fluency test; a spelling test, and a survey. The following tests were
used:
●
●
●
●
●
●
textism use in formal and informal communication in e-mails
textism proficiency: translating Standard English (SE) to text
textism familiarity: translating textism to SE
literacy processing speed: speed of translation to and from SE
spelling errors: translating target textisms to SE and
standardised literacy; and survey.
In all, the study showed that both groups exhibited knowledge of textisms, but
that textism users had a higher proficiency in their everyday vocabulary. However,
no significant between-group differences in standardised literacy scores and no
misspellings of common text speak words were noted. Therefore, the study concludes
that the use of textism is not related to low literacy performance (Drouin and Davis
2009, 53–55).
The second study is Freudenberg’s (2009) study, which examined the impact of
SMS speak on the written work of English first language (L1) and English second
language (L2) high school learners at an English-Afrikaans dual medium school in the
Western Cape Province, South Africa. The study had 88 learners as its participants:
43 Grade 8 learners and 45 Grade 11 learners. Of these, 51 were English L1 speakers
and 37 were Afrikaans L1 speakers. Questionnaires and a written English task were
employed to collect data. Questionnaires were used to assess the frequency and
volume of participants’ use of SMS speak together with participants’ SMS speak
features. A written English task was also used to elicit participants’ written English
samples so as to determine specific features of SMS speak in these samples. Two of
the findings of this study are relevant to this paper. First, all participants indicated
that they used SMS speak features in their SMS messages, while many reported using
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Possible effects of text messaging on Grade 11 EFAL learners
SMS speak in their written school work. Second, and contrastingly, participants’
written work samples did not display many SMS speak features (Freudenberg 2009).
The third study is by Rosen et al. (2010). It comprised two projects, and had
718 young adults as its participants. There were 335 participants in project one and
385 in project two, respectively, whose ages ranged between 18 to 25 years in both
cases. These participants were selected through convenience sampling, and had
diverse demographic backgrounds. In terms of education, they either held a college
degree, had some college courses, or had not done any college course. In both
projects, the purpose was to investigate whether the reported textisms in daily digital
communication affected the quality of informal or formal writing. The following
four measures were designed for this study: a formal writing sample; an informal
writing sample; a reported use of communication tools; and a reported general daily
use of textisms. Some of the findings of this two-pronged study can be summarised
as follows: firstly, textism use was low; secondly, there were negative correlations
between reported use of textisms in everyday digital communication and writing
skill (e.g. in formal writing); thirdly, the reported daily use of textisms corresponded
mainly with better informal writing; and fourthly and lastly, the negative relationship
between texting and literacy seemed to correlate with gender and with the educational
level in young users (Rosen et al, 437).
Dansieh’s (2011) study – as the fourth study – set out to explore the potential
effect of SMS language on students’ written skills. It took place at a polytechnic
in Ghana, and involved 430 participants. They consisted of 400 students and 30
lecturers. The study had five research questions and five research objectives. Two of
its research questions relevant to the current study were:
●
●
Does SMS language and writing enhance students’ writing skills?
What do the lecturers think about the possible effects of SMS language on
students’ writing?
It sourced its data from: questionnaires which were randomly administered to both
students and lecturers; data from reports, magazines, and online journal articles; and
sampled marked Secretarial English and Communication Skills course examination
scripts. Overall, the evidence from examination scripts showed that the negative
effect of SMS language on students’ written work was not pronounced. But the
analysis of both students’ and lecturers’ responses to the questionnaires indicated
that SMS language was a threat to students’ written work (Dansieh, 228).
The fifth study is Aziz et al.’s (2013) investigation. It involved 50 undergraduate
students at an institute of information technology in Pakistan who were enrolled
in two degree programmes, Bachelor of Computer Engineering and Bachelor of
Telecommunication Engineering. Forty-two of these students were males, while eight
of them were females, and their overall ages ranged from 19 to 25 years. A major
finding of this study pertaining to student essays is that there was no prevalence of
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Possible effects of text messaging on Grade 11 EFAL learners
SMS features (e.g. abbreviations, emoticons and omissions of punctuation marks) in
these essays, a point that indicated that students were able to switch to an appropriate
register or style when writing formally (Aziz et al 12889).
The sixth and last study is Mahmoud’s (2013) project. This study investigated
the effects of SMS language on 40 foundation year students’ writing and speaking
skills at a Saudi Arabian university. It was conducted over six weeks in 2012/2013.
It had one main research question: does the constant use of SMS language
influence students’ written and spoken communication skills? The participants were
indiscriminately allocated to control and experimental groups, each comprising 20
participants. The control group received instruction through conventional strategies,
while the experimental group received its instruction through conventional strategies
and SMS messages as an extra communication means. Three instruments were used
to collect data: SMS messages written in complete English words, and which did
not contain short forms and abbreviations; an oral test comprising two tasks; and
a written test in which participants had to write a paragraph about a topic based on
their foundation module. One of the findings of this study is that the performance of
the experimental group improved more significantly compared to the control group
(Mahmoud 18).
3. STATEMENT OF THE PROBLEM
The researchers were of the view that many youths in Pretoria today – especially
learners at a public high school in Pretoria – spend most of their time on their mobile
phones sending text messages. The researchers were also of the view that since most
of these learners become addicted to using text messages in their daily lives, they
are likely to end up using them in their written school work as well. This may either
help them improve their English writing proficiency or may ruin it. In this regard,
text messaging is, on the one hand, seen as contributing to lowering learner formal
writing and learner spelling (see Dansieh 2011, 227; Geertsema et al. 2011, 481;
Ochonogor et al. 2012, 1; Salem 2013, 67; Vosloo 2009, 2; Yousaf and Ahmed 2013,
394). On the other hand, it is deemed to either enhance learner formal writing and
learner spelling or to have no direct impact on it (see Aziz et al. 2013, 12889; Drouin
and Davis 2009, 61; Mahmoud 2013, 17; Plester et al. 2008, 143; Powell and Dixon
2011, 63; Rosen et al. 2010, 435–436). Thus, the current study set out to explore
the possible effects (positive or negative) of text messaging on Grade 11 EFAL
learners’ formal written school work at a public high school in Pretoria. Based on the
problem stated above, the study’s main research question was: what influence does
text messaging have on Grade 11 EFAL learners’ ability to properly compose written
school work in class? Its three subordinate research questions were as follows:
●
Does text messaging affect Grade 11 EFAL learners’ written school work
positively or negatively?
228
Thubakgale and Chaka
●
●
Possible effects of text messaging on Grade 11 EFAL learners
What type of text message features do these learners use in their written school
work?
Can Grade 11 EFAL learners write their formal school work without using any
form of text message style?
4. RESEARCH DESIGN AND METHODOLOGY
The study adopted a qualitative approach and employed a case study design. It is
therefore predicated in a qualitative research paradigm. One of the characteristics of
a qualitative research approach as identified by Merriam (2001) is that the researcher
should understand a phenomenon under investigation from the point of view of
participants. The current study treated its data and the aspects of its investigation
from participants’ perspectives to avoid distorting or misrepresenting them. A case
study design gives special attention to a specific case or cases. It then studies such
a case or cases in-depth by drawing its data from multiple sources (Creswell 2006;
Denzin and Lincoln 2011; Yin 2014). The present study collected its data from four
sources: two learner written tasks; learner questionnaires; and teacher questionnaires.
4.1 Participants and sampling techniques
The study had 41 participants – 38 Grade 11 EFAL learners (M = 10, F = 28, mean
age = 17.4 years) and 3 female Grade 11 EFAL teachers – from a public high school
in Pretoria, Gauteng. Three sampling techniques were used to select participants:
opportunistic purposeful, voluntary, and convenience sampling techniques. The first
involves technique exploiting the opportunity presented by participants in yielding
the information required for the main purpose of the study, while the second entails
allowing participants to take part in a study on a voluntary basis. The third technique
involves selecting participants based on the unhindered and easy access the researcher
has to them (Myers and Barnes 2005). Before the study was conducted, permission
to conduct such a study was obtained from the relevant authorities (the Gauteng
Provincial Education Department and the school principal). In addition, consent was
secured from participants and from parents (in the case of minor learners).
4.2 Materials and procedure
The data for this study were collected using the following materials: learner written
tasks (a two-paragraph text message task and a page-long essay task); a learner
questionnaire; and a teacher questionnaire. All the data were collected over four
days in August 2014. For a text message task, participants were given a topic on
which to write two paragraphs using text message features. The topic in question
was: should cell phones be used for teaching and learning at school or not?
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Possible effects of text messaging on Grade 11 EFAL learners
Participants were required to perform this task for 20 minutes in class shortly after
school. Regrading an essay task, participants were requested to write a page-long
essay on the following topic: should text messaging (SMS language) be allowed or
not in written school work? Participants completed this essay task a day after they
wrote a text message task. They did it in class immediately after school, and had to
complete in 30 minutes. The learner and teacher questionnaires were administered
on the third day, and both questionnaires consisted of open-ended items. These two
types of questionnaire assessed learner and teacher perceptions of text messaging in
relation to written school work.
4.3 Data analysis
All the responses to each questionnaire item in both the learner and teacher
questionnaires were tallied and contrasted. They were then thematically and
inductively coded and content-analysed using the categories of text message features
represented in Table 1. A competent English language coder was consulted to help
with the coding and analysis of the data, and to ensure inter-rater reliability. Two key
questions learners had to respond to in their questionnaire were:
Do you think that using text messages has affected the way you write at school?
Provide three reasons for your response above.
230
Non-conventional spelling errors
Spelling errors
Omitted words
Incorrect capitalisation
No full stops
No commas
No apostrophes
Lowercase ‘i’ and ë
Symbols
Number homophones
Letter homophones
A typology of text message features as modified and adapted from Lyddy
Farina and Hanney (2013, 551), Shortis (2007, 25) and Thurlow and
Brown (2003, 19–21)
G-clippings
Contractions
Shortenings
Table 1:
Acronyms and initialisms
●
●
Thubakgale and Chaka
Possible effects of text messaging on Grade 11 EFAL learners
Learners’ two written activities – text message paragraphs and written essay
responses – were coded and content-analysed using a modified version of Lyddy,
Farina, Hanney, Farrell and O’Neill’s (2013, 551) typology of text message features
as adapted from Shortis’ (2007, 25) and Thurlow and Brown’s (2003, 19–21)
typologies of text message features (see Table 1). The major units of analysis were
as illustrated in Table 1. Text message features were tallied and contrasted with
those identified in written essay responses. Pertaining to written essay responses,
the prevalence of the text message features as displayed in Table 1 was determined.
Here, too, a competent English language rater was consulted to help with the coding
and analysis of the data, and to ensure inter-rater reliability.
5. FINDINGS
This section presents the findings of the study. Its structure is intended to respond
to the main research question together with the subordinate research questions
mentioned earlier. Its main research quest was: what influence does text messaging
have on Grade 11 EFAL learners’ ability to properly compose written school work
in class? In addition, the section attempts to present the findings in terms of the two
types of questionnaires administered to teachers and learners and the two written
learner tasks. As the study was a case study, it is vital to point out that its findings are
contextual and thus not generalisable.
5.1 Teacher questionnaires – third party reporting
Three Grade 11 EFAL teachers filled out an open-ended questionnaire which sought
to solicit their views regarding learners’ use of text messaging in their written school
work. The questionnaire also required them to provide examples of text message
features they encountered in their learners’ written work. A summarised version of
their responses shows that:
●
●
●
●
●
●
They agree that they come across text messaging features in their learners’
written work
They think learners transfer text messaging to their formal written work
Learners forget to switch to formal writing and end up using this text language
in their written work
Learners often struggle to distinguish between formal and informal writing
when using text messaging
Text messaging has a negative effect on learners’ language and spellings
Learners often struggle to write full sentences
231
Thubakgale and Chaka
●
Possible effects of text messaging on Grade 11 EFAL learners
Examples of text message features they encounter in learners’ written work are:
u (you); 2 (to, two or too); skul (school); csta (sister); b4 (before); c (see); coz/
bcos (because); n (and); gutnite (good night); wud (would); and 4 u (for you).
The text message features reported as encountered by teachers in learners’ written
work are represented in Table 2. As evident from this table, these text message
features are classifiable into three textism categories.
Number
homophones
Nonconventional
spelling errors
Some of the text message features learners use in their written work as
reported by teachers
Letter
homophones
Table 2:
u
2
skul
b4
4
csta
c
coz/bcos
n
gutnite
wud
5.2 Learner questionnaires – self-reporting
Thirty eight Grade 11 EFAL learners who were learner participants filled out an
open-ended questionnaire which sought to solicit their views regarding their use of
text messaging in written school work. Their views also sought concerning how they
thought text messaging affected their written school work. Of these 38 learners, 20
learners indicated that text messaging affected how they wrote at school. In summary,
the reasons they provided were that they:
●
●
forget to use proper language and spelling in their school work, and that they
usually shorten their words without noticing, and they get penalised for using
improper language;
forget to spell words, capitalise and punctuate correctly since they are so used
to the abbreviated language that they even use it in their formal school work;
232
Thubakgale and Chaka
●
●
●
●
●
Possible effects of text messaging on Grade 11 EFAL learners
experience poor spelling, are used to writing shortened words, and acknowledge
that text messaging has minimised their abilities to spell and formulate proper
and grammatically correct sentences;
spend most of their time sending text messages when they should be studying;
edit what they have written, but do not see any difference – they cannot even
realise that they have made a mistake in their work
tend to abbreviate while writing their school homework and essays; and
see text messages as affecting their English spelling and vocabulary.
By contrast, 18 learners pointed out that text messaging did not affect how they
wrote at school. The reasons they provided were that they:
●
●
●
●
●
●
●
use the correct form of language and re-check their work for mistakes after
writing;
know that text message language is not appropriate for school and that it is not
allowed;
do not fully understand the language of text messaging, which is why they do
not use this abbreviated form of language;
use proper English when sending text messages;
send fewer text messages, so they do not use the informal language;
spend more of their time studying than texting, and make sure they use the
correct language in their work; and
can switch between the two.
5.3 Two-paragraph text message and written essay activities
As mentioned earlier on, 38 learners each wrote a two-paragraph text message
task on the topic: should cell phones be used for teaching and learning at school
or not? A typology of text message features (textisms) that were identified in this
activity is displayed in Table 3.
As shown in this table, text message features that participants used in their
text message paragraphs were classified into 10 textism categories. Of these 10
categories, the two most prevalent text message features were non-conventional
spelling errors and spelling errors. They were followed by acronyms/initialisms,
contractions, g-clippings, shortenings and letter homophones. Incorrect capitalisation
and number homophones were less prevalent text message features with the use of
symbols being the least prevalent.
233
Thubakgale and Chaka
com
lrning
wrld
learnin
b
2
hav
pple
schl
prvdin
c
4
1
don
dne
wrk
tichin
n
mus
uzng
wrttn
preparin
r
wil
thig
cll
anythn
y
@
Non-conventional
spelling errors
Spelling errors
Incorrect
capitalisation
Symbols
Number
homophones
Letter
homophones
G-clippings
Acronyms/
Initialisms
Text messaging features found in the two-paragraph text message
activity
Contractions
Shortenings
Table 3:
Possible effects of text messaging on Grade 11 EFAL learners
ShoulD Text
Messaging
Be alloweD
because
cellfones
founes
cellf4n
4ne
tolD
vecabulary
skul skool
scul
shoulD
confussed
den
worK
convinient
de
grammer
lyk
cmunctng
txt
benefitin
persepective
dey
hw
msg
teachin
wrighing
lykly
evn
ys
writting
luv
lrng
becouse
bcoz
hw
ceell
coz
becoz,
schooll
gud
masage
sumtimes
potable
deir
comming
tym
prefare
dat
diruption
dem
morden
wat,
concentraite
yung,
techers
cud
sym
rader
As depicted in Table 4, text message features that were identified in
participants’ written essay responses were classified into seven textism categories.
Of these features, the most commonly prevalent ones were spelling errors and nonconventional spelling errors. They were followed by shortenings and contractions,
and by g-clippings and number homophones. The feature ‘letter homophones’ was
the least prevalent.
234
Thubakgale and Chaka
providin
u
4
becouse
fones
prvde
teachin
2
short-cart
wyst
importanc
usd
learnin
1
robberie
lyf
mor
expsd
opopriate
sym
thou
persepective
lyk
com
esayest
nite
vecabulary
rite
adeated
(addicted)
wrighing
abreveations
rusult
funiliar
bulling
reit (write)
posebility
frastrated
quotion
(question)
imagen
univesity
falfill
worng
235
Nonconventional
spelling
errors
strggle
wher
Spelling
errors
Number
homophones
Letter
homophones
infor
Shortenings
G-clippings
Text messaging features found in the written essay activity
Contractions
Table 4:
Possible effects of text messaging on Grade 11 EFAL learners
Thubakgale and Chaka
Table 5:
Possible effects of text messaging on Grade 11 EFAL learners
A comparison of the text message features and errors found in the two
learner activities
Categories of
text message
features
Text message activity (N
= 38)
Essay activity (N
= 38)
No. of text
message
paragraphs
No. of errors
committed
Frequency
%
No. of
written
essay
scripts
No. of
errors
committed
Frequency
%
Shortenings
19
53
5.3
2
6
2.2
Contractions
13
122
12.2
3
4
2
Acronyms/
initialisms
1
2
0.2
0
0
0
G-Clippings
1
3
0.3
2
3
1.1
Letter
homophones
7
27
2.7
1
1
0.3
Number
homophones
12
45
4.5
1
3
1.1
Symbols
4
4
0.4
0
0
0
Lower case ‘e’
4
4
0.4
8
29
10.7
Lowercase ‘i’
1
1
0.1
2
2
0.7
No apostrophes
7
9
0.9
13
34
12.5
No commas
0
0
0
3
3
1.1
No full stops
12
22
2.2
12
19
7
Incorrect
capitalisation
12
34
3.4
14
47
17
Omitted words
2
4
0.4
6
7
2.6
Spelling errors
36
501
50.2
29
106
39.1
Non-conventional
spelling errors
18
168
16.8
4
7
2.6
Total errors
committed
999 (22%)
100
271 (3%)
100
Total word count
4632
9900
The text message features and errors found in the two learner activities (a twoparagraph text message activity and a written essay activity) were tallied and
contrasted as depicted in Table 5. These features and errors were classified into 16
textism categories. Of these 16 categories, the three most commonly occurring text
message features were: spelling errors (50.2%); non-conventional spelling (16.8%);
and contractions (12.2%). They were followed by shortenings (5.3%); number
homophones (4.5%); incorrect capitalisation (3.4%); letter homophones (2.7%); and
no full stops (2.2%). The least common text message features were no apostrophes
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(0.9%); symbols (0.4%); lower case ‘e’ (0.4%); omitted words (0.4%); g-clippings
(0.3%); and lowercase ‘i’ (0.7%). The feature ‘no commas’ had a zero occurrence.
Lastly, the total number of text message features identified in text message paragraphs
was 999 out of a total word count of 4 632. Thus, text message features accounted
for 22 per cent of the total word count in this activity. In relation to written essay
responses, the total number of text message features identified was 271 out of a total
word count of 9 900. Of these features, the most common ones were: spelling errors
(39.1%); incorrect capitalisation (17%); no apostrophes (12.5%); and lower case ‘e’
(10.7%). These were followed by the feature ‘no full stops’ (7%). The least common
features were non-conventional spelling errors (2.6%); omitted words (2.6%);
shortenings (2.2%); contractions (1.5%); g-clippings (1.1%); number homophones
(1.1%); no commas (1.1%); lowercase ‘i’ (0.8%); and letter homophones (0.3%).
Acronyms/initialisms and symbols had a zero occurrence. Overall, the text message
features accounted for 3 per cent of the total word count in this activity.
6. DISCUSSION OF THE FINDINGS
As mentioned earlier, this study set out to answer its main research question together
with the three subordinate research questions based on this main research question.
It did so by means of four data collection processes: two types of questionnaires and
two written learner activities. Its main research question was: what influence does
text messaging have on the Grade 11 EFAL learners’ ability to properly compose
written school work in class?
6.1 Learner text message features as reported by teachers
In a teacher questionnaire, the three respondents indicated that learners used text
message features in their written work or transferred text messaging to their formal
written work. They also pointed out that learners failed to distinguish between
formal and informal writing when using text messaging; learners often struggled
to write full sentences; and that text messaging had a negative effect on learners’
language and spellings. They also provided some examples of text messaging that
they thought learners used in their written work. These examples were classified
into three textism categories: letter homophones; number homophones; and nonconventional spelling errors (see Table 2). All this served as the perceptions teachers
had of the possible effects text messaging had on their learners’ written work. That is,
in relation to the main research question and the first subordinate research question
of this study, teachers maintained that text messaging had a possible negative effect
on their learners’ written work. With reference to the second and third subordinate
research questions, teachers believed that letter homophones, number homophones
and non-conventional spelling errors (see Table 2) were the text message features
that learners used in their written work.
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These teacher perceptions regarding learner text messaging are consistent
with those reported in Geertsema et al.’s (2011, 481), Freudenberg’s (2009, 48–
49), Odey, Essoh and Endong’s (2014, 92), and Salem’s (2013, 67) studies. For
example, Geertsema et al.’s (2011, 481) study concludes that most of the teachers
who participated in a teacher questionnaire perceived text messaging as having
a negative influence on Grade 8 and 9 learners’ written skills such as spelling,
punctuation, and sentence length. In a similar vein, Freudenberg (2009) highlights
that five of the seven teachers who participated in a teacher questionnaire reported
having noticed features of SMS speak (e.g., spelling errors, lack of punctuation,
abbreviations/acronyms, emoticons and rebus writing) making inroads in some
Grade 8 and 11 learners’ written work. In this regard, Odey et al. (2014, 92) point
out that the intensive use of SMS texting negatively affected the writing skills of
university students at a university college in Nigeria. They argue that texting tend
to be consciously or unconsciously transferred to these students’ written essays.
Similarly and as mentioned earlier on, Dansieh’s (2011, 227) study demonstrates
that lecturers’ responses to a questionnaire about the impact of text messaging on
student writing indicated that text messaging posed a threat to student writing skills.
However, the teacher perceptions of the current study are inconsistent with the view
that text messaging helps enhance learners’ spelling and literacy (see, for example,
Aziz et al 2013, 12889; Crystal 2008, 9; Mahmoud 2013, 17; Shortis 2007, 21–23;
Wood et al 2014, 415–416).
6.2 Learner text message features as reported by learners
In a learner questionnaire, 20 learners self-reported that they forgot to use proper
language, spelling, capitalisation and punctuation in their school work; often
shortened words and used abbreviations in their formal school work (e.g. school
homework and essays); edited their written work but could not detect errors; and
thought text messaging affected their English spelling and vocabulary. They also
indicated that text messaging tended to minimise their ability to construct proper and
grammatically correct sentences. Contrastingly, 18 learners self-reported that they
knew that text messaging language was not appropriate for, and was not allowed
for, school use; did not fully understand the language of text messaging; did not
use the abbreviated form of language; used the correct form of language and used
proper English when sending text messages; re-checked their work for mistakes after
writing; and could switch between the two (texting and formal writing).
For the current study, these two contrasting sets of learner responses served
as the perceptions learners had of the possible effects text messaging had on their
written work. That is, concerning the main research question and the first subordinate
research question of this study, learner perceptions were dichotomously polarised.
Twenty learners said that they used text messaging in their written school work,
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and that they thought text messaging affected their formal school work (e.g. school
homework and essays) negatively. By contrast, 18 learners said that they did not use
text messaging in their school work, and that they were able to switch between the
two (texting and formal writing). This suggests that they thought text messaging did
not affect their written work. In connection with the second subordinate research
question, these learners did not mention text message features that they thought
influenced their written work.
However, pertaining to the third subordinate research question, again two
contrasting sets of responses from the self-same two groups of learners emerged. For
example, on the one hand, the first 20 learners indicated that they often used short
forms and abbreviations in their formal school work (e.g. school homework and
essays). This particular self-reporting instance tallies with self-reporting observations
in both Freudenberg’s (2009, 40–41) and Yousaf and Ahmed’s (2013, 393) studies.
In this regard, in Freudenberg’s study, learners self-reported that they not only used
SMS speak in their school writing, but also multiple features of it. Likewise, in
Yousaf and Ahmed’s study, the majority of 100 surveyed students at a university
in Pakistan reported that SMS texting affected their formal writing (e.g., spelling)
negatively. On the other hand, the 18 learners in the current study mentioned earlier
maintained that they were able to engage in their written work without making use
of text message speak, as they knew that the latter (text message speak) was not
appropriate for, and was not allowed for, formal writing. This learner self-reported
observation ties in with a similar observation in Ochonogor et al.’s (2012, 2–3) study,
in which students said that they were aware of and concerned about the effects of
texting on their spoken and written English.
6.3 Text message features identified in text message
paragraphs and written essays
As evident from Table 3, text message features identified from learners’ twoparagraph text message tasks were classified into 10 textism categories. The
prevalence frequency of these categories was described and presented in sub-section
5.3 above. For example, the two most prevalent text message features were nonconventional spelling errors and spelling errors. These were followed by acronyms/
initialisms, contractions, g-clippings, shortenings and letter homophones. Incorrect
capitalisation and number homophones were less prevalent text message features
with the feature ‘symbols’ being the least prevalent. In a different but related
instance, Odey et al. (2014) identified the following nine SMS features in their
study of 250 SMS messages sourced from 50 third-year education students at a
university in Nigeria: initialisation; vowel deletion; short forms (truncation); number
homophones; letter homophones; emoticons; lack of inter-word space; punctuation
errors; and onomatopoeic expressions. Of these, the most frequently occurring
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were vowel deletion, number homophones, letter homophones, initialisation and
punctuation errors.
As regards written essays, the text message features detected were classified
into seven textism categories (see Table 4), of which the most commonly prevalent
were spelling errors and non-conventional spelling errors. These were followed by
shortenings and contractions, and by g-clippings and number homophones. The
feature ‘letter homophones’ was the least prevalent. Except for acronyms/initialisms,
symbols and incorrect capitalisation, the seven text message features detected in
learners’ written essays are the same as those identified in the same learners’ text
message paragraphs (see Table 3). Moreover, these text message features include the
three that teachers reported as being committed by learners in their written school
work (see Table 2). In her study, Freudenberg (2009, 42) reports 10 features of SMS
speak that she detected from the written work of the 88 Grade 8 and 11 learners
who participated in her study. These were: spelling errors; lack of punctuation; overpunctuation; abbreviations or acronyms; emoticons; rebus writing; shortened words;
slang; and colloquialisms. Similarly, Odey et al. (2014, 92) point out that the same
SMS language features/forms observed in their 50 students’ 250 SMS messages
were also observed in these students’ written essays.
The text message features and errors found in the two learner activities were
tallied and contrasted as depicted in Table 5. These features and errors were classified
into 16 textism categories, and presented with their frequency percentages and word
counts in each case. For example, spelling errors had the highest frequency percentage
in both activities, even though they were more prevalent in the text message activity
(50.2%) than in the essay activity (39.1%). However, at a 39.1 per cent occurrence
frequency, spelling errors as a category could be regarded as having had the highest
prevalence incidence both as compared to text messaging as an informal written
activity and as a percentage of the overall text message features identified in learners’
essays as a formal written activity. The same applies to incorrect capitalisation, no
apostrophes, lower case ‘e’, no full stops and omitted words as text message features
with 17 per cent, 12.5 per cent, 10.7 per cent, 7 per cent and 2.6 per cent occurrence
frequencies, respectively, in the essay activity, but whose respective frequency
percentages were 3.4 per cent, 0.9 per cent, 0.4 per cent, 2.2 per cent and 0.4 per
cent in the learners’ text message activity. By contrast, text message features such as
contractions (1.5%), g-clippings (1.1%), number homophones (1.1%), no commas
(1.1%), lowercase ‘i’ (0.8%), and letter homophones (0.3%) occurred the least in the
essay activity, while acronyms/initialisms and symbols had a zero occurrence.
Nonetheless, text message features as a percentage of the overall word count
in the text message activity as an informal written activity are less prevalent, at 22
per cent. They are even less prevalent at 3 per cent of the total word count in the
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written essay activity as a formal written activity. So, as a percentage of the word
count in both learner activities, text message features had a lower prevalence in,
and thus a less negative effect on, the written work of the learners who participated
in this study. Finally, taking the number of scripts in each activity (see Table 5) as
a baseline metric, it appears that it was possible (barring spelling errors) for the
majority of these learners to write their essays without relying heavily on the text
message features identified in Table 5.
7. CONCLUSION
This study set out to explore the following: whether text messaging affects Grade
11 EFAL learners’ written school work positively or negatively; the types of text
message features these learners use in their written school work; and whether
these learners can write their formal school work without using any form of text
messaging. In exploring these three areas, the study collected data by means of two
types of questionnaires and two learner activities. Some of the text message features
it detected from the two written learner activities were as follows: shortenings;
contractions; acronyms/initialisms; g-clippings; letter homophones; number
homophones; no apostrophes, no full stops; omitted words; incorrect capitalisation;
spelling errors; and non-conventional spelling errors. Of these features, spelling
errors had the highest frequency percentage in both activities. However, they were
more prevalent in the text message activity (50.2%) than they were in the essay
activity (39.1%). In this regard, the study argues that at a 39.1 per cent occurrence
frequency, spelling errors as a category had the highest incidence as compared to
text messaging as an informal written activity and also as a percentage of the total
text message features identified in learners’ essays as a formal written activity. In
contrast, text message features such as number homophones, no commas and letter
homophones occurred the least in the essay activity, whereas acronyms/initialisms
and symbols had a zero occurrence.
Moreover, the study contends that text message features as a percentage of the
total word count in the text message activity as an informal written activity are lower
at 22 per cent. These are even much lower at 3 per cent of the total word count in the
written essay activity as a formal written activity. On this basis, the study concludes
that text message features as a percentage of the word count in both learner activities
had a lower prevalence in, and therefore a less negative effect on, the written work of
the learners; barring spelling errors, it was possible for the majority of these learners
to write their essays without much reliance on the text message features identified
above. Lastly, the current study involved only one grade as its main focal area. It
would have been ideal if it had focused on two grades.
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ACKNOWLEDGEMENT
This article is based on Katlego Ngaletsane Thubakgale’s research towards her
M.Tech. dissertation, ‘The possible effects of text messaging on the written work
of Grade 11 English first additional language learners at a public high school in
Pretoria’, which she submitted for examination at the Tshwane University of
Technology.
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