airports/kigali-international-airport

Elevate your travel experience at Kigali International Airport with Jodogo Airport Assistance – where efficiency meets personalized service, making every moment of your journey exceptional.

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Kigali International Airport (IATA: KGL, ICAO: HRYR), formerly known as Kanombe International Airport, is the primary airport serving Kigali, the capital of Rwanda. Currently, there is an ongoing project to build another mega-airport in Bugesera District, Eastern Province, which will be the biggest and the main air gateway for all destinations in the country, in addition to serving as a transit airport for Goma and Bukavu in the eastern Democratic Republic of the Congo.

All Our Services

Jodogo simplifies your Kigali international airport experience by offering meet and greet services, access to a lounge, and a luxurious limousine for added comfort for your airport transfer. Below listed are the inclusions covered in the service offerings

Meet and Greet at Arrival Gate

Meet and Greet post immigration

Wheelchair Assistance

Porter service

Assistance at check in

Fast Track through immigration

Priority boarding

Assistance with baggage handling

Expedited Service Through Security

Assistance for terminal transfer

Escort until car pickup

Liaise with Driver

Escort to lounge

Escort until departure gate

Buggy Transfer

Expedited service through Immigration

Meet and Greet at curbside at car drop off

About Kigali International Airport

About Kigali International Airport

Location

The airport is located in the suburb of Kanombe Sector, at the eastern edge of Kigali, approximately 5 kilometres (3.1 mi), by road, east of the central business district of the city of Kigali.

History

During the Rwandan Civil War, Kigali airport was a major strategic point. Since Rwanda is a landlocked nation, this represented the only easy way in and out of the country.

The airport had two runways, but after the Arusha Accords, one runway was closed down after a request from the Rwandan Patriotic Front (RPF). Later in April 1994, President Habyarimana's plane was shot down. It is disputed whether the RPF or the Rwandan Defence Forces (FAR) shot down the plane. This event triggered a renewal of the civil war and the beginning of the Rwandan genocide.

Passenger traffic

In 2008, the airport served 145,189 passengers, and about 290,000 passengers in 2010. In May 2011, the Rwanda CAA announced that Kigali airport will be upgraded to meet the strong demand. Works started in October 2012 and will be completed in May 2014. In 2012, data from Rwanda Civil Aviation Authority shows that passenger traffic through Kigali International Airport grew by 30 per cent to 488,903 last years, up from 377,327 in 2011. The airport handled over 300 flights a week.

The airport is designed to handle 400,000 passengers per year. International and domestic passenger numbers were nearly 600,000 in 2013, while there were about 400 weekly flights. International and domestic passenger numbers totaled 710,000 in 2016.

Facilities

There are three terminals at Kigali. The main two-story terminal was built to replace the single-story building, now housing the VIP terminal. The main terminal can handle 6 small-to-midsized aircraft, but also up to a Boeing 747 jet. The south side of the runway has two helicopter pads with access to the main runway, used by military helicopters. A cargo terminal is also located at the airport. The latest upgrades to tarmac and support systems were made in 2002. There is free Wi-Fi in the airport waiting area. In 2014, Kigali Airport ranked as the seventh-best regional airport in Africa, because of its capacity to respond to disaster, through its fire department (Category Nine), the second-best according to International Aviation Organisation standards.

Rwandair has its head office on the top floor of the airport main building. The airline previously had its head office in Centenary House in Kigali. The airline began moving its operations from Centenary House to the airport on Friday 14 May 2010. The airline was scheduled to be moved in by Monday 17 May 2010.

In addition, Akagera Aviation and the Rwanda Civil Aviation Authority have their offices at the airport.

About L.F. Wade International Airport

New Kigali (Bugesera) International Airport

There are plans to replace the current airport with a new one located south of Kigali on the south side of the Nyabarongo River in Bugesera. A new airport location is needed as the existing airport does not allow for upgrades such as additional runways and other facilities. The new airport will have one runway, with provisions for a second one to be added later. Construction activities for this airport started in 2017 and are planned to be completed in 2022.

In September 2016, a contract between the Rwandan government and Mota-Engil Engenharia e Construção África, S.A., a Portuguese firm, was signed.

The company will construct the airport in two phases with works on the first phase now scheduled to begin in June 2017. After finishing the first phase by December 2018, Mota-Engil Engenharia e Construção África, S.A. will subsequently operate the airport for 25 years. The airport will have a capacity of 1.7 million passengers per year.

A second phase that is planned to be built after that is supposed to raise the capacity of the airport to 4.5 million passengers per year. Mota-Engil Engenharia e Construção África, S.A. will cover the costs of US$418 million for the first phase and US$400 million for the second phase, leading to a total investment of US$818 million. As compensation, the company has the right to keep the profits from operating the airport. Under the agreement, the Rwandan government won't have to contribute to the costs of construction and operation.

In March 2019, the government confirmed that some works were temporarily put on hold in order for a redesign to take place. The redesign will ensure that the airport is up to international standards.

In December 2019, Qatar's state-owned airline, Qatar Airways, collaborated with the Rwanda Development Board to purchase a 60% stake in the Bugesera International Airport. Infrastructure minister Claver Gatete said, “We are looking for a bigger sized airport. That's why we are looking for a bigger investor.”

Airlines and destinations

There are 3 airlines based in Kigali: Akagera Aviation, a Rwandan heli-company Tempus Jet, an American airline providing charter flights and Nexus Aero, a Saudi VIP airline.

Incidents and accidents

6 April 1994 – A Falcon 50 owned by and carrying then-president of Rwanda Juvenal Habyarimana was shot down while approaching the airport, killing all 12 aboard including Habyarimana and then-president of Burundi, Cyprien Ntaryamira, who were returning from a meeting to end the Rwandan civil war. The wreckage landed in front of the presidential palace. The attack was blamed on Tutsi rebels, and, as a result, within one hour of the crash Interahamwe militias began the Rwandan genocide. There is no consensus on who actually shot down or ordered the attack on the plane.

1 June 2004 – An Antonov 32 owned by Sun Air (9XR-SN), reportedly suffered some problems with the left main undercarriage after takeoff from Beni, Democratic Republic of the Congo. The airplane was headed for Goma, but diverted to Kigali for an emergency landing. The aircraft crashed on landing, causing the Russian pilots and Congolese passengers to sustain serious injuries. The An-32 involved in the accident had been detained in Goma mid-July 2003 because it carried a shipment of armaments destined for a Rwanda-backed militia in the Congolese Kasai region.

12 November 2009, RwandAir Flight 205, a Bombardier CRJ-100 crashed into a VIP terminal shortly after an emergency landing; out of the 10 passengers and 5 crew, 1 passenger died.

Kigali International Airport

Kigali International Airport Meet And Greet

  1. Airport Meet and greet services
  2. Fast track vip airport assistance
  3. Airport assistance services
  4. VIP concierge services
  5. Airport special assistance
  6. Airport chauffeur service
  7. Airport medical services
  1. Senior citizen airport assistance
  2. Luggage assistance at airport
  3. Airport assistance for elderly
  4. Airport wheelchair service
  5. Comfortable Transfer Services
  6. Lounge Access

Why should use JODOGO Airport Assistance?

Avoid long lines and save time: JODOGO's meet and greet services will help you avoid long lines at the airport, saving you valuable time.

Have a stress-free travel experience: JODOGO's experienced and professional staff will take care of all the details of your airport experience, so you can relax and enjoy your trip.

Get personalized attention: JODOGO's staff will provide you with personalized attention and assistance, ensuring that your needs are met.

Enjoy a variety of services: JODOGO offers a variety of services to meet your needs, including meet and greet, porter service, Fast Track check-in and security, and lounge access.

Benefit from competitive rates: JODOGO offers competitive rates for their services, making them an affordable option for travelers. Get 24/7 support: JODOGO is available 24/7 to help you with your travel needs.

why airport assist

Experience a smooth and efficient airport experience: JODOGO's staff is trained to provide a smooth and efficient airport experience for all travelers.

Feel confident and secure: JODOGO's staff is knowledgeable and experienced, so you can feel confident that you are in good hands.

Relax and enjoy your trip: With JODOGO's help, you can relax and enjoy your trip knowing that your airport experience will be taken care of.

FAQs for Airport Assistance

Booking your Kigali airport assistance with JODOGO is convenient and effortless. Here's how:

  1. Visit our website: Go to https://www.jodogoairportassist.com/airports/kigali-international-airport
  2. Fill out the online form: Provide your flight details, arrival/departure information, and desired services.
  3. Select your preferred payment method: We accept major credit cards and PayPal.
  4. Confirm your booking: Upon confirmation, you'll receive an email with all the details.

Our Meet and Greet service guarantees a smooth and stress-free airport experience in Kigali. A dedicated representative will greet you personally upon arrival or departure, assist with luggage handling, expedite your airport procedures, and escort you to your transportation or gate.

Our friendly customer support team is available 24/7 to answer your questions and assist you. Reach us by phone or WhatsApp at +1 (325) 225 5550

Yes, we offer wheelchair assistance at Kigali International Airport. Simply indicate your requirement when booking online, and we will ensure a wheelchair and trained personnel are available throughout your airport journey

The cost of our airport assistance services in Kigali depends on the chosen services, number of passengers, and your arrival/departure time. We offer competitive rates and transparent pricing. Visit our website or contact our customer support team for detailed pricing information.

Our fast track airport assistance service allows you to bypass regular queues and expedite your airport experience. This includes priority check-in, security clearance, and passport control.

Yes, we offer VIP concierge services at Kigali International Airport to provide a luxurious and personalized experience. Enjoy dedicated assistance with everything from luggage handling and expedited procedures to luxury transportation and personalized airport lounge access.

Additional Services:

  1. Kigali airport VIP Services
  2. Kigali Airport Fast Track
  3. Kigali Airport Special Assistance
  4. Kigali Airport Private Transfers
  5. Kigali Airport Personal Assistant

Please note: This FAQ content is intended to provide a general overview of our services at Kigali Airport. Visit our website for the latest information and specific details regarding our services and pricing.

For more information visit our website: https://www.jodogoairportassist.com/services