Optimus Business Transformation’s Post

Interesting reading... as Microsoft is stepping up more and more in the #digitalcommerce space with highly composable and interoperable business applications, Microsoft Dynamics 365 is a powerful platform that can help businesses fight #techdebt and achieve their goals. Our customers have seen an increase in #ROI by an additional average of 23% and a reduction in #TCO up to 60% when supplementing their existing #CX technology with the Microsoft platform. Our strong partnership-based relationship and the ability to integrate Dynamics 365 with other tools within and outside the Microsoft ecosystem provides a seamless and efficient platform to reimagine CX and beyond. #businessapplications #msftadvocate https://lnkd.in/dtiPYaUd

📈 In today's competitive landscape, 96% of customers might leave a brand due to poor service. From North America to APAC, businesses across the globe are harnessing the power of Microsoft Dynamics to transform their service experience. With AI and automation leading the charge, the future of personalized and efficient customer support is here! Dive into the "Global State of Customer Service Sophistication" whitepaper to discover how Microsoft Dynamics 365 is strategically positioned to redefine customer service in this digital age. 🚀 Ready to elevate your business with cutting-edge solutions? Don't navigate the digital transformation journey alone. Reach out to JourneyTEAM today and let our experts guide you every step of the way. Let's embark on this journey together! 🤝 #MicrosoftDynamics #CustomerService #BrandLoyalty #AIFuture #DigitalTransformation

⛳️ Fore! It's Masters Week, and We're Teed Up for Success! ⛳️ Just like a well-played round at Augusta, Microsoft's 2024 release wave 1 swung into action yesterday, unleashing a whole bag of goodies for Dynamics 365 and Power Platform. Talk about driving innovation straight down the fairway! 💼 With more power than a pro's swing and smoother processes than a perfect putt, Microsoft's 2024 release wave 1 is like scoring under par for your business. We're pumped to be your caddy on this journey to success! 💪🌐 At Pragmatiq, we're putting on our green jackets and getting in the swing of things! We're always looking to drive business success, and with Microsoft's latest innovations, we're ready to take our game to the next level. Ready to join us on the course? Let's tee up a chat about how we can drive your business forward! 🚀🔧 📈✨ #Microsoft #Dynamics365 #PowerPlatform #Innovation #AI #DigitalTransformation #Pragmatiq #BusinessSolutions

Ever felt like your small team needed a superhero boost to achieve BIG dreams? 🚀 Dive into Nick's hilarious journey as he unlocks the secret power of Microsoft Sales and Customer Insights Copilot to launch his new beverage! 🥤 From tiny team to infinite possibilities, see how you can redefine limits with Microsoft Sales Copilot and Customer Insights via Dynamics 365! 💡 --- Media: Tilre Media Talent: Nick Tangorra Partners: Omni Business Intelligence Solutions ("OBIS") | Microsoft #Microsoft #MicrosoftPartner #SalesCopilot #CustomerInsights #Dynamics365 #OBIS #DataAnalytics #Data #AI #GenAI #GenerativeAI #AI #ArtificialIntelligence #ERP #CRM #AIPowered #Sales #Marketing #Customization #B2B #B2C

Excited to share insights from the latest Microsoft Business Applications Launch Event: With Microsoft Sales Copilot, sellers can now receive real-time AI-powered analytics creating new ways to discover, visualise and interact with business data through natural language. The vision is to create finely-tuned models for each customer where Sales Copilot can anticipate their needs, personalise communications, and suggest relevant products or services in real-time. This vision holds the potential to revolutionise CRM systems, driving higher levels of engagement, satisfaction, and loyalty. Can't wait to witness the impact of this technology in commerce and business strategy!

Customers have changed more than we realize. They have a ton of access to information via social and digital channels, and they use it to make better, more informed decisions. How has selling changed as clients' research and engagement capabilities have become more digital and advanced? To compete effectively, businesses must take a more holistic approach to accelerate revenue outcomes by transforming selling with an intelligent, comprehensive digital sales collaboration platform. Tools like Dynamics 365, Office 365, Azure, and Power Platform work to integrate data and AI. Review the infographic to learn how Microsoft is approaching digital sales to integrate marketing, commerce, and sales to deliver modern customer experiences.

Understanding customer data is critical to being competitive in today’s markets. Your customers have lots of data but need help turning it into actionable insights. 📊 According to a compelling case study from Microsoft, organisations leveraging customer behaviour data to derive insights outperform their peers by a staggering 85% in sales growth. The impact is clear: understanding your customers empowers strategic decision-making and fosters unparalleled business success. How? 👉Microsoft Dynamics 365 is a customer data platform that brings together transactional, behavioural, and demographic data for a complete view of customers. Logixal, as a trusted partner of Microsoft, offers Microsoft Dynamics 365, which will guide your business towards:   ✅ Connect with customers on your terms. ✅ Predict customer intent to deliver the right content at the right moment. ✅ Deliver connected experiences across every customer touchpoint.   Calling all UK businesses 📞 if you are looking for personalised experiences in times of change like the below one, stay connected with Logixal at – info@logixal.co.uk by embracing the power of Microsoft Dynamics 365 and Logixal's expertise.   #MicrosoftDynamics365 #Logixal #BusinessTransformation #ConnectedExperiences