It is apparent that when people buy goods from online websites like Temu (Tee-moo), they are looking for lower prices and discounts. The promotional campaign promising free credits and many gifts for inviting as many friends and family to the app as possible allowed the app’s boom. Thus making it one of the most downloaded apps on Google and Apple App Stores.
Though garnering massive popularity quickly, Temu Shipping has seen some hiccups, marring its popularity. In this article, we will discuss crucial things about this app, including Temu shipping time and more.
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Part 1. What is Temu? Is it Legit?
The primary reason why most users would ask this question is due to the pricing dynamics of Temu and some negative reviews from customers. Temu is an American supplier and shopping website of its parent Pinduoduo, a Chinese e-commerce giant. It supplies customers’ orders to the US through 3rd party shipping and thus reducing Temu shipping cost.
Due to the reduced costs, and immense popularity, Temu had issues delivering products because of an influx of orders. Even after refunding money and giving customers credit, it earned a slight distrust from customers because of the delay in Temu Shipping orders. Still, Temu is a legit website supported by legal documentation in the US and backed by a Chinese e-commerce giant.
Part 2. Temu shipping time – How Long Does it Take?
Let’s learn about how sound is Temu shipping time and what cost-saving you can do.
Temu Shipping Time
Their website promises free delivery on most orders, and your package will be delivered in 5-25 days, but most users have received their orders within two weeks. In comparison, some users have also shared receiving their orders within 3-5 days, possibly due to the product being available in a US warehouse.
You need to pay $12.90 for express shipping to receive it earlier, but you need to check first on the buyout page because, for some orders, the warehouse may need up to 3 days to arrange the product. If your order is more than $129, you get free express shipping, thus further reducing Temu shipping time and cost.
What Express Carriers Does Temu Use?
As Temu is a Boston-based company, it works with top carriers in the US, like China Post, USPS, UPS, FedEx, DHL, etc., even if most of its products come from Chinese warehouses and factories. They ensure your products are delivered on time, which you can track through their app or website through your tracking number.
When you are tracking your package, you can see the local carrier mentioned, which you can directly call at their given numbers to confirm the delivery situation of your package.
Temu Shipping Policy
Temu Shipping goes into detail, explaining what you need to do to ensure the timely delivery of your products. Ensure you have provided the proper address and the PO box for accurate delivery. Some local carriers will require a signed form to confirm delivery providing more security.
Most of the time, it takes up to 3 days for your package to get ready for dispatch, and delivery starts after that period. The Temu shipping timemay get delayed due to the availability of flights, and weather conditions, among many other factors, so be patient.
Buyer Reviews
Many 5-star reviews from Temu customers have praised the pricing and availability of numerous products. There have been many customers who have experienced either delays in their shipping or no shipping at all. These issues were created during peak times, causing a shortage of items. Due to this shortage, Temu had to cancel many customers’ orders and refund them the money.
Part 3. Temu Shipping Cost
Most products give you free shipping, reducing Temu shipping costs from more customers buying them. However, standard shipping can take up to 25 days for delivery. But if you cannot wait long, you can utilize their express shipping by paying extra.
For just $12.90, you can get on the fast track and get the product within two weeks and sometimes even 2-3 days. The best thing about express shipping is that you don’t need to pay the Temu shipping cost if you make a purchase of more than $129. Furthermore, if your products aren’t delivered during the time promised at the time of checkout, you get store credits to add to your next shopping further reducing costs.
Part 4. Where Does Temu Ship from?
Most of the products you see on Temu are directly shipped from Chinese suppliers and factories, while some can be shipped within the US. Some third-party suppliers have set up warehouses to facilitate the timely shipping of many products.
But Temu prefers shipping directly to their customers utilizing local carriers like DHL, UPS etc., providing another level of security. There have been many instances where there have been issues with timely delivery and even return of the products to China.
So if you want to avoid similar situations in international delivery and have the best experience, you should choose the best Temu Shipping partner, such as NextSmartShip, to experience the best Next Smart Fulfillment and that too, today.
What Does NextSmartShip Offer?
A growing business is as simple as fulfilling your orders on time with minimal costs utilizing the best technology and Smart Shipping approach. When your team is passionate about making e-commerce fulfilment look easy, you get the following benefits.
- Store Integration –With the help of innovative technology, your products can now be automatically imported.
- Seamless Order –You don’t need to worry, as NextSmartShip will deliver your products to your customers.
- Extensive Warehouses –With our global warehousing, you can route your products worldwide without the hassle of contracting many 3PL companies.
- Shipping and Packing –No need to worry as we do all the packing according to local laws and safety protocols, directly delivering to your valued customer.
- Tailored For Any Business –We give you multiple options like direct-to-customer support and even crowd-funded product delivery to any of your customers worldwide. So contact us today if you are a budding or growing business and need our professional support.
Part 5. Temu Return Shipping Policy
If you aren’t satisfied with your product and want to return it within the approved time period, please follow these step
s to make a timely return.
- Open the Temu app and go to your orders.
- Choose the appropriate product’s order and press the “Return” button.
- Depending on the product type, you may need to provide additional information and the reason for the return.
- Press next after you have provided the information.
- Here you can select the “Refund” option if your product isn’t delivered or the supplier can’t procure your product.
- Once you are done, click or press “Submit.”
- The product can quickly be returned within 90 days of purchase, free of charge. Remember that this is allowed for the first time you return for every order.
- Customer care will provide you with a Return Label digitally, which you must print and paste on the product package.
- Please return the product package to the nearest carrier, such as USPS or UPS, or ask them to have it picked up.
- You are done with the Return process.
Once the product has been successfully returned, Temu’s financial department will immediately release your funds. Remember, each subsequent order returned will cost you $7.99 for each item returned as Temu shipping cost.
Once you have processed the return procedure and have printed the Return Slip, you need to deliver it to your local carrier within 14 days for timely processing.
Remember that you cannot return items worn with used, damaged by use and free gifts. For more information, visit Temu’s Return Policy Page.
Conclusion
By utilizing mass production and supplier competition, Temu has wooed many customers with its excellent prices and cost dynamics. They have also garnered much attention with their free credit tactics. Though they were initially ready for customer fulfilment due to a massive number of orders, they have regained some of their bad reviews by streamlining their process.
So if you are a startup and growing business, don’t make the mistake of not teaming up with a 3PL like NextSmartShip, which provides the best fulfilment policies and experience.
