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© Everbridge, Inc. Confidential & Proprietary. 1
SAGA for When
Every Second
Counts
Vincent Geffray
Everbridge/Techwan
October 7th, 2021
The Technology to Help Keep
People Safe
© Everbridge, Inc. Confidential & Proprietary. 2
Joining Forces to Build a Champion in Public Safety
© Everbridge, Inc. Confidential & Proprietary. 3
End-to-end Public Safety Solution
INCIDENT MANAGEMENT
Command & Control
SOP/EOP
Resource Management
Situational Awareness
Residents, Citizens,
Tourists, Visitors,
First Responders
Monitoring
Natural disaster
Manmade disaster
Civil unrest, Intrusion
Terrorist attack
VISIBILITY & AWARENESS
Emergency Calls
e-call to ECC, PSAP
Cell Broadcast
ALL Mobile device (No Opt-in, GDPR)
CRITICAL COMMUNICATIONS
Location-based SMS
Multi-agency incident coordination
© Everbridge, Inc. Confidential & Proprietary. 4
1. National Security Services
+ Ministry of interior, Army, National Police, Border Protection
+ Civil Protection, Civil Defense, Emergency Management
2. Emergency Care, Fire, Law Enforcement
3. Municipalities and Regions
+ Large urban areas/metropolis
+ Special large events (World Cup, Olympic Games, Music
Festivals)
4. Public and Private Security Services
+ Transport Security Department, Airports, Universities, Hospitals
+ Amusement parcs, Enterprise campus (Pharma)
Who We Work With? How SAGA Helps?
Manage Major Crisis
Manage Incidents/Operations
Optimize, Prioritize, Dispatch
Resources
Plan for big events
Manage Emergencies
© Everbridge, Inc. Confidential & Proprietary. 5
Streamline Emergencies & Accelerate the Response
SAGA for:
• Emergency Call Handling and Management
• Multi-agency collaboration and engagement
• Intelligent Resource Mobilisation ​
• Visual Situational Awareness, report, dashboard
Why?
• Improve Medical Emergency
Efficiency
• Optimise Resource Utilisation
• Patient Benefits
© Everbridge, Inc. Confidential & Proprietary. 6
Optimize Your Municipality Operations
SAGA for:
• Special event planning (Sport, Music..)
• Receive and manage intervention requests (vandalism,
clean-up, special event)
• Quickly mobilize or plan, schedule, prioritize ​
• Track activity, report,
• Communicate with the public
Why?
• Increase your municipality
teams’ efficiency
• Increase citizens’ satisfaction
© Everbridge, Inc. Confidential & Proprietary. 7
Your Command & Control Center – National or Local
• SAGA for:
• Receive and manage intervention requests (#17)
• Call qualification, information taking
• Resource allocation, Dispatch, information
sharing, feedback from the field
• Communicate with the public
• Real-time operation monitoring by command ranks
• Post-event review
Why?
• Improve teams’ efficiency
• Increase citizens’ satisfaction
© Everbridge, Inc. Confidential & Proprietary. 8
Largest Command and Control Deployment
Largest Command & Control room in the world
▪ Covers 516 540 km2
▪ 20 million calls per year
▪ 13 million incidents per year
▪ 80 000 mobiles device
▪ 14 000 desktops
▪ 6 000 concurrent users
© Everbridge, Inc. Confidential & Proprietary. 9
Building the European Champion for Public Safety
120+ Technical experts dedicated
to Public Warning, Public Safety
and Civil protection solutions
National Public Warning Presence in Europe
The
Netherlands
Greece
Norway
Sweden
Iceland
United
Kingdom
2018 2020
European leader for Location-
based SMS since 1998
European leader for Cell
Broadcast since 1996
European specialist in
public safety since 2000
2020
• Active member of International telco committees
• Co-defining new standards and technology innovations
Spain
© Everbridge, Inc. Confidential & Proprietary. 10
European Leader in Public Safety and Public Warning
+ Pioneer and on-
going innovator
+ End-to-end
Emergency and
Crisis Management
+ The Most
Experienced
Global Provider
ENGINEERED, BUILT
& SUPPORTED IN EU
COMPLIANT WITH
EECC ART 110
NO 3rd PARTY
DEPENDENCY
Trusted Global
Public Safety
Provider
23+ Countries WW on
each continent
+ Unified multi-
channel Population
Alerting
© Everbridge, Inc. Confidential & Proprietary. 11
Everbridge, a reliable partner with proven experience in Europe
National Public Warning Presence in Europe
The
Netherlands
Greece
Norway
Sweden
Iceland
United
Kingdom
Spain
Emergency and Crisis Management Presence in
Europe
Latvia
France Switzerland
Estonia
© Everbridge, Inc. Confidential & Proprietary. 12
On-going Innovations for Continuous Improvement
Leverage Artificial Intelligence to Improve:
1. The early detection of vital emergencies
2. The emergency resources utilisation
© Everbridge, Inc. Confidential & Proprietary. 13
Thank You,
Questions?
© Everbridge, Inc. Confidential & Proprietary. 14
Product Innovation - Everbridge/Techwan
Conseiller du Commerce Extérieur de la France
Vincent Geffray

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EENA 2021: Industry session by Techwan, an Everbridge company - SAGA for When Every Second Counts

  • 1. © Everbridge, Inc. Confidential & Proprietary. 1 SAGA for When Every Second Counts Vincent Geffray Everbridge/Techwan October 7th, 2021 The Technology to Help Keep People Safe
  • 2. © Everbridge, Inc. Confidential & Proprietary. 2 Joining Forces to Build a Champion in Public Safety
  • 3. © Everbridge, Inc. Confidential & Proprietary. 3 End-to-end Public Safety Solution INCIDENT MANAGEMENT Command & Control SOP/EOP Resource Management Situational Awareness Residents, Citizens, Tourists, Visitors, First Responders Monitoring Natural disaster Manmade disaster Civil unrest, Intrusion Terrorist attack VISIBILITY & AWARENESS Emergency Calls e-call to ECC, PSAP Cell Broadcast ALL Mobile device (No Opt-in, GDPR) CRITICAL COMMUNICATIONS Location-based SMS Multi-agency incident coordination
  • 4. © Everbridge, Inc. Confidential & Proprietary. 4 1. National Security Services + Ministry of interior, Army, National Police, Border Protection + Civil Protection, Civil Defense, Emergency Management 2. Emergency Care, Fire, Law Enforcement 3. Municipalities and Regions + Large urban areas/metropolis + Special large events (World Cup, Olympic Games, Music Festivals) 4. Public and Private Security Services + Transport Security Department, Airports, Universities, Hospitals + Amusement parcs, Enterprise campus (Pharma) Who We Work With? How SAGA Helps? Manage Major Crisis Manage Incidents/Operations Optimize, Prioritize, Dispatch Resources Plan for big events Manage Emergencies
  • 5. © Everbridge, Inc. Confidential & Proprietary. 5 Streamline Emergencies & Accelerate the Response SAGA for: • Emergency Call Handling and Management • Multi-agency collaboration and engagement • Intelligent Resource Mobilisation ​ • Visual Situational Awareness, report, dashboard Why? • Improve Medical Emergency Efficiency • Optimise Resource Utilisation • Patient Benefits
  • 6. © Everbridge, Inc. Confidential & Proprietary. 6 Optimize Your Municipality Operations SAGA for: • Special event planning (Sport, Music..) • Receive and manage intervention requests (vandalism, clean-up, special event) • Quickly mobilize or plan, schedule, prioritize ​ • Track activity, report, • Communicate with the public Why? • Increase your municipality teams’ efficiency • Increase citizens’ satisfaction
  • 7. © Everbridge, Inc. Confidential & Proprietary. 7 Your Command & Control Center – National or Local • SAGA for: • Receive and manage intervention requests (#17) • Call qualification, information taking • Resource allocation, Dispatch, information sharing, feedback from the field • Communicate with the public • Real-time operation monitoring by command ranks • Post-event review Why? • Improve teams’ efficiency • Increase citizens’ satisfaction
  • 8. © Everbridge, Inc. Confidential & Proprietary. 8 Largest Command and Control Deployment Largest Command & Control room in the world ▪ Covers 516 540 km2 ▪ 20 million calls per year ▪ 13 million incidents per year ▪ 80 000 mobiles device ▪ 14 000 desktops ▪ 6 000 concurrent users
  • 9. © Everbridge, Inc. Confidential & Proprietary. 9 Building the European Champion for Public Safety 120+ Technical experts dedicated to Public Warning, Public Safety and Civil protection solutions National Public Warning Presence in Europe The Netherlands Greece Norway Sweden Iceland United Kingdom 2018 2020 European leader for Location- based SMS since 1998 European leader for Cell Broadcast since 1996 European specialist in public safety since 2000 2020 • Active member of International telco committees • Co-defining new standards and technology innovations Spain
  • 10. © Everbridge, Inc. Confidential & Proprietary. 10 European Leader in Public Safety and Public Warning + Pioneer and on- going innovator + End-to-end Emergency and Crisis Management + The Most Experienced Global Provider ENGINEERED, BUILT & SUPPORTED IN EU COMPLIANT WITH EECC ART 110 NO 3rd PARTY DEPENDENCY Trusted Global Public Safety Provider 23+ Countries WW on each continent + Unified multi- channel Population Alerting
  • 11. © Everbridge, Inc. Confidential & Proprietary. 11 Everbridge, a reliable partner with proven experience in Europe National Public Warning Presence in Europe The Netherlands Greece Norway Sweden Iceland United Kingdom Spain Emergency and Crisis Management Presence in Europe Latvia France Switzerland Estonia
  • 12. © Everbridge, Inc. Confidential & Proprietary. 12 On-going Innovations for Continuous Improvement Leverage Artificial Intelligence to Improve: 1. The early detection of vital emergencies 2. The emergency resources utilisation
  • 13. © Everbridge, Inc. Confidential & Proprietary. 13 Thank You, Questions?
  • 14. © Everbridge, Inc. Confidential & Proprietary. 14 Product Innovation - Everbridge/Techwan Conseiller du Commerce Extérieur de la France Vincent Geffray