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Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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Hanoi, 8 August 2019 – Vietnam Airlines regrets to announce that due to the impact of tropical storm Lekima in Taiwan, we will reschedule flights departing to/from Taiwan Taoyuan International Airport from 8 to 10 August 2019.
Accordingly, flights VN578 Hanoi - Taipei, VN570 Ho Chi Minh City - Taipei on 8 August; flights between Hanoi, Ho Chi Minh City and Taipei VN571, VN576, VN577, VN579 on 9 August will be cancelled.
Flights departing from Hanoi, Ho Chi Minh City to Taipei on the evening of 9 August will be postponed until morning of 10 August. VN578 will depart from Hanoi at 2:30AM on Airbus A350 instead of Airbus A321. VN570 will depart from Ho Chi Minh City at 5:00AM on 10 August. Vietnam Airlines will deploit Airbus A350 with larger capacity instead of A321 on VN572, VN571 to accomodate all passengers travelling between Ho Chi Minh City - Taipei on 10 August.
Passengers travelling to/from Taipei are advised to update latest information pertaining to the weather and flight status and reschedule travel plan accordingly.
We appreciate your continued patronage and apologize for any inconvenience caused to affected passengers.
Please check your flight status by vising Vietnam Airlines’ official Facebook page at www.facebook.com/VietnamAirlines, Vietnam Airlines' website www.vietnamairlines.com, or contact agents nationwide and Customer Service at 1900 1100 (call within Vietnam) or +84 24 38320320 (call from abroad).
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