Air Operator Certificate (AOC) - CAA

AIR OPERATOR CERTIFICATE (AOC) GUIDE 

COMMERCIAL AIR OPERATIONS 

(PCAAD-617) 

MANUAL 

VERSION : 3.0 

DATE OF IMPLEMENTATION : 03-01-2011 

OFFICE OF PRIME INTEREST : Flight Standards Directorate (FSD) 

03/01/2011 MNL-005-FSXX-3.0

PREPARED BY 

AOC GUDIE – COMMERCIAL AIR OPERATIONS (PCAAD-617) 

NAME DESIGNATION SIGNATURE 

Flight Standards Directorate 

Air Carrier Branch 

- 03.12.2010 

REVIEWED BY All Flight Inspectors - 22.12.2010 

VERIFIED BY Capt. Naveed Ahmed Aziz DFS 28.12.2010 

APPROVED BY Capt. Nadeem Khan Yousufzai DG, PCAA 31.12.2010 

TYPE OF DOCUMENT MANUAL (MNL) 

STATUS OF 

DOCUMENT 

CONTROLLED 

Note: This document is to be placed in the master file of the Flight Standards Directorate, 

after the signature of the approving authority. 

Note: Cabin Crew Member(s) to be read as Cabin Crew Member(s) / Cabin Attendant(s). 

Note: Flight Operations Officer(s) to be read as Flight Operations Officer(s) / Flight 

Despatcher(s). 

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RECORDS OF REVISIONS AND AMENDMENTS 

REVISIONS AMENDMENTS 

No. 

Date 

Applicable 

Date 

Entered 

Entered by No. Date of Issue 

Date 

Entered 

01 20.07.1999 20.07.1999 CFS 

02 10.02.2003 10.02.2003 CFS 

03 03.01.2011 03.01.2011 DFS 

Entered 

by 

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FOREWORD 

Chapter 1 

GENERAL 


TABLE OF CONTENTS 

1.1 REGULATORY DOCUMENTS 1-1 

1.2 PCAA OFFICES / CONTACTS 1-1 

1.3 FEE SCHEDULE / COST OF DOCUMENTS 1-2 

Chapter 2 

REGULATORY REQUIREMENTS FOR AIR OPERATOR CERTIFICATE (AOC) 

2.1 GENERAL 2-1 

2.2 REGULATORY REQUIREMENT TO HOLD AN AOC 2-1 

2.3 ELIGIBILITY FOR ISSUANCE OF AN AOC 2-2 

2.4 OPERATORS OBLIGATIONS 2-3 

2.5 VALIDITY OF AN AOC 2-3 

2.6 AIRWORTHINESS REQUIREMENTS / MAINTENANCE ARRANGEMENTS 2-4 

2.7 AIRCRAFT REGISTRATION REQUIREMENTS 2-4 

2.8 OPERATION WITH LEASED AIRCRAFT 2-4 

2.9 TRAINING OF PCAA INSPECTORS 2-4 

2.10 PCAA SAFETY OVERSIGHT FUNCTIONS 2-5 

2.11 CHARGES FOR VARIOUS CHECKS / INSPECTION 2-5 

2.12 CORRESPONDENCE WITH PCAA 2-5 

Chapter 3 

INITIAL ISSUE OF AIR OPERATOR CERTIFICATE (AOC) 


3.2 PRE-APPLICATION PHASE 3-1 

3.2.1 PRE-APPLICATION STATEMENT OF INTENT 3-2 

3.2.2 PRE-APPLICATION MEETING 3-2 

3.2.3 PROVISION OF ESTIMATE 3-3 

3.2.4 DECISION TO PROCEED 3-3 

3.3 FORMAL APPLICATION PHASE 3-3 

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3.3.1 GENERAL 3-3 

3.3.2 CONTENTS OF FORMAL APPLICATION 3-3 

3.3.3 ATTACHMENTS TO BE SUBMITTED ALONGWITH THE APPLICATION 3-4 

3.3.4 CERTIFICATION TEAM 3-5 

3.3.5 FORMAL APPLICATION MEETING 3-6 

3.4 PRELIMINARY FINANCIAL, ECONOMIC AND LEGAL ASSESSMENT PHASE 3-6 

3.5 PRELIMINARY TECHNICAL ASSESSMENT - DOCUMENT EVALUATION PHASE 3-7 

3.5.1 OPERATIONS MANUAL 3-7 

3.5.2 QUALIFICATION OF MANAGEMENT PERSONNEL 3-9 

3. 6 THE PRE-CERTIFICATION INSPECTION PHASE 3-11 

3.6.1 ORGANIZATIONS AND ADMINISTRATION 3-12 

3.6.2 ADMINISTRATIVE FACILITIES 3-12 

3.6.3 OFFICE ACCOMMODATION 3-12 

3.6.4 TECHNICAL LIBRARY 3-12 

3.6.5 CREW SCHEDULING 3-13 

3.6.6 CREW ROOM 3-13 

3.6.7 OPERATIONAL CONTROL (FLIGHT DESPATCH) 3-13 

3.6.8 FLIGHT DATA MONITORING / ANALYSIS 3-14 

3.6.9 SAFETY MANAGEMENT SYSTEM 3-14 

3.6.10 LOAD CONTROL 3-14 

3.6.11 GROUND HANDLING FACILITIES 3-15 

3.6.12 TRAINING PROGRAMME INSPECTIONS 3-15 

3.6.13 TRAINING FACILITIES / TRAINING AIDS INSPECTION 3-16 

3.6.14 INSPECTION OF RECORDS 3-16 

3.6.15 EVALUATION OF AIRCRAFT 3-17 

3.6.16 CATERING FACILITIES 3-17 

3.6.17 INSPECTION OF OPERATING PORTS / FEEDER STATIONS 3-17 

3.6.18 PROVING TESTS / FLIGHTS 3-17 

3.6.19 EMERGENCY EVACUATION / DITCHING DRILLS 3-18 

3.6.20 AIRWORTHINESS AND LICENSING REQUIREMENTS 3-19 

3.6.21 OBSERVATION DURING PRE AOC INSPECTION 3-19 

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3.7 AIR OPERATOR CERTIFICATE ISSUE PHASE 3-19 

Chapter 4 

3.7.1 CERTIFICATION REPORT 3-19 

3.7.2 FINAL VERSION OF OPERATIONS SPECIFICATIONS 3-19 

3.7.3 FINAL VERSION OF COMPLIANCE STATEMENT 3-19 

3.7.4 ISSUE OF "THE AOC" 3-19 

3.7.5 ISSUE OF OPERATIONS SPECIFICATIONS 3-19 

3.7.6 APPLICATION NOT READY FOR CERTIFICATION 3-19 

3.7.7 VARIATION OF AN AOC 3-20 

3.7.8 ADDITION / REMOVAL OF AN AIRCRAFT TO / FROM OPS. SPECS. 3-20 

3.7.9 WITHHOLDING, SUSPENSION AND CANCELLATION OF AOC 3-20 

AERIAL WORK / CHARTER OPERATIONS SPECIFIC REQUIREMENTS 

4.1 APPLICABILITY 4-1 

4.2 REQUIREMENT OF CHIEF PILOT / GM OPERATIONS 4-1 

4.2.1 CHIEF PILOT 4-1 

4.2.2 MINIMUM QUALIFICATION / EXPERIENCE - CP / GM OPERATIONS 4-1 

4.2.3 APPROVAL 4-1 

4.2.4 DUTIES AND RESPONSIBILITIES 4-2 

4.3 AIRCRAFT FLIGHT CREW 4-2 

4.3.1 FLIGHT CREW COMPOSITION 4-2 

4.3.2 FLIGHT CREW MEMBER EMERGENCY DUTIES 4-3 

4.4 TRAINING PROGRAM 4-3 

4.5 PILOT PROFICIENCY CHECKS 4-3 

Chapter 5 

FLYING SCHOOL - SPECIFIC REQUIREMENTS 


5. 2 AOC ISSUE PROCESS 5-1 

5.3 RESPONSIBILITIES OF FTO / FS 5-1 

5.4 MANAGEMENT AND STAFFING 5-2 

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5.5 SURPERVISORY STAFF REQUIREMENTS 5-2 

5.5.1 CHIEF FLYING INSTRUCTOR (CFI) 5-2 

5.5.2 ADDITIONAL RESPONSIBILITIES OF CFI 5-3 

5.5.3 CHIEF GROUND INSTRUCTOR (CGI) 5-3 

5.5.4 FLIGHT INSPECTORS (FI) 5-3 

5.6 TRAINING AIRCRAFT 5-4 

5.7 TRAINING MANUAL AND OPERATIONS MANUAL 5-4 

5.8 FLIGHT CHECKS 5-4 

5.9 GROUND TRAINING ORGANIZATION (GTO) 5-4 

5.10 OPERATIONS FROM SATELLITE AERODROMES 5-5 

Chapter 6 

SURVEILLANCE / INSPECTIONS BY PCAA 


6. 2 OBJECTIVES OF PCAA SURVEILLANCE 6-1 

6.3 OPERATOR’S OBLIGATION 6-1 

6.4 SURVEILLANCE ACTIVITIES 6-1 

Chapter 7 

6.4.1 MAIN BASE INSPECTIONS 6-2 

6.4.2 EN-ROUTE COCKPIT INSPECTIONS 6-3 

6.4.3 CABIN EN-ROUTE INSPECTIONS 6-3 

6.4.4 STATION FACILITIES INSPECTIONS 6-4 

6.4.5 RAMP INSPECTIONS 6-4 

6.4.6 EMERGENCY EVACUATION DRILL 6-5 

6.4.7 DITCHING DRILL 6-5 

6.4.8 FLIGHT CREW PROFICIENCY AND COMPETENCY CHECKS 6-6 

RENEWAL OF AN AIR OPERATOR CERTIFICATE (AOC) 


7. 2 FORMAL APPLICATION FOR RENEWAL 7-1 

7.3 GENERAL CRITERIA FOR AOC RENEWAL 7-2 

7.4 AOC RENEWAL INSPECTION 7-2 

7.5 AOC ISSUE PHASE 7-3 

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APPENDICES 


APPENDIX – “A” AIR OPERATOR CERTIFICATE ISSUE / 

RENEWAL APPLICATION FORM APP. A-1 

APPENDIX – “B” PRE-REQUISITES FOR SUBMISSION OF 

FORMAL AOC APPLICATION APP. B-1 

APPENDIX – “C” PROCESS FLOW 0 ISSUANCE OF AOC APP. C-1 

APPENDIX – “D1” PRE-APPLICATION PHASE APP. D-1 

APPENDIX – “D2” FORMAL APPLICATION PHASE APP. D-2 

APPENDIX – “D3” DOCUMENT EVALUATION & PRE- 

CERTIFICATION INSPECTION PHASES APP. D-3 

APPENDIX – “D4” AOC ISSUE / RENEWAL PHASE APP. D-4 

APPENDIX – “E” AOC ISSUE / RENEWAL INSPECTION 

CHECKLIST APP. E-1 

APPENDIX – “F” APPLICATION FOR APPROVAL OF 

CHIEF PILOT APP. F-1 

APPENDIX – “G” TYPES OF AERIAL WORK / RATINGS & 

CHARTER OPERATIONS APP. G-1 

APPENDIX – “H” BASE INSPECTION - AERIAL WORK / 

CHARTER / FLYING SCHOOL APP. H-1 

APPENDIX – “J” ESSENTIAL KNOWLEDGE FOR CFI / CP APP. J-1 

APPENDIX – “K” OPERATIONS AUDIT CHECKLIST APP. K-1 

APPENDIX – “L” FSD SERVICE REQUEST FORM APP. L-1 

APPENDIX – “M” CONFIRMATION REQUEST APP. M-1 

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FOREWORD 

This manual contains the Policies, Procedures, Processes and Guidelines concerning issue and renewal 

of Air Operator Certificate. It has been prepared as a guidance tool for the information of 

person(s)/organization having acquired an appropriate license and are intending to apply for an Air 

Operator Certificate (AOC). This manual may well be used by the AOC holders for provision of latest 

information concerning renewal of their AOC. 

The information contained herein reflects the current legislative requirements, procedures and processes. 

These requirements and the procedures are subject to change, therefore, applicants are cautioned to 

ensure, before committing themselves to any course of action, that they are using a current version of this 

guide. 

Throughout this guide there are references to "inspectors". Inspector is a generic term used to refer to any 

one of the following officers; Flight Operations Inspector (Captains), Flight Operations Inspector (Flight 

Engineer), Ground Operations Inspector (cabin safety and/or Technical), Airworthiness Officer or Surveyor, 

as the situation may dictate. 

This guide contains reference to various requirements, which a potential operator must satisfy before 

qualifying for the issue of an AOC, or that the holder of an AOC must satisfy before the AOC can be 

renewed. The Authority for imposing those requirements is to be found in the individual source document; 

this guide merely compiles the information in a single set of pages for ease of reference. Where there is a 

difference between the guide and the relevant source documents(s), the source document prevails. 

Dated:03 rd January, 2011. 

(CAPT. NAVEED AHMED AZIZ) 

Director Flight Standards 

Pakistan Civil Aviation Authority 

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1. DEFINITIONS 


GLOSSARY OF TERMS AND 

ABBREVIATIONS/ACRONYMS 

When the following terms are used in this document, they have the following meanings: 

a) Accelerate-stop distance available (ASDA). The length of the take-off run available plus 

the length of stop way, if provided; 

b) Aerial work. An aircraft operation in which an aircraft is used for specialized services such 

as agriculture, construction, photography, surveying, observation and patrol, search and 

rescue, aerial advertisement, etc; 

c) Aerodrome. A defined area on land or water (including any buildings, installations and 

equipment) intended to be used either wholly or in part for the arrival, departure and 

surface movement of aircraft; 

d) Aerodrome operating minima. The limits of usability of an aerodrome for: 

i) Take-off, expressed in terms of runway visual range and/or visibility and, if 

necessary, cloud conditions; 

ii) Landing in precision approach and landing operations, expressed in terms of 

visibility and/or runway visual range and decision altitude/height (DA/H) as 

appropriate to the category of the operation; 

iii) Landing in approach and landing operations with vertical guidance, expressed in 

terms of visibility and/or runway visual range and decision altitude/height (DA/H); 

and 

iv) Landing in non-precision approach and landing operations, expressed in terms of 

visibility and/or runway visual range, minimum descent altitude/height (MDA/H) and, 

if necessary, cloud conditions. 

e) Aeroplane. A power-driven heavier-than-air aircraft, deriving its lift in flight chiefly from 

aerodynamic reactions on surfaces which remain fixed under given conditions of flight; 

f) Aircraft. Any machine that can derive support in the atmosphere from the reactions of the 

air other than the reactions of the air against the earth’s surface; 

g) Aircraft operating manual. A manual, acceptable to PCAA, containing normal, abnormal 

and emergency procedures, checklists, limitations, performance information, details of the 

aircraft systems and other material relevant to the operation of the aircraft. The aircraft 

operating manual is also a part of the operations manual; 

h) Air operator certificate (AOC). A certificate authorizing an operator to carry out specified 

commercial air transport operations; 

i) Alternate aerodrome. An aerodrome to which an aircraft may proceed when it becomes 

either impossible or inadvisable to proceed to or to land at the aerodrome of intended 

landing. Alternate aerodromes include the following: 

i) Take-off alternate. An alternate aerodrome at which an aircraft can land should this 

become necessary shortly after take-off and it is not possible to use the aerodrome 

of departure; 

ii) En-route alternate. An aerodrome at which an aircraft would be able to land after 

experiencing an abnormal or emergency condition while en route; 

iii) ETOPS en-route alternate. A suitable and appropriate alternate aerodrome at 

which an aeroplane would be able to land after experiencing an engine shutdown or 

other abnormal or emergency condition while en route in an ETOPS operation; 

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iv) Destination alternate. An alternate aerodrome to which an aircraft may proceed 

should it become either impossible or inadvisable to land at the aerodrome of 

intended landing. 

Note: The aerodrome from which a flight departs may also be an en-route or a 

destination alternate aerodrome for that flight. 

j) Altimetry system error (ASE). The difference between the altitude indicated by the 

altimeter display, assuming a correct altimeter barometric setting, and the pressure 

altitude corresponding to the undisturbed ambient pressure; 

k) Approach and landing operations using instrument approach procedures. 

Instrument approach and landing operations are classified as follows: 

i) Non-precision approach and landing operations. An instrument approach and 

landing which utilizes lateral guidance but does not utilize vertical guidance; 

ii) Approach and landing operations with vertical guidance. An instrument approach 

and landing which utilizes lateral and vertical guidance but does not meet the 

requirements established for precision approach and landing operations; 

iii) Precision approach and landing operations. An instrument approach and landing 

using precision lateral and vertical guidance with minima as determined by the 

category of operation; 

Note: Lateral and vertical guidance refers to the guidance provided either by a groundbased 

navigation aid or computer generated navigation data. 

iv) Categories of precision approach and landing operations are: 

• Category I (CAT I) operation. A precision instrument approach and landing with 

a decision height not lower than 60 m (200 ft) and with either a visibility not less 

than 800 m or a runway visual range not less than 550 m; 

• Category II (CAT II) operation. A precision instrument approach and landing with 

a decision height lower than 60 m (200 ft), but not lower than 30 m (100 ft), and 

a runway visual range not less than 350 m; 

• Category IIIA (CAT IIIA) operation. A precision instrument approach and landing 

with a decision height lower than 30 m (100 ft) or no decision height; and a 

runway visual range not less than 200 m; 

• Category IIIB (CAT IIIB) operation. A precision instrument approach and landing 

with a decision height lower than 15 m (50 ft) or no decision height; and a 

runway visual range less than 200 m but not less than 50 m; 

• Category IIIC (CAT IIIC) operation. A precision instrument approach and landing 

with no decision height and no runway visual range limitations; 

Note: Where decision height (DH) and runway visual range (RVR) fall into different 

categories of operation, the instrument approach and landing operation would be 

conducted in accordance with the requirements of the most demanding category 

(e.g. an operation with a DH in the range of CAT IIIA but with an RVR in the range 

of CAT IIIB would be considered a CAT IIIB operation or an operation with a DH in 

the range of CAT II but with an RVR in the range of CAT I would be considered a 

CAT II operation); 

l) Area navigation (RNAV). A method of navigation which permits aircraft operation on any 

desired flight path within the coverage of ground- or space-based navigation aids or within 

the limits of the capability of self-contained aids, or a combination of these; 

Note: Area navigation includes performance-based navigation as well as other 

operations that do not meet the definition of performance-based navigation. 

m) Cabin crew member. A crew member who performs, in the interest of safety of 

passengers, duties assigned by the operator or the Pilot-in-Command of the aircraft, but 

who shall not act as a flight crew member; 

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n) Commercial air transport operation. An aircraft operation involving the transport of 

passengers, cargo or mail for remuneration or hire; 

o) Configuration deviation list (CDL). A list established by the organization responsible for 

the type design with the approval of the State of Design which identifies any external parts 

of an aircraft type which may be missing at the commencement of a flight, and which 

contains, where necessary, any information on associated operating limitations and 

performance correction; 

p) Crew member. A person assigned by an operator to duty on an aircraft during a flight duty 

period; 

q) Cruise relief pilot. A flight crew member who is assigned to perform pilot tasks during 

cruise flight, to allow the Pilot-in-Command or a co-pilot to obtain planned rest; 

r) Cruising level. A level maintained during a significant portion of a flight; 

s) Dangerous goods. Articles or substances which are capable of posing a risk to health, 

safety, property or the environment and which are shown in the list of dangerous goods in 

the Technical Instructions or which are classified according to those Instructions; 

t) Decision altitude (DA) or decision height (DH). A specified altitude or height in the 

precision approach or approach with vertical guidance at which a missed approach must 

be initiated if the required visual reference to continue the approach has not been 

established; 

Note 1: Decision altitude (DA) is referenced to mean sea level and decision height (DH) is 

referenced to the threshold elevation. 

Note 2: The required visual reference means that section of the visual aids or of the 

approach area which should have been in view for sufficient time for the pilot to 

have made an assessment of the aircraft position and rate of change of position, 

in relation to the desired flight path. In Category III operations with a decision 

height the required visual reference is that specified for the particular procedure 

and operation. 

Note 3: For convenience where both expressions are used they may be written in the form 

‘decision altitude/ height’ and abbreviated ‘DA/H’. 

u) Duty. Any task that flight or cabin crew members are required by the operator to perform, 

including, for example, flight duty, administrative work, training, positioning and standby 

when it is likely to induce fatigue; 

v) Duty period. A period which starts when flight or cabin crew members are required by an 

operator to report for or to commence a duty and ends when that person is free from all 

duties; 

w) Emergency locator transmitter (ELT). A generic term describing equipment which 

broadcast distinctive signals on designated frequencies and, depending on application, 

may be automatically activated by impact or be manually activated. An ELT may be any of 

the following: 

i) Automatic fixed ELT (ELT(AF)). An automatically activated ELT which is 

permanently attached to an aircraft; 

ii) Automatic portable ELT (ELT(AP)). An automatically activated ELT which is rigidly 

attached to an aircraft but readily removable from the aircraft; 

iii) Automatic deployable ELT (ELT(AD)). An ELT which is rigidly attached to an 

aircraft and which is automatically deployed and activated by impact, and, in some 

cases, also by hydrostatic sensors. Manual deployment is also provided; 

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iv) Survival ELT (ELT(S)). An ELT which is removable from an aircraft, stowed so as 

to facilitate its ready use in an emergency, and manually activated by survivors. 

x) Fatigue. A physiological state of reduced mental or physical performance capability 

resulting from sleep loss or extended wakefulness and/or physical activity that can impair 

a crew member’s alertness and ability to safely operate an aircraft or perform safety 

related duties; 

y) Flight duty period. A period which commences when a flight or cabin crew member is 

required to report for duty that includes a flight or a series of flights and which finishes 

when the aeroplane finally comes to rest and the engines are shut down at the end of the 

last flight on which he/she is a crew member; 

z) Flight crew member. A licensed crew member charged with duties essential to the 

operation of an aircraft during a flight duty period; 

aa) Flight data analysis. A process of analysing recorded flight data in order to improve the 

safety of flight operations; 

bb) Flight duty period. The total time from the moment a flight crew member commences 

duty, immediately subsequent to a rest period and prior to making a flight or a series of 

flights, to the moment the flight crew member is relieved of all duties having completed 

such flight or series of flights; 

cc) Flight manual. A manual, associated with the certificate of airworthiness, containing 

limitations within which the aircraft is to be considered airworthy, and instructions and 

information necessary to the flight crew members for the safe operation of the aircraft; 

dd) Flight operations officer/flight dispatcher. A person designated by the operator to 

engage in the control and supervision of flight operations, whether licensed or not, suitably 

qualified in accordance with Annex 1, who supports, briefs and/or assists the Pilot-in- 

Command in the safe conduct of the flight; 

ee) Flight plan. Specified information provided to air traffic services units, relative to an 

intended flight or portion of a flight of an aircraft; 

ff) Flight recorder. Any type of recorder installed in the aircraft for the purpose of 

complementing accident/incident investigation; 

gg) Flight safety documents system. A set of interrelated documentation established by the 

operator, compiling and organizing information necessary for flight and ground operations, 

and comprising, as a minimum, the operations manual and the operator’s maintenance 

control manual; 

hh) Flight simulation training device. Any one of the following three types of apparatus in 

which flight conditions are simulated on the ground: 

i) A flight simulator, which provides an accurate representation of the flight deck of a 

particular aircraft type to the extent that the mechanical, electrical, electronic, etc. 

aircraft systems control functions, the normal environment of flight crew members, 

and the performance and flight characteristics of that type of aircraft are realistically 

simulated; 

ii) A flight procedures trainer, which provides a realistic flight deck environment, and 

which simulates instrument responses, simple control functions of mechanical, 

electrical, electronic, etc. aircraft systems, and the performance and flight 

characteristics of aircraft of a particular class; 

iii) A basic instrument flight trainer, which is equipped with appropriate instruments, and 

which simulates the flight deck environment of an aircraft in flight in instrument flight 

conditions. 

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ii) Flight time- aeroplanes. The total time from the moment an aeroplane first moves for 

the purpose of taking off until the moment it finally comes to rest at the end of the 

flight; 

Note: Flight time as here defined is synonymous with the term ‘block to block’ time or 

‘chock to chock’ time in general usage which is measured from the time an 

aeroplane first moves for the purpose of taking off until it finally stops at the end of 

the flight. 

jj) Ground handling. Services necessary for an aircraft’s arrival at, and departure from, an 

airport, other than air traffic services; 

kk) Human Factors principles. Principles which apply to aeronautical design, certification, 

training, operations and maintenance and which seek safe interface between the human 

and other system components by proper consideration to human performance; 

ll) Human performance. Human capabilities and limitations which have an impact on the 

safety and efficiency of aeronautical operations; 

mm) Instrument meteorological conditions (IMC). Meteorological conditions expressed in 

terms of visibility, distance from cloud, and ceiling*, less than the minima specified for 

visual meteorological conditions; 

nn) Landing distance available (LDA). The length of runway which is declared available and 

suitable for the ground run of an aeroplane landing; 

oo) Large aeroplane. An aeroplane of a maximum certificated take-off mass of over 5 700 kg; 

pp) Maintenance. The performance of tasks required to ensure the continuing airworthiness of 

an aircraft, including any one or combination of overhaul, inspection, replacement, defect 

rectification, and the embodiment of a modification or repair; 

qq) Maintenance organization’s procedures manual. A document endorsed by the head of 

the maintenance organization which details the maintenance organization’s structure and 

management responsibilities, scope of work, description of facilities, maintenance 

procedures and quality assurance or inspection systems; 

rr) Maintenance program. A document which describes the specific scheduled maintenance 

tasks and their frequency of completion and related procedures, such as a reliability 

program, necessary for the safe operation of those aircraft to which it applies; 

ss) Maintenance release. A document which contains a certification confirming that the 

maintenance work to which it relates has been completed in a satisfactory manner, either 

in accordance with the approved data and the procedures described in the maintenance 

organization’s procedures manual or under an equivalent system; 

tt) Master minimum equipment list (MMEL). A list established for a particular aircraft type 

by the organization responsible for the type design with the approval of the State of 

Design containing items, one or more of which is permitted to be unserviceable at the 

commencement of a flight; The MMEL may be associated with special operating 

conditions, limitations or procedures; 

uu) Maximum mass. Maximum certificated take-off mass; 

vv) Minimum equipment list (MEL). A list which provides for the operation of aircraft, subject 

to specified conditions, with particular equipment inoperative, prepared by an operator in 

conformity with, or more restrictive than, the MMEL established for the aircraft type; 

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ww) Minimum descent altitude (MDA) or minimum descent height (MDH). A specified 

altitude or height in a non-precision approach or circling approach below which descent 

must not be made without the required visual reference; 

Note 1: The required visual reference means that section of the visual aids or of the 

approach area which should have been in view for sufficient time for the pilot to 

have made an assessment of the aircraft position and rate of change of position, 

in relation to the desired flight path. In the case of a circling approach the required 

visual reference is the runway environment. 

Note 2: For convenience when both expressions are used they may be written in the form 

‘minimum descent altitude/height’ and abbreviated ‘MDA/H’. 

xx) Navigation specification. A set of aircraft and flight crew requirements needed to support 

performance-based navigation operations within a defined airspace. There are two kinds 

of navigation specifications: 

i) Required navigation performance (RNP) specification. A navigation specification 

based on area navigation that includes the requirement for performance monitoring 

and alerting, designated by the prefix RNP, e.g. RNP 4, RNP APCH; 

ii) Area navigation (RNAV) specification. A navigation specification based on area 

navigation that does not include the requirement for performance monitoring and 

alerting, designated by the prefix RNAV, e.g. RNAV 5, RNAV 1. 

yy) Night. The hours between the end of evening civil twilight and the beginning of morning 

civil twilight or such other period between sunset and sunrise, as may be prescribed by the 

appropriate authority; 

Note: Civil twilight ends in the evening when the centre of the sun’s disc is 6 degrees 

below the horizon and begins in the morning when the centre of the sun’s disc is 6 

degrees below the horizon. 

zz) Obstacle clearance altitude (OCA) or obstacle clearance height (OCH). The lowest 

altitude or the lowest height above the elevation of the relevant runway threshold or the 

aerodrome elevation as applicable, used in establishing compliance with appropriate 

obstacle clearance criteria; 

Note 1: Obstacle clearance altitude is referenced to mean sea level and obstacle 

clearance height is referenced to the threshold elevation or in the case of nonprecision 

approaches to the aerodrome elevation or the threshold elevation if that 

is more than 2 m (7 ft) below the aerodrome elevation. An obstacle clearance 

height for a circling approach is referenced to the aerodrome elevation. 

Note 2: For convenience when both expressions are used they may be written in the form 

‘obstacle clearance altitude/ height’ and abbreviated ‘OCA/H’. 

aaa) Operational control. The exercise of authority over the initiation, continuation, diversion 

or termination of a flight in the interest of the safety of the aircraft and the regularity and 

efficiency of the flight; 

bbb) Operational flight plan. The operator’s plan for the safe conduct of the flight based on 

considerations of aeroplane performance, other operating limitations and relevant 

expected conditions on the route to be followed and at the aerodromes concerned; 

ccc) Operations manual. A manual containing procedures, instructions and guidance for use 

by operational personnel in the execution of their duties; 

ddd) Operations specifications. The authorizations, conditions and limitations associated with 

the air operator certificate and subject to the conditions in the operations manual; 

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eee) Operator. A person, organization or enterprise engaged in or offering to engage in an 

aircraft operation; 

fff) Operator’s maintenance control manual. A document which describes the operator’s 

procedures necessary to ensure that all scheduled and unscheduled maintenance is 

performed on the operator’s aircraft on time and in a controlled and satisfactory manner; 

ggg) Performance-based navigation (PBN). Area navigation based on performance 

requirements for aircraft operating along an ATS route, on an instrument approach 

procedure or in a designated airspace; 

Note: Performance requirements are expressed in navigation specifications (RNAV 

specification, RNP specification) in terms of accuracy, integrity, continuity, 

availability and functionality needed for the proposed operation in the context of a 

particular airspace concept. 

hhh) Pilot-in-Command. The pilot designated by the operator, or in the case of general 

aviation, the owner, as being in command and charged with the safe conduct of a flight; 

iii) Pressure-altitude. An atmospheric pressure expressed in terms of altitude, which 

corresponds to that pressure in the Standard Atmosphere; 

jjj) Psychoactive substances. Alcohol, opioids, cannabinoids, sedatives and hypnotics, 

cocaine, other psychostimulants, hallucinogens, and volatile solvents, whereas coffee and 

tobacco are excluded; 

kkk) Repair. The restoration of an aeronautical product to an airworthy condition to ensure that 

the aircraft continues to comply with the design aspects of the appropriate airworthiness 

requirements used for the issuance of the type certificate for the respective aircraft type, 

after it has been damaged or subjected to wear; 

lll) Required communication performance (RCP). A statement of the performance 

requirements for operational communication in support of specific ATM functions; 

mmm) Required communication performance type (RCP type). A label (e.g. RCP 240) that 

represents the values assigned to RCP parameters for communication transaction time; 

nnn) Rest period. A continuous and defined period of time, subsequent to and/or prior to duty, 

during which flight or cabin crew members are free of all duties; 

ooo) Runway visual range (RVR). The range over which the pilot of an aircraft on the centre 

line of a runway can see the runway surface markings or the lights delineating the runway 

or identifying its centre line; 

ppp) Safe forced landing. Unavoidable landing or ditching with a reasonable expectancy of no 

injuries to persons in the aircraft or on the surface; 

qqq) Safety management system. A systematic approach to managing safety, including the 

necessary organizational structures, accountabilities, policies and procedures; 

rrr) Safety program. An integrated set of regulations and activities aimed at improving safety; 

sss) Small aeroplane. An aeroplane of a maximum certificated take-off mass of 5 700 kg or 

less; 

ttt) State of Registry. The State on whose register the aircraft is entered; 

uuu) State of the Operator. The State in which the operator’s principal place of business is 

located or, if there is no such place of business, the operator’s permanent residence; 

03/01/2011 xiv MNL-005-FSXX-3.0


vvv) State safety program. An integrated set of regulations and activities aimed at improving 

safety; 

www) Target level of safety (TLS). A generic term representing the level of risk which is 

considered acceptable in particular circumstances; 

xxx) Total vertical error (TVE). The vertical geometric difference between the actual pressure 

altitude flown by an aircraft and its assigned pressure altitude (flight level); 

yyy) Visual meteorological conditions (VMC). Meteorological conditions expressed in terms 

of visibility, distance from cloud, and ceiling, equal to or better than specified minima. 

2. LIST OF ABBREVIATIONS 

Following are the abbreviations that may have been used in this document: 

AC Alternating current 

ACAS Airborne collision avoidance 

system 

ADS Automatic dependent surveillance 

ADS-C Automatic dependent surveillance 

— contract 

AFCS Automatic flight control system 

AGA Aerodromes, air routes and ground 

aids 

AIG Accident investigation and 

prevention 

ANO Air Navigation Order 

AOC Aeronautical operational control 

AOC Air operator certificate 

APU Auxiliary power unit 

ASDA Accelerate stop distance available 

ASE Altimetry system error 

ASIA/PAC Asia/Pacific 

ATC Air traffic control 

ATM Air traffic management 

ATS Air traffic services 

CAS Calibrated airspeed 

Cat I Category I 

Cat II Category II 

Ca III Category III 

Cat IIIA Category IIIA 

Cat IIIB Category IIIB 

Cat IIIC Category IIIC 

Cm Centimeter 

CDL Configuration deviation list 

CFIT Controlled flight into terrain 

CPDLC Controller-pilot data link 

communication 

CVR Cockpit voice recorder 

DA Decision altitude 

DA/H Decision altitude/height 

DC Device control 

DH Decision height 

DME Distance measuring equipment 

DSTRK Desired track 

ECAM Electronic centralized aircraft 

monitor 

EFIS Electronic flight instrument system 

EGT Exhaust gas temperature 

EICAS Engine indication and crew alerting 

system 

ELT Emergency locator transmitter 

ELT(AD) Automatic deployable ELT 

ELT(AF) Automatic fixed ELT 

ELT(AP) Automatic portable ELT 

ELT(S) Survival ELT 

EPR Engine pressure ratio 

ETOPS Extended range operations by turbineengined 

aeroplanes 

EURO CAE European Organization for Civil 

Aviation Equipment 

FDAU Flight data acquisition unit 

FDR Flight data recorder 

FL Flight level 

FM Frequency modulation 

ft/min Feet per minute 

g Normal acceleration 

GCAS Ground collision avoidance system 

GNSS Global navigation satellite system 

GPWS Ground proximity warning system 

hPa Hectopascal 

IFR Instrument flight rules 

ILS Instrument landing system 

IMC Instrument meteorological conditions 

INS Inertial navigation system 

ISA International standard atmosphere 

kg Kilogram 

kg/m2 Kilogram per metre squared 

km Kilometer 

km/h Kilometer per hour 

kt Knot 

kt/s Knots per second 

lb Pound 

LDA Landing distance available 

m Metre 

MDA Minimum descente altitude 

MDA/H Minimum descent altitude/height 

MDH Minimum descent height 

MEL Minimum equipment list 

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MHz Megahertz 

MLS Microwave landing system 

MMEL Master minimum equipment list 

MNPS Minimum navigation performance specifications 

MOPS Minimum Operational Performance Specification 

m/s Metres per second 

m/s2 Metres per second squared 

N Newton 

N1 Low pressure compressor speed (two-stage compressor); fan speed (three-stage 

compressor) 

N2 High pressure compressor speed (two-stage compressor); intermediate pressure 

compressor speed (three-stage compressor) 

N3 High pressure compressor speed (three stage compressor) 

NAV Navigation 

OCA Obstacle clearance altitude 

OCA/H Obstacle clearance altitude/height 

OCH Obstacle clearance height 

PANS Procedures for Air Navigation Services 

PBN Performance-based navigation 

PCAA Pakistan Civil Aviation Authority 

RCP Required communication performance 

RNAV Area navigation 

RNP Required navigation performance 

RVR Runway visual range 

RVSM Reduced vertical separation minima 

SICASP Secondary Surveillance Radar Improvements and Collision Avoidance Systems 

Panel 

SOP Standard operating procedures 

SST Supersonic transport 

STOL Short take-off and landing 

TCAS Traffic alert and collision avoidance system 

TAS True airspeed 

TAWS Terrain awareness warning system 

TLA Thrust lever angle 

TLS Target level of safety 

TODA Take-off distance available 

TORA Take-off run available 

TVE Total vertical error 

VFR Visual flight rules 

VD Design diving speed 

VMC Visual meteorological conditions 

VMC Minimum control speed with the critical engine inoperative 

VOR VHF omnidirectional radio range 

VS0 Stalling speed or the minimum steady flight speed in the landing configuration 

VS1 Stalling speed or the minimum steady flight speed in a specified configuration 

03/01/2011 xvi MNL-005-FSXX-3.0

1.1 Regulatory Documents 

AOC GUIDE – COMMERCIAL AIR OPERATIONS (PCAAD-617) 

Chapter 1 

GENERAL 

Tabulated below, is the list of Regulatory Documents, which may be required for guidance on 

various requirements and for preparing the statement of compliance. These are available at 

places shown against each at the cost given in the Fee Schedule. All these places mentioned are 

located in HQPCAA that is within close proximity of JIAP Karachi. 

Sr. No. Document Place of Availability 

1. Civil Aviation Rules, 1994 Legal Directorate 

2. Air Navigation Orders 

a) Personnel Licensing 90- Series Personnel Licensing Office 

b) Flight Operations 91- Series Flight Standards Directorate 

c) Airworthiness 92- Series Airworthiness Directorate 

3. Air Safety Circulars Flight Standards Directorate 

4. Airworthiness Notices Airworthiness Directorate 

5. Licensing Circulars Personnel Licensing Office 

6. DCP/DCFE Manual Flight Standards Directorate 

7. Flight Operations Inspector Manual Flight Standards Directorate 

8. Basic Flight Training Manual Flight Standards Directorate 

9. Patter Book Flight Standards Directorate 

1.2 PCAA Offices / Contacts 

Head Offices Field Offices 

DG PCAA 

HQPCAA, Terminal –1 

Jinnah Int'l Airport, Karachi. 

Tel: 99242002-3 Fax: 99242004 

Email: dgCAA@CAApakistan.com.pk 

Dy. DG PCAA 

HQPCAA, Terminal – 1 

Jinnah Int’l Airport, Karachi. 

Tel: 99242014 Fax: 99242015 

Email:Riazulhaq@CAApakistan.com.pk 

Airworthiness Directorate 

HQPCAA, 

Jinnah Int'l Airport Karachi. 

Te1: 99242756 Fax: 34604306 

Email: Ghulam.Murtaza@CAApakistan.com.pk 


HQPCAA 

Jinnah Int'l Airport Karachi. 

Tel: 99242766 Fax: 99242767 

Email: dfs@CAApakistan.com.pk 

Personnel Licensing Office 

HQPCAA, Karachi 

Tel: 99072650, Fax: 

Email: GMlicense@CAApakistan.com.pk 

Aero Medical Centre 

HQPCAA, JIAP, Karachi 

Tel: 99242751 

Fax: 99242752 

Controller of Airworthiness (South) 

JIAP, Karachi. 

Tel: 99242757 

Fax: 

Controller of Airworthiness (North) 

Islamabad International Airport 

Tel: 042-99240511 

Fax: 042-99240532 

FSD Field Office (North) 

BBIAP, Islamabad 

Tel: 051- 4474007 

Fax: 051- 4474004 

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1.3 Fee Schedule (Flight Standards Directorate) 


1.3.1 Fee Schedule/ Service charges cater for the functional expense incurred by the Authority 

and is based on the nature of task to be performed and man-hour involved in discharge 

of the service or the function. 

1.3.2 The Schedule provided herein pertains to certification activities carried out by Flight 

Standards Directorate. These activities include field inspections, Reviews, audits, 

proficiency checks/tests, approvals, issuance of certification documents and any other 

regulatory function performed by Flight Standards Directorate. 

a) The service charges/Fee Schedule (from the operator point of view) is based on: 

i) No delay or interruptions during the activity; 

ii) An average size of fleet; and 

iii) Operator’s Main Base only (no operating ports). 

b) The Operator shall be charged for utilization of any additional time of the PCAA 

(at the rate of Rs.2000/Hr.) which could be due to: 

i) Delays/interruptions by the operator; 

ii) The size of the fleet; 

iii) Larger Size of the main base; and/or 

iv) Various number of Operating ports to be inspected. 

c) Authorized representative of the operator seeking objective based meetings with 

DFS and FOIs pertaining to their operational matters, shall be charged @ Rs.3,000/- 

per meeting (for maximum time of one hour) and if the session continues, further 

time taken shall be reckoned @ Rs.50/- per minute till the meeting is called off. Total 

man-hour involved in the meeting shall be recorded on prescribed proforma 

(Appendix “L”) duly signed by the operator, DFS or FOI as documentary evidence for 

deduction of the amount from the operator’s account. Meetings called on by DFS for 

any inquiry / investigation / clarification are excluded. 

d) An additional 75% charges for each activity shall be payable to PCAA by all those 

operators operating with wet leased aircraft. 

e) The service charges for the inspections and/or approvals are applicable to the base 

of Inspectors only. An operator or person as applicable shall also pay the additional 

expenses, such as accommodation, transportation, communications and daily 

allowance compatible with major National Air Carrier while any such service is 

required to be performed out of the base of Inspectors. 

1.3.3 The fee/charges against any activity/document shall be non-refundable. An inspection / 

activity resulting in unsatisfactory result/report shall require a re-inspection / check for 

which the operator shall have to deposit the requisite service charges in accordance with 

this schedule. 

1.3.4 The prescribed service charges against each service/activity/document are to be 

deposited in Pak Rupees and shall be payable in the following Account Number. An 

original slip of the same is to be attached with letter / application for the requested 

service / activity: 

“PCAA Collection Account No.2561-8 (CAT-C), National Bank of Pakistan”. 

Note: In this Schedule, “Approval” means Check, inspection and/or review for the purpose of 

Approval, and the result of which may be satisfactory or otherwise. 

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1.3.5 Air Operator Certificate 


a) RPT/Aerial work & Charter Ops. of weight Cat. 5700 kgs and more Charges 

i) AOC Pre-application Briefing/meeting 10,000 

ii) AOC Inspection (Initial Issue) 

(Administrative/operational facilities and aircraft) 

iii) AOC Re-Inspection 

60,000 

(Within the agreed time after initial inspection and for those areas which were 

unsatisfactory in initial inspection) 

15,000 

iv) AOC Renewal Inspection 35,000 

b) Aerial work & Charter Ops. of weight Cat. Below 5700 kgs Charges 

i) AOC Pre-application Briefing/meeting 5,000 

ii) AOC Inspection (Initial Issue) 

(Administrative/operational facilities and aircraft) 

iii) AOC Re-Inspection 

10,000 

(Within the agreed time after initial inspection and for those areas which were 

unsatisfactory in initial inspection) 

4,000 

iv) AOC Renewal Inspection 7,000 

1.3.6 Approval of Operations Manual 

RPT Operations 

Aerial work & Charter 

Operations of weight Cat. 

Parts Of Operations Manual Charges 5700 kgs & more Below 5700 kgs 

a) Part A - General/Basic All non type-related 

operational policies, instructions and procedures. 

20,000 

b) Part B - Aircraft Operating Matters including Wt. 

& Balance, MELs and Cabin Crew SEP 

18,000 

c) Part C. Route and Aerodrome Instructions and 

Information including AIP and Route Manuals 

NIL 

d) Part D. Training including all training policy, 

syllabi and instructions for all personnel 

12,000 

Total 50,000 35,000 10,000 

Note: Additional Rs. 5000/- for RPT and Rs. 3,000/- for Aerial Work and Charter of both Categories shall 

be charged for Approval of MEL of each additional Type of Aircraft. 

e) Review of each additional Manual 5,000 3,500 2,000 

f) Repeat Review of any part of Operations Manual 5,000 3,500 2,000 

g) Each Amendment to Operations Specifications 3,000 2,000 1,000 

h) Each additional Aerial Work Rating - 2,500 1,500 

1.3.7 Approval of other Document / Trg. Equipment (Simulator not included) 

a) Syllabus 5,000 3,500 1,500 

b) Trg. aid/equipment 5,000 3,500 1,500 

1.3.8 Evacuation Drill/Ditching Drill/Practice Fire Drill 

Activity Charges 

a) Evacuation Drill 6,000 

b) Ditching Drill 7,000 

c) Fire Drill or any other special Procedure 3,000 

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1.3.9 Aircraft Proving Test and Validation Flight 


a) Proving test/flight for initial certification of an operator shall be flown through min. of two 

sectors. Depending upon the quantum of operation and the short falls; the proving test may 

require a series of flights. 

b) Validation flights may be required for validation of certain approvals like ETOPs, New route, 

new destination, and major change in aircraft and/or operations. 

Aircraft Proving Test and Validation Flight Type Charges 

Proving Test for Operator’s initial certification 6,000 

Proving test for an aircraft of a type, new to an operator 6,000 

Validation Flight 6,000 

1.3.10 Approval of Person 

Activity/Approval Initial Renewal 

a) DCP “A” Check 8,000 5,000 

b) DCP “B” Check 8,000 5,000 

c) DCFE “A” Check 8,000 5,000 

d) DCFE “B” Check 8,000 5,000 

e) CFI/CP 8,000 - 

f) Key Appointments 8,000 - 

g) Leading Cabin Crew (LCC) 3,000 5,000 

h) Designated Check Cabin Crew (DCCC) 5,000 4,000 

i) Ground Instructor (Operations) 6,000 5,000 

1.3.11 Proficiency /Route Check (Initial, Renewal or Failure as applicable) 

a) Proficiency Check Charges 

i) Captain 8,000 

ii) First Officer /Co-pilot 8,000 

iii) Flight Engineer 8,000 

b) Route Check 

Notes: 

i) Captain 8,000 

ii) First Officer/Co-pilot 8,000 

iii) Flight Engineer 8,000 

a) The operator/individual shall pay the additional charges equal to the extra time prior to the 

approval of the said check if : 

i) The flight time of a PPC/FEPC exceeds 02 Hrs. 

ii) The flight time of a Route Check (min. two sectors) exceeds 03 Hrs. 

iii) An oral test is held under the requirements of the Rules. 

b) The charges for PPC/FEPC shall be reduced for 20% if the check is conducted in simulator. 

d) For Flight/Simulator Check, the operator/individual shall manage the availability of Aircraft / 

Simulator and shall pay all charges incurred thereby. 

1.3.12 Approval of Simulator Qualification 

a) Approval of Simulator Qualification Charges 

i) Initial /Upgrade Qualification 40,000 

ii) Recurrent Evaluation 20,000 

iii) Recurrent (under OTP) each 10,000 

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iv) Recurrent (Extended interval) each 10,000 

b) Validation of an Approved Simulator Charges 

i) For a particular qualification of an Operator’s crew 10,000 

ii) After Modification Of Simulators 10,000 

iii) After shifting the Simulator to new location 15,000 

iv) With new owner/operator 20,000 

v) After removal from qualification status(for less than a year) 20,000 

1.3.13 Certification of Aviation Training Centres/ Satellite Training Centre 

The Certification covers the aviation training centres other than those covered in Part VI of 

CARs 94 (Rule 53, 54 for PPL & CPL) 

a) Aviation Training Centres Charges 

i) Initial Approval 40,000 

ii) Recurrent Approval 30,000 

b) Satellite Training Centre Charges 

i) Initial Approval 20,000 

ii) Recurrent Approval 10,000 

1.3.14 Regulatory Documents/Publication 

Document/Publication Charges 

a) Air Navigation Order (Each ANO) 300 

b) Air Safety Circular (Each ASC) 300 

c) AOC Guide (PCAAD-617) 5,000 

d) DCP/DCFE Manual 5,000 

e) Patter Book 500 

f) BFT Manual (PCAAD-625) 1,000 

g) Flt. Ops. Inspector Manual (PCAAD-624) (Issued to PCAA Flight Inspectors only) 

h) Civil Aviation Rules 1994 (Provided by Legal Directorate HQPCAA on Prescribed Rate.) 

Note: Flight Standards Directorate does not sell any publication. However, provision of the above 

publication may be made upon request. 

1.3.15 Approval - Facilities of Ground Handlers 

a) Operations & Traffic Facilities Initial Renewal 

i) Main Base Inspection 20,000 12,000 

ii) Station Inspection 15,000 12,000 

b) Training Centre Initial Renewal 

i) Main Training Centre 20,000 12,000 

ii) Satellite Training Centre 8,000 6,000 

c) Approval of Ground Instructor 6,000 5,000 

d) Approval of Training Program (Syllabi) 5,000 5,000 

Note: Training Centres and Ground Instructor approval shall pertain to Operation related subjects only. 

03/01/2011 1-5 MNL-005-FSXX-3.0

2.1 General 


Chapter 2 

REGULATORY REQUIREMENTS FOR 

AIR OPERATOR CERTIFICATE 

2.1.1 “AOC Guide for Commercial Air Operations” has been prepared with an aim to bring 

regulatory requirements/documents pertaining to Commercial Air Operations (Regular 

Public Transport, Aerial Work, Charter) and Flying Schools under one publication. This 

will facilitate an aspirant of an AOC to know the detailed requirements for the initial issue, 

renewal and continued life of an AOC. 

2.1.2 Air Operator Certificates (AOC): A certificate issued by the Pakistan Civil Aviation 

Authority which shall authorize the holder to engage in Commercial Flight Operations 

within the conditions and limitations of that certificate, provided that he/she has also 

been granted a licence for such operations by the Federal Government. 

2.1.3 Commercial Air Operations is categorized into three areas of operations i.e. Regular 

Public Transport (Airlines), Charter and Aerial Work. Possession of an AOC is a 

Regulatory requirement for all these types of Operations. Civil Aviation Rules 1994 

Part-XI Rule 188 is quoted for reference which states that: 

“An Air Operator Certificate issued under this Part shall be: 

(a) an “Air Operator Certificate - Airline” which shall authorise the holder to engage 

in regular public transport operations within the conditions and limitations of 

that certificate, provided that he/she has also been granted a licence for such 

operations by the Federal Government; 

(b) an “Air Operator Certificate - Charter” which shall authorise the holder to 

engage in charter operations within the conditions and limitations of that 

certificate, provided that in the case of international charter operations, and of 

charter operations by aircraft with a maximum permissible take-off mass greater 

than 5,700 Kgs, he/she has also been granted a licence for such operations by 

the Federal Government; or 

(c) an “Air Operator Certificate-Aerial work” which shall authorise the holder to 

engage in aerial work operations within the conditions and limitations, of that 

certificate, provided that in the case of international aerial work he/she has also 

been granted a licence by the Federal Government.” 

2.2 Regulatory Requirement to hold an AOC 

2.2.1 While the Operator’s license answers the questions as to whether or not the proposed 

service is authorized from an economic standpoint; the attachment (Terms and 

Conditions) to the license requires the operator to have a valid AOC prior to 

commencement of the type of operations applied for. 

2.2.2 The requirement to hold an AOC is provided under: 

a) Rule-186 of CARs 1994 which states that "an aircraft shall not fly for the purpose 

of regular public transport; charter; or aerial work; unless the operator of that 

aircraft holds an Air Operator Certificate issued by the Director General". 

b) Rule 52 of CARs states that “a person or an organisation shall not give, or offer 

to give, instruction for the purpose of qualifying a candidate for the issue of a 

flight crew licence, or the endorsement of a rating thereon, under Part V, unless 

that person, or organisation, holds an appropriate licence and Air Operator 

Certificate granted by the Director General”. 

c) Air Navigation Order No. 91-0001 and 91-0024, also provide the detailed 

requirements for issuance, renewal and continued validity of AOC. 

03/01/2011 2-1 MNL-005-FSXX-3.0


2.2.3 Although, the Regulatory requirements pertaining to the AOC are provided in Civil 

Aviation Rules 1994 and in above quoted Air Navigation Orders but for the ease of 

Operators, these requirements have been amplified in this manual. The contents of this 

manual are applicable to both, the existing AOC holders and to all the prospective 

operators intending to engage in Commercial Operations. 

2.2.4 The assessment of the operating capability for proposed operation is a part of 

consideration by the Flight Standards Directorate. Flight Standards Directorate in 

conjunction with the Airworthiness Directorate is responsible for the conduct of all of the 

activities that are required to take place prior to issuance/renewal of an Air Operator 

Certificate. The Director General awards the Air Operator Certificate after certification by 

the Flight Standards Directorate and Airworthiness Directorate that all requirements for 

the issue of an AOC have been fully satisfied. Major part of these requirements being 

that the Operator is fully capable of meeting the responsibility for safe operations, and 

that he/she shall comply with the Civil Aviation Rules and regulations in a proper and 

continuing manner. 

2.3 Eligibility for Issuance of an AOC 

2.3.1 Before issuance of an AOC, PCAA has to ensure that the operator can and shall comply 

with all the requirements of relevant legislation, and that; 

a) A suitable organization is established and management system is in place to 

ensure provision of suitable method for operational control of all flights that 

he/she intends to operate in accordance with ANO 91-0004. 

b) The organization is capable and effective enough and the chain of command is 

established within the organization, appropriate for conduct of safe and efficient 

operations of the type(s) of aircraft to be operated; 

c) The management structure is appropriate and personnel selected by the 

operator for specified management positions have required experience and 

qualification and are acceptable to and approved by the PCAA; 

d) Suitable procedures and practices are in place to have control over the proposed 

operation and the organization for the provision of safety of operation and 

services; 

e) An adequate number of suitably qualified, experienced and competent personnel 

are employed including the key management personnel with appropriate 

experience in management, flight safety and operational control; 

f) Ground handling services necessary for an aircraft’s arrival at, and departure 

from planned aerodromes are inplace for planned operations, as specified in 

ANO 91-0001, ANO 91-0003, ANO 91-0011, ANO 91-0024 and CAAO 11-6A; 

g) The Operations Manual is prepared and submitted (02 copies) as a part of its 

flight safety document system for the use and guidance of operations personnel 

concerned, in English language, which shall contain all applicable requirements, 

information and instructions, as part of the flight safety documents system 

(customized FCOM/AOM/FOM, QRH, Mass & Balance Manual, policies, 

instructions, procedures, MEL/CDL, checklists, training requirements, limitations 

and guidance material). This shall be reviewed by FSD, PCAA and: 

i) Upon satisfactory results of the review, it shall be accorded an approval; 

ii) After approval, it takes the shape of a regulatory document which shall be 

implemented and followed for all facets of operations by the operator; 

iii) It shall not be revised, amended or altered without prior approval of PCAA; 

iv) FSD, PCAA shall retain a copy of the approved Operations Manual 

v) All the revision pages shall be structured as follows: 

• The revision page must provide with revision number, effective date 

and highlights of all the amendments pertaining to any addition or 

deletion along with page number and item number; 

• Each page must have revision number and effective date; 

• Any change/addition/deletion shall be highlighted on the applicable 

page with a vertical line in right hand side margin; 

03/01/2011 2-2 MNL-005-FSXX-3.0


vi) Revisions, after the approval of PCAA shall be incorporated in all the copies 

as shown in the distribution list and shall be sent to PCAA for record. 

h) Required training program and training infrastructure are approved by PCAA and 

are sufficient to ensure adequate maintenance and safe operation of the aircraft 

type(s) to be operated; 

i) A safety management system is established which shall clearly define lines of 

safety accountability throughout the operator’s organization, including a direct 

accountability for safety on the part of senior management; 

j) A flight data analysis program as part of its safety management system is 

established; 

k) The facilities available and directly required, for the safe operation of the 

aeroplane and the protection of the passengers, are adequate for the type of 

operation and are adequately operated for this purpose. 

l) Types of aircraft, State of Registry and if leased, copies of Lease agreement and 

Transfer agreement. Refer to ANO 91- 0016 for operation with leased aircraft; 

m) The aircraft meet the appropriate Airworthiness / Safety Standards and have 

been proven in flight to be acceptable for the operation proposed; 

n) The equipment is adequate to ensure the safe operation of the type(s) of aircraft 

to be operated; 

o) Arrangements for maintenance and inspection of aircraft, associated parts & 

equipment in accordance with relevant Airworthiness Notice are adequate; 

p) Insurance policies (Aircraft, Third Party and Hull) within and outside Pakistan in 

accordance with Rule 179(2)(c) and 199 of CARs 94 are available and valid; 

q) Compliance statement is prepared describing as to how the applicant intends to 

comply with applicable Rules, ANOs, and other related requirements. 

2.3.2 The application for the issue or renewal of an AOC shall be prepared in the form as 

specified in Appendix- A. 

2.4 Operators Obligations 

2.4.1 An AOC issued under the Rules shall be subject to the under mentioned conditions: 

a) Operations Specifications issued as a part of the AOC shall be strictly adhered 

to and shall not be varied unless a prior approval has been sought from PCAA. 

b) Operations Specifications shall be placed in a separate section of the Operations 

Manual. 

c) Operator shall nominate a person who may be the only person who shall 

suggest the amendments/revisions to Operation Specifications and MCM. 

d) Where a Certificate holder is unable to comply with the operational specifications 

so issued, he/she will cease operations until able to comply with those 

specifications. 

e) A Certificate holder shall for the purposes of ongoing compliance, continue to 

satisfy the competent authority in relation to all the matters specified in CARs, 

ANOs, ANs, PCAAD-617 and Operation's specifications. 

2.5 Validity of an AOC 

2.5.1 Subject to the validity of the license and compliance to the terms and conditions, an AOC 

shall be valid for period of one year. 

2.5.2 The Competent Authority may suspend, withhold or cancel a Certificate if any of the 

conditions required for the issue of the Certificate are breached or not maintained to the 

same level as required for certification. 

2.5.3 The Certificate is non-transferable. 

03/01/2011 2-3 MNL-005-FSXX-3.0


2.6 Airworthiness Requirements / Maintenance Arrangements 

2.6.1 The Operator shall provide a system of maintenance of aircraft and establish a system of 

maintenance control in accordance with Airworthiness Notices and other applicable 

ANOs issued by the Airworthiness Directorate. 

2.7 Aircraft Registration Requirements 

2.7.1 Aircraft registration shall be governed by the guidelines directives and instructions issued 

by Competent Authority from time to time. 

2.8 Operation With Leased Aircraft 

2.8.1 Regardless of the type of lease, an AOC holder may be allowed to operate with leased 

aircraft provided that any lease arrangement entered into and operation of leased aircraft 

thereafter, satisfies the following conditions: 

a) That such arrangements shall not be equivalent to giving a lessor of another 

country access to traffic rights not otherwise available to that lessor; 

b) The responsibility of the continued airworthiness and the adequacy of operating 

and maintenance standards of the leased aircraft having registration other than 

the State of Operator or of the State of Operator, shall be established to the 

satisfaction of the PCAA of both Contracting States; 

c) The Operator (lessee) shall be responsible for the operational control of leased 

aircraft; 

d) For leased aircraft operations in Pakistan, the aircraft should have been type 

certificated by Federal Aviation Administration of USA or Joint Airworthiness 

Authority of Europe or Civil Aviation Authority of UK or any other authority 

acceptable to PCAA; 

e) The lessee shall provide to PCAA information as stipulated in Appendix-A of 

ANO 91-0016 about the aircraft proposed to be leased; 

f) The restrictions on age and origin of aircraft proposed for induction shall be 

governed as per instructions/policy/directives issued by Federal Government, 

Ministry of Defence, and/or DGPCAA; 

g) PCAA may refuse import or operation of any aircraft under lease if reasonable 

doubt exists regarding airworthiness of the aircraft; 

h) PCAA may withdraw permission for operation of a particular aircraft in Pakistan 

under lease agreement if during service it is found that safety of the aircraft 

operations is in doubt or the requirements of this ANO or any other safety rules 

and regulations are not being complied with; 

i) PCAA may stipulate such additional requirements as may be considered 

necessary from time to time to do so with a view to ensure and enhance the 

safety of operations, which shall be complied with; 

j) That leased aircraft shall meet the Noise Certification as applicable; 

k) That, for the purpose of ensuring safety standards and compliance, all leasing 

arrangements, shall have prior approval from the PCAA; 

l) That wet leasing of foreign registered aircraft, shall not be approved for 

operation until all requirements of CARs 1994, ANOs and transfer agreement 

under ICAO Article 83 bis are met. 

Note: Detailed guidance on “Operation with Leased Aircraft” is provided in ANO 91-0016 

2.9 Training of PCAA Inspectors 

2.9.1 Where an Operator brings/adds a new type of aircraft, which is not available on Pakistan 

Civil Aviation Register, or there is no inspector currently trained on that type of aircraft, 

the operator shall arrange training of one Flight Operation Inspector from Flight 

Standards Directorate at his own expense. The AOC holder shall also arrange recurrent 

training of Flight Inspectors periodically. 

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2.10 PCAA Safety Oversight Functions 


2.10.1 The PCAA Inspectors, for the purposes of issuance, renewal and for continued validity of 

the AOC, are delegated the powers under Rule 4(2) & 5 by Competent Authority for 

safety oversight functions. The Inspectors shall conduct operational inspections of the 

AOC holder for ensuring the validity of continued life of the AOC issued under the rules; 

2.10.2 The Operator shall ensure that the PCAA inspectors are provided: 

a) Uninterrupted entry to any place, aircraft, repair shop, necessary for the 

purposes of inspection and or compliance with Regulatory requirements; 

b) Any documents related to the operation, maintenance and training; 

c) With facilities for any direct or indirect examination/tests and or spot-checks of 

the crew, maintenance personnel and/or the aircraft. 

2.11 Charges for Various Checks / Inspection 

2.11.1 Schedule of Charges/Fee for various activities/inspections performed by PCAA, is 

provided in Chapter 1. An operator who has not satisfactorily met the requirements of an 

inspection, and is required to undergo a re-inspection shall arrange for the travel and 

lodging as per the entitlement of the Inspector(s), in addition to the payment of 

re-inspection fee as specified. 

2.11.2 Where an Inspector is required to conduct any additional inspection task e.g. proficiency 

check, proving flights etc. the operator shall be responsible to bear the expenses of the 

PCAA Inspector, stated in the above para in addition to the payment of re-inspection fee 

as specified. 

2.11.3 Where Airworthiness services are rendered the necessary fee shall be charged as per 

current fee schedule of Airworthiness Directorate. 

2.12 Correspondence with PCAA 

2.12.1 The Operator shall nominate a person/appointment who shall be authorized to 

correspond with PCAA and vice versa. No correspondence from any other person/office 

shall be acceptable unless the absence of the nominated person/appointment has been 

notified by the operator. The responsibility of conveying/retrieving the required 

information/data from other offices of the management shall rest with the operator who is 

to ensure that the nominated person in this regard does the needful. 

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3.1 General 


Chapter 3 

INITIAL ISSUE OF AIR OPERATORS CERTIFICATE (AOC) 

3.1.1 The purpose of an AOC is for the PCAA to certify that an operator has satisfied the 

requirements of the Rules and is prepared for the conduct of specified operations that 

are authorized. 

3.1.2 A major objective of the certification process is to ensure that the certificate holder 

recognizes the responsibilities under the rules, and in particular, his responsibility for 

safety. The conduct of operations with the highest possible degree of safety rests with 

the operator and should be in strict compliance with applicable rules and other directives 

issued by the Director General from time to time. 

3.1.3 An applicant/operator having valid RPT, Aerial Work, Charter, and/or Flying School 

License issued by the PCAA may apply for issue of an Air Operator Certificate to 

Director Flight Standards HQPCAA. 

3.1.4 An applicant/operator or his representative may with prior appointment seek the advice 

of the Director Flight Standards to determine the feasibility of a proposal or for any 

guidance/clarification even before he/she has obtained a license from the Federal 

Government. 

3.1.5 During certification process, the operator, who has the ultimate responsibility for the 

safety of his operation, must satisfy PCAA of his: 

(a) Eligibility for the issue of an Air Operator Certificate; 

(b) Ability and competence to conduct safe and efficient operations and to comply 

with applicable regulations and rules. 

3.1.6 PCAA, in addition to assessing the operator's ability and competence, shall also act as a 

guide for the operator in organizational and procedural matters. Such an approach shall 

result in a safe and economically successful operation. 

3.1.7 AOC Issue Process: Flow charts outlining all the activities that have to be accomplished 

during an application process by an applicant/operator for an AOC are placed at 

Appendix “C”. Assessment of the operator is carried out under the established 

procedures provided under the Rules. The process of AOC issuance is completed 

through six distinct phases of evaluation, which are: 

a) Pre-Application Phase; 

b) Formal Application Phase; 

c) Preliminary Financial, Economic and Legal Assessment Phase; 

d) Preliminary Technical Assessment and Documents Evaluation Phase; 

e) Pre-Certification Inspection Phase; 

f) Decision on application and AOC Issue Phase. 

3.2 Pre-Application Phase 

This phase includes all of the preliminary contact between the prospective operator and the FSD, 

PCAA prior to the submission of a formal application. During this time and in response to the 

operator's initial queries, the FSD, PCAA will make the potential operator fully aware of the 

regulatory requirements which must be met in order to obtain an AOC and of the exact steps in 

the certification process which must be accomplished before the AOC may be issued. It is 

essential that the applicant has a clear understanding of the form, content, and documents 

required for the formal application. He/she shall be asked to study and follow the requirements, 

processes and procedures as outlined in this Guide. The activities conducted during this phase 

are as follows: 

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3.2.1 Pre application Statement of Intent: 

The applicant will be asked to provide a Pre-Application Statement of Intent when 

reasonably certain of proceeding to certification. This statement may be in the form of a 

letter and contain the following information: 

a) Proposed company name; 

b) Proposed date of commencement of operation; 

c) Type and the area of operation; 

d) Type(s) of aircraft with their Registration; 

e) Aircraft owned or leased, and if leased, type and duration of the lease 

agreement; 

f) Proposed Operational / Maintenance Control Mechanism; 

g) Nature of training proposed (aircraft and/or simulator); 

h) Location of administrative, maintenance and operational facilities, 

i) The qualifications of key management personnel; 

3.2.2 Pre-Application Meeting: 

The purpose of this meeting is to ensure that the applicant has a clear understanding of 

the certification process and to provide a firm basis on which the PCAA can prepare a 

quote for the issue of an AOC. As a minimum, the following points will be discussed 

during this meeting: 

a) Responsibilities of the Operator and PCAA: The applicant must be aware of the 

division of responsibility between company personnel and the PCAA. The 

applicant must also be aware of the desirability of submitting required items as 

soon as they become available and advising the certification team of any 

problems or changes in the operation as proposed; 

b) Regulatory Requirements: Specific requirements peculiar to the proposed 

operation with regards to applicable CARs and ANOs. It is essential that the 

applicant understand which regulatory requirements are relevant to the intended 

operations; 

c) Contents of the Formal Application and its attachments; 

d) Qualification of key personnel: The qualifications and experience required of key 

operations, airworthiness and management personnel; 

e) Manuals and documentation: The type of manuals, records and other 

documents, which shall have to prepared and submitted to FSD and 

Airworthiness for approval prior to certification. The required 

Manuals/Documents must completely be drawn up prior to the submission of the 

formal application; 

f) Timeframe for the Certification Process: The application and its attachments 

must be submitted at least 80 days before the date of intended revenue 

operation. This will provide adequate time to handle the application if all aspects 

are correct and complete at the time of submission. 

g) Delays/Interruption in the process of certification: If the certification has not been 

completed due to non- conformity or because of any other delay from the 

applicant within that period, the application may be deemed to have lapsed and 

the fee has to be paid for any re-inspection. 

h) Processing Fee: The fee which accompanies the formal application is nonrefundable 

and is based on completion of all processes within the time frame of 

80 days from the date of submission of application along with all required 

evidence in shape of manuals, documents etc. Each activity performed by the 

Regulatory body has a separate fee i.e. inspection, review, demonstration etc. 

Refer to Chapter 1 for the Fee Schedule. 

i) Guidance from PCAA: There is a distinction between general advice from the 

PCAA (which is free), formal advice from the PCAA (for which a fee is charged) 

and specialist advice (which is available from consultants). 

Note: It shall be obligatory for the prospective operator to make all arrangements of 

pre-application meeting for the PCAA Inspectors including the arrangements at 

out-stations, if required. 

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3.2.3 Provision of Estimate: 

Following the pre-application meeting, and given that the applicant has decided to 

proceed, the PCAA will prepare an estimate of the cost for all the activities associated 

with the certification process in the following frame of order: 

a) Total charges/fee for all the documentation and the activities associated with 

Issuance of an AOC. These charges would be in Pakistani Rupees or equivalent 

in US dollars and applicable only if there are no delays or re-inspections 

involved. 

b) A summary of the nature of the operation envisaged for certification; 

c) The time frame covered by the estimate. 

3.2.4 Decision to Proceed: 

Where the applicant decides to proceed for an AOC, formal application must be 

submitted along with the attachments mentioned in 3.3.3. In case, an applicant does not 

process the formal application within 90 days of pre-application meeting, he/she would 

be required to hold a fresh pre-application meeting if he/she wants to proceed to next 

phase of AOC issue process. This is for the PCAA to assess the latest position of the 

intended operations. 

3.3 Formal Application Phase 

3.3.1 General 

a) Submission of a formal application is interpreted by the PCAA to mean that the 

applicant is aware of the specific regulations and rules applicable to the 

proposed operation and that he/she is prepared to show his method of 

compliance. 

b) The Formal Application Phase commences when the formal application is 

submitted along with its accompanying documentation, together with processing 

fee. The application shall be signed either by the owner (when applying as an 

individual) or by an authorized officer (when applying as a company). The 

application shall be submitted on the prescribed form as per the specimen given 

in Appendix “D2”. 

c) All the activities associated with certification shall be completed within 80 days 

from the date of submission of an application. Upon receipt of application, the 

operator shall be advised to prepare for an in-depth inspection of required 

manuals, training program, facilities, aircraft, support equipment, records and 

key personnel involved in the proposed operation as well as the functioning of 

administrative and operational organization. 

3.3.2 Contents of Formal Application 

The application for an Air Operator Certificate or an amendment thereto should contain 

at least the following information: 

a) Company/Airline Name; 

b) Name of the owner (s); 

c) Address(es) with Tele., Fax No. and E-mail; 

d) Principle place of business/ Main Base; 

e) Names and addresses of entities and individuals with financial interest; 

f) Operator’s Financial data; 

g) Proposed business plan and date of commencement; 

h) Type of Operation proposed with applicable details; 

i) Operating Licence Type, Date of Issue; 

j) Management organization including Operations & Training); 

k) Key Management Personnel;; 

l) Flight Crew Data; 

m) Cabin Crew Data; 

n) FOOs Data; 

o) Flight crew/Cabin crew / FOO Training Source: 

i) Type technical; 

ii) Simulator (where applicable); 

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iii) Flight training; 

iv) Others (FOO, SEP, DGR, CRM, Security). 

p) Adequacy of Facilities & Infrastructure for the type of Operations: 

i) Staffing; 

ii) Flight Despatch/Flight Operations; 

iii) Office Accommodation; 

iv) Crew Scheduling; 

v) Briefing room; 

vi) Passenger Handling Facilities; 

vii) Cargo and Baggage Handling Facilities; 

viii) Technical Library; 

ix) Engineering Infrastructure. 

q) Ground Handling Facilities: 

i) Ramp operations; 

ii) Passenger services; 

iii) Baggage services; 

iv) Cabin services; 

v) Weight and balance control; 

vi) Ground support equipment; 

vii) Fuel services;. 

r) Operating Ports & Facilities Available 

s) Status on Flight Safety Document System: 

i) Operations Manual (All Parts); 

ii) Safety Management Manual; 

iii) FDA Program; 

iv) Mass and Balance Program; 

v) Ground Handling Manual; 

vi) MCM and other Maint. Manuals/Programs. 

t) Aircraft Types with Registration Number and State of Registry; 

u) Arrangements for maintenance; 

v) Transfer Agreement under R-368A; 

w) Aircraft Lease Agreement; 

x) Details of the following included in the draft Ops. Specs: 

i) List of Communications and Navigation Equipment on each aircraft; 

ii) Type of Instruments and Major items of Equipment to be used on each 

aircraft; 

iii) Proposed routes with Geographical Tracks; 

iv) List of Aerodromes to be used including Alternate; 

v) Operating Minima of Desired Aerodrome; 

vi) Procedures & Source for obtaining latest weather and aerodrome 

conditions. 

y) Statement of compliance for fulfilling the regulatory requirements with reference 

to each rule and regulation. 

3.3.3 Attachments to be submitted along with the Application: 

a) Duly filled in Operations Audit Checklist (Appendix “K”) for subsequent 

inspection of Flight Inspectors; 

b) Copy of the License attained for the type of Operation; 

c) Voucher of the Fee/Charges deposited for attaining an AOC; 

d) Copy of the Insurance policy for the proposed operation; 

e) Aircraft Lease Agreement(s): Copy of Aircraft Lease Agreement if any, shall be 

attached with the application. The monetary amounts may be "blanked out" of 

the lease documents(s), however, the remaining language must remain. For 

detailed guidance, refer to ANO 91-0016 on operation with leased aircraft; 

f) Compliance Statement: The compliance statement should be in the form of a 

detailed listing of ANOs and CARs (to sub-paragraph level if required) that will 

be applicable to the proposed operation with either a brief narrative description 

or a reference to an applicable document that describes compliance. If the 

method of compliance has not been fully developed, a statement of intent should 

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be provided indicating the intent to comply. Documents that may be referred to in 

the compliance statement includes the CARs 1994, ANOs, AWNs, Operations 

Manual, Exposition Manual/Maintenance Control Manual and Maintenance 

Manual; 

j) Contractual Agreement(s): Copy of all the contractual agreements or 

arrangements on infrastructure, operational control, maintenance and/or training 

shall be placed as an attachment; 

k) Organization Charts with Resume of all the Key Management Personnel 

including their duties and responsibilities; 

l) Exposition Manual/Maintenance Control Manual, Aircraft maintenance manuals, 

maintenance training program, and maintenance reliability program shall be 

submitted to Airworthiness Directorate for review and Approval. For detailed 

guidance, refer to relevant Airworthiness Notice and applicable ANOs; 

m) Operations Manual: An Operations Manual shall be submitted to Flight 

Standards for review and approval; 

n) Data on the available Base facilities & Infrastructure like Operations room, Crew 

Room, Briefing room, Staff, Office Accommodation, Technical Library, Crew 

Scheduling and Passenger Handling Facilities; 

o) List of the Operating Ports along with the available facilities; 

p) Data of each Flight Crew / Engineering Certification Personals including their 

Type Rating and Currency on the Type proposed; 

q) Details on Training & Checking Organization along with the Organogram; 

r) Details on Flight Crew / Engineering Personals Training Source for all kind of 

required training; 

s) Proposed Operation Specifications (as specified in ANO 91-0002) containing at 

least the: 

i) List of aircraft to be used with the country of Registration, Registration 

number and type; 

ii) Type of Communication & Navigation Equipment, Instruments and Major 

items of Equipment used on the aircraft; 

iii) List of Aerodromes to be used including Alternates and proposed routes 

with their geographical tracks; 

iv) Desired Aerodrome Operating Minima; 

v) Procedures & Source for obtaining latest weather and aerodrome 

conditions; 

vi) Details of Operational / Maintenance Control Methods. 

g) Any other detail/document required by PCAA. 

Note: All the Manuals mentioned above shall be in English language, clearly legible 

and submitted in original. 

3.3.4 Certification Team: 

As all the certification activities have to be undertaken by all the regulatory departments 

of PCAA as a procedures for coordination on certification, licensing and approval 

activities, therefore the certification team shall include a rep from all the concerning 

areas like Airworthiness, Personnel Licensing and Aero-Medical. When the formal 

application is received, the PCAA will form a certification team that shall consist of but 

may not be limited to: 

a) Flight Operation Inspectors 

b) Airworthiness Officers 

c) GM Licensing or his rep. 

d) Chief Medical Officer or his rep 

All the relevant offices shall be informed in writing about the activity, venue, date and 

timings by FSD, PCAA. 

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Note: The size of the certification team shall depend upon the magnitude of the 

proposed operation. 

3.3.5 Formal Application Meeting 

This meeting shall be held at the end of preliminary technical assessment. The purpose 

of this meeting is to ensure that the applicant has a clear understanding of the 

certification process in general and subsequent in depth inspection in particular. 

Following points will be discussed during this meeting: 

a) Confirmation of any commitments made or serious difficulties noted during the 

course of the preliminary assessment; 

b) Preparedness of an in-depth inspection of all aspects of the applicant's 

organization, aircraft, facilities, equipment and personnel that shall be carried out 

during the inspection phase. 

c) Alterations, if any in the proposed operation that shall be based on preliminary 

assessment. 

d) Plan of action or the schedule of events for the inspection phase. The time frame 

of activities that are to be performed both by the operator and the PCAA shall be 

decided in this meeting. Schedule of events due to be performed have to be 

decided and be agreed upon. It is very important that the schedule of events be 

realistic and contains sufficient flexibility to allow for unforeseen contingencies. 

e) Any shortcomings found during the preliminary technical assessment shall be 

discussed. Flight Standards Directorate / Airworthiness Directorate shall offer 

guidance or advice as appropriate, to the applicant. 

3.4 Preliminary Financial, Economic and Legal Assessment Phase 

3.4.1 The importance of a thorough and careful preliminary assessment of the application 

cannot be overemphasized. The more thoroughly the applicant's competence is 

established at the initial stage, the less will be the likelihood of having serious problems 

in the operational inspection phase or during the course of subsequent operations. Such 

an assessment is essential at an early stage to reveal any critical deficiencies in the 

applicant's proposals and enable the operator to prepare alternative proposals. If 

deficiencies are found which are such that they can be rectified, the applicant should be 

given a reasonable opportunity to do so; otherwise the application should be rejected. 

3.4.2 In assessing the application prior to a detailed operational inspection it will be necessary 

for the PCAA to make a preliminary investigation with total satisfaction that the applicant 

has: 

a) Sufficient financial resources; 

b) A route structure for the proposed operation; 

c) An intended level of service that meets a need or demand and is in the public 

interest; 

d) Proposed a type and level of operation that is in accord with bilateral or 

multi-lateral air transport agreements relating to traffic rights, frequencies, 

capacity, routes, etc., to which the State is a party; 

e) Presented traffic studies or other data indicating that the proposed operation 

should be economically successful; and 

f) Management structure and suitable personnel, equipment, facilities, manuals, 

buildings, service agreements, etc., or will be able to obtain them. 

3.4.3 Financial assessment of the prospective operator, as a practice and policy, is carried out 

at very initial stage when, he/she is in the process of obtaining the licence. As a 

prerequisite, the financial assessment is carried out through Directorate of Air Transport 

(DAT). Only after having a satisfactory report on financial viability of the operator, the 

licence is issued. 

3.4.4 The above process is followed for the reason that frequently, the financial viability of the 

operation is the critical factor in reaching a decision as to whether a licence/AOC should 

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be awarded. Sufficient financial resources must be available to the operator so that the 

operator is able to obtain all required equipment, facilities and manpower and be able to 

fully support operations in the early stages when revenues are difficult to predict and 

may in any case be very low. Marginal or severely limited resources frequently result in 

an adverse effect on safety and efficiency. Experience indicates that operators may tend 

to short cut such vital matters as required maintenance, acquiring adequate spare parts, 

training of personnel and other similar matters with safety implications. The 

determination of financial resources of the applicant is usually based on an audit of the 

operator's assets and liabilities through DAT and a thorough evaluation of financial and 

statistical records and other pertinent data such as proposed arrangements for the 

purchase or lease of aeroplanes and major equipment. 

3.4.5 Financial feasibility has even become an essential because of growing leased operation 

where aircraft are leased in/out with or without flight crew or cabin crew. Thus, in many 

instances the lease will involve aircraft on the register of one State leased to an operator 

having the nationality of another State. Unless suitable arrangements are made by the 

State of Registry and the State of the Operator, complex legal problems as well as safety 

problems, particularly in respect of the continuing airworthiness and operations 

supervision, may result. Consequently, the assessment of any proposed leasing 

arrangements is carried out in detail and in this case ultimate aspect remains ‘the 

finances’. 

3.4.6 If the proposed operation is not considered to be viable in respect of the financial, 

economic and legal factors, issue of licence is declined. 

3.4.6 AOC application also includes the financial aspect. Upon scrutiny of application, the data 

provided by the operator is compared with the one already provided to the DAT, PCAA 

and after an in-depth inspection, the data achieved through this inspection/audit by a 

finance specialist from PCAA, it is again verified. This process gives pretty fair idea of 

the financial condition of an operator and ultimately viability of the proposed operation. 

3.5 Preliminary Technical Assessment - Document Evaluation Phase 

After the PCAA has determined that the proposed operation meets the necessary financial, 

economic, and legal criteria, a preliminary technical assessment of the operation will be 

undertaken. 

Preliminary Technical Assessment (Flight Standards and Airworthiness). The preliminary 

assessment of the applicant's technical fitness for the proposed operation will require a general 

review of the procedures, practices and methods detailed in the Operation Manual, Airworthiness 

Manual, training programs and other technical instructions issued by the applicant. All other 

attachments to the application will also be generally reviewed / assessed. 

It is emphasized that the company manual or manuals must be sufficiently detailed to provide a 

comprehensive account of practically every aspect of the operator's organization, policies, and 

procedures. The primary focus of the preliminary technical assessment will be upon the 

information provided by the prospective operator in these manuals. 

During this phase, evaluation of all the documents provided in support of the formal application 

shall be evaluated by FSD. These documents must specifically relate to the proposed operation. 

Various manuals and documents submitted shall be evaluated with reference to Regulatory 

requirements of PCAA and ICAO Annexes. 

3.5.1 Operations Manual 

a) Operator is required to prepare and submit an operations manual (02 copies) as 

a part of its flight safety document system for the use and guidance of operations 

personnel concerned, in English language, which shall contain all applicable 

requirements, information and instructions, as part of the flight safety documents 

system. This shall be reviewed by FSD, PCAA and after approval; it shall be 

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implemented by the operator before grant of AOC. The Operations Manual, 

which may be issued in one or more separate volumes, must provide: 

i) Clear, complete and detailed instructions, policies and procedures so 

that operational staff, are fully informed of what is required of them; 

ii) Procedures that are effective & represent a sound safety philosophy and 

are capable of implementation; 

iii) The necessary guidance and instructions to personnel in a suitable and 

easy to read, easy to amend format; 

iv) Adequate guidance with any other personnel directly involved with the 

operations of any aircraft; 

b) The Operator is to ensure that: 

i) The contents of the Operations Manual, including all amendments or 

revisions, do not contravene the conditions intended/contained in the Air 

Operator Certificate (AOC) or any applicable regulations of PCAA and 

the countries into or over which its aircraft are operated or planned to be 

operated and must have an approval of PCAA. Approval will be issued 

by DFS Office in the shape of an Approval letter, copy of which may be 

placed in the opening pages of manual(s); 

ii) The Structure and contents of the Operations Manual are in accordance 

with ANO 91-0003; 

iii) The Operations Manual contains all instructions and information 

necessary for operations personnel to perform their duties and the 

relationship of such duties to the operation as a whole ; 

iv) The Operations Manual is amended or revised as is necessary to ensure 

that the information contained therein is kept up to date and all such 

amendments or revisions after the Approval of FSD, PCAA, are issued 

to all personnel that are required to use this manual. All amendments 

and revisions required by FSD, PCAA shall be incorporated; 

v) The approved Operations Manual is provided at the Operators 

headquarter, flight dispatch, operating ports and with each member of 

his operating staff; 

vi) FSD, PCAA is provided with a copy of Approved Operations Manual, 

and all its amendments or revisions thereafter; 

vii) Those current parts of the Operations Manual relevant to the duties of 

the crew are carried on each flight and are easily accessible to the crew 

on board the aeroplane; 

viii) Such mandatory material as PCAA may require is incorporated in the 

operations manual; 

ix) The Approved Operations Manual is followed for all the facets of 

operations without any deviation; 

x) All operations personnel have easy access to a copy of each part of the 

Operations Manual, which is relevant to their duties. In addition, the 

operator shall supply crewmembers with a personal copy of, or sections 

from, Parts A, B and D of the Operations Manual as are relevant for 

personal study. 

c) The Operations Manual shall include operator’s policies, instructions, 

procedures, MEL/CDL, checklists, training requirements, training programs, 

performance, limitations and related guidance material for use by personnel in 

execution of their operational duties. It is typically divided into four parts. 

Organization and structure of each part shall be as follows: 

Part A General/Basic 

This part shall comprise all non type-related operational policies, company organization, 

instructions, procedures and aspects of flight operations needed for a safe operation 

including cabin crew safety and emergency procedures. 

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Part B Aircraft Type-related Operating Matters 

This part shall comprise all type-related instructions and procedures, MEL/CDL, 

mass & balance (type related), performance, checklists and standard operating 

procedures. It shall take account of any differences between types, variants or 

individual aeroplanes used by the operator. 

Part C Route, Area and Aerodrome Instructions and Information 

This part shall comprise all Instructions and information relating to communications, 

navigation and aerodromes including minimum flight levels and altitudes for each 

route to be flown and operating minima for each aerodrome planned to be used. This 

part of operations manual is generally covered by reference to route manuals, AIP 

and other related publications on routes, aerodromes and navigation. 

Part D Training 

This part shall comprise Training policy, syllabi and checking programs for all 

operations personnel assigned to operational duties in connection with the 

preparation and/or conduct of a flight. This shall pertain to all types of training for all 

the operations personnel e.g. Initial, recurrent, refresher, upgrade, familiarization, 

differences, conversion/transition, route and aerodrome, simulator, line, to fly from 

either seats, safety and emergency, first aid, CRM, human factor, handling of 

dangerous goods and security training 

Note: Flight Safety Document System may be organized in a manner that adequately 

provides guidance concerning important aspects of the carrier's operation. Refer 

to ANO 91-0003 for complete details on contents of Operations Manual. 

d) There are two ways for placing information in the operations manual. One is to 

place the information directly into the text of the operations manual and the other 

method is to ‘incorporate by reference’. Depending upon the size and the scope 

of operation, the Ops. Manual either may consist of a number of volumes/ parts 

or may be in a shape of one Manual. Very small operators may reasonably cover 

the entire subject areas in one volume. 

e) The Operations Manual and subsequent amendments have to be submitted to 

PCAA for approval. The PCAA will require revision of the Manual as necessary 

to achieve compliance with PCAA Rules and Flight safety requirements. 

f) A detailed review of the Operations Manual is completed by a Flight Standards 

prior to initiating the operational inspection. Thus, a check of capability is carried 

out right at outset of the applicant's organization to effectively carry out the 

policies and instructions set in the Operations Manual. 

3.5.2 Qualification of Management Personnel 

Qualification and the resumes of the key management personnel shall be evaluated to 

suit to the Regulatory and Operational requirements. Keeping in view the scope of the 

operations, these requirements may vary for the key appointments. 

a) To enable the PCAA to clearly identify the persons responsible for different 

aspects of the operation, the applicant shall nominate and seek approval for 

those personnel selected for at least the following positions: 

b) Director Flight Operations/General Manager Operations/CP (responsible for the 

overall functioning of the operation); 

c) Director of Maintenance/Engineering (responsible for the conduct and standard 

of maintenance) and Head of Quality Assurance Deptt; 

d) Head of the Training and Checking Organization as Chief Pilot Training. 

(responsible for the conduct and standards of flight crew training). 

Note: It is not obligatory to use these titles, however, the offices responsible for the 

duties listed above must be clearly identified. Suitably qualified personnel may 

be given additional responsibilities in case of aerial work, charter and flying 

school. 

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e) As the qualification and level of experience of key operational staff will vary 

according to the scope and size of the proposed operation, PCAA will use its 

judgment in deciding whether or not particular experience of qualifications are 

acceptable. Following paragraphs provide an example of the level of experience 

required for various services: 

f) Head of Line Operations (DFO/GM/CP) 

i ) 5000 hours flight time in operations identical or substantially similar to 

those proposed; 

i i ) 1000 hours in command of aircraft of the same type or a type 

substantially similar to the major type of aircraft proposed to be 

operated; 

i i i) Hold Pakistan license and rating(s) appropriate to the proposed 

operation; 

i v ) Before the commencement of revenue services, hold a P1 endorsement 

of the major type of aircraft intended for operation. Should the fleet 

change in the future, the head of line operations must maintain a first 

class endorsement on at least one major type in current; 

Note: It is not necessary that the head of line operations actually operate the 

company's aircraft in revenue service, although the person appointed may 

choose to do so. The requirement is that the head of line operations be 

personally experienced in the manner in which the company requires its major 

type of aircraft to be operated. The candidate's performance within the past 5 

years should be such that there is no doubt as to his character, integrity or 

judgment in relation to flight operations. He/She should also have a history of 

maintenance of and compliance with regulatory requirements. 

g) Head of Training and Checking Organization 

i ) 1000 hours flight time in operations identical or substantially similar to 

those proposed; 

i i ) 1000 hours in command of aircraft of the same type or substantially 

similar to those proposed to be operated.500 hours as an unrestricted 

check pilot on the same type of aircraft or an aircraft substantially similar 

to those proposed. 

Note: Duty as a check pilot may include aircraft, simulator, route or base checking or 

any combination thereof; hold a license and rating(s) appropriate to the 

proposed operations; prior to the commencement of revenue services, hold 

unrestricted approval as a check pilot on the major type of aircraft to be 

operated. Should the fleet change in the future, maintain an unrestricted 

approval as a check pilot on at least one major type in current operations; and 

the candidate's performance within the past 5 years, should be such that there is 

no doubt as to his character, integrity of judgment in relation to flight operations 

and maintenance of regulatory requirements. 

h) Director of Maintenance/Engineering 

The Director of Maintenance / Chief Engineer / Maintenance Controller (as 

applicable), must be acceptable to the Authority and will be responsible to the 

Certificate of Registration holder for all functions required by the maintenance 

control document. To be acceptable to the Authority, the person nominated 

must: 

i) Be in possession of relevant maintenance qualification; or 

ii) Demonstrate a broad range or experience relevant to the 

responsibilities; 

iii) Have adequate knowledge of the regulatory documents and the 

operator's maintenance control document. 

iv) All the attachments to the application indicated in para 3.3.3 shall be 

reviewed /evaluated to suit to the proposed operations and conformity to 

the Regulatory requirements. 

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3.5.7 Based upon review of the content of the operator’s flight safety document system, the 

information contained in the application, and additional information obtained during 

meetings with appropriate operator's officials, the PCAA makes following general 

determinations: 

a) The applicant has aircraft which are suitable for the proposed operation. 

b) The applicant has the potential overall ability to conduct the proposed operation. 

c) Selected routes or areas of operation and minimum flight altitudes can be 

navigated safely with the navigation equipment available; 

d) The applicant has a full appreciation for the responsibilities under the regulatory 

requirements including the obligations as a potential holder of an AOC; 

e) The applicant has an overall fitness to safely conduct the proposed operation; 

this shall include a comprehensive review of the background of the individuals 

who hold responsible positions in management or any position of significant 

control over the applicant's activities. 

f) There are provisions for the establishment of safety management system and 

accident prevention and flight safety program. 

g) The company's organizational structure and management practices and 

philosophy are adequately described so as to enable all employees to carry out 

their duties safely and in a standardized manner; 

3.5.8 When the preliminary assessment is completed, the PCAA shall be in possession of 

sufficient information to determine, with a reasonable degree of certainty, the ability of 

the applicant to satisfactorily conduct the proposed operation. If the assessment is 

favorable, the applicant shall be encouraged to proceed with its plans with the assurance 

that an AOC will be issued subject to satisfactory completion of the operational 

inspection. 

3.6 The Pre-Certification Inspection Phase 

a) The preliminary assessment of application, as described in preceding pages, 

should provide the PCAA with a general appreciation of the scope of the 

proposed operation and the potential ability of the applicant to conduct it. 

However, before authorizing the issuance of Air Operator Certificate, the PCAA 

will need to evaluate thoroughly the operating ability of the applicant. This 

important and relatively more detailed phase of the inspection/assessment will 

require the applicant to demonstrate administration and operations, including a 

series of proving flights, adequacy of facilities, equipment, operating procedures 

and practices, and the competence of administrative, flight and ground 

personnel. 

b) The Pre-Certification Inspection (operational phase) shall encompass all aspects 

of proposed operation primarily for safe operating practices. Since the precise 

details of inspections will be determined by many factors, such as the nature, 

scope, areas of operations, and method of operational control, therefore it may 

not be possible to have comprehensive checklist adaptable to universal use. 

Consequently, following text on this subject may be regarded as a ‘checklist’ of 

more important aspects of operation to be assessed. Though, the exact 

procedure for inspection will be determined by the circumstances of each case 

but it is generally expected that the operator meets the requirements given in 

following paragraphs. 

c) Amongst other requirements, adequate facilities and equipment must be 

provided to allow staff to carry out their duties related to the conduct of 

operations in compliance with regulations and manuals, and in safety. 

d) Some of the work involved in the conduct of operations may be contracted out. 

Such work may vary from non-operational aspects such as using an outside 

accounting firm or contract catering. Operational or essential services such as 

passenger and freight handling, aircraft servicing, aircraft maintenance at 

various levels, training of technical or cabin crew, or even to the extent of leasing 

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aircraft and operating crews may only be contracted out to another operator who 

holds an AOC. 

Note: The Rules require that subcontracting of services can only be accomplished 

from another operator who holds an AOC issued by the Director General. 

Although, there is no restriction on contracting out the essential services but 

under such conditions, the applicant or the AOC holders who are not in 

possession of their own (not contracted) infrastructure, maintenance set-up, 

staffing, operational control and approved crew training program, shall not be 

permitted to Wet lease foreign registered aircraft from a person or company who 

is not in possession of AOC from State of Registry of aircraft. 

3.6.1 Organizations and Administration 

a) The applicant's organizational structure, managerial style, direction and 

philosophy shall be evaluated to ensure that necessary and proper control is 

exercised over the proposed operation and the personnel involved. Through 

discussions with key management personnel and observations, the Inspection 

Team shall determine whether clear lines of authority and specific duties and 

responsibilities of subordinate elements and individuals are established. 

b) It shall also be determined that acceptable procedures are established, and 

followed, for conveying company procedures and instructions to keep affected 

personnel currently informed. The authorities, tasks, responsibilities and 

relationships of each key position shall have been clearly understood and 

followed by individuals occupying these positions. 

c) The applicant's staffing shall be assessed to determine whether adequate 

number of personnel is employed at the executive and other levels to perform 

necessary functions. Through a sampling questioning process, the inspection 

team shall confirm that management personnel are qualified and competent to 

perform the assigned duties. 

3.6.2 Administrative Facilities 

It is important that office services of a suitable nature and size are provided. Clerical 

staff, typists, duplicating equipment, etc., must be sufficient to ensure that operational 

instructions and information can be produced and circulated to all concerned without 

delay. Where the provision of printing facilities for manuals, manual amendments and 

other necessary documentation is not warranted by the size of the company, efficient 

alternative arrangements must be in existence. This evaluation shall include check on: 

a) Adequacy of personnel to handle the workload; 

b) Adequacy of the Working space; 

c) Conduciveness of Temperature, lighting, and noise levels for effective 

performance of operations personnel; and 

d) Having a controlled access to the facilities; 

e) Effective display and dissemination of information; 

f) Duty time restrictions for licensed personnel. 

3.6.3 Office Accommodation 

The office of CFI/CP/CE shall be adequately established and provided with appropriate 

telephone & intercom facilities. A safe place must also be provided for storage of training 

and other records. The office shall have boards/charts showing the updated 

records/status of the flight crew/students and maintenance activity. 

3.6.4 Technical Library 

The operator shall be expected to have established a library of an appropriate size that 

shall have all the concerned documents and manuals for the purpose of 

guidance/reference including required maps & charts, etc. Arrangements must be in 

place to ensure crewmembers / Engineering Personals are provided with manual 

amendments, document revision and operational notices in an appropriate and timely 

manner. One acceptable method is to place boxes or pigeon hole, one for each crew 

members based at that location, in or close to the crew room. 

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3.6.5 Crew Scheduling 

In this area of inspection, adherence to flight and duty time regulations and the 

scheduling of only qualified crew are the primary objectives. The operator must have 

appropriate means and facilities to ensure that these requirements are met. 

3.6.6 Crew Room 

A room of suitable size at convenient location be provided to serve this purpose. The 

crew room notice board can form a suitable point of contact between the Company and 

its flight crew for urgent operational messages. 

3.6.7 Operational Control (Flight Dispatch) 

Note: Para 3.5.11 to 3.5.14 may not be applicable to charter/aerial work operators if all of their 

fleet aircraft are in the weight category of below 5700 kgs. 

a) Operational control inspection has two primary objectives. The first objective is 

to ensure that the operator is in compliance with the minimum requirements of 

the CARs and conforms to ICAO International Standards and Recommended 

Practices. The second objective is to ensure that the operator's system of control 

provides positive assurance of public safety. The operator must meet both 

objectives to obtain and retain an AOC. Following functions shall be evaluated 

during this inspection: 

i) Responsibility for operational control is clearly defined; 

ii) An adequate number of operational control personnel are provided; 

iii) Applicable manuals contain adequate policy and guidance to allow 

operational control personnel and flight crews to carry out their duties 

efficiently, effectively, and with a high degree of safety; 

iv) Operational control personnel are adequately trained, knowledgeable, 

and competent in the performance of their duties; 

v) Flight control personnel and flight crews have been provided with the 

necessary information for the safe planning, control, and conduct of all 

flights; 

vi) The operator provides adequate facilities for operational control 

functions; 

vii) The operator performs all operational control functions required by the 

regulations; 

viii) The operator performs all functions necessary to provide adequate 

operational control in the environment in which operations are 

conducted; 

ix) Adequate emergency procedures and contingency plans have been 

formulated. 

b) During this inspection, the inspection team shall: 

i) Conduct the interviews and records checks, observe actual flight-release 

and flight control functions; 

ii) Observe periodic competency checks being conducted by the operator 

to evaluate the knowledge level of flight dispatchers and the 

performance of the supervisor; 

iii) Verify type of operations as proposed; 

c) Operational functions shall be assessed for pre-departure, departure and post 

departure procedures for: 

i) Crew assignment, Load planning, Aircraft routing and Flight planning; 

ii) Release of the aircraft from maintenance; 

iii) Control of MEL and CDL limitations; 

iv) Compliance with flight operations limitations; 

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v) Performance Planning, including temperature, obstacles and wind 

consideration; 

vi) Dispatcher Briefing, dual Responsibility and Flight-Following; 

vii) Dispatch Release, Load Manifest and Airworthiness Release and its 

procedure of information to Flight Dispatch. 

viii) Planned Re-release and Inability to Proceed as Released; 

ix) Aerodrome Operating Minima and Minimum En Route Altitudes; 

x) NOTAMs, fuel and oil supplies, and engine out performance 

considerations; 

xi) Emergency procedures, voice communications and reports; 

xii) Dispatchers Qualification and Knowledge of Aircraft and Flight Planning. 

3.6.8 Flight Data Monitoring / Analysis 

Availability of Integrated software solutions for comprehensive measurement, analysis, 

and reporting tools that can benefit all types of aircraft operators shall be assessed. This 

program should initially decode the recorded data collected from an aircraft DFDR / QAR 

into engineering values and thereafter, should enable an easy reconstruction of the flight 

for comparison of recorded data with the recommended values retrieved from the flight 

profile, and consequently it should highlight abnormal events and deviations. Following 

processes, procedures and capabilities shall also be assessed during the audit: 

a) Identification of operational risk and quantification of safety margins; 

b) Use of the FDM information on the frequency of occurrence, combined with an 

estimation of the level of severity, to assess the risks and to determine 

unacceptability if the discovered trend continues; 

c) Trend towards unacceptable risk prior to it reaching risk levels that would 

indicate the SMS process has failed; 

d) Risk mitigation techniques to provide remedial action once an unacceptable risk, 

either actually present or predicted by trends; 

e) Remedial actions and their effectiveness by continued monitoring. 

3.6.9 Safety Management System 

a) Safety Policy with visible endorsement 

b) SMS organizational structure and responsibilities 

c) MS implementation plan and progress on the that plan 

d) Coordination and Emergency plan 

e) Documentation 

f) Safety Risk Assessment 

g) Safety Assurances 

h) Safety promotion 

i) Quality Policy 

3.6.10 Load Control 

a) The operator is responsible for establishing an approved system of load control. 

Load control method is evaluated for knowing reasonably accurate aircraft 

weight at the flight planning stage for comparison with performance chart to 

determine limiting conditions. 

b) The responsibility of the aircraft weight and balance calculation using the 

approved system may be shared both by the flight crew and the load control staff 

but it is more usual to employ a separate load control. 

c) If a separate load control facility is used, a means of communication between the 

flight planning facility and the load controller is require so that zero fuel weight 

can be passed to the flight planner and fuel loads transmitted to load control. 

The personnel employed in load control facility will have to be competent and 

approved for the purpose. 

d) It is essential that the load be placed aboard the aircraft in the manner assumed 

by the load control calculations. Close liaison between load control and the 

loading staff will be necessary to achieve this. 

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e) General cargo and baggage should be protected against breaches of security 

while being loaded, and provision must be made for the safe loading and 

security of dangerous goods. 

3.6.11 Ground Handling Facilities 

a) The facilities shall be inspected for adequacy of operator’s Ground Handling 

arrangements, procedures and services necessary for an aircraft arrival / 

departure from an Apron, other than Air Traffic Services; 

b) An organizational structure which includes the responsibilities and authority for 

the management of all ground handling functions: 

i) Ramp operations; 

ii) Passenger services : Passenger handling facilities will be inspected only 

as they affect safety and security for the following: 

• Passenger protection from blast, propellers, moving aircraft, and 

moving vehicles/equipment; 

• The possibility of falling from passenger loading devices; 

• The feasibility of timely evacuation, if it is planned to refuel aircraft 

with passengers aboard. 

iii) Baggage services : Size and weight, contents pertaining to dangerous 

goods, carry-on baggage, Security and safety of baggage from safety 

aspects 

iv) Cabin services; 

v) Weight and balance control: Qualification of load controllers, System of 

load control as covered in para 3.6.10; 

vi) Operational Control: FOOs, Training, Duties and responsibilities as 

covered in para 3.6.7; 

vii) Ground support equipment; 

viii) Fuel services. 

c) When the operator is performing the functions of ground handling, possession of 

GHOC under CAAO 11-6, Ground Handling Manual(subcontracting policy, 

training, processes and procedures), approvals and records on all ground 

handling aspects shall also be inspected; 

d) When this function is contracted out to a GHA, following areas/documents shall 

be inspected : 

i) Retention of overall responsibility with the operator; 

ii) A valid agreement; 

i i i) Approvals and GHOC of respective GHA; 

i v ) Audit/Inspection of the GHA. 

3.6.12 Training Program Inspections 

a ) The primary objective of a training program inspection is to ensure that the 

operator's overall training continues to provide quality instruction by conducting 

an evaluation of training program curriculum, facilities, instructors, check 

Aircrew, courseware, instructional delivery methods, and testing and/or checking 

procedures. This information shall be cross-checked with the contents of 

Operations Manual Part - D of the operator; 

b ) Each training program must specify at least the minimum training and 

qualification requirements for flight crew members, cabin attendants, Flight 

dispatchers and for other operation related personnel; 

c ) Training programs shall be assessed widely on their complexity depending on 

the operator's size, aircraft fleet diversification, number of crewmembers, 

training locations, and scope of operation. Training program inspections 

shall be carried out mainly in four areas which are: 

i ) Training manual or curricula: Training curricula should be consistent with 

the approved syllabus for the type of operation being conducted. The 

curriculum should outline enough descriptive detail to ensure that the 

features of each principal subject such as lesson plans, instructor 

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guides, computer software or audiovisual programs, and hand-outs, is 

addressed appropriately; 

i i ) Course Material: In this the assessment shall cover total material of the 

course, instructional delivery methods, such as lectures, workshops, 

slide tape presentations, training devices, and simulators are sufficient 

enough to convey information to the student; 

i i i) Testing and checking: Evaluation of operator's standards shall be 

carried out by pass/fail rates, which shall in turn determine whether a 

desired level of knowledge and skill has been acquired by the students 

being trained; 

i v ) Simulators: The general condition of the equipment, any significant 

periods of ‘down time’, the reasons for the down time, and the operator's 

general ability to maintain the equipment as approved, shall be 

assessed. The inspection team shall specifically look for the Approval, 

general condition, and the related publications. 

3.6.13 Training Facilities/ Training Aids Inspection 

This inspection shall include the following main factors: 

a) Adequate provisions of student seating, storage areas for training materials, and 

facilities for instructors to prepare/deliver their lessons; 

b) Provisions to cater for excessive temperatures, extraneous noise, poor lighting; 

c) Provisions of training aid and equipment such audiovisual equipment, systems 

mock-up boards, panel layouts, ground training devices, instructor equipment 

and other related items, in terms of equipment shall be evaluated. 

3.6.14 Inspection of Records 

Civil Aviation Rules require that an operator shall maintain records on flight preparation, 

operational flight plans, flight crew licenses, Fuel and oil, Flight time and duty period and 

emergency/ survival equipment. Adequate staff must be employed to ensure accurate 

maintenance of records in these areas. The minimum retention period for these records 

varies from one to the other and CARs 94 shall be followed for this purpose. PCAA shall 

be inspecting this area of records for: 

• Adequacy of recording essential information 

• Practicality of method for easiness in recording flight time members 

should be easy for employees to use 

• Accessibility of records to personnel 

• Security of access to unauthorized individuals 

• Currency as regards to expeditious updating 

• Accuracy in current and total time 

a) Flight/Flight Trip/Service Records: During the conduct of the inspection, all of 

the available documents for each flight shall be examined and crosschecked 

with trip records. Inspections will normally be conducted at the operator's 

principal base of operations. Operators shall be required to establish a system 

where transit stations forward all trip records information to one central location 

where the information is retained for the required time period. 

b) Flight And Duty Time Records: Regulatory requirements of flight time, duty 

time, flight and duty time and rest period record maintenance for all the flight 

crew, cabin crew and operation personnel is a binding on the operator. The 

inspection in this area of record keeping shall be carried out to ascertain 

compliance with regulatory requirements on flight and duty time period and rest 

period limitations. 

c) Training and Qualification Records: Operator is to ensure that records are 

available for each company employee who is required to receive flight, ground, 

simulator, emergency, or operational control training to confirm that: 

i) Appropriate training prescribed in the approved training program has 

been conducted as and when required. 

ii) Records reflect each individual’s attendance, participation, aptitude, and 

performance. 

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iii) Adequate and accurate records are being maintained and retained in 

accordance with applicable regulations. Each record of a training event 

in an individuals file should contain the following information as a 

minimum: 

• Specific type of training or qualification conducted 

• Date(s) on which training was conducted; 

• Employee's name and Employee’s position; 

• Results of training or qualification, complete or incomplete, 

satisfactory or unsatisfactory etc; and 

• Instructor or examiner's name and signature. 

3.6.15 Evaluation of Aircraft 

The inspection team will inspect the aircraft that are proposed to be used in revenue 

operations. The aircraft inspections may be carried out at any time prior to certification 

but it would be desirable to have the aircraft inspected before they are used for any kind 

of operation. Portions of the inspection may be combined with surveillance, training or 

proving flights. The basis of this inspection is as follows: 

a) To determine that the cabin layout and equipment meets safety standards. 

b) To ensure that the communications and navigation equipment is appropriate to 

the proposed operation. 

c) To ensure that the cockpit controls and equipment match the description in the 

operations manual and conform to the aircraft checklist. 

d) T ensure that company procedures should adequately cater for servicing and 

safe ground handling. 

3.6.16 Catering facilities 

These facilities shall be inspected (particularly by the CMO or his rep) for adequacy and 

conformity to hygienic requirements for: 

a) Life of the food items; 

b) Food storage facilities; 

c) Refrigerating and freezing facilities; 

d) Packing of meals; 

e) Water quality; 

f) Medical fitness of working staff. 

3.6.17 Inspection of Operating Ports / Feeder Stations 

It is usual for an operator to have one main base and number of other major or minor 

feeder stations/ports. The main base generally has the company headquarters, training 

establishments, and majority of company personnel including flight crewmembers. The 

ports or destinations, which the applicant intends to serve, will be either major or minor 

ports depending on the facilities provided. Pre-certification inspection of facilities will tend 

to concentrate on the main base. A port would generally be considered a major one if 

flight crew is based at the port and/or Maintenance (other than transient maintenance) is 

scheduled. Each port/feeder station facilities shall be inspected in the same manner as 

out lined for the main base before an AOC is issued. 

3.6.18 Proving Tests / Flights (As Applicable) 

a) Civil Aviation Rules require that an operator shall not commence operation or 

use an aircraft until it has undergone the proving flight/test(s). Proving flights 

provide the operator with an opportunity to demonstrate its ability to conduct all 

time operation functions, with a specific aircraft, in compliance with the PCAA 

Regulations and safe operating practices. 

b) Number of proving tests/flights shall depend upon number of aircraft, routes and 

destinations intended or being served. Initial draft of the Operation Specifications 

submitted along with the application (which will be clearly labeled as draft) will be 

used during the proving flights after clearance from the Director Flight Standards 

PCAA. 

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c) Operator will be required to conduct a number of proving flights to demonstrate 

operational readiness. Proving flights will be conducted in all respects as if they 

were revenue services demonstrate following functions: 

i) Scheduling of aircraft and crews; 

ii) On-time departures and arrivals; 

iii) Recording and rectification of defects encountered; 

iv) Load control; 

v) Baggage and/or cargo loading and unloading; 

vi) Passenger' handling; 

vii) Fight and cabin crew familiarity with duties and company procedures; 

viii) Capacity of port facilities to support the service; 

ix) Adjustment of schedules to accommodate delays encountered due to 

ATC, weather or aircraft un-service abilities; 

x) Capacity of notify relevant persons of operational changes. 

d) The applicant will also be required to submit a detailed plan of how the proposed 

proving test flight hours will be used this includes specific schedules for the 

en-route phase, showing departure and arrival dates, times and stations and the 

PCAA require these details approximately two weeks before that phase is 

started; 

e) A minimum of two inspectors will accompany each proving flight, with one officer 

occupying a seat on the flight deck. On large aircraft, more inspectors will be 

needed to adequately observe the operation. No passengers shall be permitted 

on these flights for revenue purposes. 

3.6.19 Emergency Evacuation / Ditching Drills (Where Applicable) 

a) For issuance of an AOC or variation to an AOC, the adequacy of an operator's 

training and procedures along with the proper functioning of aircraft emergency 

exits shall be determined through a partial evacuation demonstration. In this 

demonstration, a full complement of crew members are required to carry out the 

procedures for an emergency evacuation, including opening of 50 per cent of the 

emergency exits and successfully deploying the escape slides at those exits 

within a specified time frame; 

Note: During this demo no passenger seats are occupied and no person is required to 

actually exit the airplane by means of an escape slide. 

b) A ditching demonstration is required during the operational inspection phase of 

the certification process for each aircraft type, model and configuration that will 

be operated on flights over water routes (on any route that passes more than 50 

nautical miles from land). The purpose of the demonstration is to evaluate the 

operator's ability to safely prepare passengers, airplane, and ditching equipment 

for a planned water landing; 

c) Note: Prior to conducting this demonstration the PCAA shall determine whether 

the aircraft for which this demonstration is being carried out, has an 

airworthiness certification for ditching. If the aircraft is not certificated for ditching, 

extended flights over water shall not be authorized; 

d) The operator will provide for the demonstration an aircraft of the type, model, 

and cabin configuration/type mock up and for which approval is sought, along 

with a qualified and current cockpit crew and two complete compliments of cabin 

crewmembers. The purpose of requiring two complete compliments of cabin 

attendants is so that the PCAA may select, immediately prior to the 

demonstration, the flight attendants who will actually participate in the 

demonstration. During the demonstration, the following four areas are evaluated: 

i) Emergency training program; 

ii) Ditching procedures; 

iii) Crewmember competency; 

iv) Equipment adequacy and reliability. 

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3.6.20 Airworthiness and Licensing Requirements 

All the requirements pertaining to issue of AOC on airworthiness and licensing are 

contained in AN-65 and Licensing ANOs respectively. Operator is required to fulfill those 

requirements over and above mentioned in the preceding paras. 

3.6.21 Observations during Pre AOC Inspection 

Fight Inspector or any member of the Inspection Team shall, on spot notify any 

observation on “Confirmation Request” form (Appendix-M) and deliver it to the operator 

in original for immediate corrective action. 

3.7 Air Operator Certificate Issue Phase 

3.7.1 Certification Report: 

a) Inspection Team shall prepare a final report on all the activities during 

certification process. This report shall be thoroughly discussed with the 

operator’s management for discrepancies (if any) and action required on those 

shortcomings This report shall be submitted along with recommendations to 

Director Flight Standards, who then would be in a position to recommend that 

the applicant: 

i) Is either properly equipped and capable in all respects of conducting the 

proposed operation safely, efficiently and reliably in accordance with the 

AOC's operations specifications or limitations; or 

ii) Is not, or is not yet (pending correction of specified deficiencies), 

capable of conducting the proposed operation in an acceptable manner. 

b) Should the PCAA consider that the applicant is not, or not yet, capable of 

conducting the proposed operation in the required manner, an AOC will not be 

issued and the applicant should be so advised, indicating the reasons for the 

declining the AOC issue. 

3.7.2 Final Version of Operation Specifications: 

In those cases where the award of an AOC is recommended, the initial draft of the 

Operation Specifications submitted along with the application shall be drawn up in final 

shape by the applicant's personnel and discussed in detail with the PCAA's certification 

team. 

3.7.3 Final Version of Compliance Statement: 

The original Compliance Statement may have been modified in the course of the 

certification inspections. The certification team will review the Compliance Statement in 

its final form to ensure all requirements have been met. 

3.7.4 Issue of “The AOC”: 

When the specified requirements are found to be satisfied, the certification report along 

with final version of Ops. Specs shall be forwarded to the Director General, PCAA. After 

satisfactory review of all documents, he/she may issue the AOC. The original copy of the 

certificate will be issued to the applicant, with a copy held by the issuing office. Certified 

copy of the AOC shall be displayed in every aircraft at a prominent place and the copy of 

approved Ops. Specs shall be incorporated in the Operator’s Operations Manual. 

3.7.5 Issue of Operations Specifications: 

After the issue of Air Operator Certificate by the Director General, Operations 

Specifications already submitted shall be reviewed for conditions, limitations and any 

special authorization by Flight Standards Directorate. Operations Specifications shall be 

issued by the Flight Standards Directorate in accordance with ANO 91-0002. All 

conditions of limitations, authorizations, revision, variations and provision of its copies 

shall be met by the operator in accordance with ANO 91-0002. 

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3.7.6 Applicant not Ready for Certification: 

Where the certification team is of the opinion that there are major deviations from 

schedule of events, unacceptable manuals, inadequate maintenance arrangements etc., 

the team shall immediately notify the shortcomings in writing to DFS. If the DFS agrees 

with the recommendations of the team, the applicant shall be informed and briefed 

accordingly for the deficiencies. All documents submitted by the applicant would be 

returned and the applicant advised to re-apply for AOC when he/she is ready for the 

AOC audit. 

Note: The PCAA shall not be responsible of any kind of loss incurred to the 

prospective operator during the process of preparation / certification for an AOC. 

3.7.7 Variation of an Air Operators Certificate: 

a) Requirement of variation in the AOC / Operations Specifications (Ops. Specs) of 

AOC may arise due to changes in the Operator’s planned operations , or as a 

result of action under the provision of the CAR’s 94 and the Air Navigation 

Orders; 

b) Where a variation is likely to take place in the planned operations under an AOC, 

the holder has an obligation to notify the PCAA of the proposed changes and 

seek approval of the amendments to the respective AOC / Operations 

specifications; 

c) In case an operator is seeking an addition or deletion to the existing Operations 

Specifications, he/she should give in writing to PCAA the change wanted, the 

reason for the requested change, procedures to be followed to comply with the 

change and the proposed date the change is to take place. Failure to notify the 

change in the operations specifications and to operate without prior approval of 

the procedures for that operation is a breach of CAR’s 1994 and the ANO’s. 

3.7.8 Addition / Removal of an Aircraft to/from Operations Specifications: 

a) An operator is required to submit an applications to include/exclude an aircraft 

in/from the Operations Specifications in reasonable time for the PCAA to assess 

the operator’s competence to utilize that type; 

b) Based upon knowledge of the operator’s current fleet, the need for further 

inspection of the operator’s facilities, training and checking organization, 

maintenance organization and aircraft will be determined. If these are 

necessary, the operator shall provide details as to when the facilities and aircraft 

(as applicable) will be available for inspection. The operator must also provide 

appropriate amendments to operations manual, training manual and aircraft 

flight manual, minimum equipment list of each aircraft for approval if already not 

approved. 

3.7.9 Withholding, Suspension and Cancellation of a Certificate: 

The competent authority may refuse to grant or renew the Certificate, or suspend / 

cancel the same under the Rules. 

If the applicant has committed a financial breach of not paying the renewal fee or any 

other PCAA outstanding dues, his certificate is liable to be with held, suspended or 

cancelled. 

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4.1 Applicability 


Chapter 4 

AERIAL WORK / CHARTER OPERATION 

SPECIFIC REQUIREMENT 

4.1.1 Specific requirements of Aerial Work and Charter operations provided in this chapter are 

applicable to the operation of aircraft in weight category of 5700 kgs or less. These 

requirements may vary for this weight category but the process of issue and renewal of 

an AOC would remain same as specified in chapter 3 and chapter 7. 

4.1.2 For operation with aircraft above 5700 kgs, all the requirements and processes as 

specified in Chapter 3 and chapter 7 shall be applicable for issue and renewal of an 

AOC. 

4.2 Requirement of Chief Pilot / GM Operations 

4.2.1 All operators for aerial work / charter operations are to appoint a full time Chief Pilot. 

4.2.2 Minimum Qualification / Experience- Chief Pilot/GM Operations: 

Unless other wise approved by the competent authority, following minimum qualification 

and experience shall be required for this appointment: 

Operator's Fleet Total Flying Hrs 

Experience in 

commercial ops. 

Single Engine aircraft 1000 Hrs. 6 months 

M/Engine aircraft (5700 kgs & 

below) 

4.2.3 Approval 

1500 hours with minimum of 

100 Hrs. on multiengine A/C 

2 years 

a) A person shall not be appointed as or act as a Chief Pilot, unless his 

appointment has been approved in writing by the competent authority. 

b) The operator is to submit an application as per specimen placed at appendix “F”, 

which shall include the following details of the person for whom the approval is 

required: 

i) Current licenses, ratings and endorsements held. 

ii) Total flight time, total time as pilot-in-command and, where applicable, 

total instrument, instructional and multiengine aircraft flight time; and 

iii) A comprehensive outline of flying history, including experience as CP in 

other organizations, details of involvement in accident / incidents, 

violation of rules and procedures. 

c) The data provided in the application/attachments shall be assessed for the 

suitability of the applicable appointment and if found satisfactory, the proposed 

person shall be: 

i) Interviewed for the adequacy of knowledge in both, professional and 

regulatory aspects, by DFS or a person designated by him, 

ii) Flown if required with a Flight Inspector to demonstrate his level of 

experience. 

d) After a comprehensive assessment, the Operator shall be informed in writing for 

the approval or otherwise. Where an approval is granted, it shall be subject to: 

i) Conditions and limitations specified in the letter of approval; 

ii) Maintaining a satisfactory level of performance; 

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iii) The employment of the person with the same operator; 

iv) Completing a standardization flight annually with a PCAA Inspector. 

Note: An approval so granted shall be cancelled if the above requirements are 

not met. 

e) A person shall not be approved to the appointment of CP, if: he/she has: 

i) Been blamed for any flying incident/accident in the past two years; 

ii) Been penalized for any violation of CARs, ANOs, or any regulatory 

instructions in the past two years; 

iii) Not maintained a satisfactory record in the conduct of operational 

management. 

4.2.4 Duties and Responsibilities 

4.2.4.1 The CP shall have control of all flight crew training and operational matters 

affecting the safety of the flying operations of the operator. The duties and 

responsibilities of a CP shall, unless the competent authority otherwise specifies 

in writing include the following: 

a) Ensuring that the operator's air operations are conducted in compliance 

with the CARs, ANOs, ANs, ASCs, AOC Guide, operations manual and 

other orders / instructions issued from time to time; 

b) Arranging flight crew rosters; 

c) Maintaining a record of licenses, ratings, medical fitness and route 

qualifications held by each flight crew member, including fitness and 

route qualification, validity, recency, type endorsements and any 

applicable restrictions imposed on the license; 

d) Maintaining a system to record flight crew duty and flight times to ensure 

compliance with duty and flight time limitations, in accordance with 

CARs and operations manual; 

e) Ensuring compliance with loading procedures specified for each aircraft 

type used by the operator and proper completion of loading documents, 

including passengers and cargo manifests; 

f) Monitoring operational standards, maintaining training records and 

supervising the training and checking of flight crew of the operator; 

g) Conducting proficiency tests in the execution of emergency procedures; 

h) Training flight crew in the acceptance and handling of dangerous goods; 

i) Maintaining a complete and up-to-date reference library of operational 

documents as required for the class of operations conducted. 

j) Allocating appropriate aircraft. 

k) Submit returns (RCN) accurately and in time to the PCAA. 

l) Keep the company operations manual updated. 

m) Issue orders and instructions in form of Flying Orders for ensuring safety 

of operations where necessary. 

n) Conduct test and checks whenever assigned by competent authority. 

o) Summarily prohibit or suspend a person from flying in company aircraft 

or cause him to be recalled when the person is engaged in piloting the 

aircraft if the persons conduct or actions are likely, in the CP opinion, to 

endanger the continued safety of flying operations or prejudice the 

Company's reputation and flying standards. 

4.3 Aircraft Flight Crew 

4.3.1 Flight Crew Composition 

a) The number and composition of the flight crew shall not be less than that 

specified in the Aircraft Flight Manual and certificate of airworthiness. 

b) Where an operator considers it essential to conduct two pilot operation, and the 

aircraft is certified for single pilot operation, may with prior approval of the PCAA 

carry an additional pilot, provided the aircraft is equipped and the duties are 

specified in the operations manual. 

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4.3.2 Flight Crewmember Emergency Duties 

An operator shall, for each type of aircraft, assign to all flight crewmembers the 

necessary functions they are to perform in an emergency or in a situation requiring 

emergency evacuation. Annual training in accomplishing these functions shall be 

contained in the operators training program and shall include instruction in the use of all 

emergency and lifesaving equipment required to be carried, land drills in the emergency 

evacuation of the aircraft. 

4.4 Training Program 

An operator shall establish training and checking organization for implementing the training 

programs. 

4.5 Pilot Proficiency Checks 

An operator shall ensure that piloting technique and the ability to execute emergency procedures 

is checked in such a way as to demonstrate the pilot's competency. Where the operation may be 

conducted under instrument flight rules, an operator shall ensure that the pilot's competence to 

comply with such rules is demonstrated to either a check pilot of the operator or to a PCAA flight 

Inspector for charter, WIP/VIP and operations of an aircraft below 5700 kg AUW. Such checks 

shall be performed at least once within a period of every 12 months. 

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5.1 General 


Chapter 5 

FLYING SCHOOL – SPECIFIC REQUIREMENTS 

5.1.1 This chapter outlines the specific requirements related to the obtaining of an AOC ‘Flying 

School/Flying Training Organization’ and subsequent conduct of training operations, and 

should be read in conjunction with ANO 90-0003 and other chapters of this Guide. 

5.1.2 An FTO/FS is an organization staffed, equipped and operated in a suitable environment 

offering flying training, and/or synthetic flight instruction and, if applicable, theoretical 

knowledge instruction for specific training programs. 

5.1.3 An applicant/operator having valid Flying School License issued by the PCAA may apply 

for issue of an Air Operator Certificate (AOC) to Director Flight Standards. 

5.1.4 During certification process, the operator, who has the ultimate responsibility for the 

safety of his operation, must satisfy PCAA of his: 

a) Eligibility for the issue of an Air Operator Certificate; 

b) Ability and competence to conduct safe and efficient operations and to comply 

with applicable regulations and rules. 

5.1.5 PCAA, in addition to assessing the operator's ability and competence, shall also act as a 

guide for the operator in organizational and procedural matters. 

5.2 AOC Issue Process 

5.2.1 Flow charts outlining all the activities that have to be accomplished during an application 

process by an applicant/operator for an AOC are placed at Appendix “D4”. Assessment 

of the operator is carried out under the established procedures provided under the Rules. 

The process of AOC issuance is completed through five distinct phases of evaluation, 

which are: 

a) Pre-Application Phase 

b) Formal Application Phase 

c) Preliminary Financial, Economic, and Legal Assessment Phase; 

d) Preliminary Technical Assessment, and Documents Evaluation Phase; 

e) Pre-Certification Inspection Phase; 

f) Decision on application, and AOC Issue Phase. 

5.2.2 The requirement of each inspection area for AOC might vary for Flying Schools but the 

process of issue of an AOC would remain the same as outlined in chapter 3. 

5.2.3 An operator shall not be granted an AOC-FS until PCAA is satisfied that he/she has 

established a ground training school with adequate facilities and qualified personnel. 

5.3 Responsibilities of FTO/FS 

5.3.1 An FTO/FS wishing to offer approved training to meet PCAA Licensing requirements of 

pilots, shall obtain an AOC in accordance with Rule 52 of CARs; and shall have: 

a) A well equipped library having aviation books, literature, upto date CARs, Air 

Navigation Orders, relevant Airworthiness Notices, Aircraft Manuals, AIP, 

Navigation Charts, relevant course study material and necessary route maps. 

b) Recruited a suitable pilot and an engineer to function as Chief Flight Instructor 

and a Quality Control Manager of the FTO/FS. It shall also recruit Chief Ground 

Instructor and have an adequate number of flight instructors, ground instructors 

and engineering personnel. 

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5.3.2 An FTO/FS shall provide following particulars of the aircraft to be used: 

a) Detail of instruments and equipment installed on the aircraft for both VFR and 

IFR flights. 

b) Certificate of registration and certificate of airworthiness of the aircraft. 

5.3.3 An FTO/FS shall also provide the following documents: 

a) Approval of maintenance organization and Quality Control Manager by the 

PCAA Airworthiness Directorate. 

b) Names, license / approval and endorsements of the engineers and flight 

instructors. 

c) Details of facilities, equipment, procedures and necessary manpower. 

c) Operations and Training Manuals. 

5.4 Management and Staffing 

5.4.2 The management structure shall ensure supervision of all grades of staff by persons 

having the experience and qualities necessary to ensure the maintenance of high 

standards. Details of the management structure, indicating individual duties and 

responsibilities, shall be included in the Operations Manual. 

5.4.3 The FTO/FS shall satisfy the Authority that an adequate number of qualified and 

competent staff is employed. Two persons on the staff shall be employed full time in the 

following positions: 

a) Chief Flying Instructor (CFI) 

b) Chief Ground Instructor (CGI) 

5.4.4 For the first time approval of the supervisory staff, there shall be an open book AP-1 

examination on Annex 1, CARs, ANOs and ASCs of both Licensing and Flight 

Standards. 

5.5 Supervisory Staff Requirements 

5.5.1 Chief Flying Instructor (CFI) 

a) The CFI shall be responsible for the supervision of the flying training. In order to 

standardize the flying training activities in the flying training 

institutes/clubs/schools engaged in abinition flying training for grant of pilots’ 

licenses, the minimum requirements for approval of Chief Flight Instructor (CFI) 

shall be as under: 

i) ATPL 

ii) Total Flying: 2000 Hrs. 

iii) Instructional: 1000 Hrs. 

b) The Flight Instructor seeking approval as CFI should be free from prejudices and 

capable of recording fair assessment of the trainee pilots. The Flight Instructor 

seeking the approval as CFI and meeting the experience requirements shall 

undergo an oral and flight test for approval by Flight Standards Directorate. 

Personnel licensing office would issue approval certificate to the candidate on 

recommendations made by Flight Standards Directorate. 

c) When a CFI changes from one institute to another, he/she can be approved in 

the same capacity for the new institute without undergoing the tests if the scope 

of training activities of the new institute is not higher than that of the institute for 

which the CFI was approved. An approved CFI of an FTO may be removed from 

CFI position by the FTO management only with prior approval of PCAA. 

d) CFI approval may be suspended or cancelled by the Authority if he/she is found 

lacking in any of the requirements or if found unfit in any manner or in case of 

serious safety violations. 

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e) The privileges of a CFI shall be as under: 

i) To conduct student pilot’s licence (SPL) examination. 

ii) To conduct FRTO examination. 

iii) To impart flying training to trainee pilots and to carry out their periodical 

progress checks. 

iv) To authorize flights of the aircraft operated by the institute/club/school. 

v) To act as overall in charge of the flying training activities of the 

institute/club/school. 

vi) To authenticate the entries in the pilot’s log book. 

vii) To conduct standardization checks of FIs of the FTO/FS. 

viii) To carry out skill test for renewal of Licence and Instrument Rating. 

5.5.2 Additional Responsibilities of CFI 

a) Ensuring that the standards of flying and ground training conducted are to the 

satisfaction of the PCAA; 

b) Maintain a recording system, which will provide an upto-date description of each 

student’s progress in both flight and ground training. He/She shall review these 

records at regular intervals, and where a student’s progress is not satisfactory, 

he/she shall annotate his assessment of the reasons for unsatisfactory progress 

and indicate remedial measures to be taken. Records shall be kept securely 

and also be made available to both instructors and students. 

c) Carry out a standardization and proficiency flight check of each flight instructor 

employed by the flying school. 

i) Before the flight instructor commences instructional duties with the 

school and 

ii) At intervals of not more than one year. 

iii) A detailed record of the content and result of each of these flights shall 

be kept. 

d) Student pilot is to be checked for his progress and standards of training at least 

once in every 3 months or 40 hours, whichever is earlier. 

e) Ensure that a flight instructor adequately briefs each student in the relevant 

sequence before and after each flight. 

f) A CFI / CP, in exercising any responsibility, may delegate duties to other 

members of the operator’s staff in writing, but is not to delegate training and 

checking duties without the written approval of the GMGA. 

5.5.3 Chief Ground Instructor (CGI) 

a) The CGI shall have a practical background in aviation and have undergone a 

course of training in instructional techniques or have had extensive previous 

experience in giving theoretical knowledge instruction. 

b) The privileges of a CGI include conduct of all theoretical knowledge instruction, 

standardization of all theoretical ground instruction and the supervision of all 

ground instructors. 

5.5.4 Flight Instructors (FI) 

a) The Flight Instructor at an FTO/FS shall have a flying record free of any accident 

attributable to his proficiency in handling any type of aircraft during the preceding 

three years. 

b) The Flight Instructor shall possess the following valid licences/ratings: 

i) CPL/ATPL. 

ii) FI Rating. 

iii) FRTO. 

iv) Aircraft type rating. 

v) Instrument Rating. 

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5.6 Training Aircraft 


c) The number of part time instructors in relation to the scope of training offered 

shall be acceptable subject to approval by the PCAA. 

d) The ratio of all regular students to flight instructors shall not exceed 5:1. Class 

numbers in ground subjects involving a high degree of supervision or practical 

work shall not exceed 12 students. 

e) The maximum flying hours flown in a stipulated period, and maximum duty hours 

and minimum rest time between instructional duties of instructors, shall be in 

accordance with the prescribed duty time limitations as provided for in PCAA 

Regulations. 

5.6.1 An adequate fleet of training aircraft appropriate to the courses of training offered shall 

be available. Each aircraft shall be fitted with duplicated primary flight controls for use by 

the instructor and the student. Swing-over flight controls shall not be acceptable. The 

fleet shall include, as appropriate to the courses of training, aircraft suitable for 

demonstrating stalling and spin avoidance. At least one aircraft shall be equipped to 

simulate instrument meteorological conditions and equipped for the instrument flight 

training (NDB/VOR and ILS). 

5.6.2 Only aircraft approved by the PCAA for training purposes shall be used. 

5.7 Training Manual and Operations Manual 

5.7.1 A FTO/FS shall prepare and maintain a Training Manual and Operations Manual 

containing information and instructions to enable staff to perform their duties; and to give 

guidance to students on how to comply with course requirements. 

5.7.2 An FTO shall make available to staff and, where appropriate, to students the information 

contained in the Training Manual, the Operations Manual. 

5.7.3 The amendment procedure shall be stated and amendments shall be properly controlled. 

5.7.4 The Training Manuals as a part of operations manual, shall state the standards, 

objectives and training goals for each phase of training that the students are required to 

comply with and shall include the following: 

a) The Training Plan 

b) Briefing and Air Exercises 

c) Synthetic Flight Training, where applicable 

d) Theoretical Knowledge Instruction 

5.8 Flight Checks 

Chief Flight Instructors (CFI) are required to regularly carry out flying checks of the trainee pilots 

to ensure that the flying training institute is imparting a standardized flying training. CFI should 

carry out regular flying checks of Flight Instructors to ensure that standardized flying training is 

being imparted to the trainee pilots. 

5.9 Ground Training Organization (GTO) 

5.9.1 The under mentioned facilities shall be established to accommodate the ground training 

school of pilots: 

a) Class rooms; 

b) Assembly/conference hall; 

c) Instructors accommodation; 

d) Technical library; 

c) Demonstration equipment room; 

d) Printing and copying room; and 

e) FRTO /language laboratory 

f) Training Aids 

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5.10 Operations from Satellite Aerodromes 


5.10.1 The holder of an AOC-FS shall not operate from another aerodrome without prior 

approval of FSD and Operations Directorate. The aerodrome shall have: 

a) Requisite facilities including place for conducting briefing / debriefing of the 

students. 

b) At least one runway that is fit for training aircraft to make a normal take off and 

landing at full gross weight: 

i) Under calm wind (not more than 5 Kts) conditions and temperatures 

equal to the mean high temperature for the operating area. 

ii) Clearing obstacles in the take of flight path by at least 50 feet. 

iii) With the Power Plant operations and landing gear and flap operation, if 

applicable, recommended by the manufacturer and 

iv) With smooth transition from lift – off to the best rate of climb speed, 

without exceptional piloting skills or techniques. 

c) A windsock that is visible from the ends of each runway at ground level. 

d) An operating control tower: and 

e) In case of night flights must have runway lights. 

5.10.2 An instructor shall be designated by the CFI as in charge of flying from the satellite 

aerodrome. 

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6.1 General 


Chapter 6 

SURVEILLANCE / INSPECTIONS BY PCAA 

6.1.1 The issuance of an air operator certificate to an operator is based upon demonstrating 

an adequate organization, method of control and supervision of flight operations. The 

continued validity of that certificate shall be dependent upon maintaining the standards, 

which it demonstrated at the time of issuance of the certificate. 

6.1.2 It is important to make a clear distinction between surveillance and certification activities. 

Certification process takes place for issuance of an AOC but the surveillance ensures 

continued validity of the issued certificate. 

6.2 Objectives of PCAA Surveillance 

6.2.1 The primary objective of surveillance is to provide the PCAA, by means of 

comprehensive inspections, with an accurate, real-time evaluation of the safety status of 

the air transportation system. This chapter describes the subsequent periodic 

surveillance and inspections necessary to: 

a) Determining each operator's compliance with regulatory requirements, 

effectiveness against PCAA standards and safe operating practices; 

b) Verify the degree of compliance of AOC holders with standards applicable to 

their specific type of operations and detecting changes as they may occur in the 

operational environment; 

c) Measuring the effectiveness of previous corrective actions and need for 

regulatory, managerial and operational improvements 

d) Promote continued safety of aircraft operations 

6.3 Operator’s Obligation 

6.3.1 An AOC holder shall be required to maintain his/her organization, staffing, operating 

standards at the level which were approved at the time of issue of AOC. These 

parameters as given in Chapter-2 would be complied with at all times for continued 

validity of an AOC. 

6.3.2 A number of activities/inspections of various types shall be undertaken by PCAA on a 

regular basis to ensure that an operator maintains adequate standards and follows 

approved procedures. These activities may be planned and in many cases, may be 

without any prior notice to the operator. Where information to an operator is necessary 

for the function of an activity, the operator shall be informed in advance but in the 

activities where presence of operator’s management or staff is not necessary, the 

operator may not be given any prior notice for completion of that surveillance activity. It is 

an obligation of the operator to facilitate the inspectors with an un-interrupted access and 

complete co-operation in completing the surveillance activities, which is in-turn for the 

safety of the operator. 

6.4 Surveillance Activities 

The objective of surveillance is accomplished by PCAA through numerous inspections of the 

operator that are given in the following text. 

Note: Surveillance activities given in the following text may not be applicable to all types of 

operations. Applicability of each activity shall be in accordance with the operator’s type of 

operation. 

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6.4.1 Main Base Inspections: 

Main Base Inspections are normally conducted either during the renewal of an AOC or at 

any time it is considered necessary for the validity of the AOC. The operations portion of 

these Inspections will normally be accomplished in six areas as follows: 

a) Operations Manual: The objective of an inspection of an Operations Manual is to 

substantiate that it: 

i) Implements Pakistan Civil Aviation Rules, Air Navigation Orders, and 

does not conflict with the regulations of any other state where operations 

will be conducted; 

ii) Provides clear, complete, and detailed instructions, policies, and 

procedures so that operational staff is fully informed of what is required 

of them. Procedures should be effective and represent sound safety 

philosophy. Through the proper use of tilts material it is expected that 

personnel will be able to perform their duties to a high degree of 

precision, thus resulting in safe and efficient operations; 

iii) Presents necessary guidance and instructions to personnel in a suitable 

and convenient format; 

iv) Outlines standardized procedures for all crew member functions; and 

v) Is updated regularly. 

b) Operational Control Inspections: Operational control inspection has two primary 

objectives. The first objective is to ensure that the operator is in compliance with 

the minimum requirements of the CARs. The second objective is to ensure that 

the operator's system of control provides positive assurance of public safety. The 

operator must meet both objectives to obtain and retain an air operator 

certificate. To make this determination, the PCAA, on continuing bases, will 

evaluate the operator to ensure the following: 

i) Responsibility for operational control is clearly defined; 

ii) An adequate number of operational control personnel are provided; 

iii) Applicable manuals contain adequate policy and guidance to allow 

operational control personnel and flight crews to carry out their duties 

efficiently, effectively, and with a high degree of safety; 

iv) Operational control personnel are adequately trained, knowledgeable, 

and competent in the performance of their duties; 

v) Flight control personnel and flight crews have been provided with the 

necessary information for the safe planning, control, and conduct of all 

flights; 

vi) The operator provides adequate facilities for operational control 

functions; 

vii) The operator performs all operational control functions required by the 

regulations; 

viii) The operator performs all functions necessary to provide adequate 

operational control in the environment in which operations are 

conducted; and 

ix) Adequate emergency procedures and contingency plans have been 

formulated. 

c) Operations and Flight (Trip) Records Inspections: The primary objective of 

operations and flight records inspections is to ensure that operators meet 

established operator procedures and appropriate civil aviation regulations for the 

proper preparation and retention of operational trip records. The inspector's 

evaluation provides the PCAA with the methods of information acquisition, 

dissemination, adequacy of operational procedures while being in conformity to 

PCAA Rules. This part of the surveillance normally takes care of requirements 

on: 

i) Load manifest; 

ii) Dispatch or flight release; 

iii) Flight plan; 

iv) Maintenance or airworthiness release. 

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d) Training Program Inspections: The primary objective of a training program 

inspection is to ensure that the operator's overall training program continues to 

provide quality instruction by conducting an evaluation of training program 

curriculum, facilities, instructors, check aircrew, courseware, instructional 

delivery methods, and testing and/or checking procedures, which were 

previously approved by the PCAA. The PCAA will periodically conduct an overall 

evaluation of an operator's training program through a "modular" approach to 

approve or evaluate a: 

i) Training syllabus; 

ii) An instructor; 

iii) Courseware both for instructor and of students; 

iv) Training aids and environments 

e) Training and Qualification Records Inspection: Operator shall ensure that 

records are available for each company employee who is required to receive 

flight, ground, simulator, emergency, or operational control training to confirm 

that: 

i) Appropriate training prescribed in the approved training program has 

been conducted as and when required; 

ii) Such records reflect each individual’s attendance, participation, aptitude, 

or performance; 

iii) Adequate and accurate records are being maintained and retained in 

accordance with applicable regulations with an appropriate accessibility 

and security; 

iv) Employees are properly licensed and rated in conformity to the duties 

assigned. 

6.4.2 En-Route Cockpit Inspections 

a) The primary objective of cockpit en route inspections is for the PCAA to evaluate 

in-flight operations of the operator within the total operational environment of the 

air transportation system. En-route inspections are one of the most effective 

methods of accomplishing air transportation surveillance objectives and 

responsibilities. These inspections provide the PCAA with an opportunity to 

assess elements of the aviation system that are both internal and external to an 

operator. 

b) A cockpit en-route inspection is a routine surveillance function that is distinct 

from a route check required by Civil Aviation Regulations. It's purpose is be to 

observe and evaluate the en-route cockpit crew Elements of the aviation system 

which are internal to the operator and shall be evaluated during cockpit enroute 

inspections, include: 

i) Crewmembers knowledge, ability, and proficiency 

ii) Operator manuals and checklists 

iii) Use of Minimum Equipment Lists and Configuration Deviation Lists. 

iv) Operational control functions (dispatch, flight-following, flight-locating) 

v) Use of checklists, approved procedures, and safe operating practices 

vi) Crew coordination/cockpit resource management 

vii) Cabin safety 

viii) Aircraft condition and servicing 

ix) Training program effectiveness. 

Note: Operators shall establish a procedure flexible enough as to permit use of an 

available cockpit jump seat on short notice. Though, the operators will be 

informed for such inspections in advance but it can still be a no notice 

inspection. 

6.4.3 Cabin En-Route Inspections 

a) Cabin en-route inspections are conducted to assess the level of cabin safety by 

evaluation of operations conducted in the aircraft cabin. Cabin inspections 

provide the PCAA with information concerning flight attendant training programs, 

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operator procedures, and the condition and maintenance of aircraft emergency 

equipment and furnishings. 

b) Areas, which shall be assessed during cabin inspections, may be grouped into 

three broad categories as follows: 

i) Aircraft. The "aircraft" inspection area applies to the general 

airworthiness of the aircraft and the condition and availability of aircraft 

cabin emergency equipment and furnishings. 

ii) Crewmember. The "crewmember" inspection area applies to flight 

attendants who perform duties during a cabin inspection. Inspectors 

should evaluate such items as crewmember knowledge, ability, and 

proficiency by directly observing flight attendants performing their 

respective duties and functions. 

iii) Flight Conduct. The "flight conduct" inspection area refers to items that 

relate to a particular phase of the flight such as stowage of girt bars, 

passenger briefings, turbulent air security, and stowage of carry-on 

luggage. 

Note: Operators shall establish a procedure flexible enough as to permit use of an 

available cabin seat on short notice. Though, the operators will be informed for 

such inspection in advance but it can still be a no notice inspection. 

6.4.4 Station Facilities Inspections 

a) Station facility operations may be defined as those support activities required to 

originate, turn around, or terminate a flight. Station Facility inspection shall be 

conducted periodically at every transit base/feeder station where the operator 

uses facilities and services in connection with his/her operations. A Station 

Facility inspection encompasses both, the operations and the line facilities 

required to conduct these operations. 

b) This surveillance activity is used to evaluate the areas as: 

i) Personnel at a station for adequacy and proficiency. 

ii) Manuals availability, currency, and content of the written guidance 

required by employees in the performance of their assigned duties. 

iii) Records required to be maintained by the operator at the station. 

iv) Training for the training given to assigned personnel as demonstrated by 

their knowledge of their duties. 

v) Facility/Equipment/Surface required to support flight operations, such as 

ramp areas, blast fences, signs, signaling devices, lighting, passenger 

and cargo-loading equipment, aircraft servicing, and towing equipment. 

vi) Conformance of the operator's procedures with civil aviation regulations 

and the compliance of the operator's employees with the operator's 

direction and guidance. 

vii) Flight Control for the support of aircraft flight operations. 

viii) Servicing procedure required for the safe handling of the operator's 

aircraft. 

ix) Management effectiveness 

x) Security procedures and their implementation regarding passenger and 

cargo screening and access to restricted areas. 

Note: Such inspection shall be coordinated with the operator ahead of time to establish 

a date and time for conducting the inspection. 

6.4.5 Ramp Inspections 

a) The primary objective of a Ramp inspection is to provide PCAA with the 

opportunity to evaluate an operator’s operation while the crewmembers and 

aircraft are on the ground. During this inspection, evaluation of routine methods 

and procedures used by an operator's personnel during the period immediately 

before or after a flight is carried out. A ramp inspection is an effective method for 

03/01/2011 6-4 MNL-005-FSXX-3.0


evaluating an operator's ability to prepare both the aircraft and crew for a flight to 

be conducted. 

b) When conducted after the completion of a flight, a ramp inspection is an effective 

method for determining whether the aircraft and crew were adequately prepared 

for the flight; as well as for evaluating the operator's post flight and/or turn 

around procedures and crew member and ground personnel compliance with 

these procedures. 

c) Areas which may be observed and evaluated during ramp inspections fall into 

six different categories: 

i) Crewmember: This includes evaluation of crewmember manuals and 

any required flight equipment, flight planning, licenses and medical 

certificates, cabin crew certificates, crewmember disposition of trip 

paperwork, and other items that relate crewmember responsibilities. 

ii) Station Operations: various methods and procedures used by the 

operator to support the flight, such as distribution of dispatch, flight 

release, and flight-locating paperwork; distribution of weather reports, 

PIREPs and other flight planning material; passenger handling; boarding 

procedures; and carry-on baggage screening. 

iii) Aircraft: aircraft's general airworthiness, logbook entries, MEL 

compliance, carryovers, and required items of emergency and cabin 

safety equipment. 

iv) Servicing and Maintenance: ongoing servicing, such as refueling with 

passengers on board, de-icing, or catering. 

Note: The operator shall not be given any advance notice that a ramp inspection is 

going to be conducted. 

6.4.6 Emergency Evacuation Drill 

a) The purpose of this drill is to evaluate the operator's ability to safely prepare 

passengers and airplane for a planned or an unplanned emergency evacuation. 

b) Emergency evacuation demonstration is normally required during the operational 

inspection phase of the certification process. 

c) During the continued validity of the AOC or any variations to the conditions of an 

AOC, the operator’s crew shall carry out this drill for their initial certification and 

then at a specified interval. This exercise when falling due for the conditions set 

out by the Regulations shall be planned in coordination with Flight Standards 

Directorate. 

d) Specific areas which, shall be evaluated during the evacuation demonstration 

are: 

i) Adherence by flight and cabin crewmembers to the execution of 

assigned duties and responsibilities both in the aircraft and on the 

ground; 

ii) Effectiveness of the pilot-in-command in the exercise of command 

responsibilities; 

iii) Succession to command in event of casualties; 

v) Effectiveness of crew members in performing their assigned evacuation 

duties; 

6.4.7 Ditching Drill 

a) The purpose of the demonstration is to evaluate the operator's ability to safely 

prepare passengers, airplane, and ditching equipment for a planned water 

landing. 

b) A ditching demonstration is normally required during the operational inspection 

phase of the certification process for each aircraft type, model and configuration 

which will be operated on flights over water routes (on any route which passes 

more than 50 nautical miles from land). 

c) The operator’s crew shall carry out this drill for their initial certification and then 

at specified intervals during the continued validity of the AOC. This exercise 

03/01/2011 6-5 MNL-005-FSXX-3.0


when falling due shall be planned in coordination with Flight Standards 

Directorate. 

d) During the demonstration, the following four areas shall normally be evaluated: 

i) Emergency training program 

ii) Ditching procedures 

iii) Crewmember competency 

iv) Equipment adequacy and reliability 

6.4.8 Flight Crew Proficiency Checks 

a) AOC holders are required to conduct proficiency and competency checks to 

ensure that all flight crew are competently performing their duties and 

responsibilities. 

b) PCAA Inspectors, as a part of surveillance activity, may observe these checks at 

any time as an inspection job function. The objectives of this activity are as 

follows: 

i) Evaluate individual flight crew performing their duties and 


ii) Assess the effectiveness of the operator's training program. 

iii) Evaluate individual DCP/DCFE performing their duties and 


iv) Evaluate the effectiveness of the operator's standardization, and quality 

control program. 

v) Identify previously approved or accepted operational procedures, 

manuals, or checklists that are deficient. 

vi) Assess the effectiveness of the operator's simulators and equipment. 

03/01/2011 6-6 MNL-005-FSXX-3.0

7.1 General 


Chapter 7 

RENEWAL OF AN AOC 

7.1.1 An applicant who is the holder of an AOC must comply with the requirements of this 

chapter for the renewal of the AOC. 

7.1.2 In case the AOC is not renewed within 90 days of the last validity date, the AOC would 

be renewed after fulfilling the complete requirements of initial issue of an AOC. The 

renewal application is a formal request in letterform as placed at Appendix – “A” that 

must contain essentially the same information as for the initial issue. 

7.2 Formal Application for Renewal 

7.2.1 Formal Application must be submitted at least 45 days before the expiry date of present 

AOC. 

Note: Description of the major attachments follows and a detailed checklist of items is 

covered in the Formal Application/ letter placed as Appendix -A. 

7.2.2 Information pertaining to any substantial changes to the type of operation, addition of 

aircraft and/or maintenance status if proposed shall also be included as a part of the 

application. 

7.2.3 Attachments required to be submitted along with the Application are: 

a) Duly filled in Operations Audit Checklist (Appendix “K”) for subsequent 

inspection of Flight Inspectors; 

b) Copy of the License attained for the type of Operation; 

c) Voucher of the Fee/Charges deposited for renewal of the AOC. The Fee shall be 

deposited in accordance with the Fee Schedule placed chapter-1 of this Guide; 

d) Copy of the Insurance policy for the operation; 

e) Aircraft Lease Agreement(s): Copy of Aircraft Lease Agreement if there has 

been any change/variations in the aircraft or the agreement. The monetary 

amounts may be "blanked out" of the lease documents(s), however, the 

remaining language must remain. For detailed guidance, refer to ANO 91-0016 

on operation with leased aircraft; 

f) Compliance Statement: Renewed compliance statement in the form of a detailed 

listing of ANOs and CARs (to sub-paragraph level if required) that is applicable 

to the operation with either a brief narrative description or a reference to an 

applicable document that describes compliance; 

g) Contractual Agreement(s): Copy of all the contractual agreements or 

arrangements on infrastructure, operational control, maintenance and/or training 

shall be placed as an attachment if there has been any change from previous; 

h) Data of each Flight Crew / Engineering Certification Personnel including their 

Type Rating and Currency on the Type proposed; 

i) Details on Training & Checking Organization along with the Organogram; 

j) Details on Flight Crew / Engineering Certification Personnel Training Source for 

all kind of required training; 

k) Copy of previous Operation Specifications. 

7.2.4 Inspection Team: 

When the formal application is received for renewal, the PCAA will form an inspection 

team that shall consist of but may not be limited to: 

a) Flight Operation Inspectors 

b) Airworthiness Officers 

c) GM Licensing or his rep. 

d) Chief Medical Officer or his representative 

e) CFO or his rep. 

03/01/2011 7-1 MNL-005-FSXX-3.0


Note: The size of the certification team shall depend upon the magnitude and the type 

of the operation. 

7.3 General Criteria For AOC Renewal 

7.3.1 The purpose of this inspection is to ensure that the applicant has a clear understanding 

of the certification and continuing surveillance process and to provide a firm basis on 

which the PCAA can renew the AOC. 

7.3.2 The certification criteria that was used in the initial certification process is essentially 

identical for renewal of an AOC with the obvious exceptions such as document 

evaluation, Proving Flights, Aircraft Maintenance Certification and other elements that 

have been already established and approved. It will be necessary for the PCAA team to 

look into any or all aspects of the operation and maintenance to ensure that the operator 

has continued to maintain the standards that were required for initial certification. Among 

other elements, the inspection team will ascertain if there have been any changes to: 

a) The qualifications and experience required of key operations and airworthiness 

management personnel. 

b) Specific requirements peculiar to the proposed operation. (Applicable CARs and 

ANOs.). It is essential that the applicant understand which regulatory 

requirements are relevant. 

c) The applicant's awareness of the division of responsibility between company 

personnel and the PCAA. The applicant must also be aware of the desirability of 

submitting required items as soon as they become available and advising the 

certification team of any problems or changes in the operation. 

d) It is imperative that the applicant understand that failing to successfully complete 

the AOC renewal inspection, NO operations shall be permitted until after the 

AOC is renewed. 

e) The current status of manuals, records and other documents which are required 

to be completed and approved for certification which are found to be 

unsatisfactory. These must have immediate corrective measures taken before 

the AOC can be reissued. 

Note: If the required certification has not been completed within that period during which the 

AOC is valid, the application for renewal may be deemed to have lapsed. The AOC will 

also have ceased to be valid on the date indicated. 

7.4 AOC Renewal Inspection 

7.4.1 The AOC renewal Inspection (operational phase) shall encompass all aspects of existing 

operation primarily for safe operating practices. This inspection shall assess whether or 

not the operations as approved are conducted in accordance with the approval of the 

certificate, facilities and equipment is maintained at the level as previously certified. 

Note: The Rules require that subcontracting of services can only be accomplished from 

another operator who holds an AOC issued by the Director General. Although, there is 

no restriction on contracting out the essential services but under such conditions, the 

applicant or the AOC holders who are not in possession of their own (not contracted) 

infrastructure, maintenance set-up, staffing, operational control and approved crew 

training program, shall not be permitted to Wet lease foreign registered aircraft from a 

person or company who is not in possession of AOC from State of Registry of aircraft. 

7.4.2 Renewal Inspection shall be on the same sequence and methodology as of Initial Issue 

of AOC and shall also remain as of initial issue. Refer to chapter 3 for more details. 

7.4.3 The renewal inspection shall include inspection at least in the areas as given below: 

a) Administrative facilities 

b) Adequacy of personnel 

c) Office Accommodation 

03/01/2011 7-2 MNL-005-FSXX-3.0


d) Technical Library 

e) Crew scheduling 

f) Crew room 

g) Operational Control (Flight Dispatch) 

h) Load Control 

i) Aircraft Maintenance Infrastructure 

j) Ground handling facilities 

k) SMS and FDA 

l) Catering facilities 

m) Evaluation of Aircraft Equipment/Servicing 

n) Training Program Inspections 

o) Training Facilities / Training Aids Inspection 

p) Inspection of Records 

q) Inspection of Operating Ports / Feeder Stations 

r) Airworthiness and Licensing requirements 

7.4.4 The renewal inspection may not include document evaluation, proving tests / flights, 

ditching drill and emergency evacuation drills. 

7.4.5 Observations during Pre AOC Renewal Inspection 

Fight Inspector or any member of the Inspection Team shall, on spot notify any 

observation on “Confirmation Request” form (Appendix-M) and deliver it to the operator 

in original for immediate corrective action. 

7.5 AOC Issue Phase 

7.5.1 Certification Report: Inspection Team shall prepare a final report on all the activities 

during re-certification process and shall submit along with recommendations to Director 

Flight Standards, who then would be in a position to recommend that: 

a) the applicant is either maintaining the standards of operation / Maintenance 

safely and efficiently in accordance with the operations specifications previously 

issued and in conformity to the PCAA Rules; or 

b) the applicant is not conducting the operation in an acceptable manner and in 

conformity with PCAA Regulations. 

7.5.2 Final Version of Operation Specifications: In those cases where the renewal of an 

AOC is recommended, the Operation Specifications shall be re-written. 

7.5.3 Renewed Version of Compliance Statement: The previous Compliance Statement 

may have been modified due to number of reasons. The operator shall submit a renewed 

Compliance Statement to ensure that all requirements have been met. 

7.5.4 Issue of AOC: When the Flight Standards Directorate and the Airworthiness Directorate 

are satisfied that all requirements have been met, the certification report shall be 

forwarded to the Director General. When satisfied on the certification report, he/she may 

renew the AOC. Upon renewal of AOC, Director Flight Standards shall issue the 

Operations Specifications. Copy of the AOC shall be displayed in every aircraft at a 

prominent place and the copy of approved Ops. Specs shall be incorporated in the 

Operator’s Operations Manual. 

7.5.5 AOC Renewal not Recommended: Where renewal of the AOC is not recommended, 

the operator shall be informed of the short comings and after required corrective actions 

have been taken, he/she can request for renewal. No revenue activity shall take place 

during the period of lapsed AOC. In this case he/she shall have to resubmit the required 

fee for renewal. 

03/01/2011 7-3 MNL-005-FSXX-3.0


APPENDICES 

03/01/2011 MNL-005-FSXX-3.0


Air Operator Certificate Issue / Renewal 

Application Form 

(Flight Standards Directorate – Pakistan CAA) 

APPENDIX – “A” 

DOC No. PCAAD-624-016 

REV. No. 05 

DATED: 01.02.2007 

Note: Please read the instructions on last page carefully before filling and filing this Application Form. The quality 

and accuracy of information provided by you on these pages has a direct impact on the assessment and 

completion time of AOC issue / renewal process. 

1. Company / Airline Name: 

2. Name of the owner(s): 

3. Address(es) with Tele., Fax No. and E-mail: 

4. Principle place of business / Main Base: 

5. Name and addresses of entitles and individuals with financial interest: 

6. Operator’s Financial data: 

7. Proposed business plan and date of commencement: 

03/01/2011 APP. A-1 MNL-005-FSXX-3.0

8. Type of Operation proposed with applicable details: 

9. Operating License Type, Date of Issue (Attach a copy): 


10. Management organization including Operations & Training (Attach a copy of Organogram): 

11. Key Management Personnel: (Attach a copy of Resume with Title, qualification and experience): 

12. Flight Crew Data (Use extra sheets where required for Name, Nationality, License Type & Number): 

13. Cabin Crew Data (Use extra sheets where required): 

14. FOOs Data (Use extra sheets where required for Name, Nationality, License Number of each): 

03/01/2011 APP. A-2 MNL-005-FSXX-3.0

15. Flight Crew / Cabin Crew / FOO Training Source: 

a) Type technical: 

b) Simulator (where applicable): 

c) Flight training: 

d) Others (FOO, SEP, DGR, CRM, Security): 

16. Adequacy of Facilities & Infrastructure for the type of Operations: 

a) Staffing: 

b) Flight Despatch / Flight Operations: 

c) Office Accommodation: 

d) Crew Scheduling 

e) Briefing Room: 

f) Passenger Handling Facilities: 

g) Cargo and Baggage Handling Facilities: 

h) Technical Library: 

i) Engineering Infrastructure: 

17. Ground Handling Facilities: 

a) Ramp Operations: 

b) Passenger services: 

c) Baggage services: 

d) Cabin services: 

e) Weight & Balance Control: 

f) Ground support equipment: 

h) Fuel services: 

18. Operating Ports & Facilities available: 

19. Status on Flight Safety Document System: 

a) Operations Manual (All parts): 

b) Safety Management Manual: 

c) Ground Handling Manual: 

d) MCM and other Maint. Manuals / Programmes: 


03/01/2011 APP. A-3 MNL-005-FSXX-3.0

20. Aircraft Types with Registration Number and State of Registry: 

21. Arrangements for maintenance (see applicable instructions): 

22. Transfer Agreement under R-368A (see applicable instructions): 

23. Aircraft Lease Agreement (see applicable instructions): 


24. Is the details of the following included in the draft Ops. Specs? 

a) List of Communications and Navigation Equipment on each aircraft 

b) Type of Instruments and Major items of Equipment to be used on each aircraft 

c) Proposed routes with Geographical Tracks 

d) List of Aerodromes to be used including Alternate 

e) Operating Minima of desired Aerodrome 

f) Procedures & Source for obtaining latest weather and aerodrome conditions 

25. Statement of compliance for fulfilling the regulatory requirements with reference to each rule and 

regulation. (see applicable instructions): 

Certificate: It is certified that the above given information is correct to the best of my knowledge 

and belief. 

Signature Date: 

Name: Appointment 

Address: 

03/01/2011 APP. A-4 MNL-005-FSXX-3.0


Instructions related to AOC Applicable 

1. It is important for you to know that PCAA may refuse to consider an application or to 

consider it further from beyond a point while there are requirements that the applicant has 

not or cannot comply with. Rule 340 of CARs 94 is referred to which states: 

(i) The Director General may refuse to grant or to renew certificate on one or more of the 

following grounds: 

a) The applicant has failed to satisfy a requirement prescribed by or specified under 

these rules in relation to the granting of the certificate; 

b) The applicant has mad ea false or misleading statement in his application, or in 

connection with his application; 

c) The applicant is the holder of a license that is suspended; 

d) The applicant was the holder of a license that has been cancelled; or 

e) The applicant is not a fit and proper person to have the responsibilities and to 

exercise the functions and duties of a holder of the certificate for which the 

application was made. 

2. FSD, PCAA strongly recommends that PCAAD-617 (AOC Guide for Air Operator) may be 

followed in true spirit. This document provides comprehensive information on requirements 

and processes for AOC Issue / Renewal. Following the required procedures while 

complying with the requirements given therein shall expedite the whole process. 

3. Application shall not be considered ‘complete’ if all the attachments as specified in ANO 

91.0001 and PCAAD 617 are not provided at the time of its submission to FSD, PCAA. 

4. Application submission date shall be the day when all attachments along with completed 

application are completed. Count down shall start from that date for further processes. 

5. This application may only be used for issue, renewal or any variation to AOC i.e. Aerial 

Work to Charter Class-1, Charter Class-1 to Charter Class-2, Charter Class-2 Cargo to 

Charter Class-2 Passengers, Charter Class-2 to RPT or vice versa. This shall not be used 

for any amendment to Operations Specifications. 

6. Completed Form of “Pre-requisites for submission of formal AOC Application” is an 

acknowledgement both for the Operator & the PCAA. If the application and required 

documents are complete or otherwise, it shall be mentioned so on this Form. Please 

complete this Form and have it signed from FSD, PCAA for your records. 

7. Application Form shall be signed either by the Head of Organization or the person 

authorized by PCAA. ANO 91.0003 section A0 may be referred to in this regard. 

8. No column of this Application Form shall be left blank. 

9. Reverse side of Form pages may be used for the data spillover. 

10. Extra sheets may be used where required. 

11. Where a copy of any document has to be attached, it shall be an attested true copy of the 

original. 

12. Column 21. (if contracted out, give the name of organization and attach a copy of the 

contract with details in draft Operations Specifications). 

13. Column 22. (Attested true copy of Aircraft Lease Agreement between the lessee and the 

lessor in the case of any lease). 

14. Column 23. (Attested true copy of Transfer Agreement between PCAA and the PCAA of 

State of Registry in case of wet leased foreign registered aircraft). 

15. Column 25. (Attach Original Statement of compliance). 

03/01/2011 APP. A-5 MNL-005-FSXX-3.0


PAKISTAN CIVIL AVIATION AUTHORITY 

FLIGHT STANDARDS DIRECTORATE 

APPENDIX – “B” 

DOC.NO: PCAAD-624-015 

REV. NO: 02 

DATED: 29-01- 2004 

Pre-requisites for Submission of Formal AOC Application 

AOC formal application shall be considered complete upon meeting the following pre-requisites. 

No. Pre-requisite / documents / required Yes No 

1. Copy of the Operator’s Licence 

2. Copy of third party insurance 

3. Fee deposit voucher 

4. Copy of Aircraft Lease Agreement (if any) 

5. Copy of all the contractual agreements 

(Maintenance Agreements) 

6. Organizational Chart with the resume of Key 

Management Personnel 

7. Exposition Manual / Maintenance control 

Manual (02 copies) 

8. Aircraft Maintenance Manuals (02 copies) 

9. C of A (all aircrafts) 

10. C or R (all aircrafts) 

11. C of noise abatement (all aircrafts) 

12. List of crew with their details 

13. Copy of licenses / certificates of flight crew / 

Cabin crew 

14. Operations Manual (02 copies) 

a) Flight Operations Manual or BOM 

(02 copies) 

b) Aircraft Flight Manual or AOM 

(02 copies) 

c) Cabin Crew Manual 

d) Flight Despatch Manual 

e) Training Manual 

f) Weight & Balance Manual 

g) MEL & MMEL 

h) Route Manual 

i) Flight Safety Manual 

j) Security Manual 

k) Dangerous Goods Manual 

15. Compliance statement 

The above mention pre-requisites have been met., YES NO 

Agreed by (Sign) ………………………… Designation 

Will be provided by 

date 

03/01/2011 APP. B-1 MNL-005-FSXX-3.0

AOC 

Enquiry 


PROCESS FLOW - ISSUANCE OF AOC 


Time required for the complete process shall be 80 days 

Flight 

Standards 

Document 

Evaluation/Amendment 

Phase 

Pre-certification 

Inspection 

Phase 

AOC Recommended 

AOC Approved by 

DG PCAA 

Pre-application Meeting 

D.F.S, D.A.W, D.A.T, & 

D. Finance 

Applicant 

Likely To 

Proceed 

APPENDIX – “C” 

03/01/2011 APP. C-1 MNL-005-FSXX-3.0 

Yes 

No 

Formal Application 

Certification Team 

Not Acceptable 

Preliminary Evaluation 

Acceptable Formal Application 

Meeting 

Inspection of 

Operating Ports 

All Dues 

Cleared 

Proving Tests/Flts, 

Evac. & Ditching 

Drills 

Certification Reports 

AOC Issued 

No 

Further 

Action 


Not Acceptable

No 

Further 

Action 


PROCESS FLOW - ISSUANCE OF AOC 


NO 

CERTIFICATION FLOW CHART 

PRE-APPLICATION PHASE 

AOC Enquiry 

Flight Standards 

Pre-Application 

Meeting 

C.F.S, D.A.W, 

D.A.T, 

D. Finance 

Applicant 

Likely To 

Proceed 

YES 

03 WORKING DAYS 

PROCEED TO NEXT PHASE 

APPENDIX - “D1” 

03/01/2011 APP. D-1 MNL-005-FSXX-3.0

Pre Application Phase 


FORMAL APPLICATION PHASE 

Formal Application Letter or Application /Attachments 




• Schedule of Events 

• Compliance Statement 

• Qualification of Key Personnel 

• Submission of Documents and Fee 

Preliminary 

Evaluation 

Formal 

Application 

Meeting 

Acceptable 

DOCUMENTS EVALUATION PHASE 

(25 DAYS) 

Certification 

Team 

03/01/2011 APP. D-2 MNL-005-FSXX-3.0


DOCUMENT EVALUATION, INSPECTION AND 

PROVING FLIGHT PHASE 

Applicant’s 

Representative 

Document Evaluation Phase (25 Days) 

Formal Application Phase 

Dispute Resolving 

Procedures 

Document Amendment/Correction (15 Days) 

Pre-Certification Inspection 

& Proving Flight Phase 

(35 days) 

Certification 

Phase 


Certification Team 

Document 

Evaluation 

Document 

Amendment/ 

Correction 

Pre-Certification 

Inspection 

Inspection of 

Operating Ports 

Proving Flights 

Certification Report 

03/01/2011 APP. D-3 MNL-005-FSXX-3.0

Returned to 

Applicant 



CERTIFICATION PHASE FOR INITIAL ISSUE OF AOC 

No Approved 

Operation Specification 

Final Version of Compliance 

Statement 

Certification Team Report 

All the dues paid 


AOC Issue Recommended 

Director General 

Pakistan Civil Aviation 

Authority 

AOC & Operation 

Specification Issue 

(05 Days) 

03/01/2011 APP. D-4 MNL-005-FSXX-3.0




AOC Issue/Renewal Inspection — Checklist 

APPENDIX – “E” 

DOC. NO.: PCAAD-624-013 

REV. NO.: 01 

DATED: 01.02.2007 

This checklist shall be used to assess an Operator for issue and/or Renewal of an AOC. Parts of the 

Checklist that are applicable to the operator being inspected may be marked. The Symbols to be used 

for each item are as follows: 

S - Satisfactory U - Unsatisfactory N - Not applicable or not observed 

Operator________________________ Place _____________ Date ______________ 

1. Formal Application 

a) Attachments to Application 

b) Compliance Statement 

c) Proposed Operation Specs. 

2. Correspondence Files 

a) Aircraft Lease Agreement(s) 

b) Third Party Insurance 

c) Transfer Agreement (Schedule-1) 

d) Contractual Agreement(s) 

e) Latest Organ-o-gram 

f) Any outstanding Issue 

g) Surveillance record 

3. Key Personnel S = Appointed/Approved 

a) Chief Executive Officer 

b) Head of Flt. Ops.(DFO/GM Ops) 

c) Head of Training and Checking Org. 

d) Chief Pilot 

e) Head of the Safety Department 

f) Director/GM Engineering 

g) Manager Cabin Crew (if applicable) 

h) Trg. & Checking Flt. Crew, Cabin Crew and FOO (as 

applicable) 

4. Flt. Safety Document System 

Operations Manual Part A 

a) General 

b) Cabin Crew SEP Manual 

c) Flight Dispatcher Manual 

d) Dangerous Goods Manual 

e) SMS Manual 

f) Security Manual 

Operations Manual Part B 

a) FCOM/AOM 

b) MEL,CDL &DDPG (if applicable) 

c) Mass and Balance Manual 

d) QRH/Checklists 

e) Maintenance Control Manual 

f) Maintenance Manuals 

S U N Remarks 

03/01/2011 APP. E-1 MNL-005-FSXX-3.0

Operations Manual Part C 

a) Route Manuals 

b) Maps & Charts 

Operations Manual Part D 

a) Training Policy 

b) Training Programs 

5. Inspections: 

a) Organizational Structure and Staffing 

b) Administration Facilities 

c) Records & Record Keeping 

d) Crew Scheduling 

e) Operations Library 

f) Crew Facilities & Communications 

g) Flight Dispatch and Support Services 

h) Load Control 

i) Traffic/Passenger Handling (Safety aspect) 

j) Training and Checking Organization 

k) Flight Safety Department 

l) Inspection of Aircraft 

m) Proving Tests/Flights (if required) 

n) Partial Evacuation (if required). 

o) Ditching Demonstration (if required) 

p) Ramp Facilities 

q) Grd. Handling (Safety aspect) 

q) Inspection of Operating Ports 

6. Aviation Training Centre 

a) Training Programs 

b) Training Facilities 

c) Ground Instructors 

d) Dangerous Goods Course Instructors 

e) CRM Facilitator 

f) Security Facilitator 

g) Training Records 

7. Operator’s De-Brief S = Carried out/Completed 

a) De- brief on outstanding matters 

b) Issuance of ONCRs 

c) Re-inspection Schedule (if required) 

d) Any Additional Charges 


03/01/2011 APP. E-2 MNL-005-FSXX-3.0

8. Reports S = Received 

a) Financial Auditor Report 

b) A.W Surveyor Report 

c) CMO’s Report 

d) Licensing Office Report 

9. AOC Report S= Prepared and Submitted 


10. AOC Inspection Team 

Name Department Signature Date 

11. Remarks: 

Signature of the Team Leader/POI 

Date: Name: 

Designation: 

03/01/2011 APP. E-3 MNL-005-FSXX-3.0

1. Operator 




APPLICATION FOR APPROVAL OF CHIEF PILOT 

2. Name of the Person Letter Ref. No. 

3. Licenses/Ratings Held 

4. Flying Experience 

a) Flying Hours as 

Pilot-in-Command 

b) Single Engine 

Aircraft 

c) Multi Engine 

Aircraft 

APPENDIX – “F” 

DOC. NO.: PCAAD-624- 

REV. NO.: 00 

DATED: 

d) Grand Total 

Flg. Hrs. 

e) Instructional Flg. Hrs. f) Instrument Flg. Hrs. g) Agriculture Flg. Hrs 

a) Experience in Commercial Operations: (years/months): 

5. Summary of Experience: (with reference to the dates) 

a) Appointments Held: 

b) Employments: 

c) Professional Courses: 

d) Incidents/ Accidents: 

e) Any other Detail: 

Instructions: 

i) Please Tick the applicable columns 

ii) Columns not applicable can be mentioned so 

iii) Extra sheets may be attached-with for more details 

Date: Signature of Operator’s CEO 

03/01/2011 APP. F-1 MNL-005-FSXX-3.0

1. TYPES OF AERIAL WORK OPERATION / RATINGS 

(Class – I up to 5700 kgs. and Class – II above 5700 kgs.) 

TYPES OF OPERATION 

Aerial 

Advertising 


RATINGS 

a) Banner towing 

b) Sky-writing 

Aerial Photography a) Still and motion 

b) Low level filming 

Aerial Spotting a) Fire 

b) Fish 

c) Flood 

Aerial Survey a) GEO/ Magnum/ 

Spectra / Seismic 

b) GEO Chemical 

Sampling 

c) Environmental 

Studies 

Agricultural or 

a) Seeding 

Aerial spray 

b) Chemical/Fertilizer 

spreading 

Ambulance Functions 

Aerial Dropping a) Water and fire 

retardant 

b) Incendiaries for 

bushfire control 

c) Food land fodder 

relief 

d) Messages / 

flowers 

Aerial Baiting a) Cloud Seeding 

b) Seeds/Fertilizers 

for forestry 

purpose 

Government/ 

a) Carriage of 

Departmental 

passengers and 

Functions 

cargo 

c) Light display 

c) Media Link transmission 

d) Flora 

e) Fauna 

2. TYPES OF CHARTER OPERATION 

(Class – I up to 5700 kgs. and Class – II above 5700 kgs.) 

TYPES OF OPERATION 

RATINGS 

d) Pipeline inspection 

e) Power line inspection 

f) Property survey 

APPENDIX – “G” 

c) Pest (e.g. Mosquito) eradication other 

than agricultural purposes. 

e) Marine and environmental studies 

f) Lifesaving equipment or personnel 

b) Oil and Chemical dispersants 

b) VVIP Flights 

c) VIP Flights 

Domestic IFR/VFR Cargo & passengers 

International IFR/VFR Cargo & passengers 

03/01/2011 APP. G-1 MNL-005-FSXX-3.0


BASE INSPECTION – ISSUE/RENEWAL OF AOC 

(Aerial Work/Charter/Flying School) 

Operators name/Address Inspector(s) name Date and place of Inspection 

APPENDIX – “H” 

Note: For details see relevant chapters of the Manual of AOC (GA). 

RE. No INSPECTION ITEMS S U COMMENTS 

1. STAFFING & ORGANISATION 

1.1 Management Structure 

1.1.1 effective 

1.1.2 status of manning 

1.1.3 qualification/experience of key personnel 

1.2 Administrative Infrastructure 

1.2.1 Offices: CP/CFI/Admin. Etc. 

- size 

- staff 

1.2.2 communication/information system 

1.2.3 office support (PPC/typewriters etc). 

1.2.4 safety equipment (general) 

- fire extinguishers 

- first aid kits 

- no smoking signs 

2. OPERATIONAL FACILITIES 

2.1 Operations room 

2.1.1 communication facilities 

2.1.1 display of a/c state/ NOTAMS etc. 

2.1.3 flight program 

2.2 Flight planning room 

2.2.1 availability of maps/charts 

2.2.2 flight planning table 

2.2.3 materials 

2.3 Briefing rooms 

2.3.1 number 

2.3.2 board/ models/charts 

2.4 Crew room 

2.4.1 size/comfort 

2.4.2 rest/washroom facilities 

2.4.3 lockers 

2.5 Technical/Operations library 

2.5.1 suitable location 

2.5.2 coverage appropriate to operations 

2.5.3 availability & amendment status of: 

- CARs 

- AIP 

- PLM 

- Flight Manual 

- Aeronautical Maps/Charts 

- Manual of AOC-Gen. Aviation 

2.5.4 Other books of interest 

03/01/2011 APP. H-1 MNL-005-FSXX-3.0

3. RECORD KEEPING 

3.1 Flight Crew 

3.1.1 Licence/ratings validity 

3.1.2 recent experience (incl. night) 

3.1.3 instrument time/approaches 

3.1.4 route/aerodrome clearance 

3.1.5 emergency procedures training 

3.1.6 chemical ratings (agricultural pilots) 

3.2 Flight & duty time records 

3.2.1 rostered start/finish time vs actual 

3.2.2 rest periods 

3.2.3 duty free period previous 7 days 

3.2.4 flight time for: 

- 07 days (35 hrs) 

- 30 days (100 hrs) 

- 365 days (1000 hrs) 

3.2.5 daily flying record vs log book 

3.2.6 Flight Authorisation Book (PCAA 609) 

3.3 Training Records 

3.3.1 Record of each crew / student in 

- theory training 

- flying / simulator training 

3.3.2 Records of PCAA / company conducted 

theory examination and checks. 

3.3.3 Records of courses 

3.4 Operational records 

3.4.1 flight preparation (charter only) 

3.4.2 operational flight plan (charter only) 

3.4.3 weight and balance 

3.4.4 fuel and oil 

3.4.5 emergency / survival equipment 

3.5 Aircraft records (as required by AW) 

3.6 Passenger / cargo & crew manifests 

- accuracy 

- retention 

3.7 Storage facilities 

3.7.1 adequate and secure 

3.7.2 accessibility / usability 

4. PASSENGER AND LOAD HANDLING 

4.1 Passenger facilities 

4.1.1 Lounge, size / comfort 

4.1.2 Security check 

4.2 Loading & load control 

4.2.1 determination of load / weight 

4.2.2 adequate facilities / devices 

4.3 Dangerous goods (according to manual) 

5. MAINTENANCE (Detailed Inspection by 

AWD) 

5.1 Organisation approved, if not lease 

agreement with:_______________ 

5.2.1 hanger 

- cleanliness, lighting 

- fire pre-cautions/first aid kit 


03/01/2011 APP. H-2 MNL-005-FSXX-3.0


5.2.2 tarmac /parking area 

- traffic control 

- fire hazards 

5.2.3 workshops 

5.2.4 storage 

- spares 

- fuel and oil 

6. TRAINING FACILITIES (TCO & SCHOOL) NOTE: in addition to the requirement given 

in earlier paras. 

6.1 Instructional staff (flying & ground trg.) 

6.1.1 adequate 

6.1.2 qualifications / experience 

6.1.3 knowledgeable 

6.2 Class rooms & assembly / conference hall 

6.2.1 number / size adequate 

6.2.2 student accommodation 

- seating / writing desks 

- visibility / hearing 

6.2.3 lighting reflections 

6.2.4 heating, cooling & ventilation 

6.3 Training Aids 

6.3.1 equipment as per syllabus 

6.3.2 black / white boards / view graphs 

6.3.3 projectors / video / screens / TV 

6.3.4 FRTO language labs 

6.3.5 aircraft models 

6.3.6 sectioned aircraft components, 

instruments & diagrams 

6.3.7 demonstration equipment room 

6.4 Maps and Charts 

6.4.1 training areas / route 

6.4.2 local / general lost procedures 

6.4.3 emergency procedures 

6.4.4 circuit patterns 

6.4.5 airfield layout 

6.5 Special equipment : list items e.g. 

simulators, CPTs etc. these also require 

specific assessment and approval 

6.6 Books and Publications 

6.6.1 Syllabus and related materials 

6.6.2 Books on flying and related topics 

6.6.3 News papers and magazines 

6.6.4 General knowledge books 

6.7 Recording System 

6.7.1 Security 

- controlled access 

- privacy / temporary 

6.7.2 Adequate / effective 

6.8 Training Records of Students 

6.8.1 Theory training / courses 

6.8.2 Flight / simulator 

6.8.3 Endorsement route training 

6.8.4 Assessment in each course / exams 

03/01/2011 APP. H-3 MNL-005-FSXX-3.0


6.8.5 PCAA conducted flight check & tests 

6.8.6 Record of courses conducted 

6.9 Printing and copying facilities 

7.0 AGRICULTURAL OPERATOR 

(ADDITIONAL) 

7.1 Organisation 

7.1.1 CP or approved agricultural pilot 

7.1.2 Entomologist availability 

7.2 Equipment 

7.2.1 Pesticide filling system (leak proof) 

7.2.2 Fire extinguishers 

7.2.3 First aid kit include pesticide antidotes 

7.2.4 Oxygen kit 

7.2.5 Blood cholinesterase check kit / staff 

7.2.6 Loading devices 

7.2.7 Storage devices 

7.3 Protective equipment & clothing 

7.3.1 Flight crew 

- helmet with R/T 

- cover all (fire resistant), gloves 

- respirators (according to pesticide) 

7.3.2 Ground crew 

- overall apron face shield 

- respirators (according to pesticides) 

- rubber gloves & boots (leak proof) 

7.4 Documentation 

7.4.1 Agricultural pilot manual 

7.4.2 Chemical rating manual 

7.4.3 “Peskine” manual 

7.5 Records 

7.5.1 Dates of cholinesterase check 

- pilots (20 days intervals) 

6.8.1 - engineering / ground staff (30 days) 

7.5.2 Pesticide dispensation 

7.5.3 Deployment of pilots & ground crew 

8. AIRCRAFT INSPECTION 

(Note Aircraft are to be pre-flighted and may be flown for check) 

8.1 AIRCRAFT DETAILS Aircraft 1 Aircraft 2 Aircraft 3 Aircraft 4 Aircraft 5 

8.1.1 Type 

8.1.2 Registration 

8.2 Navigation aids 

8.2.1 VOR/ILS 

8.2.2 NDB/ADF 

8.2.3 Other (GPS, DME, RNAV, 

RADAR) 

8.2 Communication 

8.2.1 Intercom 

8.2.2 VHF/HF 

8.2.3 Transponder 

03/01/2011 APP. H-4 MNL-005-FSXX-3.0

8.3 Safety equipment 

8.3.1 Seat belts & harnesses 

8.3.2 Fire extinguishers 

8.3.3 Oxygen for crew, pax 

8.3.4 Signalling equipment 

8.3.5 First aid kit 

8.3.6 Emergency exits 

8.3.7 Cargo / baggage storage 

8.3.8 Damp mechanism 

(Agriculture Aircraft) 

8.4 Documents 

8.4.1 Certificate of Registration 

8.4.2 Certificate of Airworthiness 

8.4.3 Certificate of Maintenance 

8.4.4 Journey log book 

8.4.5 Radio licence 

8.4.6 Flight / ops. manual 

8.4.7 Insurance documents 

8.4.8 MMEL / MEL 

COMMENTS OF CP/CFI: 

Date: Signature: 

COMMENTS OF PCAA INSPECTOR / GMGA: 


COMMENTS OF DFS: 



03/01/2011 APP. H-5 MNL-005-FSXX-3.0


ESSENTIAL KNOWLEDGE FOR CFI / CP 

The CFI / CP shall at least have, sufficient knowledge about following things:- 

APPENDIX – “J” 

1. Responsibilities of CFI / CP Given in chap 4 of Manual of AOC 

2. CAR’s 94 Should have general knowledge about the CAR’s 

and must possess detailed knowledge of Parts / 

Section / Rules relevant to his assignment. 

3. Aeronautical Information Publication 

(AIP) 

4. Flight Manual 

5. Operations Manual 

6. All Flight Standards & Licensing 

ANO’s 

7. Contents of Manual of AOC 

8. Airworthiness Notices (relevant 

portion only) 

9. CFI shall have a fairly good 

knowledge about the flying and 

ground training Subjects / Syllabi. 

03/01/2011 APP. J-1 MNL-005-FSXX-3.0




Operations Audit Checklist 

APPENDIX – “K” 

DOC.NO: PCAAD-624- 

REV. NO: 00 

DATED: 

OP – 1 PREVIOUS AUDIT 

REF ITEM REFERENCE OK FINDING NA 

What was the date and purpose of the previous 

OP – 1.1 

Audit? 

ICAO: N/A 

*NR: 

*OD: 

What was the number of audit findings and 

OP – 1.2 

conclusion from the previous audit 

ICAO: N/A 

*NR: 

*OD: 

Are there any outstanding audit findings from the 

OP – 1.3 

previous audit How many? 

ICAO: N/A 

*NR: 

*OD: 

ICAO: N/A 

Since the previous audit are there any indication of: 

OP – 1.4 High turnover of managerial staff? - [YES/NO] 

*NR: 

*OD: 

High turnover of staff, flight crew or maintenance? – [YES/NO] 

Changes in scope, size, aircraft and type of service? – [YES/NO] 

Any additional OPS SPECs authorized? - [YES/NO] 

OP – 2 AIR OPERATOR CERTIFICATES AND OPERATIONS SPECIFICATIONS 


Does the air operator posses the Following 

requirements: 

ICAO: Annex 6 

*NR: 

*OD: 

OP – 2.1 An adequate organization? – [YES / NO] 

Method of control & supervision, flight operations? – [YES / NO] 

Training Program? – [YES / NO] 

Ground Handling & maintenance arrangements? – [YES / NO] 

OP – 2.2 

Does the operator possess a current copy of AOC 

& OPS SPECS? 

ICAO: Annex 6 

*NR: 

*OD: 

OP – 2.3 

Who is responsible for maintaining the AOC & OPS 

SPECS docs? 

ICAO: N/A 

*NR: 

*OD: 

OP – 2.4 

What type of AOC does the company hold i.e. 

commercial / charter & domestic/international? 

ICAO: N/A 

*NR: 

*OD: 

OP – 2.5 

Where are the carrier’s main base & Sub-base(s)? 

do these meet the applicable standards? 

ICAO: N/A 

*NR: 

*OD: 

OP – 2.6 

What types of aircraft are authorized pursuant to 

the air operator certificate? 

ICAO: N/A 

*NR: 

*OD: 

Does the operator have the AOC that contains the 

following information? 

ICAO: Annex 6 

*NR: 

*OD: 

OP – 2.7 

Identification (name, location)? – [YES/NO] 

Date of issue and period of validity? – [YES/NO] 

The type of operations authorized? – [YES/NO] 

The type(s) of a/c authorized for use? – [YES/NO] 

Areas of operation or routes? – [YES/NO] 

OP – 2.8 

Does the company have proof of liability 

insurance? 

ICAO: N/A 

*NR: 

*OD: 

03/01/2011 APP. K-1 MNL-005-FSXX-3.0

OP – 2.9 

OP – 2.10 

OP – 2.11 

Does the company use AOC of other contracting 

state(s) 

Does the company maintain the original AOC 

standards? 

Has the company made any changes to its AOC, if 

so – is it coherent with the present status. 


ICAO: Annex 6 

*NR: 

03/01/2011 APP. K-2 MNL-005-FSXX-3.0 

*OD: 

ICAO: Annex 6 

*NR: 

*OD: 

ICAO: Annex 6 

*NR: 

*OD: 

OP – 3 COMPANY MANUALS 


ICAO: Annex 6 

Is the operations manual consistent with AOC & 

OP – 3.1 

*NR: 

OPS SPECs? 

*OD: 

ICAO: Annex 6 

Does the company operations manual Include all 

OP – 3.2 *NR: 

items required as follows: 

*OD: 

General: 

organized with the structure: a) general; b) aircraft operating information; c) areas, route aerodromes; and 

d) training? – [YES / NO] 

instructions outlining the responsibilities of operations personnel pertaining to the conduct of flight 

operations? – [YES / NO] 

rules limiting the flight time and flight duty periods and providing for adequate rest periods for flight crew 

members and cabin crew? – [YES / NO] 

a list of the navigational equipment to be carried including any requirements relating to Operations in RNP 

airspace? – [YES / NO] 

where relevant to the operations, the long-range NAV procedures, engine failure procedure for ETOPS and 

the nomination and utilization of diversion aerodromes? – [YES / NO] 

circumstances in which a radio listening watch is to be maintained? – [YES / NO] 

the method for determining minimum flight altitudes? – [YES / NO] 

the methods for determining aerodrome operating minima? – [YES / NO] 

safety precautions during refueling with passengers on board? – [YES / NO] 

ground handling arrangements and procedures? – [YES / NO] 

procedures for pilots-in-command observing an accident? – [YES / NO] 

the flight crew for each type of operation including the designation of the succession of command? – [YES / 

NO] specific instructions for the computation of the quantities of fuel and oil to be carried in all 

circumstances of the operation including loss of pressurization and the failure of one or more power-units 

while en-route? – [YES / NO] conditions for use & amount of oxygen to be determined? – [YES / NO] 

instructions for mass and balance control? – [YES / NO] 

instructions on ground de-icing/anti-icing operations? – [YES / NO] 

the specifications for the operational flight plan? – [YES / NO] 

standard operating procedures (SOP) for each phase of flight? – [YES / NO] 

instructions on the use and time of use of normal checklists? – [YES / NO] 

departure contingency procedures? – [YES / NO] 

instructions on the maintenance of altitude awareness and the use of automated or flight crew altitude 

call-out? – [YES / NO] 

instructions on the use of autopilots and auto-throttles in IMC? - [YES/NO] 

on the clarification and acceptance of ATC clearances, particularly where terrain clearance Is involved? - 

[YES/NO] departure and approach briefings? - [YES/NO] 

procedures for familiarization with areas, routes and aerodromes? - [YES/NO] 

stabilized approach procedure? - [YES/NO] 

limitation on high rates of descent near the Surface? - [YES/NO] 

conditions required to commence or to continue an inst approach? - [YES/NO] 

instructions for the conduct of precision and non-precision instrument approach procedures? - [YES/NO] 

allocation of flight crew duties and procedures for management of crew workload during night and IMC inst 

app and landing operations? - [YES/NO] 

instructions and training requirements for the avoidance of controlled flight into terrain (CFIT) and policy for 

the use of the ground proximity warning system (GPWS)? - [YES/NO] 

Policy, instructions, procedures and training requirements for the avoidance of collisions and the use of 

the (ACAS)? - [YES/NO] 

information and instructions relating to the interception of civil aircraft including: 

A) Procedures, as prescribed in annex 2, for pilots-in command of intercepted aircraft? - [YES/NO] 

B) Visual signals for use by intercepting and intercepted aircraft? - [YES/NO] 

for aeroplanes intended to be operated above 15 000 M (49 000 ft): a) information which will enable the pilot 

to determine the best course of action to take in the event of exposure to solar cosmic radiation; and b) 

procedures in the event that a decision to descend is taken, covering: 

1) the necessity of giving the appropriate ATS unit prior warning of the situation and of obtaining a 

provisional descent clearance? - [YES/NO]

OP – 3.3 


2) the action to be taken in the event that communication with the ATS unit cannot be established or is 

interrupted? - [YES/NO] 

details of the accident prevention and flight safety program provided in accordance with chapter ---------, 

including a statement of safety policy and the responsibility of personnel? - [YES/NO] 

information and instructions on the carriage of dangerous goods, including action to be taken in the event of 

an emergency? - [YES/NO] 

security instructions and guidance? - [YES/NO 

The search procedure checklist? - [YES/NO] 

AIRCRAFT OPERATING INFORMATION : 

certification limitations and operating limitations? - [YES/NO] 

the normal, abnormal and emergency procedures to be used by the flight crew and the checklists relating 

thereto as required by chapter ---------? - [YES/NO] 

operating instructions and information on climb performance with all engines operating, if provided in 

accordance with chapter --------- ? - [YES/NO] 

flight planning data for pre-flight and in-flight planning with different thrust/power and speed settings? - 

[YES/NO] 

the maximum crosswind and tailwind components for each aeroplane type operated and the reductions to 

be applied having regard to gusts, low visibility, runway surface Conditions, crew experience, use of 

autopilot, abnormal or emergency circumstances, or any other relevant Operational factors? - [YES/NO] 

instructions and data for mass and balance calculations? - [YES/NO] 

instructions for aircraft loading and securing of load? - [YES/NO] 

aircraft systems, associated controls and instructions for their use, as required by Annex 6 Part 1 [YES/NO] 

the minimum equipment list and configuration deviation list for the aeroplane types operated and specific 

operations authorized, including any requirements Relating to operations in RNP airspace? - [YES/NO] 

checklist of emergency and safety equipment and instructions for its use? - [YES/NO] 

evacuation procedures, including type specific procedures, crew coordination, assignment of crew’s 

emergency positions and the emergency duties assigned to each crew member? - [YES/NO] 

the normal, abnormal and emergency procedures to be used by the cabin crew, the checklists relating 

thereto and aircraft systems information as required, including a statement related to the necessary 

procedures for the coordination between flight and cabin crew? - [YES/NO] 

survival and emergency equipment for different routes and the necessary procedures to Verify its normal 

functioning before take-off, including procedures to determine the required amount & quantity of oxygen 

available? - [YES/NO] 

the ground-air visual signal code for use by survivors? - [YES/NO] 

ROUTES AND AERODROMES : 

a route guide to ensure that the flight crew will have, for each flight, information relating to communication 

facilities, navigation aids, aerodromes, instrument approaches, instrument arrivals and instrument 

departures as applicable for the operation, and such Other information as the operator may deem necessary 

for the proper conduct of flight operations? - [YES/NO] 

the minimum flight altitudes for each route to be flown? - [YES/NO] 

aerodrome operating minima for each of the aerodromes that are likely to be used as aerodromes of 

intended landing or as alternate aerodromes? - [YES/NO] 

the increase of aerodrome operating minima in case of degradation of approach or aerodrome facilities? - 

[YES/NO] the necessary information for compliance with all flight profiles required by regulations, including 

but not limited to, the determination of: 

A) Take-off runway length for dry, wet and contaminated conditions, including those dictated by system 

failures which affect the take-off distance? - [YES/NO] 

B) Take-off climbs limitations? - [YES/NO] 

C) En-route climbs limitations? - [YES/NO] 

D) Approach climb limitations and landing climb limitations? - [YES/NO] 

E) Landing runway length requirements for dry, wet and contaminated conditions, including systems failures 

which affect the landing distance? - [YES/NO] 

F) Supplementary information, such as tire speed limitations? - [YES/NO] 

TRAINING : 

Details of the flight crew training program? - [YES/NO] 

details of the cabin crew duties training program? - [YES/NO] 

details of the flight operations officer/flight dispatcher? - [YES/NO] 

Do the company possess the approved copies of at 

least the following additional manuals: 

ICAO: N/A 

*NR: 

*OD: 

Aircraft flight manual? - [YES/NO] 

Flight crew operating manual? - [YES/NO] 

Security manual? - [YES/NO] 

Safety & emergency equipment procedure manual? - [YES/NO] 

Normal/emergency checklist? - [YES/NO] 

Standard operating procedure? - [YES/NO] 

Flight dispatchers manual? - [YES/NO] 

The DCP manual? - [YES/NO] 

03/01/2011 APP. K-3 MNL-005-FSXX-3.0

OP – 3.4 

OP – 3.5 

Do applicable crew members and Ground 

operations personnel have Current copies of the 

company Manual? 

Are the company manuals coherent With the 

type(s) of aircraft the company presently 

possesses and the type of operation it conducts? 


ICAO: Annex 6 

*NR: 

03/01/2011 APP. K-4 MNL-005-FSXX-3.0 

*OD: 

ICAO: Annex 6 

*NR: 

*OD: 

OP – 4 PUBLICATIONS LIBRARY 


Does the company maintain a library 

OP – 4.1 

publications required for its operations? 

of 

ICAO: Annex 6 

*NR: 

*OD: 

Does the library include a minimum of the ICAO: Annex 6 

following approved current documents / *NR: 

publications: 

Aviation regulations/standards? - [YES/NO] 

Aircraft flight manual? - [YES/NO] 

*OD: 

OP – 4.2 

AIP? - [YES/NO] 

Company operations manual? - [YES/NO] 

Flight supplement? - [YES/NO] 

En-route charts? - [YES/NO] 

Aircraft flight manuals? - [YES/NO] 

Aircraft operating manuals? - [YES/NO] 

Standard operating procedures? - [YES/NO] 

OP – 5 MANAGEMENT PERSONNEL AND OPERATIONS CO – ORDINATION 


Does the organization reflect that is shown in the 

OP – 5.1 

company operations Manual? 

ICAO: N/A 

*NR: 

*OD: 

Do management personnel meet the requirements 

OP – 5.2 

of the regulations? 

ICAO: Annex 6 

*NR: 

*OD: 

OP – 5.3 

Is the operations manager carrying out his/her 

duties in accordance with the regulations? 

ICAO: N/A 

*NR: 

*OD: 

OP – 5.4 

Is the chief pilot carrying out his/her duties in 

accordance with the regulations? 

ICAO: N/A 

*NR: 

*OD: 

Does the system for dissemination of general ICAO: N/A 

OP – 5.5 operational information to crew members functions *NR: 

as described In the company operations manual? *OD: 

OP – 6 COMPANY CHECK PILOT PROGRAM / DESIGNATED CHECK PILOTS 


How many CCPs the operator has and for which ICAO: N/A 

OP – 6.1 aircraft types? Have authorities they possess been 

approved? 

*NR: 

*OD: 

How many PPCs have been conducted by the 

OP – 6.2 

CCPs? 

ICAO: N/A 

*NR: 

*OD: 

Have the PPCs been conducted in accordance 

OP – 6.3 

with the CCP manual? 

ICAO: N/A 

*NR: 

*OD: 

Have the CCPs been monitored by a civil aviation ICAO: N/A 

OP – 6.4 inspector within the past 12 months? 

*NR: 

*OD: 

Has the company been notifying civil aviation on a 

OP – 6.5 

monthly basis prior to conducting the checks? 

ICAO: N/A 

*NR: 

*OD: 

Has the CCP maintained his or her qualification to 

OP – 6.6 

conduct PPCs? 

ICAO: N/A 

*NR: 

*OD:

OP – 6.7 

OP – 6.8 

OP – 6.9 

OP – 6.10 

OP – 6.11 

OP – 6.12 

If the CCP is not qualified, has he or she 

conducted any PPCs with an invalid authority? 

Does a review of training records indicate that the 

CCP has exceeded his or her terms of reference? 

Review pilot check reports and ensure that PPCs 

are conducted in accordance with reference. 

Does the company forward PPC/IFT forms to civil 

aviation? 

Does the company forward copies of the planned 

check rides for the following month? 

Does the company have a system in place to 

monitor the number of CCP rides which have been 

completed and when monitor CCP rides are due? 


ICAO: N/A 

*NR: 

*OD: 

ICAO: N/A 

*NR: 

*OD: 

ICAO: N/A 

*NR: 

*OD: 

ICAO: N/A 

*NR: 

*OD: 

ICAO: N/A 

*NR: 

*OD: 

ICAO: N/A 

*NR: 

*OD: 

OP – 7 FLIGHT CREW TRAINING PROGRAM 


Does the air operator have an approved training ICAO: Annex 6 

policy in place in regard to the following *NR: 

requirements: 

ground and flight training facilities? – [YES/NO] 

properly qualified instructors? - [YES/NO] 

*OD: 

OP – 7.1 

ground and flight training in the type(s) of aeroplane? - [YES/NO] 

coordination & training in all types of emergency and abnormal situations or procedures caused by power 

plant, airframe or systems malfunctions, fire or other abnormalities? - [YES/NO] 

knowledge and skills related to visual and instrument flight procedures for the intended area of 

operation? - [YES/NO] 

knowledge of all flight crew members on the functions for which they are responsible and the relation 

of these functions to the functions of other crew members, particularly to abnormal or 

procedures? - [YES/NO] 

recurrent training and assessment of competence? - [YES/NO] 

human performance including threat & error management? - [YES/NO] 

the transport of dangerous goods? - [YES/NO] 

emergency 

Review the company training program in regard to ICAO: Annex 6 

the following: 

*NR: 

*OD: 

OP – 7.2 

recent experience for pilot in command & co-pilot? - [YES/NO] 

recent experience for cruise relief pilot? - [YES/NO] 

pilot experience on area, route & aerodrome qualification? - [YES/NO] 

pilot proficiency check in aircraft? - [YES/NO] 

pilot proficiency check in simulator? - [YES/NO] 

single pilot operation under instrument rules or at night? - [YES/NO] 

Review the company ground indoctrination training 

OP – 7.3 

program. 

ICAO: Annex 6 

*NR: 

*OD: 

ICAO: Annex 6 

OP – 7.4 Review the line indoctrination training program. REGULATOR: 

OPERATOR: 

ICAO: Annex 6 

OP – 7.5 Review the up-gradation training program. 

*NR: 

*OD: 

Review the initial and annual aircraft type training 

OP – 7.6 

program. 

ICAO: Annex 6 

*NR: 

*OD: 

Review the initial and annual safety & emergency 

OP – 7.7 

equipment training program 

ICAO: Annex 6 

*NR: 

*OD: 

Review the crew resource management training 

OP – 7.8 

program. 

ICAO: Annex 6 

*NR: 

*OD: 

03/01/2011 APP. K-5 MNL-005-FSXX-3.0

OP – 7.9 

OP – 7.10 

OP – 7.11 

OP – 7.12 

OP – 7.13 

Review the minimum equipment list training 

program. 

Is a synthetic training device used for training or 

checking? 

Has the synthetic training device been approved 

by civil aviation? 

Has the synthetic training device program been 

approved by civil aviation? 

Are the check pilots of the synthetic training device 

been approved by civil aviation? 


ICAO: N/A 

*NR: 

03/01/2011 APP. K-6 MNL-005-FSXX-3.0 

*OD: 

ICAO: N/A 

*NR: 

*OD: 

ICAO: Annex 6 

*NR: 

*OD: 

ICAO: Annex 6 

*NR: 

*OD: 

ICAO: N/A 

*NR: 

*OD: 

OP – 8 FLIGHT CREW TRAINING RECORDS 


Do the records for each crew member include the 

OP – 8.1 

required data? 

ICAO: Annex 6 

*NR: 

*OD: 

Do the training records depict that the following ICAO: Annex 6 

have been completed in respect of each flight crew *NR: 

member : 

*OD: 

OP – 8.2 

initial and recurrent technical type training? - [YES/NO] 

initial and recurrent simulator type training? - [YES/NO] 

initial and recurrent aircraft type training? - [YES/NO] 

initial & recurrent line indoctrination training? - [YES/NO] 

initial and recurrent seep training? - [YES/NO] 

initial and recurrent CRM training? - [YES/NO] 

up-gradation training? - [YES/NO] 

OP – 8.3 

Do the training records depict that flight training 

times recorded in the training records conform to 

that of the aircraft journey logs (random sample 

check)? 

ICAO: Annex 6 

*NR: 

*OD: 

Do the training records depict that flight training ICAO: Annex 6 

OP – 8.4 times recorded in the training records conform to *NR: 

that of the airport traffic sheets? 

*OD: 

OP – 9 OPERATIONAL CONTROL SYSTEM 


OP – 9.1 

Is the air operator's operational control system in 

place as described in its operations manual? 

ICAO: N/A 

*NR: 

*OD: 

OP – 9.2 

Does the air operator have an approved flight 

dispatcher training syllabus? 

ICAO: Annex 6 

*NR: 

*OD: 

OP – 9.3 

Does the air operator have an approved recurrent 

training program for the flight dispatchers? 

ICAO: Annex 6 

*NR: 

*OD: 

Does the air operator have record that each flight ICAO: Annex 6 

OP – 9.4 dispatcher has successfully completed the initial & *NR: 

recurrent training? 

*OD: 

Does the air operator provide cockpit familiarization ICAO: Annex 6 

OP – 9.5 training and has this been recorded in the *NR: 

appropriate file? 

*OD: 

Do all the certified flight dispatchers meet the ICAO: Annex 6 

OP – 9.6 minimum age requirement as per regulation *NR: 

/company procedure? 

*OD: 

OP – 9.7 

Do all flight dispatchers have valid radio telephone 

operator certification? 

ICAO: Annex 6 

*NR: 

*OD: 

ICAO: N/A 

OP – 9.8 Does the air operator have a check dispatcher? *NR: 

*OD:

OP – 9.9 Has the check dispatcher (if any) been approved? 

OP – 9.10 

OP – 9.11 

OP – 9.12 

OP – 9.13 

OP – 9.14 

OP – 9.15 

OP – 9.16 

OP – 9.17 

OP – 9.18 

OP – 9.19 

OP – 9.20 

Do the records of operations control personnel 

indicate that their required training syllabus has been 

followed through? 

Do the operational control personnel perform the 

duties & authority as described in operations 

manual? 

Are company aircraft being dispatched as outlined in 

the company operations manual? 

How does the company meet the ground 

communication requirements as outlined in the 

applicable regulations for its operation? 

How information is passed to an aircraft in flight and 

can the air operator meet the requirement? 

Does the air operator provide the minimum 

operational flight plan requirements? 

Does the air operator’s flight release system provide 

a procedure for verification, acceptance and 

disagreement resolution of the operational flight 

plan? 

How are MET, NOTAMs etc made available for flight 

planning? 

Does the air operator have duty records for each 

flight dispatcher exercising duty in the operational 

control? 

Does the flight watch continue until completion of 

flight? 

Are in-flight reports directed to the flight dispatcher 

performing flight watch? 


ICAO: N/A 

*NR: 

03/01/2011 APP. K-7 MNL-005-FSXX-3.0 

*OD: 

ICAO: Annex 6 

*NR: 

*OD: 

ICAO: N/A 

*NR: 

*OD: 

ICAO: Annex 6 

*NR: 

*OD: 

ICAO: Annex 6 

*NR: 

*OD: 

ICAO: Annex 6 

*NR: 

*OD: 

ICAO: Annex 6 

*NR: 

*OD: 

ICAO: Annex 6 

*NR: 

*OD: 

ICAO: Annex 6 

*NR: 

*OD: 

ICAO: N/A 

*NR: 

*OD: 

ICAO: N/A 

*NR: 

*OD: 

ICAO: N/A 

*NR: 

*OD: 

FLIGHT FOLLOWING SYSTEM FOR AIR OPERATORS 


Is the person qualified to respond to the requests 

OP – 9.21 

from the pilot-in-command of an aircraft? 

ICAO: N/A 

*NR: 

*OD: 

Is the flight following system adequate for all hours 

OP – 9.22 

during which aircraft are flown? 

ICAO: N/A 

*NR: 

*OD: 

Does the flight follower monitor the air operator’s ICAO: N/A 

OP – 9.23 flights from commencement to termination and any *NR: 

intermediate stops? 

*OD: 

Is there a procedure for the pilot-in-command to pass ICAO: N/A 

OP – 9.24 messages concerning landings and departures to the *NR: 

flight follower? 

*OD: 

OP – 10 FLIGHT DOCUMENTATION (OPERATIONS CONTROL) 


Does the operational flight plan meet 

OP – 10.1 

requirements of the applicable reference? 

the 

ICAO: Annex 6 

*NR: 

*OD: 

Do the fuel slips, journey logs and weight & balance 

OP – 10.2 

forms all agree with respect to fuel weights? 

ICAO: Annex 6 

*NR: 

*OD: 

Do the load manifests and journey logs agree with 

OP – 10.3 

respect to cargo loads? 

ICAO: Annex 6 

*NR: 

*OD:

OP – 10.4 

OP – 10.5 

Does the weight & balance system meet the 

requirements of the applicable reference? 

Are operational flight plans retained in accordance 

with the applicable reference? 


ICAO: Annex 6 

*NR: 

03/01/2011 APP. K-8 MNL-005-FSXX-3.0 

*OD: 

ICAO: Annex 6 

*NR: 

*OD: 

OP – 11 AIRCRAFT INSPECTION 


Are there adequate restraints available to ensure ICAO: Annex 6 

OP – 11.1 that any cargo or equipment carried is secured and *NR: 

does not shift in flight? 

*OD: 

Is cargo loaded so as to not block or restrict the exit 

OP – 11.2 

of passengers in an emergency? 

ICAO: Annex 6 

*NR: 

*OD: 

Does the company aircraft have an approved safety 

OP – 11.3 

feature card on board for each passenger? 

ICAO: Annex 6 

*NR: 

*OD: 

Does the company aircraft have operational and ICAO: Annex 6 

OP – 11.4 emergency equipment which meets the *NR: 

requirements? 

*OD: 

Have the requirements for emergency exits and floor ICAO: Annex 6 

OP – 11.5 proximity emergency escape path lighting systems *NR: 

been met? 

*OD: 

ICAO: Annex 6 

OP – 11.6 Have carry-on baggage requirements been met? *NR: 

*OD: 

ICAO: Annex 6 

OP – 11.7 Does each aircraft have required seatbelts? 

*NR: 

*OD: 

Does each aircraft have required 

OP – 11.8 

harnesses for flight attendant seats? 

shoulder 

ICAO: Annex 6 

*NR: 

*OD: 

Are aircraft markings and placards in accordance 

OP – 11.9 

with the aircraft flight manual? 

ICAO: Annex 6 

*NR: 

*OD: 

OP – 12 AIRCRAFT DOCUMENTATION 


Is there a current aircraft library on board each ICAO: Annex 6 

aircraft containing at least the following *NR: 

documents/manuals : 

certificate of registration? - [YES/NO] 

certificate if airworthiness? - [YES/NO] 

certificate of radio license? - [YES/NO] 

certificate of insurance? - [YES/NO] 

OP – 12.1 aircraft journey logbook? - [YES/NO] 

MEL/CDL? - [YES/NO] 

cabin defect report book? - [YES/NO] 

company operations manual? - [YES/NO] 

aircraft flight manual? - [YES/NO] 

flight crew operating manual? - [YES/NO] 

*OD: 

security/safety & emergency equipment procedure manual? - [YES/NO] 

checklist/SOP? - [YES/NO] 

Are flight crews reporting aircraft defects 

OP – 12.2 

accordance with approved procedures? 

in 

ICAO: Annex 6 

*NR: 

*OD: 

Are aircraft configurations and equipment 

OP – 12.3 

accordance with the aircraft flight manual? 

in 

ICAO: Annex 6 

*NR: 

*OD: 

Are journey log entries made in accordance with the 

OP – 12.4 

reference? 

ICAO: Annex 6 

*NR: 

*OD:


OP – 13 MINIMUM EQUIPMENT LIST 


Does the company utilize an approved MEL/CDL for 

OP – 13.1 

each type of aircraft? 

ICAO: Annex 6 

REGULATOR: 

OPERATOR: 

Does the company dispatch aircraft in accordance 

OP – 13.2 

with approved MEL procedures? 

Annex 6 

*NR: 

*OD: 

OP – 14 CABIN SAFETY 


ICAO: N/A 

List any outstanding cabin safety audit findings 

OP – 14.1 *NR: 

respecting the previous audit 

*OD: 

ICAO: N/A 

Since the previous audit, are there any indication of: *NR: 

OP – 14.2 

high turnover of cabin managerial staff? - [YES/NO] 

high turnover of cabin crew? - [YES/NO] 

*OD: 

any changes of scope, size, aircraft and type of service? - [YES/NO] 

CABIN CREW MANUAL & INSPECTION REVIEW 


Is there a cabin crew safety manual on board every 

OP – 14.3 

aircraft? 

ICAO: N/A 

*NR: 

*OD: 

Is the cabin crew manual content in accordance with 

OP – 14.4 

the regulatory requirements? 

ICAO: Annex 6 

*NR: 

*OD: 

Is the cabin crew manual maintained up to date, if ICAO: N/A 

OP – 14.5 so, indicate the approval date and the latest revision *NR: 

number. 

*OD: 

ICAO: N/A 

OP – 14.6 Do cabin crews carry competency cards? 

*NR: 

*OD: 

Indicate whether the cabin crew manual is 

procedurally consistent with the operations manual ICAO: N/A 

OP – 14.7 and other company manuals? (Such as the *NR: 

manufacturer's aircraft manuals, the standard *OD: 

operating procedures manual, etc?) 

Is the cabin crew training program consistent with 

the cabin crew manual and other company 

OP – 14.8 

manuals? (i.e., operations manual, manufacturer's 

aircraft manuals and the air operator's operation)? 

ICAO: Annex 6 

*NR: 

*OD: 

Are the emergency procedures and signals for flight ICAO: N/A 

OP – 14.9 & cabin crew compatible (is similar terminology *NR: 

used)? 

*OD: 

AIRCRAFT SAFETY FEATURES CARD 


Is the safety features card for each aircraft type ICAO: Annex 6 

OP – 14.10 and model in accordance with the regulatory *NR: 

requirements? 

*OD: 

OP – 15 CABIN CREW TRAINING PROGRAM 


Is the training program in accordance with the 

OP – 15.1 

training manual and regulatory requirements? 

ICAO: Annex 6 

*NR: 

*OD: 

ICAO: Annex 6 

OP – 15.2 Are the cabin crew training facilities adequate? *NR: 

*OD: 

03/01/2011 APP. K-9 MNL-005-FSXX-3.0

OP – 15.3 

OP – 15.4 

OP – 15.5 

OP – 15.6 

OP – 15.7 

OP – 15.8 

OP – 15.9 

When were the following syllabus and training 

programs initially approved (date): 

initial training? […………………] 

recurrent/annual training? […………………] 

re-qualification training? […………………] 

CRM training? […………………] 

SEEP training? […………………] 

Are the cabin crew instructors' qualifications in 

accordance with regulatory requirements? 

Are instructors qualifications maintained and 

recorded (record of training)? 

Are emergency evacuation trainers used (doors, 

tail-cone, etc.)? If yes, are they in accordance with 


Is there adequate portable emergency equipment 

available for training purposes? 

Is equipment for training representative of the 

equipment onboard the air operator's aircraft? 

Are the following training aids accurate and 

pertinent? 

video? - [YES/NO] 

slides/tape? - [YES/NO] 

aircraft diagrams? - [YES/NO] 

transparencies? - [YES/NO] 

handouts? - [YES/NO] 

other? 


ICAO: N/A 

*NR: 

03/01/2011 APP. K-10 MNL-005-FSXX-3.0 

*OD: 

ICAO: N/A 

*NR: 

*OD: 

ICAO: Annex 6 

*NR: 

*OD: 

ICAO: N/A 

*NR: 

*OD: 

ICAO: N/A 

*NR: 

*OD: 

ICAO: N/A 

*NR: 

*OD: 

OP – 16 CABIN CREW TRAINING RECORDS 


Are cabin crew training records maintained as per 

OP – 16.1 

regulatory requirements? 

ICAO: N/A 

*NR: 

*OD: 

ICAO: N/A 

Does the training performed show the following? 

name of cabin crew? - [YES/NO]; 

types of aircraft qualified on […………………..] 

the date of training […………………..] 

passed or failed […………………..] 

*NR: 

*OD: 

OP – 16.2 date of initial training […………………..] 

date of recurrent/annual training […………………..] 

date of differences training […………………..] 

date of re-qualification training […………………..] 

date of first aid training […………………..] 

date of in-charge training […………………..] 

date of CRM training […………………..] 

date of dangerous goods training […………………..] 

How long the training records retained (min 

OP – 16.3 

requirement is three years)? 

ICAO: N/A 

*NR: 

*OD: 

Does the training file contain a copy of the most ICAO: N/A 

OP – 16.4 recent written exam for each aircraft type on which *NR: 

the flight attendant is qualified? 

*OD:


OP – 17 DANGEROUS GOODS 


OP – 17.1 

Identify any outstanding audit findings respecting 

the last audit. 

ICAO: N/A 

*NR: 

*OD: 

OP – 17.2 

Review prior company 

compliance history. 

records to establish 

ICAO: N/A 

*NR: 

*OD: 

OP – 17.3 

Review dangerous occurrence reports, where 

applicable 

ICAO: N/A 

*NR: 

*OD: 

Determine if the company currently has any permits ICAO: N/A 

OP – 17.4 and if they received additional permits since the *NR: 

last audit. 

*OD: 

Review manual and determine if there has been ICAO: N/A 

OP – 17.5 any amendments to the dangerous goods section *NR: 

of the company operations manual. 

*OD: 

OP – 17.6 

Determine if the company has approved dangerous 

goods manual. 

ICAO: N/A 

*NR: 

*OD: 

OP – 17.7 

Determine if the manual is available to company 

personnel as required. 

ICAO: N/A 

*NR: 

*OD: 

OP – 17.8 

Determine if the company has an approved 

dangerous goods training program. 

ICAO: N/A 

*NR: 

*OD: 

OP – 17.9 

Determine if the training program reflects all 

regulatory or operational amendments. 

ICAO: N/A 

*NR: 

*OD: 

Determine if the company's acceptance procedures 

OP – 17.10 

are in compliance with the regulations. 

ICAO: N/A 

*NR: 

*OD: 

ICAO: N/A 

Determine if the airway bill procedures are in 

OP – 17.11 *NR: 

compliance with the appropriate regulations. 

*OD: 

Determine if the shipper's declaration completion ICAO: N/A 

OP – 17.12 procedures are in compliance with the appropriate *NR: 

regulations. 

*OD: 

Determine if the pilot notification system ICAO: N/A 

OP – 17.13 procedures are in compliance with the appropriate *NR: 

regulations. 

*OD: 

Determine if a reporting system exists to identify 

OP – 17.14 

undeclared or misrelated dangerous goods. 

ICAO: N/A 

*NR: 

*OD: 

Determine if shipping documents are retained for 

OP – 17.15 

two years. 

ICAO: N/A 

*NR: 

*OD: 

ICAO: N/A 

Verify the company has the proper dangerous 

OP – 17.16 *NR: 

occurrence procedures in place. 

*OD: 

Verify the company's storage and loading 

OP – 17.17 

procedures are in compliance with the regulations. 

ICAO: N/A 

*NR: 

*OD: 

Determine that ticketing / cargo personnel ICAO: N/A 

OP – 17.18 (including agents) are complying with the *NR: 

regulations. 

*OD: 

Determine the capability of the carrier to replace 

OP – 17.19 

lost or stolen safety marks. 

ICAO: N/A 

*NR: 

*OD: 

Verify that all employees, who handle, offer for 

OP – 17.20 

transport and transport, are trained. 

ICAO: N/A 

*NR: 

*OD: 

03/01/2011 APP. K-11 MNL-005-FSXX-3.0

OP – 17.21 

OP – 17.22 

OP – 17.23 

Verify that trained employees are able to produce 

certificates of training upon request or they are 

available in company file? 

Determine that the certificates of training contain 

the required information. 

Determine that the company has a record of 

training for trained employees on file. 


ICAO: N/A 

*NR: 

03/01/2011 APP. K-12 MNL-005-FSXX-3.0 

*OD: 

ICAO: N/A 

*NR: 

*OD: 

ICAO: N/A 

*NR: 

*OD: 

OP – 18 FLIGHT INSPECTION AND ROUTE CHECK 

AUDIT (ON SITE) IN-FLIGHT INSPECTION 

GENERAL 


Does the air operator provide a confirmed ICAO: N/A 

OP – 18.1 passenger seat for the cabin safety inspector *NR: 

performing an in-flight inspection? 

*OD: 

APRON SAFETY 


Is the company's procedure to escort passengers ICAO: N/A 

OP – 18.2 safely to and from the aircraft in compliance of the *NR: 


*OD: 

OP – 18.3 

Is fuelling with passengers on board carried out in 

accordance with the regulatory requirements? 

ICAO: N/A 

*NR: 

*OD: 

Are the correct numbers of flight attendants carried 

OP – 18.4 

in accordance with the regulatory requirements? 

CREW BRIEFING 

ICAO: Annex 6 

*NR: 

*OD: 


ICAO: N/A 

Do the Cabin Crew flight attendants receive a 

OP – 18.5 *NR: 

pre-flight briefing from the pilot in command? 

*OD: 

If more than one Cabin Crew flight attendant is ICAO: N/A 

OP – 18.6 carried, does the in-charge provide a pre-flight *NR: 

briefing to the other flight attendant(s)? 

*OD: 

PASSENGER BRIEFINGS 


OP – 18.7 

Are the safety briefings prior to take-off, after takeoff, 

prior to landing and for in-flight turbulence 

completed in accordance with the regulatory 

requirements? 

ICAO: Annex 6 

*NR: 

*OD: 

OP – 18.8 

Are all safety briefings provided in the appropriate 

languages? What were the languages used? 

ICAO: Annex 6 

*NR: 

*OD: 

OP – 18.9 

Are passengers seated at window exits provided 

with the standard briefing? 

ICAO: Annex 6 

*NR: 

*OD: 

OP – 18.10 

Is the safety features card for that aircraft type and 

model available at each passenger seat? 

ICAO: Annex 6 

*NR: 

*OD: 

s the information contained on the safety features ICAO: Annex 6 

OP – 18.11 card reflective of the aeroplane and equipment *NR: 

carried? 

*OD: 

CARRY-ON BAGGAGE 


OP – 18.12 

Is there at least one carry-on baggage control point 

outside the aircraft? 

ICAO: N/A 

*NR: 

*OD:

OP – 18.13 

OP – 18.14 

OP – 18.15 

OP – 18.16 

Does a crew member verify that all carry-on 

baggage is stowed prior to closure of the 

passenger entry door? 

Is carry-on baggage stowed so that it does not 

block access to the safety equipment, exits and 

aisles? 

Is carry-on baggage stowed so that no passenger's 

view to the "seat belt" and "no smoking" signs is 

obscured? 

Is carry-on baggage placed so as to prevent it from 

shifting during take-off, landing and in-flight 

turbulence? 

Is the procedure for handling unusual or fragile 

OP – 18.17 items in accordance with the operations manual 

and flight attendant manual? 

CABIN CHECKS 


ICAO: N/A 

*NR: 

03/01/2011 APP. K-13 MNL-005-FSXX-3.0 

*OD: 

ICAO: N/A 

*NR: 

*OD: 

ICAO: N/A 

*NR: 

*OD: 

ICAO: N/A 

*NR: 

*OD: 

ICAO: N/A 

*NR: 

*OD: 


OP – 18.18 

OP – 18.19 

OP – 18.20 

OP – 18.21 

OP – 18.22 

OP – 18.23 

Are passengers seated and secured in accordance 

with the regulatory requirements? 

Are seat belts fastened in accordance to the 


Are child restraint systems used in accordance with 


Are passenger service carts stowed in accordance 


Is all equipment on board stowed in accordance 

with the regulatory requirements? (i.e. galleys, 

overhead bins, etc.) 

Are all video monitors that are suspended from the 

ceiling in an aisle stowed for take-off and landing? 

ICAO: Annex 6 

*NR: 

*OD: 

ICAO: Annex 6 

*NR: 

*OD: 

ICAO: Annex 6 

*NR: 

*OD: 

ICAO: Annex 6 

*NR: 

*OD: 

ICAO: Annex 6 

*NR: 

*OD: 

ICAO: Annex 6 

*NR: 

*OD: 

ELECTRONIC DEVICES 


OP – 18.24 

Is the use of electronic devices in accordance with 


ICAO: Annex 6 

*NR: 

*OD: 

ALCOHOL/DRUGS 


Is the use of alcohol on board in accordance with 

OP – 18.25 


ICAO: N/A 

*NR: 

*OD: 

SMOKING 


OP – 18.26 

Are smoking procedures followed in accordance 


ICAO: N/A 

*NR: 

*OD: 

TURBULENCE PROCEDURES 


If turbulence exceeds light turbulence, does the ICAO: Annex 6 

OP – 18.27 pilot-in-command direct the flight attendants *NR: 

according to regulatory requirements? 

*OD: 

OP – 18.28 

If the in-charge considers it necessary, due to 

turbulence, to fasten seat belts, take jump seats 

and discontinue service, do they follow the 

procedures as per regulatory requirements? 

ICAO: Annex 6 

*NR: 

*OD:


EXISTS / DOORS 


Are all exits serviceable, accessible and correctly ICAO: Annex 6 

OP – 18.29 placarded with operating instructions and exit *NR: 

locator signs? 

*OD: 

Is there a means for the crew, in an emergency, to 

OP – 18.30 

unlock each lavatory door? 

ICAO: Annex 6 

*NR: 

*OD: 

OP – 18.31 

Is there a removable ashtray installed on or near 

the outside of the door to each lavatory or in some 

other location that is readily visible to the users of 

each lavatory from outside the lavatory? 

ICAO: Annex 6 

*NR: 

*OD: 

PLACARDS 


Is there a "no smoking" symbol or wording in the ICAO: Annex 6 

OP – 18.32 appropriate language that is readily visible on each *NR: 

lavatory door? 

*OD: 

Is cigarette disposal prohibition 

OP – 18.33 

applicable, is identifiable and visible? 

mark, as 

ICAO: Annex 6 

*NR: 

*OD: 

Is there a placard indicating the location of ICAO: Annex 6 

OP – 18.34 emergency equipment as per regulatory *NR: 

requirements? 

*OD: 

Have in-flight inspections or route checks been 

OP – 18.35 

completed using the appropriate forms? 

ICAO: Doc-8335 

*NR: 

*OD: 

OP – 19 AIRCRAFT PERFORMANCE OPERATING LIMITATIONS 


OP – 19.1 

Does the carrier utilize aircraft performance 

operating limitations for airports from which it 

operates? 

ICAO: Annex 6 

*OD: 

Do the aircraft performance operating limitations 

OP – 19.2 

conform to the appropriate aircraft flight manual? 

ICAO: Annex 6 

*NR: 

*OD: 

OP – 20 AIR OPERATOR FLIGHT SAFETY PROGRAM/FLIGHT SAFETY PROGRAM ELEMENTS 

REF ITEM 

Does the person responsible for running the flight 

REFERENCE OK FINDING NA 

safety program have extensive operational ICAO: Annex 6 

OP – 20.1 experience (normally achieved as a flight deck *NR: 

crew member or equivalent experience in aviation 

management); and training. 

*OD: 

Does the person responsible for the flight safety ICAO: N/A 

OP – 20.2 program have direct access to the operations *NR: 

manager? 

*OD: 

Does the reporting system provide for a timely and 

OP – 20.3 

free flow of flight safety related information? 

ICAO: Annex 6 

*NR: 

*OD: 

ICAO: N/A 

OP – 20.4 Are surveys conducted? 

*NR: 

*OD: 

Are flight safety improvement suggestions solicited 

OP – 20.5 

and processed? 

ICAO: Annex 6 

*NR: 

*OD: 

Has a safety awareness program been developed 

OP – 20.6 

and maintained? 

ICAO: Annex 6 

*NR: 

*OD: 

OP – 20.7 

Is a close relationship with the appropriate aircraft 

manufacturers maintained? 

ICAO: N/A 

*NR: 

*OD: 

Are incidents/accidents investigated and are ICAO: Annex 6 

OP – 20.8 recommendations to preclude a recurrence *NR: 

reported? 

*OD: 

03/01/2011 APP. K-14 MNL-005-FSXX-3.0

OP – 20.9 

OP – 20.10 

Has a flight safety database been developed to 

monitor and analyze trends? 

Has there been a flight safety documentation 

system properly incorporated in the airline? 


ICAO: Annex 6 

*NR: 

03/01/2011 APP. K-15 MNL-005-FSXX-3.0 

*OD: 

ICAO: Annex 6 

*NR: 

*OD: 

ACCIDENT PREVENTION PROGRAM 


OP – 20.11 

ICAO: (SASIs) 

Has the air operator established the following 

*NR: 

programs as a part of accident prevention: 

*OD: 

terrain avoidance warning system? - [YES/NO] 

SOP for all types of its aircrafts? - [YES/NO] 

appropriate stabilized approach procedure for landing? - [YES/NO] 

flight data analysis programs? - [YES/NO] 

airline proactive safety programs? - [YES/NO] 

implementation plan for training–CRM? -[ YES/NO] 

training CFIT prevention? - [YES/NO] 

policies for ALAR? - [YES/NO] 

loss of control (SOPs/policies and procedures/ human factors and automation)? - [YES/NO] 

runway incursion – pilot training? - [YES/NO] 

cabin injury reduction during turbulence? - [YES/NO] 

midair – ACAS installation/ACAS policies and procedures? - [YES/NO] 

INCIDENT MANAGEMENT 


Has an incident reporting system been developed 

OP – 20.12 

and maintained? 

ICAO: Annex 6 

*NR: 

*OD: 

OP – 20.13 

Does it provide a process of reporting incidents; 

investigation of incidents; the means to advise 

management; and information feedback to 

employees? 

ICAO: Annex 6 

*NR: 

*OD: 

FLIGHT SAFETY COMMITTEE 


OP – 20.14 

Has a flight safety committee been established to 

identify safety concerns and deficiencies and to 

make recommendations for corrective measures to 

senior management? 

ICAO: GASP/NAST 

*NR: 

*OD: 

Are members from all operating departments 

OP – 20.15 

represented? 


*NR: 

*OD: 


OP – 20.16 Does the committee meet at least twice a year? *NR: 

*OD: 

Do meeting minutes provide a record of agenda ICAO: GASP/NAST 

OP – 20.17 items, discussions and corrective actions taken, *NR: 

where applicable? 

*OD: 

Has the company developed a safety management 

system in its organization to ensure the following: 

identifies safety hazards? - [YES/NO] 

ICAO: Annex 6 

*NR: 

*OD: 

OP – 20.18 ensures that remedial action necessary to maintain an acceptable level of safety is 

implemented? - [YES/NO] 

provides for continuous monitoring and regular assessment of the safety level 

achieved? - [YES/NO] 

aims to make continuous improvement to the overall level of safety? - [YES/NO] 

EMERGENCY RESPONSE PLANNING 


Has an emergency response plan been developed 

OP – 20.19 

and is it maintained? 

ICAO: N/A 

*NR: 

*OD:

OP – 20.20 

Has the air operator included the following 

elements in its emergency response planning: 


ICAO: N/A 

*NR: 

*OD: 

air operator policy? - [YES/NO] 

air operator mobilization and agency notification? - [YES/NO] 

passenger and crew welfare? - [YES/NO] 

casualty and next-of-kin co-ordination? - [YES/NO] 

accident investigation on behalf of the air operator? - [YES/NO] 

air operator team's response to the accident site? -[ YES/NO] 

preservation of evidence? - [YES/NO] 

emergency response training? - [YES/NO] 

AUDIT (ON SITE) BASE INSPECTION 

RANDOM SPOT CHECKS 


OP – 20.21 

OP – 20.22 

OP – 20.23 

Review flight crew duty time & rest period limitation 

as prescribed in the regulation and/or by the 

company. 

Review cabin crew duty time & rest period limitation 

as prescribed in the regulation and/or by the 

company. 

Check the cabin crew manuals held by other 

departments to verify if they are kept up-to-date? 

(i.e. flight operations, base offices, etc.) 

Check random cabin crew reports to ensure safety 

OP – 20.24 issues are dealt with accordingly and record 

discrepancies. 

AUDIT (ON SITE) INTERVIEWS AND MISCELLANEOUS 

ICAO: Annex 6 

*NR: 

03/01/2011 APP. K-16 MNL-005-FSXX-3.0 

*OD: 

ICAO: Annex 6 

*NR: 

*OD: 

ICAO: N/A 

*NR: 

*OD: 

ICAO: N/A 

*NR: 

*OD: 


OP – 20.25 

OP – 20.26 

OP – 20.27 

How are routine and safety measures given to the 

flight and cabin crew, i.e., bulletins? Is the method 

effective? Is the method universal? 

Are key management personnel familiar with 

pertinent sections of the regulatory requirements? 

Are the management and training personnel job 

descriptions accurate and applicable to the current 

position? 

OP – 20.28 Is the air operator's organization chart current? 

ICAO: Annex 6 

*NR: 

*OD: 

ICAO: Annex 6 

*NR: 

*OD: 

ICAO: N/A 

*NR: 

*OD: 

ICAO: N/A 

*NR: 

*OD:

1. OPERATOR: 

2. SERVICE REQUIRED: 


FLIGHT STANDARDS 

SERVICE REQUEST FORM 

(This form is valid only if printed on both sides of the sheet) 

3. DOCUMENTS SUBMITTED: 

4. PURPOSE OF MEETING: 

5. TIME: START: OFF: 

6. TOTAL MAN-HOURS: 

7. SERVICE CHARGES: Rs. 

5. Bank Deposit Slip for Rs. is attached. 

or 

APPENDIX – “L” 

DOC. NO : FSD- 063 

REV. NO. : 01 

DATED : 15-12-2010 

PAGE : 1 OF 2 

I authorize deduction of Rs. 

M/s. 

from the advance deposit account of 

Date: 

Signature of Operator: 

Name: 

Designation: 

Note: Delete whichever is not applicable 

03/01/2011 APP. L-1 MNL-005-FSXX-3.0


FLIGHT STANDARDS 

SERVICE REQUEST FORM 

For Official Use 

File Ref. Vol. Encl. 

6. Task Allotted to 

Task to be completed by 

DOC. NO : FSD- 063 

REV. NO. : 01 

DATED : 15-12-2010 

PAGE : 2 OF 2 

Date: 

Signature: 

Name: 


7. Service charges have been deducted from the advance deposit account and the 

remaining balance is Rs. . 

Date: 

Signature: 

Name: 

Department Record Officer 

8. Task completed and reply forwarded vide letter No. 

Dated 

Encl. No. Vol. 

Date: 

Signature: 

Name: 

Designation: 

03/01/2011 APP. L-2 MNL-005-FSXX-3.0



CONFIRMATION REQUEST 


Company Name: File Ref. No: Rev No: 02 

APPENDIX – “M” 

CAAF-065-FSXX-2.0 

Auditor’s Name: Area of Audit: Rev Date: 18.08.2010 

Company Representative: 

Title: 

SUBJECT MATTER 

Rel Doc: AOC Guide 

Auditor’s Signature Date 

Company Response Required by: Date and Time: 

COMPANY RESPONSE 

Company Representative’s Date & Time 

Signature 

For Inspector / Auditor’s use only: 

Company Response Accepted Company Response Rejected 

Auditor’s Finding Settled Not Settled 

If not settled recommended for violation action 

Auditor’s Signature Date 

03/01/2011 APP. M-1 MNL-005-FSXX-3.0

Air Operator Certificate (AOC) - CAA

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