contract no: gs-35f- 0046w - Computer Generated Solutions

200 Vesey Street, 27 th Floor 

New York, NY 10281 

(212) 408-3800Voice 

(212) 261-0842Fax 

AUTHORIZED 

INFORMATION TECHNOLOGY SCHEDULE PRICELIST 

GENERAL PURPOSE COMMERCIAL INFORMATION 

TECHNOLOGY EQUIPMENT, SOFTWARE AND 

SERVICES 

SPECIAL ITEM: 132- 51 - IT Professional Services 

SPECIAL ITEM: 132- 32 - Term Software License 

SPECIAL ITEM: 132- 33 - Perpetual Software License 

SPECIAL ITEM: 132- 34 - Maintenance on Software as a Service 

SPECIAL ITEM: 132- 50 - Training Courses 

Note 1: All non-professional labor categories must be incidental to and used solely to support hardware, software and/or 

professional services, and cannot be purchased separately. 

Note 2: Offerors and Agencies are advised that the Group 70 - Information Technology Schedule is NOT to be used as a 

means to procure services which properly fall under the Brooks Act. These services include, but are not limited to: 

architectural, engineering, mapping, cartographic production, remote sensing, geographic information systems, and related 

services. FAR 36.6 distinguishes between mapping services of an A/E nature and mapping services which are not connected or 

incidental to the traditionally accepted A/E Services. 

Note 3: This solicitation is not intended to solicit for the reselling of IT Professional Services, except for the provision of 

implementation, maintenance, integration, or training services in direct support of a product. Under such circumstances the 

services must be performed by the publisher or manufacturer or one of its authorized agents. 

Computer Generated Solutions, Inc. 

200 Vesey Street, 27 th Floor 


www.cgsinc.com 

DUNS: 13-134-4673 

CONTRACT NO: GS-35F- 0046W 

PERIOD COVERED: Oct 22, 2009 to Oct 21, 2012 

Pricelist current through Modification # 001 dated Jan 2008. 

Products and ordering information in this Authorized FSS Information Technology Schedule 

Pricelist are also available on GSA Advantage! System. Agencies can browse GSA Advantage! by 

accessing the Federal Acquisition Service’s Home Page via the Internet at http://www.fsa.gsa.gov/.

Schedule 70 Contract: GS-35F-0046W 

Table of Contents 

Table of Contents 

INFORMATION FOR ORDERING OFFICES ................................................................. 4 

1. GEOGRAPHIC SCOPE OF CONTRACT: ............................................................... 4 

2. CONTRACTOR’S ORDERING ADDRESS AND PAYMENT INFORMATION: . 4 

3. LIABILITY FOR INJURY OR DAMAGE ................................................................ 5 

4. STATISTICAL DATA FOR GOVERNMENT ORDERING OFFICE 

COMPLETION OF STANDARD FORM 279: ................................................................. 5 

5. FOB DESTINATION ................................................................................................. 6 

6. DELIVERY SCHEDULE( Multiple Award Schedules) ............................................ 6 

7. DISCOUNTS: ............................................................................................................. 6 

8. TRADE AGREEMENTS ACT OF 1979, as amended: ............................................. 6 

9. STATEMENT CONCERNING AVAILABILITY OF EXPORT PACKING: .......... 6 

10. SMALL REQUIREMENTS: ................................................................................... 6 

11. MAXIMUM ORDER .............................................................................................. 7 

12. ORDERING PROCEDURES FOR FEDERAL SUPPLY SCHEDULE 

CONTRACTS ..................................................................................................................... 7 

13. FEDERAL INFORMATION TECHNOLOGY/TELECOMMUNICATION 

STANDARDS REQUIREMENTS:.................................................................................... 7 

13.1 FEDERAL INFORMATION PROCESSING STANDARDS PUBLICATIONS 

(FIPS PUBS): ...................................................................................................................... 7 

13.2 FEDERAL TELECOMMUNICATION STANDARDS (FED-STDS): ................. 8 

14. CONTRACTOR TASKS / SPECIAL REQUIREMENTS (C-FSS-370) (NOV 

2003) 8 

15. CONTRACT ADMINISTRATION FOR ORDERING ACTIVITIES ................... 9 

16. GSA ADVANTAGE! .............................................................................................. 9 

17. PURCHASE OF INCIDENTAL, NON-SCHEDULED ITEMS .......................... 10 

18. CONTRACTOR COMMITMENTS, WARRANTIES AND 

REPRESENTATIONS ..................................................................................................... 10 

19. OVERSEAS ACTIVITIES .................................................................................... 11 

20. BLANKET PURCHASE AGREEMENTS (BPAs) .............................................. 11 

21. CONTRACTOR TEAM ARRANGEMENTS ...................................................... 12 

22. INSTALLATION, DEINSTALLATION, REINSTALLATION ......................... 12 

23. SECTION 508 COMPLIANCE ............................................................................. 12 

24. PRIME CONTRACTOR ORDERING FROM FEDERAL SUPPLY 

SCHEDULES. .................................................................................................................. 12 

25. INSURANCE—WORK ON A GOVERNMENT INSTALLATION 

(JAN 1997)(FAR 52.228-5) .............................................................................................. 13 

TERMS AND CONDITIONS APPLICABLE TO TERM SOFTWARE LICENSES 

(SPECIAL ITEM NUMBER 132-32), PERPETUAL SOFTWARE LICENSES 

(SPECIAL ITEM NUMBER 132-33) AND MAINTENANCE AS A SERVICE 

(SPECIAL ITEM NUMBER 132-34) .............................................................................. 14 

1. INSPECTION/ACCEPTANCE ................................................................................ 14 

Computer Generated Solutions Page 2


2. GUARANTEE/WARRANTY .................................................................................. 14 

3. TECHNICAL SERVICES ........................................................................................ 14 

4. SOFTWARE MAINTENANCE ............................................................................... 14 

5. PERIODS OF TERM LICENSES (SIN 132-32) AND MAINTENANCE (SIN 

132-34) .............................................................................................................................. 15 

6. CONVERSION FROM TERM LICENSE TO PERPETUAL LICENSE ............... 16 

7. TERM LICENSE CESSATION ............................................................................... 16 

8. UTILIZATION LIMITATIONS - (SIN 132-33, AND SIN 132-34) ....................... 16 

8. SOFTWARE CONVERSIONS - (SIN 132-33) ....................................................... 17 

10. DESCRIPTIONS AND EQUIPMENT COMPATIBILITY ................................. 17 

TERMS AND CONDITIONS APPLICABLE TO PURCHASE OF TRAINING 

COURSES (SPECIAL ITEM NUMBER 132-50) ........................................................... 19 

1. SCOPE ...................................................................................................................... 19 

2. ORDER ..................................................................................................................... 19 

3. TIME OF DELIVERY .............................................................................................. 19 

4. CANCELLATION AND RESCHEDULING .......................................................... 19 

5. FOLLOW-UP SUPPORT ......................................................................................... 19 

5. PRICE FOR TRAINING .......................................................................................... 20 

6. INVOICES AND PAYMENT .................................................................................. 20 

7. FORMAT AND CONTENT OF TRAINING .......................................................... 20 

10. Course Descriptions ............................................................................................... 21 

Mitratech - TeamConnect System Administration ...................................................... 21 

Mitratech - TeamConnect Advanced Administration ................................................. 23 

Mitratech - TeamConnect API/XML ............................................................................ 24 

Mitratech - TeamConnect Business Objects Designer ................................................ 26 

Mitratech - TeamConnect Business Objects End User ............................................... 27 

Mitratech - TeamConnect Custom Java Blocks .......................................................... 29 

Mitratech - TeamConnect Rules.................................................................................... 30 

11. Training Course Pricing ......................................................................................... 32 

TERMS AND CONDITIONS APPLICABLE TO IT PROFESSIONAL SERVICES 

(SPECIAL ITEM NUMBER 132-51) .............................................................................. 33 

1. SCOPE ...................................................................................................................... 33 

3. ORDER ..................................................................................................................... 33 

4. PERFORMANCE OF SERVICES ........................................................................... 33 

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)........................................... 34 

6. INSPECTION OF SERVICES ................................................................................. 34 

7. RESPONSIBILITIES OF THE CONTRACTOR .................................................... 34 

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY ....................................... 34 

9. INDEPENDENT CONTRACTOR ........................................................................... 35 

10. ORGANIZATIONAL CONFLICTS OF INTEREST ........................................... 35 

11. INVOICES ............................................................................................................. 35 

12. PAYMENTS .......................................................................................................... 35 

13. RESUMES ............................................................................................................. 36 

14. INCIDENTAL SUPPORT COSTS ....................................................................... 36 

15. APPROVAL OF SUBCONTRACTS .................................................................... 36 

16. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING .............. 36 



INFORMATION FOR ORDERING OFFICES 

SPECIAL NOTICE TO AGENCIES: Small Business Participation 

SBA strongly supports the participation of small business concerns in the Federal Acquisition Service. To 

enhance Small Business Participation SBA policy allows agencies to include in their procurement base and 

goals, the dollar value of orders expected to be placed against the Federal Supply Schedules, and to report 

accomplishments against these goals. 

For orders exceeding the micropurchase threshold, FAR 8.404 requires agencies to consider the 

catalogs/pricelists of at least three schedule contractors or consider reasonably available information by 

using the GSA Advantage! on-line shopping service (www.gsaadvantage.gov). The catalogs/pricelists, 

GSA Advantage! and the Federal Acquisition Service Home Page (www.fss.gsa.gov) contain information 

on a broad array of products and services offered by small business concerns. 

This information should be used as a tool to assist ordering activities in meeting or exceeding established 

small business goals. It should also be used as a tool to assist in including small, small disadvantaged, and 

women-owned small businesses among those considered when selecting pricelists for a best value 

determination. 

For orders exceeding the micropurchase threshold, customers are to give preference to small business 

concerns when two or more items at the same delivered price will satisfy their requirement. 

1. GEOGRAPHIC SCOPE OF CONTRACT: 

The geographic scope of this contract is delivery within the 48 contiguous states, Alaska, Hawaii, Puerto 

Rico, Washington, DC, and U.S.Territories. 

Overseas delivery to U.S. Government installation and/or agencies abroad, is delivery to points outside of 

the 48 contiguous states, Washington, DC, Alaska, Hawaii, Puerto Rico, and U.S. Territories. 

Offerors are requested to check one of the following boxes: 

[ X ] The Geographic Scope of Contract will be domestic and overseas delivery. 

[ ] The Geographic Scope of Contract will be overseas delivery only. 

[ ] The Geographic Scope of Contract will be domestic delivery only. 

2. CONTRACTOR’S ORDERING ADDRESS AND PAYMENT INFORMATION: 

For orders by Facsimile transmission, use the following number: 212-261-0842 

For orders by Mail, use the following mail address: 

Computer Generated Solutions, Inc. 

Attn: GSA Ordering Department- TSTD 

200 Vesey St, 27 th Floor 


Payment Address: Payment should be forwarded to the following address: 



For Check Payment: 

Computer Generated Solutions Inc. 

PO Box 36060 

Newark, New Jersey 07188-6060 

For Electronic Payment: 

JP Morgan Chase 

270 Park Avenue, 41st Floor 


Bank ABA Number: 021000021 

Account Name: Computer Generated Solutions, Inc. 

Account Number: 6301279610 

Government Commercial Credit cards are accepted. In addition, bank account 

information for wire transfer payments will be shown on the invoice. 

When Authorized Dealers are allowed by the Contractor to bill ordering activities and 

accept payment, the order and/or payment must be in the name of the Contractor, in care 

of the Authorized Dealer. 

Below are the telephone numbers that can be used by ordering agencies to obtain 

technical and/or ordering assistance: 

(212) 308-4800 

(212) 261-2065 

3. LIABILITY FOR INJURY OR DAMAGE 

Computer Generated Solutions Inc. shall not be liable for any injury to ordering activity personnel or 

damage to ordering activity property arising from the use of equipment maintained by Computer Generated 

Solutions Inc., unless such injury or damage is due to the fault or negligence of the Contractor. 

4. STATISTICAL DATA FOR GOVERNMENT ORDERING OFFICE 

COMPLETION OF STANDARD FORM 279: 

Block 9: G. Order/Modification Under Federal Schedule 

Block 16: Data Universal Numbering System (DUNS) Number: 13-1344673 

Block 30: Type of Contractor - Large Business 

Block 31: Woman-Owned Small Business - No 

Block 36: Contractor's Taxpayer Identification Number (TIN): 13-3208358 

4a. CAGE Code: 1L5E8 

4b. Contractor has registered with the Central Contractor Registration Database. 



5. FOB DESTINATION 

All completed performance will be made FOB destination within CONUS. Any additional charges will be 

included in the negotiations of each order as required by the government for Computer Generated Solutions 

Inc. representation for on-site inspection, acceptance testing and/or installation, CONUS and OCONUS 

shipments made GOB destination to US Government designated shipping points 

6. DELIVERY SCHEDULE( Multiple Award Schedules) 

a. TIME OF DELIVERY: Computer Generated Solutions Inc shall deliver to destination within the 

number of calendar days after receipt of order (ARO), as set forth below, or as negotiated between the 

ordering agency and Computer Generated Solutions Inc at the time of ordering: 

SPECIAL ITEM NUMBER DELIVERY TIME (Days ARO) 

132-33 As required/negotiated in each order 




b. URGENT REQUIREMENTS: Computer Generated Solutions Inc. will make every effort to 

respond to the ordering agencies urgent requirements. Accelerated delivery will be obtained in the shortest 

time possible. Ordering agencies are encouraged to to contact Computer Generated Solutions Inc. for the 

purposes of obtaining accelerated delivery. Oral request will be confirmed by Computer Generated 

Solutions Inc. in writing within 3 working days after receipt. Ordering activities requesting urgent 

requirements are responsible for the increased cost incurred to meet the urgent requirement., as negotiated 

or at the time of request for urgent requirement. 

7. DISCOUNTS: 

Prices shown are NET Prices; Basic Discounts have been deducted. 

a. Prompt Payment: None 

b. Quantity: None 

c. Dollar Volume: None 

d. Government Educational Institutions: None 

e. Other: None 

8. TRADE AGREEMENTS ACT OF 1979, as amended: 

All items are U.S. made end products, designated country end products, Caribbean Basin country end 

products, Canadian end products, or Mexican end products as defined in the Trade Agreements Act of 

1979, as amended. 

9. STATEMENT CONCERNING AVAILABILITY OF EXPORT PACKING: 

Export packing is available and shall be specified and priced as negotiated in any order. 

10. SMALL REQUIREMENTS: 

The minimum dollar value of orders to be issued is 2000.00 



11. MAXIMUM ORDER (All dollar amounts are exclusive of any discount for prompt 

payment.) 

a. The Maximum Order value for the following Special Item Numbers (SINs) is $500,000: 

Special Item Number 132-33 - Perpetual Software Licenses 

Special Item Number 132-34 - Maintenance of Software as a Service 

Special Item Number 132-51 - Information Technology Professional Services 

b. The Maximum Order value for the following Special Item Numbers (SINs) is $100,000: 

Special Item Number 132-50 - Training Courses 

c. Requirements for exceeding the Maximum Order 

1. In accordance with FAR 8.404, before placing an order that exceeds the maximum order 

threshold ordering offices shall: 

(a) Review additional schedule contractors catalog/price list or use the GSA Advantage” 

online shopping service. 

(b) Based on the initial evaluation , generally seek price reductions from the schedule 

contractor(s) appearing to provide the best value ( considering price and other factors); and 

(c) After price reductions have been sought, place the order with the schedule contractor 

that provides the best value and results in the lowest overall cost alternative (see FAR 8.404(a)). 

2. A delivery that exceeds the Maximum Order may be placed with the Contractor selected 

in accordance with FAR 8.404, the order will be placed under the contract 

3. Sales for orders that exceed the Maximum Order shall be reported in accordance with 

GSAR 552.238-72 

12. ORDERING PROCEDURES FOR FEDERAL SUPPLY SCHEDULE 

CONTRACTS 

Ordering activities shall use the ordering procedures of Federal Acquisition Regulation (FAR) 8.405 when 

placing an order or establishing a BPA for supplies or services. These procedures apply to all schedules. 

a. FAR 8.405-1 Ordering procedures for supplies, and services not requiring a statement of work. 

b. FAR 8.405-2 Ordering procedures for services requiring a statement of work. 

13. FEDERAL INFORMATION TECHNOLOGY/TELECOMMUNICATION 

STANDARDS REQUIREMENTS: ordering activities acquiring products from this Schedule must 

comply with the provisions of the Federal Standards Program, as appropriate (reference: NIST Federal 

Standards Index). Inquiries to determine whether or not specific products listed herein comply with 

Federal Information Processing Standards (FIPS) or Federal Telecommunication Standards (FED-STDS), 

which are cited by ordering activities, shall be responded to promptly by Computer Generated Solutions 

Inc.. 

13.1 FEDERAL INFORMATION PROCESSING STANDARDS PUBLICATIONS 

(FIPS PUBS): Information Technology products under this Schedule that do not conform to Federal 



Information Processing Standards (FIPS) should not be acquired unless a waiver has been granted in 

accordance with the applicable "FIPS Publication." Federal Information Processing Standards Publications 

(FIPS PUBS) are issued by the U.S. Department of Commerce, National Institute of Standards and 

Technology (NIST), pursuant to National Security Act. Information concerning their availability and 

applicability should be obtained from the National Technical Information Service (NTIS), 5285 Port Royal 

Road, Springfield, Virginia 22161. FIPS PUBS include voluntary standards when these are adopted for 

Federal use. Individual orders for FIPS PUBS should be referred to the NTIS Sales Office, and orders for 

subscription service should be referred to the NTIS Subscription Officer, both at the above address, or 

telephone number (703) 487-4650. 

13.2 FEDERAL TELECOMMUNICATION STANDARDS (FED-STDS): 

Telecommunication products under this Schedule that do not conform to Federal Telecommunication 

Standards (FED-STDS) should not be acquired unless a waiver has been granted in accordance with the 

applicable "FED-STD." Federal Telecommunication Standards are issued by the U.S. Department of 

Commerce, National Institute of Standards and Technology (NIST), pursuant to National Security Act. 

Ordering information and information concerning the availability of FED-STDS should be obtained from 

the GSA, Federal Acquisition Service, Specification Section, 470 East L’Enfant Plaza, Suite 8100, SW, 

Washington, DC 20407, telephone number (202)619-8925. Please include a self-addressed mailing label 

when requesting information by mail. Information concerning their applicability can be obtained by 

writing or calling the U.S. Department of Commerce, National Institute of Standards and Technology, 

Gaithersburg, MD 20899, telephone number (301)975-2833. 

14. CONTRACTOR TASKS / SPECIAL REQUIREMENTS (C-FSS-370) (NOV 2003) 

(a) Security Clearances: In the event security requirements are necessary, the ordering 

activity may incorporate, in their delivery order(s), a security clause in accordance 

with current laws, regulations, and individual agency policy; however, the burden of 

administering the security requirements shall be with the ordering agency. If any cost 

are incurred as a result of the inclusion of security requirements, such cost will be 

negotiated with Computer Generated Solutions Inc. on an open market basis outside 

the scope of the contract. Such cost will not exceed ten percent( 10%) or 100,000, of 

the total dollar value of the order, whichever is lessor. 

(b) Travel: The Contractor may be required to travel in performance of orders issued 

under this contract. Allowable travel and per diem charges are governed by Pub .L. 

99-234 and FAR Part 31, and are reimbursable by the ordering agency or can be 

priced as a fixed price item on orders placed under the Multiple Award Schedule. 

Travel in performance of a task order will only be reimbursable to the extent 

authorized by the ordering agency. The Industrial Funding Fee does NOT apply to 

travel and per diem charges. 

(c) Certifications, Licenses and Accreditations: As a commercial practice, the 

Contractor may be required to obtain/possess any variety of certifications, licenses 

and accreditations for specific FSC/service code classifications offered. All costs 

associated with obtaining/ possessing such certifications, licenses and accreditations 

should be factored into the price offered under the Multiple Award Schedule 

program. 



(d) Insurance: As a commercial practice, Computer Generated Solutions may be 

required to obtain/possess insurance coverage for specific FSC/service code 

classifications offered. All costs associated with obtaining/possessing such 

insurance should be factored into the price offered under the Multiple Award 

Schedule program. 

(e) Personnel: Computer Generated Solutions Inc. may be required to provide key 

personnel, resumes or skill category descriptions in the performance of orders issued 

under this contract. Ordering activities may require agency approval of additions or 

replacements to key personnel. 

(f) Organizational Conflicts of Interest: Where there may be an organizational conflict 

of interest as determined by the ordering agency, the Contractor’s participation in 

such order may be restricted in accordance with FAR Part 9.5. 

(g) Documentation/Standards: The Contractor may be requested to provide products or 

services in accordance with rules, regulations, OMB orders, standards and 

documentation as specified by the agency’s order. 

(h) Data/Deliverable Requirements: Any required data/deliverables at the ordering level 

will be as specified or negotiated in the agency’s order. 

(i) Government-Furnished Property: As specified by the agency’s order, the 

Government may provide property, equipment, materials or resources as necessary. 

(k) Overtime: For professional services, the labor rates in the Schedule should not vary 

by virtue of the Contractor having worked overtime. For services applicable to the 

Service Contract Act (as identified in the Schedule), the labor rates in the Schedule 

will vary as governed by labor laws (usually assessed a time and a half of the labor 

rate). 

15. CONTRACT ADMINISTRATION FOR ORDERING ACTIVITIES: Any ordering 

activity, with respect to any one or more delivery orders placed by it under this contract, may exercise the 

same rights of termination as might the GSA Contracting Officer under provisions of FAR 52.212-4, 

paragraphs (l) Termination for the ordering activity’s convenience, and (m) Termination for Cause (See 

52.212-4) 

16. GSA ADVANTAGE! 

GSA Advantage! is an on-line, interactive electronic information and ordering system that provides on-line 

access to vendors' schedule prices with ordering information. GSA Advantage! will allow the user to 

perform various searches across all contracts including, but not limited to: 

(1) Manufacturer; 

(2) Manufacturer's Part Number; and 

(3) Product categories. 

Agencies can browse GSA Advantage! by accessing the Internet World Wide Web utilizing a browser (ex.: 

NetScape). The Internet address is http://www.gsaadvantage.gov 



17. PURCHASE OF INCIDENTAL, NON-SCHEDULED ITEMS 

For administrative convenience, an ordering activity contracting officer may add items not on the Federal 

Supply Multiple Award Schedule (MAS) -- referred to as open market items -- to a Federal Supply 

Schedule blanket purchase agreement (BPA) or an individual task or delivery order, only if- 

(1) All applicable acquisition regulations pertaining to the purchase of the items not on the 

Federal Supply Schedule have been followed (e.g., publicizing (Part 5), competition requirements 

(Part 6), acquisition of commercial items (Part 12), contracting methods (Parts 13, 14, and 15), 

and small business programs (Part 19)); 

(2) The ordering activity contracting officer has determined the price for the items not on the 

Federal Supply Schedule is fair and reasonable; 

(3) The items are clearly labeled on the order as items not on the Federal Supply Schedule; 

and 

(4) All clauses applicable to items not on the Federal Supply Schedule are included in the 

order. 

18. CONTRACTOR COMMITMENTS, WARRANTIES AND REPRESENTATIONS 

a. For the purpose of this contract, commitments, warranties and representations include, in addition 

to those agreed to for the entire schedule contract: 

(1) Any representations and/or warranties concerning Time of delivery/installation 

quotations for individual orders; 

(2) Technical representations and/or warranties of products concerning performance, total 

system performance and/or configuration, physical, design and/or functional characteristics and 

capabilities of a product/equipment/ service/software package submitted in response to 

requirements which result in orders under this schedule contract. 

(3) Any representations and/or warranties concerning the products made in any literature, 

description, drawings and/or specifications furnished by the Contractor. 

b. The above is not intended to encompass items not currently covered by the GSA Schedule 

contract. 



19. OVERSEAS ACTIVITIES 

The terms and conditions of this contract shall apply to all orders for installation, maintenance and repair of 

equipment in areas listed in the pricelist outside the 48 contiguous states and the District of Columbia, 

except as indicated below: 

Computer Generated Solutions, Inc may provide services to the US Government Activities 

oversea/OCONUS. OCONUS pay differentials may apply as negotiated. 

Upon request of Computer Generated Solutions Inc. , the ordering activity may provide computer 

Generated Solutions Inc. with logistics support, as available, in accordance with all applicable ordering 

activity regulations. Such ordering activity support will be provided on a reimbursable basis, and will only 

be provided to the Contractor's technical personnel whose services are exclusively required for the 

fulfillment of the terms and conditions of this contract. 

20. BLANKET PURCHASE AGREEMENTS (BPAs) 

The use of BPAs under any schedule contract to fill repetitive needs for supplies or services is allowable. 

BPAs may be established with one or more schedule contractors. The number of BPAs to be established is 

within the discretion of the ordering activity establishing the BPA and should be based on a strategy that is 

expected to maximize the effectiveness of the BPA(s). Ordering activities shall follow FAR 8.405-3 when 

creating and implementing BPA(s). 

(Insert Customer Name) 

BEST VALUE 

BLANKET PURCHASE AGREEMENT 

FEDERAL SUPPLY SCHEDULE 

In the spirit of the Federal Acquisition Streamlining Act (ordering activity) and (Contractor) 

enter into a 

cooperative agreement to further reduce the administrative costs of acquiring commercial items from the 

General Services Administration (GSA) Federal Supply Schedule Contract(s) ____________________. 

Federal Supply Schedule contract BPAs eliminate contracting and open market costs such as: search for 

sources; the development of technical documents, solicitations and the evaluation of offers. Teaming 

Arrangements are permitted with Federal Supply Schedule Contractors in accordance with Federal 

Acquisition Regulation (FAR) 9.6. 

This BPA will further decrease costs, reduce paperwork, and save time by eliminating the need for 

repetitive, individual purchases from the schedule contract. The end result is to create a purchasing 

mechanism for the ordering activity that works better and costs less. 

Signatures 

Ordering Activity Date Contractor Date 



21. CONTRACTOR TEAM ARRANGEMENTS 

Computer Generated Solutions Inc. may use “Contractor Team Arrangements” (see FAR 9.6) to provide 

solutions when responding to a customer agency requirements. The outline and procedures outlined in this 

part will provide more flexibility and allow innovative acquisition methods when using the Federal Supply 

Schedules 

Contractors participating in contractor team arrangements must abide by all terms and conditions of their 

respective contracts. This includes compliance with Clauses 552.238-74, Industrial Funding Fee and Sales 

Reporting, i.e., each contractor (team member) must report sales and remit the IFF for all products and 

services provided under its individual contract. 

22. INSTALLATION, DEINSTALLATION, REINSTALLATION 

The Davis-Bacon Act (40 U.S.C. 276a-276a-7) provides that contracts in excess of $2,000 to which the 

United States or the District of Columbia is a party for construction, alteration, or repair (including painting 

and decorating) of public buildings or public works with the United States, shall contain a clause that no 

laborer or mechanic employed directly upon the site of the work shall received less than the prevailing 

wage rates as determined by the Secretary of Labor. The requirements of the Davis-Bacon Act do not 

apply if the construction work is incidental to the furnishing of supplies, equipment, or services. For 

example, the requirements do not apply to simple installation or alteration of a public building or public 

work that is incidental to furnishing supplies or equipment under a supply contract. However, if the 

construction, alteration or repair is segregable and exceeds $2,000, then the requirements of the Davis- 

Bacon Act applies. 

The ordering activity issuing the task order against this contract will be responsible for proper 

administration and enforcement of the Federal labor standards covered by the Davis-Bacon Act. The 

proper Davis-Bacon wage determination will be issued by the ordering activity at the time a request for 

quotations is made for applicable construction classified installation, deinstallation, and reinstallation 

services under SIN 132-8 or 132-9. 

23. SECTION 508 COMPLIANCE. 

If applicable, Section 508 compliance information on the supplies and services in this contract are available 

in Electronic and Information Technology (EIT) at the following: 

www.cgsinc.com 

The EIT standard can be found at: www.Section508.gov/. 

24. PRIME CONTRACTOR ORDERING FROM FEDERAL SUPPLY SCHEDULES. 

Prime Contractors (on cost reimbursement contracts) placing orders under Federal Supply Schedules, on 

behalf of an ordering activity, shall follow the terms of the applicable schedule and authorization and 

include with each order – 

(a) A copy of the authorization from the ordering activity with whom the contractor has the 

prime contract (unless a copy was previously furnished to the Federal Supply Schedule 

contractor); and 

(b) The following statement: 

This order is placed under written authorization from _______ dated _______. In the 

event of any inconsistency between the terms and conditions of this order and those of 

your Federal Supply Schedule contract, the latter will govern. 



25. INSURANCE—WORK ON A GOVERNMENT INSTALLATION 

(JAN 1997)(FAR 52.228-5) 

(a) The Contractor shall, at its own expense, provide and maintain during the entire performance of 

this contract, at least the kinds and minimum amounts of insurance required in the Schedule or elsewhere in 

the contract. 

(b) Before commencing work under this contract, the Contractor shall notify the Contracting Officer 

in writing that the required insurance has been obtained. The policies evidencing required insurance shall 

contain an endorsement to the effect that any cancellation or any material change adversely affecting the 

Government's interest shall not be effective— 

(1) For such period as the laws of the State in which this contract is to be performed 

prescribe; or 

(2) Until 30 days after the insurer or the Contractor gives written notice to the Contracting 

Officer, whichever period is longer. 

(c) The Contractor shall insert the substance of this clause, including this paragraph (c), in 

subcontracts under this contract that require work on a Government installation and shall require 

subcontractors to provide and maintain the insurance required in the Schedule or elsewhere in the contract. 

The Contractor shall maintain a copy of all subcontractors' proofs of required insurance, and shall make 

copies available to the Contracting Officer upon request. 

26. SOFTWARE INTEROPERABILITY. 

Offerors are encouraged to identify within their software items any component interfaces that support open 

standard interoperability. An item’s interface may be identified as interoperable on the basis of 

participation in a Government agency-sponsored program or in an independent organization program. 

Interfaces may be identified by reference to an interface registered in the component registry located at 

http://www.core.gov. 

27. ADVANCE PAYMENTS 

A payment under this contract to provide a service or deliver an article for the United States Government 

may not be more than the value of the service already provided or the article already delivered. Advance or 

pre-payment is not authorized or allowed under this contract. (31 U.S.C. 3324) 



TERMS AND CONDITIONS APPLICABLE TO TERM SOFTWARE LICENSES 

(SPECIAL ITEM NUMBER 132-32), PERPETUAL SOFTWARE LICENSES (SPECIAL 

ITEM NUMBER 132-33) AND MAINTENANCE AS A SERVICE (SPECIAL ITEM 

NUMBER 132-34) 

1. INSPECTION/ACCEPTANCE 

The Contractor shall only tender for acceptance those items that conform to the requirements of this 

contract. The ordering activity reserves the right to inspect or test any software that has been tendered for 

acceptance. The ordering activity may require repair or replacement of nonconforming software at no 

increase in contract price. The ordering activity must exercise its post acceptance rights (1) within a 

reasonable time after the defect was discovered or should have been discovered; and (2) before any 

substantial change occurs in the condition of the software, unless the change is due to the defect in the 

software. 

2. GUARANTEE/WARRANTY 

a. Unless specified otherwise in this contract, the Contractor’s standard commercial 

guarantee/warranty as stated in the contract’s commercial pricelist will apply to this contract. 

b. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit 

for use for the particular purpose described in this contract. 

c. Limitation of Liability. Except as otherwise provided by an express or implied warranty, the 

Contractor will not be liable to the ordering activity for consequential damages resulting from any defect or 

deficiencies in accepted items. 

3. TECHNICAL SERVICES 

For 30 days after purchase, the Contractor, without additional charge to the ordering activity, shall provide 

a hot line technical support number for the purpose of providing user assistance and guidance in the 

implementation of the software. 

After the standard commercial warranty period technical support ordering agencies can purchase technical 

support as a component of software maintenance. 

4. SOFTWARE MAINTENANCE 

a. Software maintenance as it is defined: 

1. Software Maintenance as a Product (SIN 132-32 or SIN 132-33) 

Software maintenance as a product includes the publishing of bug/defect 

fixes via patches and updates/upgrades in function and technology to 



maintain the operability and usability of the software product. It may also 

include other no charge support that are included in the purchase price of 

the product in the commercial marketplace. No charge support includes 

items such as user blogs, discussion forums, on-line help libraries and 

FAQs (Frequently Asked Questions), hosted chat rooms, and limited 

telephone, email and/or web-based general technical support for user’s self 

diagnostics. 

Software maintenance as a product does NOT include the creation, design, 

implementation, integration, etc. of a software package. These examples are considered 

software maintenance as a service. 

2. Software Maintenance as a Service (SIN 132-34) 

Software maintenance as a service creates, designs, implements, and/or 

integrates customized changes to software that solve one or more 

problems and is not included with the price of the software. Software 

maintenance as a service includes person-to-person communications 

regardless of the medium used to communicate: telephone support, on-line 

technical support, customized support, and/or technical expertise which 

are charged commercially. Software maintenance as a service is billed 

arrears in accordance with 31 U.S.C. 3324. 

b. Invoices for maintenance service shall be submitted by the Contractor on a quarterly or monthly 

basis, after the completion of such period. Maintenance charges must be paid in arrears (31 U.S.C. 3324). 

PROMPT PAYMENT DISCOUNT, IF APPLICABLE, SHALL BE SHOWN ON THE INVOICE. 

5. PERIODS OF TERM LICENSES (SIN 132-32) AND MAINTENANCE (SIN 

132-34) 

a. The Contractor shall honor orders for periods for the duration of the contract period or a lessor 

period of time. 

b. Term licenses and/or maintenance may be discontinued by the ordering activity on thirty (30) 

calendar days written notice to the Contractor. 

c. Annual Funding. When annually appropriated funds are cited on an order for term licenses and/or 

maintenance, the period of the term licenses and/or maintenance shall automatically expire on September 

30 of the contract period, or at the end of the contract period, whichever occurs first. Renewal of the term 

licenses and/or maintenance orders citing the new appropriation shall be required, if the term licenses 

and/or maintenance is to be continued during any remainder of the contract period. 

d. Cross-Year Funding Within Contract Period. Where an ordering activity’s specific appropriation 

authority provides for funds in excess of a 12 month (fiscal year) period, the ordering activity may place an 

order under this schedule contract for a period up to the expiration of the contract period, notwithstanding 

the intervening fiscal years. 

e. Ordering activities should notify the Contractor in writing thirty (30) calendar days prior to the 

expiration of an order, if the term licenses and/or maintenance is to be terminated at that time. Orders for 

the continuation of term licenses and/or maintenance will be required if the term licenses and/or 

maintenance is to be continued during the subsequent period. 



6. CONVERSION FROM TERM LICENSE TO PERPETUAL LICENSE 

a. The ordering activity may convert term licenses to perpetual licenses for any or all software at any 

time following acceptance of software. At the request of the ordering activity the Contractor shall furnish, 

within ten (l0) calendar days, for each software product that is contemplated for conversion, the total 

amount of conversion credits which have accrued while the software was on a term license and the date of 

the last update or enhancement. 

b. Conversion credits which are provided shall, within the limits specified, continue to accrue from 

one contract period to the next, provided the software remains on a term license within the ordering 

activity. 

c. The term license for each software product shall be discontinued on the day immediately 

preceding the effective date of conversion from a term license to a perpetual license. 

d. The price the ordering activity shall pay will be the perpetual license price that prevailed at the 

time such software was initially ordered under a term license, or the perpetual license price prevailing at the 

time of conversion from a term license to a perpetual license, whichever is the less, minus an amount equal 

to 50% of all term license payments during the period that the software was under a term license within the 

ordering activity. 

7. TERM LICENSE CESSATION 

a. After a software product has been on a continuous term license for a period of 60 months, a fully 

paid-up, non-exclusive, perpetual license for the software product shall automatically accrue to the ordering 

activity. The period of continuous term license for automatic accrual of a fully paid-up perpetual license 

does not have to be achieved during a particular fiscal year; it is a written Contractor commitment which 

continues to be available for software that is initially ordered under this contract, until a fully paid-up 

perpetual license accrues to the ordering activity. However, should the term license of the software be 

discontinued before the specified period of the continuous term license has been satisfied, the perpetual 

license accrual shall be forfeited. 

b. The Contractor agrees to provide updates and maintenance service for the software after a 

perpetual license has accrued, at the prices and terms of Special Item Number l32-34, if the licensee elects 

to order such services. Title to the software shall remain with the Contractor. 

8. UTILIZATION LIMITATIONS - (SIN 132-33, AND SIN 132-34) 

a. Software acquisition is limited to commercial computer software defined in FAR Part 2.101. 

b. When acquired by the ordering activity, commercial computer software and related documentation 

so legend shall be subject to the following: 

(1) Title to and ownership of the software and documentation shall remain with the 

Contractor, unless otherwise specified. 

(2) Software licenses are by site and by ordering activity. An ordering activity is defined as 

a cabinet level or independent ordering activity. The software may be used by any subdivision of 

the ordering activity (service, bureau, division, command, etc.) that has access to the site the 

software is placed at, even if the subdivision did not participate in the acquisition of the software. 

Further, the software may be used on a sharing basis where multiple agencies have joint projects 

that can be satisfied by the use of the software placed at one ordering activity's site. This would 

allow other agencies access to one ordering activity's database. For ordering activity public 

domain databases, user agencies and third parties may use the computer program to enter, retrieve, 

analyze and present data. The user ordering activity will take appropriate action by instruction, 

agreement, or otherwise, to protect the Contractor's proprietary property with any third parties that 

are permitted access to the computer programs and documentation in connection with the user 

ordering activity's permitted use of the computer programs and documentation. For purposes of 

this section, all such permitted third parties shall be deemed agents of the user ordering activity. 



(3) Except as is provided in paragraph 8.b(2) above, the ordering activity shall not provide or 

otherwise make available the software or documentation, or any portion thereof, in any form, to 

any third party without the prior written approval of the Contractor. Third parties do not include 

prime Contractors, subcontractors and agents of the ordering activity who have the ordering 

activity's permission to use the licensed software and documentation at the facility, and who have 

agreed to use the licensed software and documentation only in accordance with these restrictions. 

This provision does not limit the right of the ordering activity to use software, documentation, or 

information therein, which the ordering activity may already have or obtains without restrictions. 

(4) The ordering activity shall have the right to use the computer software and 

documentation with the computer for which it is acquired at any other facility to which that 

computer may be transferred, or in cases of Disaster Recovery, the ordering activity has the right 

to transfer the software to another site if the ordering activity site for which it is acquired is 

deemed to be unsafe for ordering activity personnel; to use the computer software and 

documentation with a backup computer when the primary computer is inoperative; to copy 

computer programs for safekeeping (archives) or backup purposes; to transfer a copy of the 

software to another site for purposes of benchmarking new hardware and/or software; and to 

modify the software and documentation or combine it with other software, provided that the 

unmodified portions shall remain subject to these restrictions. 

(5) "Commercial Computer Software" may be marked with the Contractor's standard commercial 

restricted rights legend, but the schedule contract and schedule pricelist, including this clause, "Utilization 

Limitations" are the only governing terms and conditions, and shall take precedence and supersede any 

different or additional terms and conditions included in the standard commercial legend. 

8. SOFTWARE CONVERSIONS - (SIN 132-33) 

Full monetary credit will be allowed to the ordering activity when conversion from one version of the 

software to another is made as the result of a change in operating system , or from one computer system to 

another. Under a perpetual license (132-33), the purchase price of the new software shall be reduced by the 

amount that was paid to purchase the earlier version. 

10. DESCRIPTIONS AND EQUIPMENT COMPATIBILITY 

The Contractor shall include, in the schedule pricelist, a complete description of each software product and 

a list of equipment on which the software can be used. Also, included shall be a brief, introductory 

explanation of the modules and documentation which are offered. 



SIN SKU Description Unit of Issue GSA Price 

132-33 TCS-SRV-L TeamConnect – Server Small Office - 1 to 50 Users Per Instance $23,000.00 

132-33 TCS-SRV-S TeamConnect – Server Standard Office - 1 - 125 Users Per Instance $46,000.00 

132-33 TCS-SRV-E TeamConnect – Server Enterprise - 1 - 500 Users Per Instance $92,000.00 

132-33 TCE-NU-0250 TeamConnect Enterprise – Named User 1 – 250 Per User $1,380.00 



132-33 TCL-NU-0250 TeamConnect Legal – Named User 1 – 250 Per User $1,840.00 



132-33 TCA-NU-0250 TeamConnect Advantage – Named User 1 – 250 Per User $1,840.00 



132-33 TC-DW -50 

TeamConnect Add-On Products (Charge Maintenance) 

TeamConnect Data Warehouse (Includes Universe) - 50 Users Per Instance $13,800.00 

132-33 TC-DW -125 TeamConnect Data Warehouse (Includes Universe) - 125 Users Per Instance $36,800.00 

132-33 TC-DW -500 TeamConnect Data Warehouse (Includes Universe) - 500 Users Per Instance $69,000.00 

132-33 TC-SOP TeamConnect Service of Process Per Instance $23,000.00 

132-33 TC-WSAP TeamConnect Windows Security Authentication Plug-in Per Instance $23,000.00 

132-33 TC-ECAL TeamConnect Exchange Calandar for 3.x Per Client $23,000.00 

132-33 TC-DM TeamConnect Document Management Interface Per Client $36,800.00 

132-33 TC-EBILL TeamConnect eBilling Adapter (Datacert, Examen, Tymetrix) Per Client $36,800.00 

132-33 TC-GRC TeamConnect GRC Framework Per Client $115,000.00 

132-33 TC-LEI TeamConnect GRC Module 1 -Loss Events & Investigations Per Client $46,000.00 

132-33 TC-PPC TeamConnect GRC Module 2- Policy, Procedure, & Certification Per Client $46,000.00 

132-33 TC-CA TeamConnect GRC Module 3- Control Assessment Per Client $46,000.00 

132-33 TC-ICAL TeamConnect iCal Interface Per Client $23,000.00 

132-33 TC-SSO TeamConnect Single Sign On Per Client $23,000.00 

132-33 TC-LH TeamConnect Litigation Holds Per Client $46,000.00 

132-33 TC-CS TeamConnect Corporate Secretary Per Client $27,600.00 

132-33 TC-AP TeamConnect AP Interface (SAP, Oracle Financials, JED) Per Client $23,000.00 

SaaS Pricing ( 36 Month Commitment, 12 Months Paid in Advance) (No Maintenance) 

132-32 TC-SAASSU TeamConnect Legal SaaS - Start-up Package Per Client $9,200.00 

132-32 TC-SAAS1 TeamConnect Legal SaaS - 1 - 250 Named User Per User $1,932.00 

132-32 TC-SAAS250 TeamConnect Legal SaaS - 251-500 Named User Per User $1,600.80 

132-32 TC-SAASBO TeamConnect Advanced Reporting Pack Per Client $11,040.00 

132-32 TC-SAASBOB TeamConnect Advance Reporting Viewers 1 Named User Per User $662.40 

132-32 CSM-TIER1 100,000 Line Items Per Year Per Year $22,080.0 




132-32 CSM-TIER5 1,600,000 Line Items Per Year Per Year $211,600.0 

132-32 CSM-TIERU Unlimited Line Items Per Year Per Year $372,600.0 

132-34 SW-TCG Tele-Consulting Per Hour $184.00 

132-34 SW-STD Standard Software Annual Maintenance (5x9) Per Year 22% 

132-34 SW-PRE Premium Software Annual Maintenance (7x24) Per Year 24% 

11. RIGHT-TO-COPY PRICING 

Mitratech Corporation 

Server Licenses (Charge Maintenance) 

Generic Development Environment (Charge Maintenance) 

Application Specific License (Legal Only) (Charge Maintenance) 

Available Only To Former CLMS Customers (Charge Maintenance) 

Collaborative Spend Management (No Maintenance) 

Maintenance Pricing 

The Contractor shall insert the discounted pricing for right-to-copy licenses. 



TERMS AND CONDITIONS APPLICABLE TO PURCHASE OF 

TRAINING COURSES (SPECIAL ITEM NUMBER 132-50) 

1. SCOPE 

a. The Contractor shall provide training courses normally available to commercial customers, which 

will permit ordering activity users to make full, efficient use of general purpose commercial IT products. 

Training is restricted to training courses for those products within the scope of this solicitation. 

b. The Contractor shall provide training at the Contractor's facility and/or at the ordering activity's 

location, as agreed to by the Contractor and the ordering activity. 

2. ORDER 

Written orders, EDI orders (GSA Advantage! and FACNET), credit card orders, and orders placed under 

blanket purchase agreements (BPAs) shall be the basis for the purchase of training courses in accordance 

with the terms of this contract. Orders shall include the student's name, course title, course date and time, 

and contracted dollar amount of the course. 

3. TIME OF DELIVERY 

The Contractor shall conduct training on the date (time, day, month, and year) agreed to by the Contractor 

and the ordering activity. 

4. CANCELLATION AND RESCHEDULING 

a. The ordering activity will notify the Contractor at least seventy-two (72) hours before the 

scheduled training date, if a student will be unable to attend. The Contractor will then permit the ordering 

activity to either cancel the order or reschedule the training. In the event the training class is rescheduled, 

the ordering activity will modify its original training order to specify the time and date of the rescheduled 

training class. Cost relating to the rescheduling of travel and expense incurred will be borne by the ordering 

agency . 

b. In the event the ordering activity fails to cancel or reschedule a training course within the time 

frame specified in paragraph a, above, the ordering activity will be liable for the contracted dollar amount 

of the training course. The Contractor agrees to permit the ordering activity to reschedule a student who 

fails to attend a training class within ninety (90) days from the original course date, at no additional charge. 

c. The ordering activity reserves the right to substitute one student for another up to the first day of 

class. 

d. In the event the Contractor is unable to conduct training on the date agreed to by the Contractor 

and the ordering activity, the Contractor must notify the ordering activity at least seventy-two (72) hours 

before the scheduled training date. 

5. FOLLOW-UP SUPPORT 

As may be negotiated on each order, by the corresponding ordering agency, Computer Generated Solutions 

Inc agrees to provide each student with telephone support and/or online support for a period of one (1) year 

from the completion of the training course if included in the order terms and agreed by the contractor. 

During this period, the student may contact the Contractor's instructors for refresher assistance and answers 

to related course curriculum questions. 



5. PRICE FOR TRAINING 

The price that the ordering activity will be charged will be the ordering activity training price in effect at 

the time of order placement, or the ordering activity price in effect at the time the training course is 

conducted, whichever is less. 

6. INVOICES AND PAYMENT 

Invoices for training shall be submitted by the Contractor after ordering activity completion of the training 

course. Charges for training must be paid in arrears (31 U.S.C. 3324). PROMPT PAYMENT 

DISCOUNT, IF APPLICABLE, SHALL BE SHOWN ON THE INVOICE. 

7. FORMAT AND CONTENT OF TRAINING 

a. The Contractor shall provide written materials (i.e., manuals, handbooks, texts, etc.) normally 

provided with course offerings. Such documentation will become the property of the student upon 

completion of the training class. 

b. For hands-on training courses, Contractor will make a best effort to make available a one-to-one 

assignment of IT equipment to students. 

c. The Contractor shall provide each student with a Certificate of Training at the completion of each 

training course. 

d. The Contractor shall provide the following information for each training course offered: 

(1) The course title and a brief description of the course content, to include the course format 

(e.g., lecture, discussion, hands-on training); 

(2) The length of the course; 

(3) Mandatory and desirable prerequisites for student enrollment; 

(4) The minimum and maximum number of students per class; 

(5) The locations where the course is offered; 

(6) Class schedules; and 

(7) Price (per student, per class (if applicable)). 

e. For those courses conducted at the ordering activity’s location, instructor travel charges (if 

applicable), including mileage and daily living expenses (e.g., per diem charges) are governed by Pub. L. 

99-234 and FAR Part 31.205-46, and are reimbursable by the ordering activity on orders placed under the 

Multiple Award Schedule, as applicable, in effect on the date(s) the travel is performed. Contractors cannot 

use GSA city pair contracts. The Industrial Funding Fee does NOT apply to travel and per diem charges. 

f. For Online Training Courses, a copy of all training material must be available for electronic 

download by the students. 

9. “NO CHARGE” TRAINING 

The Contractor shall describe any training provided with equipment and/or software provided under this 

contract, free of charge, in the space provided below. 

As may be negotiated on each order, by the corresponding ordering agency, Computer Generated Solutions 

Inc agrees to provide free training as may be defined and agreed at the time of contract.. 



10. Course Descriptions 

Mitratech - TeamConnect System Administration 

This course provides an overview of the TeamConnect application and gives students the knowledge and 

skills to maintain and configure the system. By the end of this course, students will be able to modify 

system and preferences settings, document types, multiple currencies, audit and system logging; as well as 

maintain the designs of TeamConnect screens, lookup tables and their contents, matters details, and system 

objects such as Appointments and Tasks. 

Course Name: TeamConnect System Administration 

Audience: Developer, User 

Duration: 3 Days 

Format: 50% Lecture, 50% Lab 

Type: Instructor-led training or eLearning 

Who Should Attend: Any individual who is responsible for maintaining the TeamConnect application and 

attending to basic end user needs and issues on a regular basis. This is an essential course for any individual 

responsible for the customization of TeamConnect’s functionality and should be taken prior to any other 

training. 

Skill Level: Beginner 

Available Locations: Private Location, Online Course Delivery 

Skills Obtained: After this training you should be able to: 

• Set up and manage user and group accounts and assign the appropriate rights; 

• Define overall system settings; 

• Add and/or remove categories and other lookup table items; 

• Set up basic maintenance procedures for all TeamConnect system and custom objects: 

o Change phase names and transitions; 

o Add images for object icons; 

o Add assignee roles; 

o Other minor maintenance tasks; 

o Configure system and user audit logging; 

o Use import/export and reassignment tools, and assign user rights to the tools. 

Prerequisites: Prior to attending this course you should have: 

• Good analytical skills; 

• A thorough understanding of your organization’s business logic and processes. 

Course Outline: 



Day 1 - Basic Administration 

User Accounts 

• Understand the different types of User Accounts 

• Create different types of Users 

• Set user’s Default Group 

• Configure User Authentication 

• Define User Password Policy 

• Lock out User Accounts 

• Group Accounts 

o Create Groups 

o Add Group Members 

o Assign Group Object Views 

• Rights and Security 

o Understand rights security levels and related object security 

o Understand the dependency between rights 

o Assign rights 

• System Settings 

o Create your company look and feel 

o Define your System Preferences 

o Set up multiple currencies 

o Configure custom tools 

o Add miscellaneous settings 

o Use the Monitor for scheduled actions 

• Lookup Tables 

o Understand the different types of Lookup Tables 

o Modify System Lookup Tables 

o Add Custom Lookup Tables 

• Documents oUpload documents to TeamConnect 

o Understand the directory structure 

o Understand version control 

• Logging System and User Activities 

o Define your Appenders 

o Understand pre-defined Loggers 

o Create your Loggers 

Day 2 - Objects Basics 

• Learn different type of Objects 

• Modify Object Icons 

• Create Milestones and Involved Objects 

• Define unique identifiers and naming patterns for Custom Object Records 

• Create phases and phase transactions in Custom Objects 

• Define assignee roles for Custom Objects 

• Create and modify Categories 

• Add different types of Custom Fields 

• Understand and create Embedded Objects 

Day 3 - Objects and System Tools 

• Create and test Forms 

• Understand Custom Blocks 



• Create and upload Custom Blocks 

• Create the Block Template 

• Create Object Views 

• Assign Object Views 

• Define Search Views 

• Understand Search Results and Filter 

• Create Search Views 

• Define list display for Embedded Objects 

• Customize Invoice Line Items 

• Understand the Reassign Work Tool 

• Schedule appointments for multiple user through the Scheduler Tool 

• Use Import/Export Tools 

• Learn how to assign user rights to System Tools 

Mitratech - TeamConnect Advanced Administration 

This course is designed to provide students with an advanced skill set to handle more challenging 

administration and design situations than what was presented in the System Administration course. 

Students will learn how to build home pages, create search views, create custom objects, and user groups. 

Course Name: TeamConnect Advanced Administration 

Audience: Developer, Admin 



Type: Instructor-led training or eLearning 

Who Should Attend: Any individual who is responsible for maintaining the TeamConnect application and 

attending to basic end user needs and issues on a regular basis. 




• Create and maintain home pages; 

• Create custom objects; 

• Create custom search views, specify search qualifiers, and define the display of search results; 

• Modify the route to which an approval is sent for a specified action in TeamConnect; 

• Monitor your system’s scheduled actions; 

• Configure any additional settings that are added to your custom implementation of TeamConnect 

and integrate it with other systems. 

Prerequisites: 



Prior to attending this course you should have: TeamConnect System Administration Training 


Day 1 - Objects and Home Pages 

• Objects 

o System Objects vs Custom Objects 

o Sub-objects Overview 

o Create a Custom Object 

o Parent-Child Relations between Custom Objects 

o Understand Contact-Centric Custom Objects 

o Template and Wizards 

• Home Pages and Portal Pages 

o Portal Pane Settings and Content 

o Create a Portal Pane 

o Home Page Settings and Content 

o Create a Home Page 

o Master Home Pages and Portal Pane Templates 

o Synchronize Master Pages, Templates, and Copies 

o Add Portal Panes to Home Pages 

o Create Portal Panes from a Master Home Page 

Day 2 - More Advanced Features 

• Search Views 

o Search Module Actions in Contact Filter Display 

o Create Search Views for Home Pages 

o Content Searching capability for Full-Text Searching 

o Add Document Content Searching 

o Add Field Content Searching 

• Routes oRoute Stops 

o Add Users as Stop Members 

o Add User Paths as Stop Members 

o Add Users with Roles as Stop Members 

o Create a Route 

• Monitoring Schedule Actions 

• Configuring Custom Tools 

• Miscellaneous Settings 

Mitratech - TeamConnect API/XML 

This course provides in-depth knowledge of TeamConnect’s XML Layer and how it can be used to insert, 

update, and delete data in TeamConnect without going through the user interface or database. Students will 

see how the XML Layer serves as a wrapper around TeamConnect’s API, with tags and attributes created 

to automatically call an API method. Attendees will learn how the XML Layer is commonly used for the 

following functions: Data conversion, Data import and Integration with legacy systems. 

Course Name: TeamConnect API/XML 

Audience: Developer 





Type: Instructor-led training 

Who Should Attend: Data conversion specialists, as well as developers who want to call the 

TeamConnect API through the XML layer in order to convert the data from an existing system to 

TeamConnect, or to integrate TeamConnect with other applications. 

Skill Level: 

Intermediate 


Skills Obtained: After this training you should be have a stong understanding of: 

• Formats used within the XML Layer; 

• Operations that can be performed (for example, inserting, deleting, updating and searching) 

through the XML Layer; 

• XML tags associated to each field in TeamConnect; 

• Tools used to insert, delete and update data. 

Prerequisites: Prior to attending this course you should have: 

• Previous System Administration training; 

• Experience with HTML and XML; 

• A novice skill level in Java programming and object-oriented programming; 

• Familiarity with the structure of objects and their attributes in TeamConnect’s Object Model, and 

an understanding of how these objects and attributes correspond to items in the user interface; 

• Familiarity with the differences between system fields, custom fields, sub-objects, and related 

objects. 


Day 1 - XML Format 

• Understand the Object Model conventions 

• Learn XML Format Basics - Document Sections and Components 

• Understand the difference between Simple 

• Elements vs Complex Elements and how to represent them as tags in the XML Layer 

• Use the different Tag Attributes: oOperations oSearch Qualifiers oActions 

• Learn how to do Search Requests: 

o Search Criteria 

o Search Results 

• Understand Transactions: 

o Transaction Tag Attributes 

o Committing Transactions 

o Nesting Transactions 

Day 2 - XML Layer Tools for sending requests 



• XML Worksheet 

• XML Client 

• PostTool 

• XML Layer Tools for sending requests – creating a XML Layer Integration Tool 

• Workshop exercises: 

o Search contracts by contract name 

o Search contracts by site number and protocol number 

o Search contracts by payee/vendor name 

o Search contracts by document category 

o Find all contract documents, amendments, and sequenced amendments 

o Search results specification for system and custom object/fields, such as contract 

attributes, or retrieve document content for contracts, amendments, and sequenced 

amendments 

Mitratech - TeamConnect Business Objects Designer 

TeamConnect Business Objects Designer 

This course is designed to provide students with a better understanding of TeamConnect Universe classes 

and objects. It will provide a solid foundation on how to create and format reports in BusinessObjects, and 

how to tweak the Universe. 

Course Name: TeamConnect Business Objects Designer 

Audience: Business Objects Designer 


Format: 50% Lecture, 50 % Lab 


Who Should Attend: Any individual who is responsible for creating BusinessObjects reports. 

Skill Level: Intermediate 


Skills Obtained: 

• Create reports for data analysis; 

• Create and modify classes and objects in the Universe. 



• Structured Query Language. 


Day 1 - TeamConnect Universe and Simple Report 



TeamConnect Universe: 

• Universe as the middle tier between the database and the report 

• Connect to the BusinessObjects repository, and open the Universe 

• Universe’s tables and joins are created as mirror of the TeamConnect tables and their relationships 

• TeamConnect tabular are organized in classes and sub-classes, and fields are the objects 

• Connect the Universe to the database 

• Simple Report: 

• Start using BusinessObjects 

• Choose the data source (TeamConnect Universe) 

• Choose objects 

• Set pre-defined conditions 

• Run a Query 

• Modify a Query 

• Save a Document 

Day 2 - Complex report, and Formula, Local Variable and Functions 

Complex Reports 

• Deal with more complex report using custom conditions 

• Create sub-queries, query using Union, Intersect, and Minus 

• Add more queries to the report and use multiple data source 

• Change data source and refresh reports 

• Add, replace, move and remove data from tables 

• Formulas and Local Variables: 

• Understand formulas and local variables 

• Advantages and disadvantages of using formulas and local variables 

• Create formulas and local variables 

• Group values 

• Organize formulas and local variables 

• Functions: 

o Available functions 

o Use functions 

Day 3 - Displaying data in tables and charts 

• Formatting section, table, chart, cell, page 

• Add Objects 

• Add Graphics 

• Add OLE 

Mitratech - TeamConnect Business Objects End User 

This course is designed to provide students with the necessary knowledge to edit and create reports for 

BusinessObjects using your custom TeamConnect Universe. 

Course Name: TeamConnect Business Objects End User 



Audience: User 




Who Should Attend: Any individual who is responsible for generating BusinessObjects reports. 




• Understand TeamConnect Universe structure; 

• Understand the key concepts and terms of WebIntelligence; 

• Log on to WebIntelligence to access, create, and assign categories to personal documents; 

• View and create documents in WebIntelligence; 

• Restrict data returned by a query; 

• Display information in different table styles and charts; 

• Enhance the presentation quality of a report; 

• Format reports. 


Previous System Administration training. 


Day 1 - TeamConnect Universe and Web Intelligence 

• TeamConnect Universe 

• The structure of the Universe 

• TeamConnect system and custom objects 

• TeamConnect system and custom fields 

• Understand WebIntelligence 

• Introduction to WebIntelligence 

• Get started working with WebIntelligence 

• Create a simple report 

• Work with Tables 

• Different types of tables 

• Create filters 

• Create conditions 

• Create prompts 

• Add calculation 

• Add sorting 

• Breaking 

Day 2 - Advanced Reports 



• Work with Charts 

• Different types of charts and their purposes 

• Create charts 

• Create a complex report 

• Drill down the report 

• Format Reports 

• Add image, set up color, and configure document settings: with or without duplicate rows 

• Set up header and footer 

• Format cells 

• Change the layout of sections 

• Change the appearance of an index 

• Format the blocks in a document 

• Q&A and Troubleshooting 

Mitratech - TeamConnect Custom Java Blocks 

This course provides students with methods to enhance screens using a new technology, Custom Java 

Blocks. Students will learn how Custom Java Blocks, aka CJB, a combination of Custom Blocks and Java 

files, add Java functionality to screens. They will explore how to add actions to single fields or sections of 

the screen using this technology, rather than using rules to modify the entire record. 

Course Name: TeamConnect Custom Java Blocks 

Audience: Developer 




Who Should Attend: Solution developers responsible for customizing the application. 




• Create your own dynamic custom screens; 

• Use different types of tags to add more functionality to your screens. 




• Good understanding of XML and HTML; 

• Familiarity with TeamConnect API, 

• Custom Blocks and Object Views. 




Day 1 - CJB Basics 

• XML Blocks Overview 

• TeamConnect Block Tags 

• Custom Java Blocks basics 

Day 2 - CJB Tags 

• CJB tags 

• Understand the UI API methods 

• Learn the difference between action and reaction 

Day 3 - CJB examples and Workshop 

• Filtering lists 

• Using repetition 

• Workshop Exercises: 

• Show/Hide detail block depending on category selected 

• For the category Accidents in Claims, filter the Accident Sub-Type list depending on Type 

selected by the user 

• Show/Hide Outside Counsel child list in Litigation object depending if the user adds/removes the 

category Outside Counsel category 

• Add a read only field to Outside Counsel called Litigation Type which shows the value Litigation 

Type custom field in Litigation 

Mitratech - TeamConnect Rules 

This course provides the necessary information and background for students to begin designing and writing 

custom code for TeamConnect rules. It will introduce the students to the concept of rules, instruct them on 

defining and using rules, and explain how rules can be designed to help system analysts convert an 

organization’s business process into a smooth and automatic workflow. The course also covers the 

TeamConnect API and shows the necessary setup to begin using it. 

Course Name: TeamConnect Rules 

Audience: Admin 

Duration: 3 Day 



Who Should Attend: Any individual who is responsible for writing Java code for the customization of 

TeamConnect’s functionality. 






• TeamConnect API and know-how to set up your environment; 

• Different types of rules that can be written and all their different components; 

• How to write your own custom rules, upload them in TeamConnect and test. 




• Familiarity with TeamConnect’s user interface and core functionality; 

• Familiarity with the structure of objects and their attributes in TeamConnect’s Object Model; 

• Understanding of how these objects and attributes correspond to items in the user interface. 


Day 1 - GUI Rules 

• Understand the basic components of Rules 

• Understand the different types of Rules: 

o Security 

o Validation 

o Approval 

o Custom Action 

o Scheduled Action 

o Audit Rules 

• Create different types of Rules 

• Administrate Rules 

• Create Routes and Approval Rules 

• Use the Object Navigator 

Day 2 - API Basics and Java Rules 

• Create Custom Rules 

• Define Rules Qualifiers and Actions 

• API Overview •Understand Objects and Records relationships 

• Manipulate Security Rights 

• Set up Logging 

Day 3 - Java Rules and Workshop 

• Access TeamConnect’s Persistence Layer 

• Search for Records 

• Workshop Exercises: 

o Check lists of added Categories in Records and corresponding Custom Field Values 

o Loop through related Records of projects 

o Get child projects of specific Custom Object 

o Create sub-objects of a specific Custom Object 

o Search and update a specific Custom Object 



11. Training Course Pricing 

Mitratech Corporation 

SIN Training Pricing (Plus T&E and setup fee's quoted on custom basis) GSA 

132-50 ED-SITE On-Site Premium (10 Students Max) Per Class $4,600.00 

ED-DMT-W Design Migration Tool (1/2 Day Webinar) Per 

132-50 

Student $690.00 

ED-DCM-W Duplicate Contact Manager (1/2 Day Webinar) Per 

132-50 


ED-ERD-W ERD (1/2 Day Webinar) Per 

132-50 


ED-SOP-W SOP (1/2 Day Webinar) Per 

132-50 


ED-CSM-W CSM (1/2 Day Webinar) Per 

132-50 


ED-WF-W Workflow (1/2 Day Webinar) Per 

132-50 


ED-TLB-W TeamConnect Legal Budgeting (1/2 Day Webinar) Per 

132-50 


ED-GUI-W GUI Rules (1/2 Day Webinar) Per 

132-50 


ED-SA-ILT System Admin (2 Days) Per 

132-50 

Student $2,760.00 

ED-AA-ILT Advanced Admin (3 Days) Per 

132-50 

Student $4,140.00 

ED-TCEAPI- TCE API (3 Days) Per 

132-50 ILT 

Student $4,140.00 

ED-CJB-ILT CJB (2 Days) Per 

132-50 

Student $2,760.00 

ED-DG-ILT Doc Gen (2 Days) Per 

132-50 

Student $2,760.00 

ED-BOD-ILT BO Design (3 Days) Per 

132-50 

Student $4,140.00 

ED-BOEU-ILT BO End-User (2 Days) Per 

132-50 

Student $2,760.00 

ED-TCNF-ILT TeamConnect New Features (2 Days) Per 

132-50 

Student $2,760.00 



TERMS AND CONDITIONS APPLICABLE TO IT PROFESSIONAL SERVICES 

(SPECIAL ITEM NUMBER 132-51) 

1. SCOPE 

a. The prices, terms and conditions stated under Special Item Number 132-51 Information 

Technology Professional Services apply exclusively to IT Professional Services within the scope 

of this Information Technology Schedule. 

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity 

location, as agreed to by the Contractor and the ordering activity. 

2. PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000) 

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on 

individual fixed price orders or Blanket Purchase Agreements under this contract. 

b. The ordering activity must establish a maximum performance incentive price for these services 

and/or total solutions on individual orders or Blanket Purchase Agreements. 

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To 

the maximum extent practicable, ordering activities shall consider establishing incentives where 

performance is critical to the ordering activity’s mission and incentives are likely to motivate the 

contractor. Incentives shall be based on objectively measurable tasks. 

3. ORDER 

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase 

orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not 

extend beyond the end of the contract period; all services and delivery shall be made and the contract terms 

and conditions shall continue in effect until the completion of the order. Orders for tasks which extend 

beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) 

Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds 

and the period for which funds are available. 

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict 

between a task order and the contract, the contract will take precedence. 

4. PERFORMANCE OF SERVICES 

a. The Contractor shall commence performance of services on the date agreed to by the Contractor 

and the ordering activity. 

b. The Contractor agrees to render services only during normal working hours, unless otherwise 

agreed to by the Contractor and the ordering activity. 

c. The ordering activity should include the criteria for satisfactory completion for each task in the 

Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner. 

d. Any Contractor travel required in the performance of IT Services must comply with the Federal 

Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. 

Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use 

GSA city pair contracts. 



5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989) 

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the 

Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the 

order is delivered to the Contractor, and for any further period to which the parties may agree. The order 

shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the 

Contractor shall immediately comply with its terms and take all reasonable steps to minimize the 

incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a 

period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to 

which the parties shall have agreed, the Contracting Officer shall either- 

(1) Cancel the stop-work order; or 

(2) Terminate the work covered by the order as provided in the Default, or the Termination 

for Convenience of the Government, clause of this contract. 

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension 

thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable 

adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, 

accordingly, if- 

(1) The stop-work order results in an increase in the time required for, or in the Contractor's 

cost properly allocable to, the performance of any part of this contract; and 

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the 

period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the 

action, the Contracting Officer may receive and act upon the claim submitted at any time before 

final payment under this contract. 

(c) If a stop-work order is not canceled and the work covered by the order is terminated for the 

convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the 

stop-work order in arriving at the termination settlement. 

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, 

the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from 

the stop-work order. 

6. INSPECTION OF SERVICES 

The Inspection of Services–Fixed Price (AUG 1996) (Deviation 1 – May 2003) clause at FAR 52.246-4 

applies to firm-fixed price orders placed under this contract. The Inspection–Time-and-Materials and 

Labor-Hour (May 2001) (Deviation 1 – May 2003) clause at FAR 52.246-6 applies to time-and-materials 

and labor-hour orders placed under this contract. 

7. RESPONSIBILITIES OF THE CONTRACTOR 

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) 

covering work of this character. If the end product of a task order is software, then FAR 52.227-14 

(Deviation – Dec 2007) Rights in Data – General, may apply. 

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY 

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary 

to perform the requisite IT Professional Services. 



9. INDEPENDENT CONTRACTOR 

All IT Professional Services performed by the Contractor under the terms of this contract shall be as an 

independent Contractor, and not as an agent or employee of the ordering activity. 

10. ORGANIZATIONAL CONFLICTS OF INTEREST 

a. Definitions. 

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation 

that is a party to this contract. 

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, 

directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture 

involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or 

any other successor or assignee of the Contractor. 

An “Organizational conflict of interest” exists when the nature of the work to be performed under a 

proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its 

affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) 

impair the Contractor’s or its affiliates’ objectivity in performing contract work. 

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best 

interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, 

chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule 

contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, 

or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual 

orders placed against the schedule contract. Examples of situations, which may require restrictions, are 

provided at FAR 9.508. 

11. INVOICES 

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional services. 

Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress 

payments shall be based upon completion of defined milestones or interim products. Invoices shall be 

submitted monthly for recurring services performed during the preceding month. 

12. PAYMENTS 

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper 

invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress 

payments shall be made only when authorized by the order. For time-and-materials orders, the Payments 

under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (OCT 2008) (ALTERNATE I – 

OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract. 

For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 

(OCT 2008) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor-hour orders 

placed under this contract. 52.216-31(Feb 2007) Time-and-Materials/Labor-Hour Proposal 

Requirements—Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following 

provision: 

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting 

from this solicitation. 



(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and 

administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor 

category applies to labor performed by— 

(1) The offeror; 

(2) Subcontractors; and/or 

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control. 

13. RESUMES 

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request. 

14. INCIDENTAL SUPPORT COSTS 

Incidental support costs are available outside the scope of this contract. The costs will be negotiated 

separately with the ordering activity in accordance with the guidelines set forth in the FAR. 

15. APPROVAL OF SUBCONTRACTS 

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting 

Officer, written consent before placing any subcontract for furnishing any of the work called for in a task 

order. 

16. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING 

a. The Contractor shall provide a description of each type of IT/IAM Service offered under Special 

Item Numbers 132-51 IT/IAM Professional Services should be presented in the same manner as the 

Contractor sells to its commercial and other ordering activity customers. If the Contractor is proposing 

hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals 

who will perform the service should be provided. 

b. Pricing for all IT/IAM Professional Services shall be in accordance with the Contractor’s 

customary commercial practices; e.g., hourly rates, monthly rates, term rates, and/or fixed prices. 

Project Manager 

Minimum Education: Bachelor’s Degree 

Project Manager I (TCPM I) - Minimum of 2 years experience in overseeing small scaled, non-complex 

projects, comprised of a small number of deliverables and/or a small number of phases; typically 

coordinates and delegates the assignments for the consultant project staff numbering up to 10. Focal point 

of contact for Issuing Entity regarding project status, meetings, reporting requirements, scope 

changes/extensions, and issues and concerns raised by consultant staff or Issuing Entity. 

Project Manager II (TCPM II) - Minimum 4 years experience in overseeing medium scaled projects 

comprised of sub-projects and distinct deliverables; typically coordinates and delegates the assignments for 

the consultant project staff numbering over 10. Focal point of contact for Issuing Entity regarding project 

status, meetings, reporting requirements; scope changes/extensions, and financial, administrative, and 

technical issues and concerns raised by consultant staff or Issuing Entity. 

Project Manager III (TCPM III) Minimum 8 years experience in overseeing medium to large scaled 

projects comprised of sub-projects and distinct deliverables; typically coordinates and delegates the 

assignments for the consultant project staff numbering over 20. Focal point of contact for Issuing Entity 

regarding project status, meetings, reporting requirements, scope changes/extensions, and financial, 



administrative, and technical issues and concerns raised by consultant staff or Issuing Entity. 

Programmer/Analysts 


Entry Level (EL) Programmer/Analyst- Less than 2 years experience with writing application software, 

data analysis, data access, data structures, data manipulation, databases, design, programming, testing and 

implementation, technical and user documentation, software conversions; environments include but are not 

limited to mainframe, mid range, personal computers, laptops. 

Programmer/Analyst II (TCBA II)- Minimum of 4 years experience with writing application software, 

data analysis, data access, data structures, data manipulation, databases, programming, testing and 


limited to mainframe, mid range, personal computers, laptop; available to assist and/or lead in the design of 

program specifications and the implementation of software solutions. 

Programmer/Analyst III (TCBA II)- Minimum of 8 years experience with writing application software, 

data analysis, data access, data structures, data manipulation, databases, programming, testing and 


limited to mainframe, mid range, personal computers, laptop; available to assist and/or lead in the design of 

program specifications and the implementation of software solutions. 

Specialists/Engineer 


Specialist I (TCRE I)- Minimum of 2 years experience in a particular technical and/or business application 

which is beyond the requirements addressed in the Programmer/Analyst I Job Classification/Title as 

defined in a Project Definition/Specifications. : 

Specialist II (TCRE II)- Minimum of 4 years experience in a particular technical and/or business 

application which is beyond the requirements addressed in the Programmer/Analyst II Job 

Classification/Title as defined in a Project Definition/Specifications. . 

Specialist III (TCRE III)- Minimum of 8 years experience in a particular technical and/or business 

application which is beyond the requirements addressed in the Programmer/Analyst III Job 

Classification/Title as defined in a Project Definition/Specifications.. 

Technical Writer 


Technical Writer (TW II)- Minimum of 4 years experience in a particular technical and/or business 

application. Preparation of technical manuals, publications, and logistics support documentation, in 

accordance with company, and commercial specifications and standards.: 



Computer Generated Solutions - GSA Offered Price 

SIN Part Number Description Unit GSA Price 

132-51 TCPM III Project Manager III -Team Connect Per Hour $197.83 

132-51 TCPM II Project Manager II -Team Connect Per Hour $168.41 

132-51 TCPM I Project Manager I -Team Connect Per Hour $142.26 

132-51 TCBA II Business Analyst II- TeamConnect Per Hour $197.83 

132-51 TCBA I Business Analyst I- TeamConnect Per Hour $168.41 

132-51 TCRE III Engineer III - Team Connect Per Hour $213.09 

132-51 TCRE II Engineer II- Team Connect Per Hour $168.41 

132-51 TCRE I Engineer I- Team Connect Per Hour $141.16 

132-51 TW II Technical Writer- Team Connect Per Hour $168.41

contract no: gs-35f- 0046w - Computer Generated Solutions

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